Reviews of Hotel Gloria Deluxe
31 Kenesary, 021708 Borovoye, Kazakhstan
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Reviewed: September 3, 2025 · Stayed in September 2025
Verified reviewReviewed: August 29, 2025 · Stayed in August 2025
Verified reviewReviewed: August 5, 2025 · Stayed in August 2025
Verified reviewIs customer service is very bad
Is customer service is very bad
Guests are not allowed to stay at this property in the future.
Reviewed: June 20, 2025 · Stayed in June 2025
Verified reviewThe location and overall property were very good, clean, well-maintained, and conveniently situated.
some key missing amenities: no pool, no breakfast offered, and no complimentary bottled water in the room. These are standard expectations for a more comfortable stay.
Reviewed: June 9, 2025 · Stayed in June 2025
Verified reviewThe location is at closest distance to a beach, zoo, museum and a small amusement park (~6 facilities). There are several cafes and shops nearby.
I would be a huge benefit to have breakfast included by default. Also, towels looked a bit tired and faded from frequent washing; perhaps it’s time to replace them.
Reviewed: June 7, 2025 · Stayed in May 2025
Verified reviewReviewed: April 24, 2025 · Stayed in April 2025
Verified reviewReviewed: March 29, 2025 · Stayed in March 2025
Verified reviewReviewed: December 3, 2024 · Stayed in December 2024
Verified reviewReviewed: October 6, 2024 · Stayed in October 2024
Verified reviewReviewed: September 1, 2024 · Stayed in September 2024
Verified reviewReviewed: August 6, 2024 · Stayed in August 2024
Verified reviewRecently built hotel. Very good and modern for thins location
The restaurant that does not match the class of new hotel. Fortunately, there are plenty of of places around where you can have a breakfast lunch or dinner. WiFi is very weak in the hotel
Reviewed: August 6, 2024 · Stayed in August 2024
Verified reviewReviewed: July 12, 2024 · Stayed in May 2024
Verified reviewReviewed: June 29, 2024 · Stayed in June 2024
Verified reviewReviewed: February 12, 2024 · Stayed in January 2024
Verified reviewReviewed: January 9, 2024 · Stayed in January 2024
Verified reviewStaff is great, separate thanks to Alla. She's the best hostess ever in Burabay. Beds are comfortable, although way too high. Location is perfect.
Super hot in the rooms & corridors, no opportunity to reduce heating. Slept really bad. Kitchen is fine but not diverse.
Reviewed: November 23, 2023 · Stayed in November 2023
Verified reviewReviewed: November 5, 2023 · Stayed in October 2023
Verified reviewWe stayed in the new part of hotel. It was amazing. I travel a lot, it is even better than many European hotels. Rooms are very big, beds are very soft, there are many comfort things as robe, slippers, kettle with tea - which makes staying very cozy, everything is new and clean. I want to mention owners- great job. There is even TV with wi-fi. there is amazing park across the street where you can take a walk by bycycles. One recommendation to strenth wi-fi connection. In general it is Great job. I really enjoyed your hotel
Reviewed: October 8, 2023 · Stayed in October 2023
Verified reviewReviewed: September 24, 2023 · Stayed in September 2023
Verified reviewThe room where we stayed was in their new building and it was modern and comfortable
Reviewed: September 24, 2023 · Stayed in September 2023
Verified reviewReviewed: August 20, 2023 · Stayed in August 2023
Verified reviewNew comfy hotel, very well designed, the rooms look nice
WiFi is very weak. No AC, a lot of noise from surroundings, so you can't close windows and hear everything till 1 am. Overpriced as all Burabay places.
Reviewed: August 13, 2023 · Stayed in August 2023
Verified reviewEven without staying until the date of checkout (we did checkout one day earlier) they have charged us for one room key abour 10€. They have refused to supply a company invoice, and they charge tourist tax even with us being KZ residents