Valikhanova Str.7, 010000 Astana, Kazakhstan
#89 of 123 hotels in Astana
Guests' ChoiceBased on 166 hotel reviews
7.9Cleanliness
8.1
Comfort
8.1
Location
8.2
Facilities
7.7
Staff
8.3
Value for money
8.0
Free Wifi
7.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: September 6, 2025
John
United KingdomThe location was slightly off the beat…
The breakfast.
Stayed in September 2025
Reviewed: September 6, 2025
Kevin
United KingdomStaff at bar .. lazy and disinterested on Thursday and Friday.. more interested in flirting with his girlfriend!
Food nice facilities good Helpful staff mostly Bar open 24/7
Stayed in September 2025
Reviewed: September 6, 2025
Allan
MalaysiaNothing
Very nice hotel. Location is fantastic.
Stayed in September 2025
Reviewed: August 25, 2025
Andrei
RomaniaThe breakfast is a bit eh.. It's not really varied, and it's also a bit weird, cause the two main trays are more like lunch options than breakfast? Only two types of (similar) salami as options for cold cuts, food in general not seasoned well enough.
Pretty much everything was great. Nice spacious rooms, good WIFI, comfy bed, hot water and good water pressure, everything was clean. The only thing, the whole place was on the old/a bit rundown side, but that wasn't a problem for me.
Stayed in August 2025
Reviewed: August 23, 2025
Yertay
KazakhstanIt would have been more convenient if the room had a refrigerator to store food. Additionally, the bar selection could be improved to better reflect the standards of a 4-star hotel. Wi-fi worked with interruptions on the 22nd floor.
The room was very spacious
Stayed in August 2025
Reviewed: August 5, 2025
Ziyad
United Arab Emiratesnothing
Good value for the money. The room was good and clean.
Stayed in July 2025
Reviewed: July 21, 2025
Verónica
SpainIt’s old fashioned and we didn’t have fridge in our room which I assumed it was a basic thing to have it.
The location is good , the staff was very attentive and friendly.
Stayed in July 2025
Reviewed: May 25, 2025
Mamim1
IndonesiaEasy access, so you don't need to go far to catch a bus, and the location is very strategic.
Stayed in May 2025
Reviewed: May 23, 2025
Stefan
CanadaToo firm bed,, lack of light in lobby, place look abandoned from outside
Huge room, big bed, balconie, price
Stayed in May 2025
Reviewed: November 9, 2024
Rohit
FinlandBed could be better.
Spacious room.
Stayed in November 2024
Reviewed: October 11, 2024
Q
IndiaRestaurant staff doesn’t know basic English. Even they weren’t able to understand a simple English word like “Egg.” We are vegetarian and wanted to confirm that we don’t fill our plates with any non-vegetarian thing. We had a tough time in communicating with Restaurant staff.
Stayed in September 2024
Reviewed: September 18, 2024
Claudiu
CanadaOld design, soviet style design, bathroom tub in bad condition, slippery, AC not working, weak cooling, TV picture poor.
Easy access, food available for breakfast and diner
Stayed in September 2024
Reviewed: September 15, 2024
Shivdev
United KingdomA little further from the city centre than I expected.
Decent hotel
Stayed in September 2024
Reviewed: September 15, 2024
Isa
United KingdomBroken showerhead holder and sealed windows
Very clean and spacious rooms
Stayed in September 2024
Reviewed: June 20, 2024
Luigi
CanadaThe noise of running and jumping from the floor above was very bad at times.
The hotel is very clean and well maintained. The staff are very friendly and helpful. The room rates are a great value.
Stayed in June 2024
Reviewed: May 25, 2024
Pawan
United KingdomHotel is very old, needs renovation.
There were a lot of varieties. Friendly staff, they always came to help us whenever there was any issue.
Stayed in May 2024
Reviewed: February 8, 2024
Atharva
IndiaThe bathtub wasn’t well cleaned when I checked in, at one point the tap water was turbid for a few minutes, there was no master switch for the lights near the bed.
Fast Wi-Fi with speeds up to 40 Mbps, good view from the rooms, located close to ATMs and eateries, cordial staff some of whom speak English, delicious breakfast with good spread and healthy options. The rooms were clean and quite spacious. Bonus points for the provision of a bathtub. Wheelchair accessible property.
Stayed in February 2024
Reviewed: December 29, 2023
Khalel
KazakhstanNeeds renovation.
Good price. Everything you need is in the room. Clean rooms.
Stayed in November 2023
Reviewed: December 28, 2023
Jason
AustraliaOld hotel so some problems with hot water so had to liaise with reception a couple times to get the maintenance man to come and adjust the valves
Ok
Stayed in December 2023
Reviewed: September 20, 2023
Brian
United KingdomRooms could do with some modernisation. Also, our room looked like it had been set up for one person. Only one robe and pair of slippers. Only one large towel. Only one mug for coffee. Bit strange but we mentioned it to reception staff and it was rectified straight away.
We only stayed here for one night. The hotel has a very grand entrance but our room was a little dated. However, the staff were very polite, spoke good English, and were very helpful, printing off some documents for us. Breakfast was very good. There was an excellent selection and plenty space in the dining room. Overall, not expensive, good location and decent hotel for a short stay.
Stayed in September 2023
Reviewed: September 12, 2023
Harri
FinlandGood, clean room and nice breakfast. It was very nice to get en early breakfast as a room service the day we were leaving so early to the airport that we couldn’t get normal breakfast.
Stayed in September 2023
Reviewed: August 4, 2023
İlkin
AzerbaijanThere is no ashtray at smoking room, at the bathroom there is need for mop after shower and it is hard to arrange perfect temperature, water is running hot.
Not very close to city center but everything is around like (supermarket, banks and so ) if you need anything. Inside restaurant serves perfect options for breakfast and dinner, rooms are well equipped for comfortable stay. And staff are helpful.
Stayed in August 2023
Reviewed: July 21, 2023
Lyudmila
United Statesthe water pressure was very weak in a shower on the 7 th story
clean
Stayed in May 2023
Reviewed: July 4, 2023
Boris
SerbiaBreakfast needs improvement in term of selection
Stayed in July 2023
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