They don’t booked our room, if they have vacant room then they provide, otherwise they put us in a dormitory. Like we have booked 4 rooms for 7 persons but at that time only 1 room was vacant, so they allow two persons in 1 room and remaining 5 were stay in dormitory.

I like the location, it is near to the airport.

Stayed in September 2023

Everything the smell of the room, so noisy and the not give key for your own room not safety

No more to like

Stayed in January 2023

We've arrived at about 18:25, but were told our room is occupied by a couple who has decided to "take a shower" and has booked our room for two hours. We had to wait until 20:00 to get in. Also, the bed wasn't very clean to say so. But we were provided with clean bedsheets, though. But the duvet cover was way smaller than the blanket... Also, the shower is literally in the same room as the toilet and the sink, there is no cabin or barrier. The toilet was constantly leaking as well.

Very close to the airport, just 8 minutes by taxi. Also, way cheaper than anything else nearby.

Stayed in January 2023

I went to the apartment but the owner told me it's sold out

I went to the apartment...but the owner told me it's sold out

Stayed in June 2025

When I arrived, it appeared that the room is not available. Instead they offered more expensive room.

Stayed in May 2025

Hello, I arrived at the hotel and suddenly the door was closed. I arrived at 10 pm and knocked on the door. A disrespectful lady came and told me that my reservation was cancelled. I do not recommend this hotel to anyone.

Hello, I arrived at the hotel and suddenly the door was closed. I arrived at 10 pm and knocked on the door. A disrespectful lady came and told me that my reservation was cancelled. I do not recommend this hotel to anyone.

Stayed in May 2025

Quality of service surpasses the price of the hotel, very friendly and helpful staff.

Stayed in November 2024

Without an open window it's impossible to sleep in summer Besides, mosquitoes are rampant. The property needs serious renovation.

Very close to airport, far from city.

Stayed in July 2024

The worst hotel I have ever stayed in! I couldn’t sleep my first night. It was awful! - My room has mosquitoes and spiders. - No A/C, means no heater during winter and no cooling during summer. - Hotel looks like a haunted house. - Noisy due to next to the train tracks. - Ran out of water at one point. - Area is super scary especially at night. - No restaurants nearby.

Nothing to like about this hotel.

Stayed in June 2024

We were not expecting much as we essentially chose one of the cheapest options available in Almaty for the selected dates. What we received in reality was far beneath the lowest bar of our expectations as we have never felt the need to forfeit whatever we paid and just had to leave. We arrived in the evening and had difficulties with finding the establishment in the first place as there are no visible signs that we could see. We asked the supermarket beneath the establishment and they pointed us at the right direction. We were welcomed by a lady and we expected and were willing to embrace the evident linguistic barrier present as we have elsewhere. This lady initially sounded like she was scolding us and then proceeded to rub her thumb and index fingers together and said “money money” in an amplified voice. We regretfully paid in full before seeing the room, which is a valuable lesson learnt for future establishments. As soon as she opened the door, to our horror, we saw the state of the room. The bed was covered in a moist woollen blanket and the wallpaper closely resembled an aged version of the shining’s hotel wallpaper. The “money money” lady then proceeded to hand us the bedding of the room and was more than happy to let us make the beds that we paid for. The first thing we did was remove the moist blanket and the state of the mattress and pillows were equally shocking. The covers provided some relief as it visually barred the state of these. The lady then proceeded to leave without giving us a key to our room. Just when we thought that the room could not get any worse, we were unfortunately mistaken as we proceeded to open the door to the bathroom. Sweet lord jesus, how is this possible (see picture attached). The floor was covered in mould, the bathroom door would not shut, the hand soap provided was watered down citric soap, and the cherry on the expired cake: the water smelled funny.

Stayed in June 2024

Room can be a little cleaner and locks were not there in rooms

Staff is very good and Location is best near to airport

Stayed in May 2024

The weirdest property I’ve ever stayed in. Arrived at 7pm and got shouted at because the check in was 12-6pm, then had the owner sat permanently at a desk outside my room, staring every time I entered and left. The ‘hotel’ is in a weird location and has the feel of more of a brothel than a hotel. Only needed to use the hotel for a few hours of sleep before a flight at 3am, but wish I’d have stayed elsewhere.

Location convenient for airport

Stayed in May 2024

Reasonable place for reasonable price. Clean inside.

Stayed in October 2023

Location is too far and its more looks like hostel rather than hotel .... Price is high for room and everything ... need to low price

Just staff behaviour is normal

Stayed in October 2023

Receptionist said that they do not have enough rooms

Possibility to stay from 1 hour and payments for each hour

Stayed in August 2023

Everything

Nothing

Stayed in June 2023

A little hard to find

Convenient close to airport

Stayed in June 2023

Good

Good

Stayed in February 2023

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Stayed in August 2025

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Stayed in May 2024

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Stayed in May 2024

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Stayed in February 2024

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Stayed in April 2023