Reviews of Silver Naga Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Savang Village, 00023 Vang Vieng, Laos
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Reviewed: April 24, 2025 · Stayed in April 2025
Verified reviewReviewed: April 10, 2025 · Stayed in April 2025
Verified reviewThe view on the riverside was exceptional. The staff was friendly and helpful in booking activities.
The room was filled with bugs. There were even bugs in my sheets. There was also a lizard in my room at one point. Some of the towels had stains on them. The air conditioning would turn off in the middle of the night no matter what the settings were. When I left the AC on during the day while I was gone, the maids would turn it off if they came while I was away. I also had issues paying because their card reader was broken.
Thank you for your review. I’m sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Your feedback will be shared with our team and immediate action will be taken on the matter, We hope you’ll visit us again so that we can show you our improvements based on your valuable feedback. Regards, Silver Naga Hotel
Thank you for your review. I’m sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Your feedback will be shared with our team and immediate action will be taken on the matt… Show more
Reviewed: April 9, 2025 · Stayed in April 2025
Verified reviewGreat location and potential. But needs some TLC to bring it back to par standard. Especially the breakfast, the cleanliness, the showers, the door locks, etc.
Reviewed: April 9, 2025 · Stayed in April 2025
Verified reviewReviewed: February 17, 2025 · Stayed in February 2025
Verified reviewrefreshing pool & nice garden, hotel is close to the river which gives a fresher breeze, riverside balcony, yoga room & classes, shower water filter, eco friendly water refills, breakfast with delicious omelet 🫶 close to restaurants & shops
bathroom looked a bit old
Dear guest. Thank you for the warm feedback from your side. Unfortunately we couldn't meet your expectations during your stay ,Your feedback will be shared with our team and immediate action will be taken against it to resolve the whole issues. Also good to know you enjoyed our architecture of the building Thank you for choosing our resort and looking forward to host you again in near future. Regards : Silvernaga Hotel
Dear guest. Thank you for the warm feedback from your side. Unfortunately we couldn't meet your expectations during your stay ,Your feedback will be shared with our team and immediate action will be taken against it to resolve the whole… Show more
Reviewed: February 17, 2025 · Stayed in February 2025
Verified reviewBeautiful view of the river from my small, private balcony. The hotel has a yoga studio on site, and I highly recommend the sunset yoga set on a farm just a short walk away from the property. The room was spacious and clean. The riverside patio/deck was a lovely space to sit and relax or work.
The poolside and riverside bars rarely were mostly unattended, even during the advertised happy hour from 5pm to 7pm . Even if you brought your own beverage to sit by the river and watch a sunset, there was no ice and no glass and no one to help you find them. For ice you have to ask at the reception desk and when they are not busy they may be able to get you some from the kitchen. The included breakfast was just ok.
Thank you for your review. I’m sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Your feedback will be shared with our team and immediate action will be taken on the matter, We hope you’ll visit us again so that we can show you our improvements based on your valuable feedback. Regards, Silver Naga Hotel.
Thank you for your review. I’m sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Your feedback will be shared with our team and immediate action will be taken on the mat… Show more
Reviewed: February 8, 2025 · Stayed in February 2025
Verified reviewAmazing view from the balcony!
The pool was dirty, didn’t go for a swim.
Reviewed: January 27, 2025 · Stayed in January 2025
Verified reviewThe location and the pool are brilliant
The staff , seems a bit lost sometimes
Reviewed: January 9, 2025 · Stayed in January 2025
Verified reviewReviewed: December 31, 2024 · Stayed in December 2024
Verified reviewReviewed: December 20, 2024 · Stayed in December 2024
Verified reviewReviewed: December 13, 2024 · Stayed in November 2024
Verified reviewViews
TV didn't work during our entire stay and the prostitutes next door yelling in the middle of the night didn't make up for no TV
Thank you so much for choosing Silver Naga hotel, All of your opinion will be shared to our team And immediately solve it to improve the hospitality, Hope to see you in nearly future, Best Regards, Silver Naga Hotel.
Reviewed: December 4, 2024 · Stayed in December 2024
Verified reviewReviewed: November 25, 2024 · Stayed in November 2024
Verified reviewReviewed: November 15, 2024 · Stayed in November 2024
Verified reviewView, location
No hot water in 2 days despite telling staff to do something about it.
Thank you for your review. I’m sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Your feedback will be shared with our team and immediate action will be taken on the matter, We hope you’ll visit us again so that we can show you our improvements based on your valuable feedback. Regards, Silver Naga Hotel
Thank you for your review. I’m sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Your feedback will be shared with our team and immediate action will be taken on the matt… Show more
Reviewed: October 1, 2024 · Stayed in September 2024
Verified reviewView was amazing as always. Staff, especially Pong and the local ladies, were very helpful arranging for vehicle hires from and to the railway station.
Building seems very old. In-room facilities seem to be lacking maintenance, i.e. bathroom facilities, tiles, paint, AC). Bedsheets were stained.
Thank you very much for your feedback. We are proud that you chose our hotel and warmly welcome you. All of your feedback will be shared with our team and any issues will be addressed immediately to improve our hotel. Sincerely, Silvernaga
Reviewed: August 14, 2024 · Stayed in August 2024
Verified reviewReviewed: August 3, 2024 · Stayed in July 2024
Verified reviewReviewed: July 5, 2024 · Stayed in July 2024
Verified reviewReviewed: May 24, 2024 · Stayed in May 2024
Verified reviewReviewed: April 5, 2024 · Stayed in March 2024
Verified reviewOne of the original Riverside hotels before vang vieng became spoiled by unplanned over development - so nice view from front rooms
Property is tired and in need of some maintenance ang freshening up. The ancient AC units take an hour or so to cool the room down. Bathroom looks like one from a $10 guesthouse. Ground floor bathrooms filthy. Fridge tiny and barely functioning For just under $100 for a family room this is poor value compared to newer properties in town.
Dear guest. Thank you for the warm feedback from your side. Your feedback will be shared with our team and immediate action will be taken against it to resolve the whole issues. Thank you for choosing our hotel and looking forward to host you again in near future. Regards : SilverNaga Hotel
Dear guest. Thank you for the warm feedback from your side. Your feedback will be shared with our team and immediate action will be taken against it to resolve the whole issues. Thank you for choosing our hotel and looking forward to ho… Show more
Reviewed: April 1, 2024 · Stayed in March 2024
Verified reviewLocation
Very old dated room. Extremely poor bed and lumpy cheap pillows.
Dear guest. Thank you for the warm feedback from your side. Your feedback will be shared with our team and immediate action will be taken against it to resolve the whole issues. Thank you for choosing our hotel and looking forward to host you again in near future.
Dear guest. Thank you for the warm feedback from your side. Your feedback will be shared with our team and immediate action will be taken against it to resolve the whole issues. Thank you for choosing our hotel and looking forward to ho… Show more
Reviewed: March 28, 2024 · Stayed in March 2024
Verified reviewThe only positive was the staff let me cancel the second night without charge.
Where do I begin. The room was extremely dirty, and website photos didn't look like the room at all. There was an unlockable door to the next room that I had to jam shut with an ironing board, mould and grime in shower + bathroom, toilet was running non-stop, had to hit the cistern to fix. I didn't actually sleep at all, kept the lights on as it did not feel secure or safe, and didn't dare go inside the bed.
Dear guest. Thank you for the warm feedback from your side. Your feedback will be shared with our team and immediate action will be taken against it to resolve the whole issues. Thank you for choosing our hotel and looking forward to host you again in near future. Regards : SilverNaga Hotel
Dear guest. Thank you for the warm feedback from your side. Your feedback will be shared with our team and immediate action will be taken against it to resolve the whole issues. Thank you for choosing our hotel and looking forward to ho… Show more
Reviewed: March 9, 2024 · Stayed in March 2024
Verified reviewGood location - hotel ok - good pool - otherwise just ok -
Staff was ok, not great - everything took longer than it should have - waiting 1 1/2 hours for food at dinner and had to ask for their help to get van tickets 2 times - but them meant well
Thank you for choosing our resort and looking forward to host you again in near future. Thanks & Regards : SilverNaga Hotel
Reviewed: February 24, 2024 · Stayed in February 2024
Verified review