Better cleaning

Location

Stayed in June 2025

Pool

Location, room design, view, cleanliness.

Stayed in August 2025

International Tv channels were not working

Stayed in August 2025

Noise is horrible! We were on the 8th floor and we would be up from 6/7 am from people honking and not able to sleep at night from people yelling down the street. Something has to be done with the glass doors

How serviced it is, there is a gym, barber, ladies salon and plenty of restaurants and super markets around plus its super safe area near AUB.

Stayed in August 2025

The internet is horrible

Clean property and easy to talk to staff

Stayed in August 2025

The mattress wasn’t comfortable

Everything apart from the bed mattress. It wasnt very comfortable

Stayed in August 2025

Water hose in bathroom was leaking. They fixed it though. Bathroom and shower are far from one another. I hate that they have wall to wall carpets.

Location. Views. Spacious room

Stayed in July 2025

Nothing

The room, staff, cleanliness

Stayed in July 2025

there was one downside that was a bit annoying to me—the setup of the bathroom. In the standard room, the toilet and shower area are completely separated, so you have to walk across the room after using the toilet to get to the shower. It was a little inconvenient, but other than that, the hotel is perfect and in an ideal location, close to everything.”

I had a wonderful stay at this hotel located on Blaise Street in the lively Alhamra area of Beirut. The location is fantastic, with a variety of restaurants just below the hotel, making it super convenient. The hotel itself is inside a mall, which is an added bonus. The room was huge, very spacious, and even had a balcony for anyone who smokes. The amenities were great, with a gym, a hair salon for both men and women, a mobile shop, and a store for accessories. Everything you might need is right there.

Stayed in July 2025

The escalator to the entrance doesn’t work

Very clean and perfect location

Stayed in June 2025

The stuff very friendly and kind The location great The room was clean

Stayed in June 2025

The pool, and some details towards maintaining the rooms as per 5*

Location exactly opposite the aub. A/C really performative, friendly stuff, enormous rooms with complimentary water every day. The curtains move automatically

Stayed in June 2025

Parking was inconvenient and needs improvement. It was the only downside of my experience.

Great stay clean, good location, and friendly staff. Everything was well-maintained and convenient. Would recommend

Stayed in June 2025

They advertised on Booking.com that Molton Brown soap and shampoo would be provided, but this was not the case. I booked two types of rooms, and neither had these products. When I raised the issue, the hotel stated that Molton Brown amenities are only available in the suites—despite their listing suggesting otherwise. This felt misleading and unfair. Additionally, some of the housekeeping staff did not meet expected standards.

The room size and the location. I requested some room decoration and they offered some dry flowers for free

Stayed in May 2025

They advertised on Booking.com that Molton Brown soap and shampoo would be provided, but this was not the case. I booked two types of rooms, and neither had these products. When I raised the issue, the hotel stated that Molton Brown amenities are only available in the suites—despite their listing suggesting otherwise. This felt misleading and unfair. Additionally, some of the housekeeping staff did not meet expected standards.

The location was good and the size of the room.

Stayed in June 2025

More towels To ensure quality of Bedsheets and pillows

Location, staff and cleanliness

Stayed in May 2025

The location was excellent and the view was absolutely beautiful. The staff were very kind and helpful. However, there were a few issues inside the room: the sofa was not clean, there was only one bathroom slipper, and only one tea bag with no extras like sugar or spoons. The kettle had a very bad smell, and the microwave wasn’t working. I hope these small details can be improved to make the stay more comfortable for future guests.

Location and view

Stayed in June 2025

One of the best views in Beirut - floor to ceiling windows and lovely balconies with a sea view. Nice low-key hotel, well-equipped kitchen, very helpful staff.

Stayed in May 2025

The only detail is the carpet at the top was dirty

Great location, the staff is so friendly and helpful

Stayed in June 2025

Carpet is old , wifi should improve

Staff are great ,nice location

Stayed in June 2025

The staff were friendly, knowledgeable and helpful. The room was very big with a balcony and an amazing view of the city.

Stayed in June 2025

Although the room was clean, the carpet looked worn and overused, which took away from the overall feel. The bathroom door was squeaky and difficult to slide open or shut, which became quite annoying during the stay.

Staff were very hospitable and friendly. The room was comfortable with everything I needed for a relaxing stay. The location was very convenient. Also appreciated the view, which offered a great glimpse of the area.

Stayed in May 2025

Access to the main lobby/reception is a bit unpractical from Makhoul Street as stairs are in the way. Entrance from Bliss is also not practical because of the mall shops and escalator not working.

Room as shown in the advertisement pics, which is not always the case. View from the room even better than the photos. Size is adequate and bed is comfy. Staff were very helpful at all times.

Stayed in May 2025

Honestly nothing 😍

Every thing was perfect, the stuff ,the location, super clean and the rooms are amazing Hiiiiighly recommend 💯 Thanks for the good times in your lovely place :)

Stayed in May 2025