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Reviews of Four Points By Sheraton Le Verdun 4 stars

Verdrun Boulevard Saeb Salam, P.O BOX 14-6363, 70200 Beirut, Lebanon

#35 of 125 hotels in Beirut

Guests' Choice

Review score

Based on 241 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.4

  • Facilities

    7.8

  • Staff

    8.7

  • Value for money

    7.8

  • Free WiFi

    8.3

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Showing 1 - 75

  • Reviewed: 25 May 2018

    • Business trip
    • Solo traveller
    • Preferred Room With City View
    • Stayed 5 nights

    Hotel little old, nod good reception. The rooms are old and little dirty. The pool and gym are very old and not clean. Price of the rooms too expensives.

    Stayed in May 2018

  • Reviewed: 20 February 2018

    • Leisure trip
    • Couple
    • Classic Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    many thanks to the best and most helpful people in the hotel,Raghida the receptionist she was amazing with always a nice smile ,and to mohamad the porter also he was ready for any help...

    Stayed in February 2018

  • Reviewed: 21 January 2018

    • Leisure trip
    • Family with young children
    • Classic Room with City View
    • Stayed 9 nights
    • Submitted via mobile

    Everything was good

    Breakfast is good. The breakfast chef can cook the hot breakfast dishes of your choice. The buffet is very good and the bread is excellent . Quick service.

    Stayed in January 2018

  • Reviewed: 26 October 2017

    • Solo traveller
    • Classic Room with City View
    • Stayed 1 night
    • Submitted via mobile

    No extra facilities for Sheraton members,no welcoming drink or coffee during the day like other Sgeraton hotels offer.

    Friendly staff,readiness to assist you with everything you need . Big clean rooms,comfortable bed. The rooftop terace offers very nice views over Beirut. Good breakfast.

    Stayed in October 2017

  • Reviewed: 5 October 2017

    • Family with young children
    • Classic Room with City View
    • Stayed 1 night
    • Submitted via mobile

    There was a bad smell the moment we entered the room ( moisture odor like abandoned old house ), and there were question marks about the cleanliness of the lavatory and the bed lining. It's too bad to have such remarks at one of the Sheraton hotels series.

    Stayed in October 2017

  • Reviewed: 29 August 2017

    • Leisure trip
    • Group
    • Classic Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    1. The room when i checkwd in was not clean and hair every where on the floor 2. They ve charged me a lot of money than they supposted to - after i checked out they call me after 2 days telling me that they didnt charged me for insurance and put it on somebuddy else s bill so theu deduct $200 for that. 3. The reciptianist was not helpful at all.

    The location is nice

    Stayed in August 2017

  • Reviewed: 2 July 2017

    • Leisure trip
    • Family with young children
    • Classic Room with City View
    • Stayed 9 nights

    the parking car not free ,the swimming pool with out guards,the gym hall is small

    First of all the property was very clean ,the staff lovely friendly and helpful ,good prices ,good location

    Stayed in July 2017

  • Reviewed: 7 May 2017

    • Leisure trip
    • Couple
    • Classic Room with City View
    • Stayed 7 nights
    • Submitted via mobile

    Nothing I didn't like.

    Nice breakfast & staff were more than helpful. The young bar man was superb.The location was really good for getting a taste of the real Beirut with beeping & chaotic traffic unlike downtown Beirut which resembled Oxford St in London.

    Stayed in April 2017

  • Reviewed: 2 May 2017

    • Business trip
    • Solo traveller
    • Classic Room with City View
    • Stayed 2 nights

    The internet is not speedy and constant enough. There are periods where there is a 1 minute power cut in the room?!

    Clean, convenient and good personnel.

    Stayed in May 2017

  • Reviewed: 19 April 2017

    • Leisure trip
    • Group
    • Classic Room with City View
    • Stayed 5 nights
    • Submitted via mobile

    The extra care. Make sure to put your do not disturb sign on the door. Otherwise you'll be surprised to find lots and lots of visitors. First housekeeping, housekeeping manager to make sure all is well while housekeeping is there, someone to check that you're satisfied with housekeeping, mini bar, someone to make sure that your mini bar is stocked, then finally someone else to make sure that the previous mini bar checks have been made.

    The bed was excellent. Bathrooms are great. The staff are super helpful and so nice. Rooms are very spacious and comfortable. The food was delicious. Everyone at the front desk are so helpful. They recommended amazing restaurants in beirut and were very happy to make reservations for us everywhere.

    Stayed in April 2017

  • Reviewed: 16 April 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights

    room service was not efficient, housekeeping needs improving and ensure all material are replenished daily and no need to keep reminding receiption

    Location was convenient to be close to the other family members and relatives, valet parking good, view was good, rooms were very convenient

    Stayed in April 2017

  • Reviewed: 8 March 2017

    • Leisure trip
    • Family with young children
    • Classic Room with City View
    • Stayed 1 night

    Room was booked for 2 plus 2 children as advertised on Booking.com We arrived late in the day and the extra beds weren't in the room. There really was only room for one extra so it was a bit of a squeeze to say the least!

    Easy to get to, facilities pretty good. Breakfast very good and staff helpful.

    Stayed in February 2017

  • Reviewed: 18 January 2017

    • Business trip
    • Solo traveller
    • Classic Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    Only the shower. It was swinging between hot and cold all the times

    Rooms are spacious. Very clean breakfast was very good. It is much more better than many 5* hotels I used in Beirut

    Stayed in January 2017

  • Reviewed: 2 January 2017

    • Leisure trip
    • Solo traveller
    • Classic Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    I was booking a single room and they gave me two beds bedroom, which I really didn't like.

    It's not the first time I stay there.. the staff is very very friendly.. the bed is sooo comfortable. Breakfast is generous..

    Stayed in January 2017

  • Reviewed: 26 December 2016

    • Leisure trip
    • Couple
    • Classic Room with City View
    • Stayed 2 nights

    The room had an uncomfortable smelll. The bed wasn't great. Breakfast quality was average. Price from Starwood was cheaper than Booking.com

    The location. Staff was reponsive.

    Stayed in December 2016

  • Reviewed: 3 December 2016

    • Leisure trip
    • Family with young children
    • Classic Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    Somehow expensive. Doors and keys problem .

    Great location. Friendly kind cooperative staff. Delicious breakfast. Clean rooms. Comfortable beds. Good WiFi.

    Stayed in November 2016

  • Reviewed: 27 November 2016

    • Leisure trip
    • Couple
    • Classic Room with City View
    • Stayed 2 nights

    Wish there was an outdoor cafe to enjoy the hotel, as the only one on the roof top is closed !!

    Staff were very nice and professional, location is good, rooms are very clean and spacious, overall environment is perfect

    Stayed in November 2016

  • Reviewed: 7 November 2016

    • Leisure trip
    • Couple
    • Classic Room with City View
    • Stayed 3 nights

    only the Wi-Fi needs to be stronger in the rooms.

    everything in the hotel, the staff to begin with were very friendly and lovely, the room was very clean and tidy and worth the price, the breakfast is good, the location is fantastic as I discovered Verdun and liked it very much, all places are within distance which makes live very easy. loved it all. thank you.

    Stayed in November 2016

  • Reviewed: 6 September 2016

    • Leisure trip
    • Solo traveller
    • Classic Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    Roof top restaurant staff need more training on customer service.

    Very helpful staff at reception desk and restaurant. Special thanks to Paul & Rayanne at front desk. I liked the idea of communicating with front desk via whatsapp with quick response. I also liked the hotel policy supporting environment and children charity activities.

    Stayed in September 2016

  • Reviewed: 24 July 2016

    • Leisure trip
    • Solo traveller
    • Classic Room with City View
    • Stayed 8 nights
    • Submitted via mobile

    I asked for a non-smoking room but they didn't give me, even after asking twice nobody bothered to offer any kind of compensation or even offer to upgrade or tell me "please bear with us we will try and fix it" Valet parking tooooo expensive, my car was never parked in the hotel parking over night but was kept for a few hours until I change my clothes to go out and still they considered it as a full day parking!! As an SPG hotel I think the quality of the staff and cleaning should be more better standard.. Rooms were not as clean as expected!!

    Location

    Stayed in July 2016

  • Reviewed: 21 July 2016

    • Leisure trip
    • Solo traveller
    • Classic Room with City View
    • Stayed 11 nights
    • Submitted via mobile

    I have nothing to complain about this Hotel it should be five stars

    One of the most beautiful hotel clean beautiful location very friendly staff and I would recommend it to everyone Free Wi-Fi clean swimming. Special thank you for the reception and the duty manager Mr Paul Hobeika I will definitely come back again. I have recommended the to all my friends in the UK

    Stayed in June 2016

  • Reviewed: 20 May 2018

    • Leisure trip
    • People with friends
    • Classic Room with City View
    • Stayed 1 night
    • Submitted via mobile

    The air condition was very humidity not healthy and the furnuturecwas very old

    Stayed in April 2018

  • Reviewed: 19 May 2018

    • Business trip
    • Solo traveller
    • Classic Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Every thing is perfect

    The hotel is close also to the shopping mall

    Stayed in April 2018

  • Reviewed: 17 May 2018

    • Leisure trip
    • Couple
    • Classic Room with City View
    • Stayed 3 nights

    my spg points were not transferred to my account

    Stayed in April 2018

  • Reviewed: 6 May 2018

    • Leisure trip
    • Solo traveller
    • Classic Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    The staff were very friendly and professional.

    Stayed in May 2018

  • Reviewed: 3 April 2018

    • Leisure trip
    • Family with young children
    • Classic Room with City View
    • Stayed 3 nights

    dirty pool

    Stayed in March 2018

  • Reviewed: 2 April 2018

    • Leisure trip
    • Family with young children
    • Classic Room with City View
    • Stayed 5 nights

    Dining staff are nor courteous nor friendly. Room cleaning should be much more thorough. Facility requires major upgrade.

    Stayed in April 2018

  • Reviewed: 11 March 2018

    • Leisure trip
    • Family with young children
    • Classic Room with City View
    • Stayed 3 nights

    small reception area and high price for this hotel and meals.

    Stayed in March 2018

  • Reviewed: 21 February 2018

    • Business trip
    • Solo traveller
    • Classic Room with City View
    • Stayed 1 night
    • Submitted via mobile

    tv chanel

    bed

    Stayed in February 2018

  • Reviewed: 26 January 2018

    • Business trip
    • Solo traveller
    • Classic Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Nothing 😊

    The staff was amazing and all are eager to help with any question or service

    Stayed in January 2018

  • Reviewed: 24 January 2018

    • Family with young children
    • Classic Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Almost nothing

    Almost everything was good

    Stayed in January 2018

  • Reviewed: 17 January 2018

    • Business trip
    • Solo traveller
    • Classic Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Quiet area

    Stayed in January 2018

  • Reviewed: 4 January 2018

    • Leisure trip
    • People with friends
    • Classic Room with City View
    • Stayed 5 nights
    • Submitted via mobile

    Not enough light in the room

    Location & staff

    Stayed in January 2018

  • Reviewed: 3 January 2018

    • Leisure trip
    • Couple
    • Classic Room with City View
    • Stayed 11 nights
    • Submitted via mobile

    Bad staff they just care about money and they may charge you extra money without letting you notice

    Stayed in January 2018

  • Reviewed: 30 December 2017

    • Leisure trip
    • Couple
    • Preferred Room With City View
    • Stayed 1 night
    • Submitted via mobile

    I used to visit 4 points hotel unfortunately the Hotel became so old

    Stayed in December 2017

  • Reviewed: 17 November 2017

    • Business trip
    • Solo traveller
    • Classic Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Guests talking outside my room at night

    central, convenient & good value for the short term

    Stayed in October 2017

  • Reviewed: 18 October 2017

    • Couple
    • Preferred Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Central to ABC Centre Verdun and close to Hamra St and airport.

    Stayed in September 2017

  • Reviewed: 8 October 2017

    • Business trip
    • Solo traveller
    • Classic Room with City View
    • Stayed 4 nights

    Friendly Staff

    Stayed in October 2017

  • Reviewed: 26 September 2017

    • Leisure trip
    • Family with young children
    • Preferred Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Swimming pool ,location,clean ,,,,

    Stayed in September 2017

  • Reviewed: 4 September 2017

    • Leisure trip
    • Family with young children
    • Classic Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    The bathrooms is poor The reception needs many changes like big counter not only small office

    Stayed in September 2017

  • Reviewed: 10 August 2017

    • Leisure trip
    • Group
    • Classic Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable bed and great size rooms. Close to lots of shops and new ABC mall. Staff friendly but need to smile more!

    Stayed in August 2017

  • Reviewed: 31 July 2017

    • Leisure trip
    • Couple
    • Classic Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast very poor not clean tables ants everywhere staff very slow not friendly my daughter got food poisoning

    Front office very helpful

    Stayed in July 2017

  • Reviewed: 4 July 2017

    • Business trip
    • Group
    • Classic Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Stayed in July 2017

  • Reviewed: 1 July 2017

    • Leisure trip
    • Group
    • Preferred Room with Sea View
    • Stayed 3 nights

    shower is leaking out

    good

    Stayed in June 2017

  • Reviewed: 10 May 2017

    • Leisure trip
    • Group
    • Classic Room with City View
    • Stayed 10 nights
    • Submitted via mobile

    Breakfast could have been better. It wasn't bad, but nowhere near as good as the rest of the cuisine everywhere else in beirut.

    Stayed in April 2017

  • Reviewed: 29 April 2017

    • Business trip
    • Group
    • Classic Room with City View
    • Stayed 2 nights

    clean close to business

    Stayed in April 2017

  • Reviewed: 28 March 2017

    • Business trip
    • Solo traveller
    • Classic Room with City View
    • Stayed 1 night

    Nothing

    The Friendly Staff

    Stayed in March 2017

  • Reviewed: 2 March 2017

    • Leisure trip
    • Group
    • Classic Room with City View
    • Stayed 4 nights

    little noisy from the street side and the next door restaurant

    well located hotel close to everything, comfortable beds, friendly staff

    Stayed in February 2017

  • Reviewed: 27 February 2017

    • Business trip
    • Group
    • Preferred Room With City View
    • Stayed 6 nights
    • Submitted via mobile

    No fruit basket in preferred room

    Stayed in February 2017

  • Reviewed: 21 February 2017

    • Business trip
    • Solo traveller
    • Classic Room with City View
    • Stayed 2 nights

    staff - location- big rooms

    Stayed in February 2017

  • Reviewed: 20 February 2017

    • Leisure trip
    • Family with young children
    • Classic Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in January 2017

  • Reviewed: 16 February 2017

    • Leisure trip
    • Group
    • Classic Room with City View
    • Stayed 8 nights
    • Submitted via mobile

    Cleaning of rooms was not satisfied.

    Stayed in February 2017

  • Reviewed: 3 February 2017

    • Solo traveller
    • Classic Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    00

    All ok.

    Stayed in January 2017

  • Reviewed: 30 January 2017

    • Business trip
    • Solo traveller
    • Classic Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Good hotel

    Stayed in January 2017

  • Reviewed: 29 January 2017

    • Business trip
    • Solo traveller
    • Classic Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Excellent hotel ...excellent staff....

    Stayed in January 2017

  • Reviewed: 28 January 2017

    • Leisure trip
    • Couple
    • Preferred Room with Sea View
    • Stayed 3 nights

    The reception area needs to be bigger. Rooms & reception area needs to be redecorated.

    All was good

    Stayed in December 2016

  • Reviewed: 17 January 2017

    • Leisure trip
    • Couple
    • Preferred Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Every think was perfect

    Stayed in January 2017

  • Reviewed: 14 January 2017

    • Business trip
    • Group
    • Classic Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Bed matrices is soft

    Stayed in January 2017

  • Reviewed: 14 January 2017

    • Leisure trip
    • Solo traveller
    • Classic Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Minimum toilet accessories

    Location, cleanliness, room size

    Stayed in January 2017

  • Reviewed: 6 January 2017

    • Business trip
    • Solo traveller
    • Classic Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Nice hotel , fantastic staff ,Near to airport Verdant street is walking distance

    Stayed in January 2017

  • Reviewed: 24 December 2016

    • Leisure trip
    • Group
    • Classic Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Great Location

    Stayed in November 2016

  • Reviewed: 23 December 2016

    • Leisure trip
    • Solo traveller
    • Classic Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nice

    Stayed in December 2016

  • Reviewed: 16 December 2016

    • Leisure trip
    • Group
    • Preferred Room With City View
    • Stayed 3 nights

    its really was wonderful. we did not expect that quality of service in beirut. amazing experience.

    Stayed in November 2016

  • Reviewed: 5 December 2016

    • Leisure trip
    • Couple
    • Preferred Room with Sea View
    • Stayed 2 nights

    The street is very annoying and I can not sleep well

    Friendly staff

    Stayed in December 2016

  • Reviewed: 1 December 2016

    • Leisure trip
    • Solo traveller
    • Classic Room with City View
    • Stayed 8 nights
    • Submitted via mobile

    Amazing staff!!!

    Stayed in November 2016

  • Reviewed: 27 November 2016

    • Couple
    • Classic Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Really i like everything,staff,,location,cleanliness,breakfast

    Stayed in November 2016

  • Reviewed: 26 November 2016

    • Leisure trip
    • Family with young children
    • Classic Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast

    Nice and good facilities

    Stayed in November 2016

  • Reviewed: 24 November 2016

    • Leisure trip
    • Family with young children
    • Classic Room with City View
    • Stayed 7 nights
    • Submitted via mobile

    the sheets of the bed are not new and towels are overused

    it's quite place and good breakfast

    Stayed in November 2016

  • Reviewed: 20 November 2016

    • Leisure trip
    • Solo traveller
    • Classic Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    The toilet flushing system was not optimal

    Very welcoming friendly staff.. nice rooms.. I would definitely come again.. generous breakfast..

    Stayed in November 2016

  • Reviewed: 12 November 2016

    • Leisure trip
    • Group
    • Classic Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    the location is great ,staff are helpful.

    Stayed in November 2016

  • Reviewed: 10 November 2016

    • Business trip
    • Solo traveller
    • Classic Room with City View
    • Stayed 2 nights

    the best hotel to stay in lebanon

    Stayed in November 2016

  • Reviewed: 2 November 2016

    • Business trip
    • Solo traveller
    • Classic Room with City View
    • Stayed 3 nights

    Reception staff were friendly and helpful; the room was comfortable and well catered.

    Stayed in October 2016

  • Reviewed: 1 November 2016

    • Leisure trip
    • Solo traveller
    • Classic Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in October 2016

  • Reviewed: 1 November 2016

    • Family with young children
    • Classic Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    The room was without city veiw or sea view

    The bed is comfort

    Stayed in October 2016

  • Reviewed: 8 October 2016

    • Business trip
    • Solo traveller
    • Preferred Room With City View
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast buffet was very average.

    The staff were very friendly and cooperative

    Stayed in October 2016

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