Reviews of Royal Tulip Achrafieh This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Achrafieh, Alfred Naccache street, 5519 Beirut, Lebanon

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Reviewed: September 24, 2025 · Stayed in September 2025
Verified reviewReviewed: September 20, 2025 · Stayed in September 2025
Verified reviewReviewed: September 19, 2025 · Stayed in August 2025
Verified reviewReviewed: September 12, 2025 · Stayed in September 2025
Verified reviewReviewed: September 11, 2025 · Stayed in August 2025
Verified reviewReviewed: September 10, 2025 · Stayed in September 2025
Verified reviewThe staff are friendly, helpful, attentive and kind. The room was beautifully clean and spacious. I return several times per year and the service is consistently high. Thank you so much Royal Tulip Achrafieh, I will certainly recommend you to others.
Dear Mrs. Sophia, Thank you so much for your wonderful feedback! We’re thrilled to hear that you consistently enjoy your stays with us and appreciate our service, location, and facilities. Our team takes great pride in providing attentive and kind care to all our guests. We look forward to welcoming you back again soon and truly appreciate your recommendation. Warm regards, The Royal Tulip Achrafieh Team
Dear Mrs. Sophia, Thank you so much for your wonderful feedback! We’re thrilled to hear that you consistently enjoy your stays with us and appreciate our service, location, and facilities. Our team takes great pride in providing attentive … Show more
Reviewed: September 10, 2025 · Stayed in August 2025
Verified reviewReviewed: September 10, 2025 · Stayed in September 2025
Verified reviewThe majority of the staff were very professional and helpful and particularly Mohammed who worked at night.
This was the smallest room I have stayed in a 5 star hotel. I even asked for a bigger room but was told the hotel was full even though it was weekend and the hotel was not full at all. Will not be recommending this hotel.
Dear Mr. Emmanuel, Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that your recent stay did not meet your expectations. As previously communicated, your visit coincided with a high occupancy period, during which we had very limited availability. At that time, only two Executive rooms remained, and unfortunately, we were unable to offer complimentary upgrades. We sincerely apologize for any inconvenience this caused and understand your disappointment. Please rest assured that we are continuously working to improve our guest experience, and we value your comments as they help us do better. We truly appreciate your kind words about our team, especially Mohammed from the night shift — your recognition will be shared with him and the rest of the team. We genuinely hope to have the opportunity to welcome you back in the future and offer you a more comfortable experience. Should you decide to return, please contact us directly so we can ensure your stay is more enjoyable. Warm regards, Sally
Dear Mr. Emmanuel, Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that your recent stay did not meet your expectations. As previously communicated, your visit coincided with a high occupancy period… Show more
Reviewed: September 9, 2025 · Stayed in September 2025
Verified reviewStaff were good
Thank you for your kind words! We’re glad to hear you had a positive experience with our staff. Providing great service is always our priority, and your feedback means a lot to us. We hope to welcome you again soon! Kind regards, Sally
Reviewed: September 8, 2025 · Stayed in September 2025
Verified reviewReviewed: September 8, 2025 · Stayed in August 2025
Verified reviewLocation and Sally was amazing helping me.
Had some issues checking out but all sorted
Thank you for your kind words Mr. Milad! I’m so glad i was able to help and that everything got sorted out smoothly. We appreciate your patience and hope to see you again soon!
Reviewed: September 7, 2025 · Stayed in September 2025
Verified review.
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Thank you for the excellent rating Mr. Khairallah, We’re glad you had a great experience and hope to see you again soon.
Reviewed: September 7, 2025 · Stayed in September 2025
Verified reviewLocation is fantastic
WiFi internet is very poor, and no handheld bidet
Dear Mr. Karim, Thank you for your feedback! We’re glad you enjoyed the location. We apologize for the issues with the WiFi and the handheld bidet. We’ll make sure to look into these and improve for your next visit. Kind regards Sally
Reviewed: September 5, 2025 · Stayed in July 2025
Verified reviewReviewed: September 5, 2025 · Stayed in September 2025
Verified reviewReviewed: September 4, 2025 · Stayed in August 2025
Verified reviewReviewed: September 4, 2025 · Stayed in August 2025
Verified reviewStaff were amazing, probably one of the more modern hotels in Beirut. Great spec and finish. I had to extend my stay and the staff went above and beyond to accommodate me. H
Nothing
Dear M. Hannah, Thank you so much for your wonderful comments! We’re thrilled to hear you enjoyed our modern facilities and that our staff could go above and beyond to make your extended stay comfortable. We look forward to welcoming you back anytime! Regards, Sally
Dear M. Hannah, Thank you so much for your wonderful comments! We’re thrilled to hear you enjoyed our modern facilities and that our staff could go above and beyond to make your extended stay comfortable. We look forward to welcoming you b… Show more
Reviewed: August 31, 2025 · Stayed in August 2025
Verified reviewReviewed: August 30, 2025 · Stayed in August 2025
Verified reviewReviewed: August 28, 2025 · Stayed in August 2025
Verified reviewReviewed: August 22, 2025 · Stayed in August 2025
Verified reviewReviewed: August 22, 2025 · Stayed in August 2025
Verified reviewThe location, decoration, the privacy, and how relaxing it was!
Probably only the wifi, a bit slow.
Thank you so much for your lovely feedback Mr. Yasir! We’re thrilled to hear you enjoyed the location, decoration privacy, and the relaxing atmosphere — that’s exactly the experience we aim to provide. We appreciate your note about the Wi-Fi and will certainly look into improving the speed to ensure a smoother experience for future stays. Looking forward to welcoming you back soon! Warm regards, Sally
Thank you so much for your lovely feedback Mr. Yasir! We’re thrilled to hear you enjoyed the location, decoration privacy, and the relaxing atmosphere — that’s exactly the experience we aim to provide. We appreciate your note about the Wi-… Show more
Reviewed: August 21, 2025 · Stayed in June 2025
Verified reviewReviewed: August 18, 2025 · Stayed in August 2025
Verified reviewReviewed: August 18, 2025 · Stayed in August 2025
Verified review