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Reviews of Amaya Hills Kandy This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Heerassagala 20000 Kandy, 20000 Kandy, Sri Lanka

#107 of 212 hotels in Kandy

Guests' Choice

Review Score

Based on 426 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.0

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The thing i didnt like was that the hotel and the room decor is dated and the room has an old smell to it.

    The hotel is situated in an amazing location with breath taking view. The breakfast and dinner were great with plenty of option to choose from. The pool is amazing with staning view.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    7.0
    Gorgeous Hotel, room for improved communication. Perfect for the older generations.
    • Leisure trip
    • Family with young children
    • Junior Mountain View Suite
    • Stayed 1 night

    It was a strange experience. We arrived and the many staff on reception seemed confused and took time to attend to us. We were given the room key, then when we got down to the room, someone came to the door and asked us to go back up to reception and pay for the stay as we hadn't paid (no-one asked us to when we checked in so we assumed we would pay at checkout). It seemed the staff were not clear on their own procedures. They were quite robotic and not the usual Sri Lankan happy personalities. Also there were many, many guests over 70 ish, this gave the hotel a very serious atmosphere, which might appeal to some people, just not us.

    The view from the hotel is outstanding and the surroundings are beautiful.

    Stayed in January 2024

  • Reviewed: April 14, 2024

    9.0
    Lovely hotel, staff, great location and breakfast.
    • Leisure trip
    • Family with young children
    • Premium Deluxe Room
    • Stayed 1 night

    Size of the room and toilet were quite small in comparison to other hotels.

    Everything in the hotel was as expected. Though property is a little old, it's maintained quite well. View from the room was quite stunning.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    A peaceful holiday surrounded by the stunning view of the hills, excellent services and good food.
    • Leisure trip
    • Family with young children
    • Premium Deluxe Room
    • Stayed 1 night

    For the elderly, it would be a challenge to get to higher floors as there is no lift facility.

    The hotel has a stunning view, overlooking the Kandy hills. The rooms were spacious and clean. The staff were lovely, excellent services, accommodating and professional. Good food and a variety of dishes to choose from.

    Stayed in March 2024

  • Reviewed: April 6, 2024

    9.0
    Peaceful stay outside of Kandy
    • Leisure trip
    • Couple
    • Premium Deluxe Room
    • Stayed 2 nights

    It's a bit outside of town which meant we had to wait for TukTuk each time. Soundproofing between the rooms could be better.

    The room was spacious and clean with a beautiful view. The food we had was always fresh and tasty. The pool was really nice, especially with the view over Kandy.

    Stayed in March 2024

  • Reviewed: April 4, 2024

    9.0
    Stunning location with beautiful views
    • Leisure trip
    • Family with young children
    • Premium Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was a little dated but still clean and spacious. We were placed in the wrong room when we arrived, which meant we had to pack up our belongings and move to another room on the second night, which was disruptive.

    The hotel is set in a beautiful location with stunning views overlooking the hills. The facilities are well maintained with the pool in particular being a highlight of the hotel. The staff are friendly and accommodating, for example, providing a birthday cake for one of our party as it was his birthday. The breakfast buffet is extensive and there is a good a la carte menu as well.

    Stayed in March 2024

  • Reviewed: April 4, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent place to unwind. Very scenic..

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    Really lovely
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night

    The price

    The pool

    Stayed in March 2024

  • Reviewed: April 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Junior Mountain View Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    The amazing and imaginatively built Reception area and Superb mountain views. Staff were lovely, excellent service all round.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Good experience
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The beautiful view, good food

    Stayed in March 2024

  • Reviewed: March 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights

    The downside of this hotel is that it's not in the heart of Kandy. It's situated on a hill and there's a long road to get up to it. We weren't aware of it when we booked, and to be honest because of the trek I was not fussed to be in the town, however if we were staying longer it would have been an issue to take a tuk tuk up and back every day.

    Amaya Hills is a fantastic hotel. The staff were friendly and accommodating and even organised a take away breakfast for me at 6am because I was doing a trek.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    8.0
    Great views and staff, a little underwhelming
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    We had a good 1-night stay but were slightly disappointed, only because the hotel was one of the most expensive we booked in Sri Lanka and not sure it was quite value for money. The bathroom was very small and dated. In the evening the restaurant felt a bit cafeteria-like, very brightly lit and busy, and the few tables on the terrace had been reserved, including by visiting guests (totally fair enough but if we'd known we'd have tried to reserve one ourselves) It was a Saturday night so expect it would be quieter on other nights. Overall a good stay 😌

    The views were stunning over the city. Staff were very welcoming and hospitable. The buffet spread was impressive especially at breakfast! Room was very comfortable. Staff kindly arranged a tuk tuk into the centre for us. We were only there 1 night but managed to enjoy the pool for a couple hours, although you can't order drinks poolside.

    Stayed in January 2024

  • Reviewed: February 25, 2024

    9.0
    Not bad
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 1 night

    The Food was not good

    The Location was superb .

    Stayed in January 2024

  • Reviewed: January 27, 2024

    8.0
    The most stunning hillside location with excellent service
    • Leisure trip
    • Family with young children
    • Family Mountain View Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Beautiful location

    Stayed in December 2023

  • Reviewed: January 26, 2024

    8.0
    Comfortable and functional for tourist stay
    • Leisure trip
    • Couple
    • Premium Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Too large and touristy

    Clean and comfortable. Good view from room

    Stayed in January 2024

  • Reviewed: January 16, 2024

    8.0
    View to die for!
    • Leisure trip
    • Couple
    • Premium Deluxe Room
    • Stayed 2 nights

    slightly dated. need some upgrades in terms of standards.

    courteous and friendly staff.

    Stayed in January 2024

  • Reviewed: January 13, 2024

    9.0
    Really enjoyed the stay
    • Leisure trip
    • Family with young children
    • Premium Deluxe Room
    • Stayed 2 nights

    Buffet dinner was not value for money. On the day there were mainly Indian food (8th January)and not at a standard palatable for us. we didn't think the buffet was value for money

    beds were very comfortable

    Stayed in January 2024

  • Reviewed: January 1, 2024

    8.0
    A good comfortable, enjoyable stay
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights

    The drinks service both a breakfast and dinner - it was very slow

    A nice setting, good rooms, a nice swimming pool.

    Stayed in December 2023

  • Reviewed: December 27, 2023

    9.0
    Good stay.
    • Leisure trip
    • Family with young children
    • Premium Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    They ware slow when we ordered from the pool.

    Views are great. Good breakfast.

    Stayed in December 2023

  • Reviewed: December 23, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    View is gorgeous. The rates are on the higher side. Only the biew is super

    Stayed in December 2023

  • Reviewed: December 21, 2023

    9.0
    Great
    • Leisure trip
    • Family with young children
    • Premium Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Great place to stay

    Stayed in December 2023

  • Reviewed: December 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom had a pungent smell and the wash basin kept clogging up, we complained but to no avail

    The property, food, staff were great

    Stayed in December 2023

  • Reviewed: December 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Premium Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Steam room wasn't available. Contrary to the listing also no sauna

    Stayed in December 2023

  • Reviewed: November 9, 2023

    9.0
    Very nice hotel
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Beautiful location

    Stayed in October 2023

Showing 1 - 25

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