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Reviews of Arugambay Roccos

Main Street Arugambay, Pottuvil, 32500 Arugam Bay, Sri Lanka

#108 of 110 hotels in Arugam Bay

Guests' Choice

Review Score

Based on 81 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    6.3

  • Location

    8.7

  • Facilities

    6.2

  • Staff

    7.7

  • Value for money

    6.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 3, 2025

    5.0
    Management could improve the ammenities. Staff was friendly but the facilities were lacking some basic hospitality item
    • Leisure trip
    • Couple
    • Standard Double Room- Pool/Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    No coffee/creamer/sugar in the room. No TV. No blankets, only a thin sheet. Single pillow per person.

    Beautiful scenery and view.

    Stayed in September 2025

  • Reviewed: July 17, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room- Pool/Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Had only breakfast not upto standard

    Location Room ok for 2

    Stayed in July 2025

  • Reviewed: June 14, 2025

    7.0
    Relaxing apart from the itching
    • Leisure trip
    • Couple
    • Standard Double Room - Beach Front
    • Stayed 3 nights
    • Submitted from a mobile device

    Unfortunately, I ended up with bed bug bites and one of the staff said he could change the mattress, then the manager said they were ant bites not bed bugs and that they didn't have bed bugs. Consequently the mattress wasn't changed. However, I know what bed bug bites look like, two or three in a line and these were definitely bed bug bites. So that was a bit disappointing.

    Location was fantastic and staff were helpful and very friendly.

    Stayed in June 2025

  • Reviewed: April 18, 2025

    7.0
    Good location
    • Leisure trip
    • Family with young children
    • Standard Double Room- Pool/Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Good location. Facilities were fair for the price tag.

    Stayed in April 2025

  • Reviewed: April 16, 2025

    7.0
    Value for the money spent.
    • Leisure trip
    • Family with young children
    • Standard Double Room- Pool/Garden View
    • Stayed 2 nights

    Not clean, Washroom clogs up all the time with blocked drain. Dogs are a menace and invades the privacy. I could not enjoy my stay and relax. Basic rooms and facilities. Kitchen is very slow.

    Property is right on the beach with amazing access. Location was just a hot spot. Pool was basic but it was fine. Rooms and the buildings are constructed just perfect but poor maintenance and very low facilities. Staff were Super Amazing. Friendly and accommodated almost all the requests with a lot of courtesy. For us, the highlight was the staff and I think they are the hotel's strength.

    Stayed in April 2025

  • Reviewed: April 16, 2025

    7.0
    Worth for the money
    • Leisure trip
    • Family with young children
    • Standard Double Room - Beach Front
    • Stayed 1 night

    Very basic facility. Dogs invade the privacy. Not clean and toilets drains get clogged all the time.

    Amazing location with the best beach spot. Dogs at the property are a bit annoying and invades the privacy of guests. Staff were simply amazing. Food takes ages to prepare. Very basic facilities at the hotel. Lovely structured hotel and can be made an up trend hotel if there were more facilities. Beautifully constructed rooms.

    Stayed in April 2025

  • Reviewed: April 4, 2025

    7.0
    Funny
    • Leisure trip
    • Family with young children
    • Standard Double Room- Pool/Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Location good

    Stayed in March 2025

  • Reviewed: March 22, 2025

    7.0
    A good combination of swimming pool and beach line. Works on all weather. The staff was very welcoming and helpful.
    • Leisure trip
    • Family with young children
    • Standard Double Room - Beach Front
    • Stayed 1 night
    • Submitted from a mobile device

    The room facilities are really basic.

    Great spot on the beach.nice swimming pool on the beach.stuff are great and helpful

    Stayed in March 2025

  • Reviewed: November 4, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room- Pool/Garden View
    • Stayed 1 night

    Not Bad

    Stayed in November 2024

  • Reviewed: October 1, 2024

    7.0
    Nice staff and excellent stay
    • Leisure trip
    • Family with young children
    • Standard Double Room- Pool/Garden View
    • Stayed 12 nights
    • Submitted from a mobile device

    We had a room with 3 beds 2 out of the mattress were nasty with black stains. I figured it out because I drops accidentally some water on the bed and the blanket became yellow instantly. I recommend to change the mattress in the place because it was extremely disgusting 🫣 (Just imagine a abandoned mattress in a dumpster) The water in the bathroom isn't stable. And the shower head was broken.

    Beautiful place in general for a great price . The staff was amazing and extremely helpful.

    Stayed in September 2024

  • Reviewed: July 29, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room- Pool/Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    No WiFi No Service

    Best Argument is, that the place is direct on the beach. But no service. Left and right hand side you can see, what the tourist want, but not in this hotel. And you dont have WiFi in the rooms or on the Pool. Bi price only for the direct beach place.

    Stayed in July 2024

  • Reviewed: January 20, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room - Beach Front
    • Stayed 1 night

    Room size was small. Toilet was not clean and bit bad smell.

    Location is good. There are nearby restaurants. Very closed to the beach. Pool was clean.

    Stayed in December 2023

  • Reviewed: September 23, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Double Room- Pool/Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel is over rated. The room is small, you need to ask for everything from the staff, the breakfast only includes omelet.

    Stayed in September 2023

  • Reviewed: May 24, 2023

    5.0
    The stay was ok-ish but wouldn’t come back or recommend the place.
    • Leisure trip
    • Couple
    • Standard Double Room- Pool/Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms weren’t cleaned regularly. No appliances in the rooms.

    In a good location. Mostly helpful staff. Especially a young man called Hamza. Really went the extra mile for us

    Stayed in May 2023

  • Reviewed: September 26, 2025

    8.0
    Amazing location, unique villas with balcony.
    • Leisure trip
    • Travelers with friends
    • Standard Double Room- Pool/Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Needs a little maintenance

    Location and room layout

    Stayed in September 2025

  • Reviewed: September 16, 2025

    10
    Loved Arugambay
    • Leisure trip
    • Couple
    • Standard Double Room- Pool/Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing bad with it

    Beach front

    Stayed in September 2025

  • Reviewed: August 25, 2025

    1.0
    This place is a scam!! Luxury prices for budget accommodation
    • Leisure trip
    • Family with young children
    • Standard Double Room- Pool/Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    I regret to say that the overall experience was quite disappointing. Considering the price and the claim of being a "luxury" establishment, the rooms were surprisingly basic, even falling short of budget standards, with uncomfortable mattresses, pillows, and unpleasant odors in the restrooms. Furthermore, the pool facility, which was a key factor in our booking, was not operational during our entire three-day stay. We feel that the pricing is not justified, and perhaps Booking.com should conduct more thorough evaluations of properties before setting rates. This was an extremely disappointing experience that significantly impacted our vacation after traveling a considerable distance for a beach getaway.

    Location wise its perfect right by the beach and in the middle of all the bars and restaurants.

    Stayed in August 2025

  • Reviewed: August 18, 2025

    1.0
    Nightmare of a place
    • Leisure trip
    • Couple
    • Standard Double Room - Beach Front
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was very dirty and smells like mold, the toilet seat was broken, the door couldn't be closed without locking it, the pool was full of green and stinky water, the bed sheets were dirty, the shower ceiling and walls were moldy... The pictures in booking are not the reality of this place. we do not recommend this place to anybody! We cancelled our nights there the moment we found a better place to go to on such short notice. A nightmare of a place, also it was not cheap, there are much better and cheaper hotels to stay in arugam bay

    Nothing

    Stayed in August 2025

  • Reviewed: August 18, 2025

    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Standard Double Room- Pool/Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    Very expensive for what it is !! The room is clean but very basic What is not clean at all is the bathroom We had cockroaches and the paint decomposed itself, the equipments where dirty The food not good except the juices and the kindness of the personal

    The place with the sea and all the restaurants

    Stayed in August 2025

  • Reviewed: August 12, 2025

    10
    Great place thnak you!
    • Leisure trip
    • Group
    • Standard Double Room- Pool/Garden View
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Best place in arogam,! Great location,close to every thing but quiet, very helpful and caring staff, who made our stay here the best ever. Very nice rooms and beautiful pool right on the beach will come again for sure

    Stayed in August 2025

  • Reviewed: July 14, 2025

    4.0
    Not recommended at all. Service was very poor
    • Leisure trip
    • Travelers with friends
    • Standard Double Room- Pool/Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Non hygienic pool will lot of chemical. They don’t clean rooms daily. Breakfast was 2/10 not worth the money at all.

    Location was good with a nice with. That was the only good thing about it

    Stayed in July 2025

  • Reviewed: July 8, 2025

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Standard Double Room- Pool/Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Floor mats were dirty Shower heads looked as not cleaned for years Cups and plates were not cleaned well and had stains

    Some of the staff were friendly and helpful Location good

    Stayed in July 2025

  • Reviewed: May 17, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room- Pool/Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Pretty decent property. Friendly helpful staff. Great location.

    Stayed in May 2025

  • Reviewed: March 9, 2025

    10
    We had a great and enjoyable holiday at this hotel .rooms are very clean and comfortable and all the staff very friendly
    • Business trip
    • Family with young children
    • Standard Double Room- Pool/Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was perfect

    Very nice and comfortable stay at Arugambay Rocco’s

    Stayed in March 2025

Showing 1 - 25

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