No

Food

Stayed in April 2024

I can't think of anything apart from the service at the sea-facing bar in the low tier. The staff were helpful but would need a bit of training. Those working upstairs were fabulous! On the whole, it was a great experience but a few small things could be improved for an even better experience.

This was the third time I stayed at the Galle Face Hotel. I have always enjoyed the scenic views and the hospitality. It is one of those old-school hotels that offer a lot of class and grace. I will definitely return for another stay!

Stayed in March 2024

Would like to have seen more emphasis on local food on menu

Everything

Stayed in April 2024

Music during the night

Only spent one short night there

Stayed in April 2024

I couldn’t fault it….loved our stay.

I felt relaxed and looked after from the moment we arrived. I loved the ambience and the view from our balcony was superb. Breakfast was a leisurely affair with an excellent array of food. We will definitely stay here again….fabulous spot.

Stayed in April 2024

Since it's a historic hotel, some facilities feel a bit dated (e.g. single glaze windows, bathtubs) but that in some ways add to the charm.

It's a unique landmark hotel in an an unbeatable location with stunning ocean views! Staying here is an unparalleled experience. Some of the rooms are epic in size, and there are lovely common spaces to lounge, read or socialise.

Stayed in April 2024

Poor service from restaurant and Firebeach staff was very disappointing. Drinks forgotten, reservation ’missing’, service slow, basic requests misunderstood. Training is needed here - you should not rely on your reputation alone.

An iconic hotel that delivers on every level of luxury and traditional opulence … until it comes to restaurant and Firebeach staff … Pool area needs an overhaul, decking area dangerous. Pool toilets some of the worst in the Capital.

Stayed in April 2024

Was kept awake by loud music on neighboring green which was meant to continue until 2:000 in the morning but hotel reacted to cut it short

Impressive historic hotel Beautiful quadrangle space behind hotel facing sea Outstanding Bar and bar terrace Staff were very helpful Food and drinks good Exceptional position

Stayed in March 2024

Need much more cleaning

Location and the breakfast

Stayed in March 2024

We had booked a room that had a balcony sign on your site but we had to upgrade for a balcony!!

Stayed in March 2024

all was fine

Not my first stay at the hotel Stay was good as always I recived a room upgrade which was very nice Breakfast ,service and house keeping very good Nice relaxing pool area

Stayed in March 2024

There aas music playing very loud late at night until at least midnight, which seemed to be coming from the hotel bar but also another restaurant nearby. the hotel bar The hotel was a little run down in places, the area around the pool had some holes in the pavement which was a bit dangerous.

The hotel is beautiful with lots of different areas and restaurants to explore. The staff are friendly and welcoming. I checked in after midnight and this was not a problem. My room was huge and very comfortable. The location on the galle face is great and the views of the ocean are amazing. I spent most of the days I was there in the hotel relaxing by the pool.

Stayed in March 2024

The smallest double bed in Sri Lanka! Some updates due for the room & bathroom but very clean. The bar by the pool serves food - beware, the service charge is not included in the menu prices (as was the case in all of the other places we have stayed) . (Shame the neon words on the mural beside the pool were not all lit as designed- looked tacky & uncared for). My fish had been cooked twice ( it was verging on burnt and very hard crumb ), whilst my husband’s was fine. Maybe just trying to get away with it . They did cook me a fresh piece, which was very nice, but it meant we ate at different times. No apology though or any gesture of recompense. The hotel has a huge throughput of guests so I guess they don’t need to.

Beautiful old hotel with a long history - the little museum (including Prince Philip’s first car) is very interesting. Our room was a little tired but with old- world charm. The breakfast and welcome from the staff was exceptional. The salt water pool was super - long and relatively deep from end to end. Great for adults. Superb place to watch the sunset.

Stayed in March 2024

There was nothing I didn't like. The staff was great. They were awesome.

The hotel over all was good. Best 2 days.

Stayed in March 2024

Room 3002 had a problem with the shower which couldn’t be fixed. And the window frame was loose. But I do love this hotel

Stayed in March 2024

Best location. Helpful staff.

Stayed in February 2024

Nothing but praise.

On our first visit to Sri Lanka, we wanted a Colombo base for two nights to get over long flights, tune-in to the country and gain context for the rest of our visit. A friend reminisced misty-eyed about ‘chili-dusted cashews and freezing cold beer in the Travellers’ Bar at sunset while the national flag is lowered to the skirl of the bagpipes’ – we booked Galle Face Hotel (GFH) immediately! GFH driver Angelo met us at Colombo airport and whisked us to the hotel and our excellent 2nd floor sea-facing room with double balcony. The room was superb – cool, spacious, quiet, with wonderful views across the hotel grounds and sea. The hotel has every facility and we particularly enjoyed the large, filtered-seawater swimming pool. The public rooms are airy and comfortable. The breakfast buffet to suit all tastes is varied and substantial and we had superb dinners at the main buffet and at the hotel’s funky King of the Mambo fusion restaurant. GFH’s site could not be better for exploring Colombo on foot. We tuk-tuk’d to the Gangaramaya religious centre then walked up to the cool Fort area via the bustling Pettah district and the HSBC ATM on Dr Colvin da Silva Road. All fascinating with a good sense of safety. Finally, GFH introduced us to friendly staff and levels of service that would set the standard for other hotels to live up to on our tour. We were really well looked after by all but would especially like to mention front desk officer Malit who went out of his way twice with long phone calls to allay some confusion which had arisen with our next hotel. We are very grateful to all for your warm welcome to Sri Lanka. In sum, GFH is deservedly the grande dame of the Colombo seafront but, instead of resting on her laurels, continues to offer the highest levels of contemporary comfort and entertainment. We recommend GFH very strongly indeed.

Stayed in February 2024

All looking slightly tired. Wedding celebrations going on till 11.45pm beneath our room on a Thursday night.

Great position. Glorious for breakfast. Excellent staff but all looking slightly tired.

Stayed in March 2024

Nothing comes to mind!

Great history,location,space

Stayed in February 2024

The light dashboard didn’t work well

The staff and the atmosphere

Stayed in February 2024

I wrote to the hotel via Booking.com on 27/05/2023, 29/05/2023 and 9/08/2023 enquiring whether we can have adjoining rooms as I had booked two rooms for our family. I only received a reply on 9/02/2024 (day before our check-in) apologising for the delay in replying. Taking eight months to respond is not acceptable.

The breakfast was excellent with Sri Lankan and western varieties. The rooms were spacious and clean. The location was excellent with few steps to the beach. The staff was very friendly and helpful, especially the lady Rathnamali from housekeeping was very helpful.

Stayed in February 2024

The music - intrusive cheesy music for breakfast and around the pool. The first night, the Western style disco music at the poolbar was very loud, so that we needed ear plugs to fall asleep. A pity because the sound of the waves of the ocean next to the hotel is so beautiful.

Hotel with a lot of charme in fantastic location. The large saltwater pool was great for swimming.

Stayed in February 2024

The wait staff on the veranda was less than attentive, forgetful and appeared to be unhappy in their work.

The room overlooked the center court with a magnificent ocean view. The pool was clean and the attendant was attentive. 50 years since my last visit, when I lived for a month in the Old colonial Gallface. I thought the still visible old charm of dark woods and modern convenient updates mixed well. Loved the new open salt pool, as the old cement salt pool was small and dark with its coverings.

Stayed in February 2024

The staff were very welcoming from the beginning and always happy to assist us. The Hotel was very clean and luxurious. Our room was very comfortable and spacious. The food was awesome for dinner and breakfast. We would be very happy to come back again.

Stayed in February 2024