Reviews of The Bungalow This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
N0,65/13,Lady Horton Road Bonavista Nuwara Eliya, 22200 Nuwara Eliya, Sri Lanka

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Reviewed: September 10, 2025 · Stayed in September 2025
Verified reviewReviewed: September 7, 2025 · Stayed in September 2025
Verified reviewReviewed: August 30, 2025 · Stayed in August 2025
Verified reviewView from the room
Nothing
Reviewed: August 28, 2025 · Stayed in August 2025
Verified reviewFantastic views over Lake Gregory. Friendly staff
Reviewed: August 14, 2025 · Stayed in July 2025
Verified reviewThe house itself is beautiful, rooms spacious and clean
Nuwara Eliya can be very wet and cold. The Bungalow is not heated, so bring a sweater otherwise you can freeze. There was some Indian festival which was very noisy keeping us out of our sleep and as it was misty/rainy we couldn't enjoy the otherwise probably beautiful view from the uge glass windows
Reviewed: August 3, 2025 · Stayed in July 2025
Verified reviewReviewed: July 19, 2025 · Stayed in July 2025
Verified reviewThe hosts were amazing. Lake view Breakfast was great The friendly puppies
Nothing
Reviewed: July 13, 2025 · Stayed in July 2025
Verified reviewThe place and the room are faboulous, the big window with the storm outside is to remember. breakfast and the people working there just amazing, thank you
Reviewed: July 13, 2025 · Stayed in June 2025
Verified reviewReviewed: July 10, 2025 · Stayed in July 2025
Verified reviewEverything
Nothing
Reviewed: June 30, 2025 · Stayed in June 2025
Verified reviewThe view of the lake. Its a home with 3 rooms thats really clean with lovely view
The trouble to reach the location and the way to get to the bungalow is from a small back door. Unable to go anywhere after check in Breakfast was not to the mark. No option to get dinner but pizza hut worked It extremely bright at 5 am
Reviewed: June 30, 2025 · Stayed in June 2025
Verified reviewStaff available very nice wiew the room very comfortable
Nothing
Reviewed: June 21, 2025 · Stayed in June 2025
Verified reviewBeautifully designed. Lovely balcony with lake view. Friendly staff. Nice big garden with puppies frollicking around. Tasty breakfast.
Further out of town than we thought, along difficult roads. Some stains on sheets.
Reviewed: June 20, 2025 · Stayed in June 2025
Verified reviewReviewed: June 8, 2025 · Stayed in June 2025
Verified reviewGreat view, very beautiful house and great location. Super friendly staff
The pillows and mattress could be a bit better
Reviewed: June 2, 2025 · Stayed in May 2025
Verified reviewBeautiful view of the lake. Super friendly host. Very unique location.
Reviewed: May 17, 2025 · Stayed in April 2025
Verified reviewBreathtaking view, delicious breakfast and caring hospitality by Saman who ensured that everything was well prepared on the early morning for catching the Train to Ela as well as the days staying in Nuwara!
Slight smell in the bathroom, which isn’t a surprise given the high humidity in Nuwara, however, the Owner could try to mitigate the smell with preventative measures.
Reviewed: May 4, 2025 · Stayed in April 2025
Verified reviewWe travelled as a family with two teenagers. This place is very special with great view to the lake. We got a perfect boxed breakfast for our trip to Horton's Planis.
Communication in English was a bit difficult at the accommodation
Reviewed: May 4, 2025 · Stayed in April 2025
Verified reviewThe best breakfast we had in our trip. Greg views from the room. Staff always available to help. The house is amazing but it needs maintenance and by paying min 70 usd per day they can invest a little more.
Internet was not working. Furniture are very used and in general the room needs maintenance. Hot water only for 1 person, the other needs to wait 15 min to take a shower. Bed sheets and towels really used and needs replacement.
Reviewed: May 4, 2025 · Stayed in April 2025
Verified reviewAmazing staff and views of the lake, comfortable rooms with view. The staff went out of their way to help out with any request that we had, strongly advised. It is a 10 min walk from the town but for us it was a plus, this is the Nuwara Eliya way.
Reviewed: April 27, 2025 · Stayed in April 2025
Verified reviewThe staff on site were both wonderfully kind and helpful. The view is great
The area is incredibly noisy. Our room had a spare bed that was very dirty - we didn’t use that bed but it made us question the cleanliness of the bed we did sleep in.
Reviewed: April 24, 2025 · Stayed in April 2025
Verified reviewA quiet location with excellent views of Lake Gregory and the mountains (a queen room with balcony does not have the good views). Saman upgraded us to the good room with views and was extremely helpful and friendly. Super comfortable bed and pillows. Hot shower. Good breakfast. An easy walk to town or short tuk tuk ride.
Reviewed: April 22, 2025 · Stayed in April 2025
Verified reviewBeautiful rooms - very comfortable and clean. The breakfast was also delicious! Very friendly staff, and very kind for you to upgrade us as a better room was available. Thank you!
Reviewed: April 20, 2025 · Stayed in April 2025
Verified reviewLooks amaizing, view from the terace is beautiful and brekfast was great.