Reviews of The Motel One - Colombo Border
56 Sri Wickrama Mawatha, 11300 Wattala, Sri Lanka

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Reviewed: July 11, 2025 · Stayed in July 2025
Verified reviewWe loved the space of this apartment, never felt cramped with lots of space options. Bathrooms, living areas and bedrooms were spacious and clean. There’s a little shop opposite the premises where you can buy things conveniently. Sam was a wonderful host who also helped us at last minute to get to our next destination as there were no PickMes nearby due to the public holiday.
Though it had a kitchen, cooking utensils were limited so were had to improvise.
Reviewed: May 9, 2025 · Stayed in March 2025
Verified reviewNothing, avoid.
The employee who met us was abusive, rude and insulted one of our group, she felt so humiliated and upset that we left one day early. Location is really BAD for airport and Colombo city. The owner was initially apologetic about staff abuse and understood why we’d leave a day early. We agreed on a fee, then the next day he requested more money. It was only when I lodged a complaint to Bookings.com that he stopped trying to get more money. The only negative experience we had in this beautiful country.
Appreciate your views on the Motel One. We apologise if anything happened unintentionally... However, we categorically reject your views on The Motel One, where your views are biased and unacceptable as there is no such serious incident that took place. We refunded the money as a goodwill gesture as you need to leave early, and please note that your comments are made after the visit of 2 months.
Appreciate your views on the Motel One. We apologise if anything happened unintentionally... However, we categorically reject your views on The Motel One, where your views are biased and unacceptable as there is no such serious incident tha… Show more
Reviewed: March 31, 2025 · Stayed in March 2025
Verified reviewReviewed: February 9, 2025 · Stayed in February 2025
Verified reviewReviewed: January 30, 2025 · Stayed in January 2025
Verified reviewThe hotel was very clean, and the owner was extremely kind and welcoming. I had a comfortable and pleasant stay. Highly recommended!
Reviewed: January 2, 2025 · Stayed in December 2024
Verified reviewNice large appartement with everything you need and a very friendly host.
Airconditioning in the living room wasn’t working.
Reviewed: December 28, 2024 · Stayed in December 2024
Verified reviewReviewed: October 20, 2024 · Stayed in September 2024
Verified reviewReviewed: September 18, 2024 · Stayed in September 2024
Verified reviewThe apartment was very clean & comfortable. There were modern essential amenities.
Some appliances are in need of servicing.
Reviewed: September 15, 2024 · Stayed in September 2024
Verified reviewReviewed: August 4, 2024 · Stayed in August 2024
Verified reviewThis place is very calm place and very clean.bathrooms,rooms are very clean.this management is very helpful and kind… highly recommended place 🫡🫡🫡❤️
Reviewed: July 31, 2024 · Stayed in July 2024
Verified reviewReviewed: July 19, 2024 · Stayed in July 2024
Verified reviewThe stay is just a like a perfect luxurious home with the all the best services provided it feels like u are in 4 star property .... The host is very kind and supportive and gives wonderful hospitality.... Best property for friends and family.
Reviewed: June 29, 2024 · Stayed in May 2024
Verified reviewClean and modern.Host is really helpful and prompt response .
Thank you Madam
Reviewed: May 27, 2024 · Stayed in May 2024
Verified reviewThe house is beautiful, rooms are very clean, rooms and toilets are very very beautiful, and the owner is Very friendly and very helpful. He offered a car for our trips and gave me a pretty good price. Very quiet area, All the facilities are there. Thank you sir (House owner). There is a shop on the doorstep.
I like that all