The order between the Booking platform and the Hotel got messed up and we ended up getting 2 different rooms. Luckily no added costs were charged (I paid only for one room). Location is not optimal. Parking is super expensive.

Welcoming staff, silent rooms, great breakfast buffet.

Stayed in August 2024

Staffs were so polite and kind

Stayed in July 2024

Nothing

The staff were helpful and friendly. The room was clean and comfortable. We were upgraded to a bigger room.

Stayed in July 2024

Older building and elevators always busy. Had to wait up to 10 mins to exit our floor. The restaurant and quality for money there (buffet) under par.

Renovated rooms. Decent pool for a city hotel and location is good.

Stayed in August 2024

room AC was not working had a terrible night.

Stayed in August 2024

The hotel and amenities are a bit outdated, the rooms, furniture, and bedding are from early 2000s Balconies are forbidden to use, it is understandable but this can't be a reason to keep the balcony dirty when you open your room's window dust and dirt in the balcony fly in with the wind

The location is quite nice it seems out of the city but 10 minutes with public transportation The room was big and specious The staff is cordial Worth what you pay

Stayed in August 2024

The hotel is little old, eg carpets had some smell. Breakfast quality was average.

Beds were comfy, Room size was reasonably big for 3 of us, parking was provided and hotel had swimming pool which my daughter enjoyed. Free regular bus service to city center from close to the hotel

Stayed in August 2024

I got there just before 12 and they told me it was early to check in, then I left my luggage at their store room, then when I arrived in the evening they told me they are overbooked and I don’t have a room. They wanted to refund me so I find another place! I refused and insisted to see the manager and after 30 minutes of waiting I was then allocated a room. That was very strange and concerning esp being on a strange country late in the eve I g to be told that I am also concerned as I have double charges on my card from Booking.com for the same hotel. Where do I query it ?

Stayed in July 2024

The restaurant was something we didn't really like though. It was very expensive and the food was not worth the money, but with little kids after a long day of travelling you simply have to deal with it... The breakfast was however great! The swimming pool was nice, although for kids it was a bit of a disappointment, cause there was practically nothing allowed (no diving, no jumping, no glide, etc.). But that's understandable. For a stop-over during travelling from NL to Switzerland it's not really a perfect option.

It was an easy ride to the (massive!) hotel. The check-in went smooth. The room was alright, except from rather dramatic leakage in the ceiling of the bathroom. They gave us a new room, an upgrade too, without too much hassle, so it was all well in the end! It's convenient that there is everything you need in the hotel: restaurant, free parking, good views, woods in the direct neighbourhood, swimming pool, etc. We loved the view from our room (12th floor, front side) to the woods, the hills and saw a lot of airplanes closeby. Airco was fine, bed was super, silent (no noise at all from outside of from the corridors).

Stayed in August 2024

Location is quite out from the city, pblic transport is accessible but limited. Bus every 30 min and takes 20-25 min to reach city center. This is a very bog hotel and sometimes get too crowded, e.g.- sometimes you have to stand 5-10 min to get in to lift, after pressing button. Same for breakfast, just to get coffee you may have to line up infront of coffee machine. Swimming pool is indoor but not well maintained. Showers and other area could be better cleaned and maintained. Overall I would say, does not meet up the quality of what they charge.

Brekfast buffet was nice. Parking was free for booking customers. Room was quite big then expected for a twin room. could easily fit additional cot for kid.

Stayed in August 2024

Too far out of town

Friendly and upgraded to larger room

Stayed in August 2024

TV would allow to watch other channels, only available channels in French; German very few in English a smart TV would help

The staff friendlyness

Stayed in August 2024

Notices saying that an out of order lift would be ‘fixed today’. It wasn’t fixed in the 3 days we were there and we had to wait 10 mins for the lift at times!

Conveniently located, good bus service in to the centre and free parking

Stayed in August 2024

The quality of the buffet, breakfast and evening was okay, but choice was limited.

Stayed in July 2024

We needed an extra bed for a 12 year old and the quality of the extra bed was far from what should be expected from this type of hotel.

Restaurant and breakfast of high quality, we also liked the general appearance of the rooms.

Stayed in July 2024

Not enough beds

Stayed in July 2024

It does not matter how many days guests stay in Hotel . Logistics personnel must clean the room every day and change towels ,

Hotel is in a beautiful place . Nice personal, so friendly. It is a comfortable place .

Stayed in August 2024

One lift was not working and it was quite a mess with getting into it. The swimming pool is missing a fresh air and is too noisy as nobody was respecting the rules

Big room, friendly staff, good breakfast

Stayed in August 2024

Power failure at start, resolved after few calls and next day.

Room confort

Stayed in August 2024

Outside looks very depressing and dated

Lovely little break in our travelling and much appreciated, great treetop views

Stayed in July 2024

Only 2 elevators working, which meant a lot of queuing and waiting to get to 18th floor.

Looking at the rating at Booking.com we were a bit suspicious, but it was a great experience and much better than expected. Nice welcome, nice rooms and very nice breakfast.

Stayed in August 2024

Nothing else real

Clean and big room

Stayed in August 2024

The bed wasn't very comfortable but that could be just due to my own personal preference.

Everything was pretty nice :) The breakfast was amazing and many choices which is nice .

Stayed in July 2024

The location of the property is in between lush green mountain.

Stayed in August 2024

Unfortunately majority of the staff are french speakers and they have very poor English.

Good experience!

Stayed in July 2024