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Reviews of Mondorf Parc Hotel 4 stars

Avenue des Bains / BP 52, 5601 Mondorf-les-Bains, Luxembourg

#1 of 9 hotels in Mondorf-les-Bains

Guests' Choice

Review score

Based on 694 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9

  • Location

    8.9

  • Facilities

    9

  • Staff

    8.9

  • Value for money

    7.9

  • Free WiFi

    7.9

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Showing 1 - 55

  • Reviewed: 7 June 2018

    • Business trip
    • Solo traveller
    • Special Offer - Double Room with Wellness & Fitness Access
    • Stayed 2 nights

    The automatic air conditioning in HORRIBLE! Impossible to switch off, was keeping me awake at night. And the wifi isn't much better, forget about streaming, or even playing a Youtube video.

    The spa section is really nice - the only reason to visit, in fact.

    Stayed in June 2018

  • Reviewed: 18 May 2018

    • Business trip
    • Solo traveller
    • Special Offer - Double Room with Wellness & Fitness Access
    • Stayed 3 nights

    I cant remember

    I liked location - amazing beauty, SPA which helped to relax after working day, cafe on the territory , which worked in late hours. And for sure - very clean, so soft ad large towels (refreshed daily). The breakfast - I loved it. Thank you for such place!

    Stayed in May 2018

  • Reviewed: 26 March 2018

    • Leisure trip
    • Couple
    • Special Offer - Double Room with Wellness & Fitness Access
    • Stayed 2 nights

    We found the food choice, especially for dinner, a little limited but this is a minor point since stepping out with the car and visiting Luxembourg City at night is also highly recommended. If I must find a point of improvement (other than a negative aspect) I'd say that although breakfast was very good and varied, I still found a lack of healthy choices especially with respect to the cured meet (e.g. no turkey/chicken or "bresaola" style meet). In general a little more attention to healthier food (and quicker refills in general) would be an bonus. While parking in front of the Hotel is practically non existing, the not far parking lot of the Thermal facilities is quite sufficient, yet slightly far if you have heavy luggage. One last thing, no coffee/tea facilities in the room, this can easily be improved.

    I think the Hotel and the services are an excellent "accessory" to the amazing thermal baths facilities. Standard rooms are not very spacious but the beds are utterly comfortable yet I'd like to have a better choice in pillows (the ones provided were too soft). Cleanliness, overall comfort, staff friendliness and guest reception of a really high standard. This is a place where people want to go to rest and relax, which is what my wife and I did and had some of the best relaxing time we had in years! Breakfast was very good and vary varied!

    Stayed in March 2018

  • Reviewed: 8 March 2018

    • Leisure trip
    • Couple
    • Special Offer - Superior Double Room with Wellness & Fitness Access
    • Stayed 3 nights

    No tea and coffee in standard rooms. Need a car to get into the city or the vineyards.

    Upgraded our room to a suite as the 'standard' room had very basic facilities. Suite was great! Very relaxing stay.

    Stayed in February 2018

  • Reviewed: 19 January 2018

    • Leisure trip
    • Couple
    • Special Offer - Double Room with Wellness & Fitness Access
    • Stayed 1 night
    • Submitted via mobile

    The tv didn’t work in our room. I called the reception and she told me that the tv system of the whole second floor didn’t work and we could change the room. We stayed only one night and with all the activities we’ve done in the thermal bath, we were a bit tired and it wasn’t worth changing the room. BUT it’s really inappropriate that you pay 230 euros and you cannot use the tv. They should have known that there was a problem, and most rooms were empty, so they could give us a room without problem. The restaurant Jangeli wasn’t worth neither. The food were just okay, staff very mechanical, without any feeling. Next time I just go for the facility, not for the hotel. Even if you come from far and you want to stay in Mondorf-les-Bains, get a room in another hotel.

    The thermal bath was great with all the facility in it.

    Stayed in December 2017

  • Reviewed: 19 November 2017

    • Business trip
    • Solo traveller
    • Special Offer - Double Room with Wellness & Fitness Access
    • Stayed 1 night

    The room was too cold (in winter), maybe the air-conditioning didn't function well, because I tried to increase the temperature but it still remained low. There was no kettle in the room. The wifi had no password protection, ie. not safe.

    The bed was very comfortable, good choice of food at breakfast.

    Stayed in November 2017

  • Reviewed: 7 November 2017

    • Leisure trip
    • Couple
    • Special Offer - Double Room with Wellness & Fitness Access
    • Stayed 2 nights
    • Submitted via mobile

    Everything was good.. may be.. if the breakfast lasted until 11.30 it would have been even better))

    Great spa and thermal facilities, warm thermal pool (36°), great park nearby, good ecology, nice and green environment, two good quality restaurants, possibility of half board, room recently renovated and cozy with everything you need, bed comfortable and not very soft, bathrobe and towels for spa are offered for free, two free coctails for birthday, nice balcony

    Stayed in November 2017

  • Reviewed: 4 October 2017

    • Business trip
    • Solo traveller
    • Special Offer - Suite with Wellness & Fitness Access
    • Stayed 3 nights

    The bathroom toilet and the sink/shower were in two different rooms. Kind of an inconvenience, but overall the rooms were very nice.

    The facility is very nice. The staff were pleasant and very helpful.

    Stayed in September 2017

  • Reviewed: 1 September 2017

    • Leisure trip
    • Couple
    • Special Offer - Suite with Wellness & Fitness Access
    • Stayed 3 nights

    There appears to be a problem with the air conditioning system. It makes a buzzing noise every 8 to 10 minutes. In our first suite (107) it was soloud we had to request a different room. In the second room the noise was not as loud (it did not disturb our sleep) and not as often. The management was very quick to respond to our complaint. Congradulations on that, it was 2:30 in the morning.

    Stayed in August 2017

  • Reviewed: 12 August 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights

    Can't really think of any shortcoming

    Great hotel. The main attraction are the thermal pools and they were really worth it. New and modern hotel, nice rooms (the bed takes up most of it but it was a huge bed), extremely friendly staff and very service oriented

    Stayed in August 2017

  • Reviewed: 6 August 2017

    • Leisure trip
    • Couple
    • Special Offer - Double Room with Wellness & Fitness Access
    • Stayed 3 nights

    Poor breakfast with a horrible orange juice. Its like you are drinking a bit of juice with sugar. few employees with poor English skills, the wellness facilities were somehow with issues: Indoor swimming pool and Jacuzzi quite cold, sauna next to the external Jacuzzi very hot that glass walls in the intermediate room and door handle were burning, the door of the 75 degree sauna was not closing properly, short dinner time (only between 19:00-20:30)

    Dinner was really good, availability of towels and bath hobby, rooms very clean, amenities, a variety of different saunas and baths and relaxing area.

    Stayed in August 2017

  • Reviewed: 9 July 2017

    • Leisure trip
    • Solo traveller
    • Special Offer - Double Room with Wellness & Fitness Access
    • Stayed 2 nights

    Nothing. Even the weather was OK.

    Gluten free food at breakfast. Very unusual and very nice. The access to the spa is worth every penny! Spa is Awesome! Staff lovely and helpful. Lift worked. Excellent room door opening and spa entry system. Fresh fruit everywhere for guests to eat. Rooms clean, spacious, and well done.

    Stayed in July 2017

  • Reviewed: 9 June 2017

    • Leisure trip
    • Couple
    • Special Offer - Superior Double Room with Wellness & Fitness Access
    • Stayed 3 nights

    the water for the tea was only lukewarm and never hot, as well for breakfast as well for dinner time in the restaurant gastronomique and the staff did not understand the problem

    Stayed in June 2017

  • Reviewed: 11 May 2017

    • Business trip
    • Solo traveller
    • Special Offer - Double Room with Wellness & Fitness Access
    • Stayed 1 night

    I just could say, it's pitty that I couldn't stay a couple of extra days and enjoyed the spa and all the service that was available! Even if you are on the businesstrip bring your swinwear with you!

    Stayed in May 2017

  • Reviewed: 19 February 2017

    • Leisure trip
    • Couple
    • Special Offer - Double Room with Wellness & Fitness Access
    • Stayed 1 night

    Kettle in the room is missing A bit narrow hall way in the room ( when you are with your partner there ) Line for the breakfast, although was maximum 5 minutes

    Breakfast was very good, included in the price Free access to the SPA complex even after check out Very friendly and supportive personnel on the reception . Clean everywhere Fresh and functional bathroom

    Stayed in February 2017

  • Reviewed: 21 November 2016

    • Leisure trip
    • Family with young children
    • Special Offer - Double Room with Wellness & Fitness Access
    • Stayed 1 night

    Check was due to start at 15.00, room was not ready and staff not helpful. Rooms very small for four star hotel and no tea/coffee making facilities Water for making tea at breakfast was lukewarm and staff indicated that this was how it was !

    The access to the spa is good, parking is easy

    Stayed in November 2016

  • Reviewed: 4 October 2016

    • Business trip
    • Couple
    • Special Offer - Suite with Wellness & Fitness Access
    • Stayed 3 nights
    • Submitted via mobile

    Not sure we would return. so many things went unexplained and if only staff explained then it would be a better stay... The more expensive room we had the worst balcony and view. A friends single room was much nicer balcony and view. Lots of extra extra extra costs.. I asked for a late departure and the reply was "yes and there is no charge" however there was a charge on my bill. just not tip top and left a bad feeling.

    The spa and pool and saunas

    Stayed in October 2016

  • Reviewed: 21 August 2016

    • Leisure trip
    • Couple
    • Special Offer - Superior Double Room with Wellness & Fitness Access
    • Stayed 1 night
    • Submitted via mobile

    Check in is late at 3pm and surcharge to use facility prior to check in adds up

    Relaxing environment with few children about Manicured grounds to walk about Water pools clean and perfect temperatures

    Stayed in August 2016

  • Reviewed: 16 August 2016

    • Leisure trip
    • Group
    • Special Offer - Double Room with Wellness & Fitness Access
    • Stayed 1 night

    Unfortunately the pillows weren't that comfortable and the water pressure in the shower wasn't strong enough. With the wonderful weather on the weekend the spa was overcrowded, but during the week it was twice less people, which felt much better.

    Very nice room and the bathroom, comfortable balcony with a good view on the park. Very clean. Very nice breakfast and wonderful spa complex.

    Stayed in August 2016

  • Reviewed: 14 August 2016

    • Leisure trip
    • Couple
    • Special Offer - Double Room with Wellness & Fitness Access
    • Stayed 2 nights
    • Submitted via mobile

    Room balcony needs a clean and update, no outdoor jacuzzi, dayguest allowed in pool/welness, dining really expensive, seeing naked people walking outside in the pool area.

    Nice breakfast, clean room, welness/pool (better in the evening, more peacefull, more couples)

    Stayed in August 2016

  • Reviewed: 19 July 2016

    • Leisure trip
    • Couple
    • Special Offer - Suite with Wellness & Fitness Access
    • Stayed 1 night

    The staff was extremely slow and inefficient. The hotel grants access to the Mondorf thermal baths, but there is no private area and there is therefore no way for you to escape the crowd.

    The suite was amazing. I believe all (if not, most) rooms have a balcony with a garden.

    Stayed in July 2016

  • Reviewed: 31 May 2018

    • Leisure trip
    • Couple
    • Special Offer - Suite with Wellness & Fitness Access
    • Stayed 2 nights

    The spa facilities are amazing and the hotel staff are exceptionally welcoming and helpful.

    Stayed in May 2018

  • Reviewed: 29 May 2018

    • Leisure trip
    • Solo traveller
    • Special Offer - Double Room with Wellness & Fitness Access
    • Stayed 1 night
    • Submitted via mobile

    Beautiful location, lovely park with a stunning rose garden. Super comfortable bed. Very convenient to access the thermal complex from the hotel.

    Stayed in May 2018

  • Reviewed: 5 March 2018

    • Business trip
    • Solo traveller
    • Special Offer - Double Room with Wellness & Fitness Access
    • Stayed 5 nights

    Nothig!!!

    Stayed in March 2018

  • Reviewed: 11 February 2018

    • Business trip
    • Group
    • Special Offer - Double Room with Wellness & Fitness Access
    • Stayed 3 nights

    I missed some Czech TV channel in the room (for example CT24).

    Stayed in February 2018

  • Reviewed: 24 January 2018

    • Leisure trip
    • Solo traveller
    • Special Offer - Superior Double Room with Wellness & Fitness Access
    • Stayed 1 night
    • Submitted via mobile

    The rest

    Staff

    Stayed in January 2018

  • Reviewed: 4 December 2017

    • Business trip
    • Solo traveller
    • Special Offer - Double Room with Wellness & Fitness Access
    • Stayed 5 nights

    Nothing.

    Everything. The staff is wonderful. The breakfast is incredible.

    Stayed in December 2017

  • Reviewed: 29 November 2017

    • Leisure trip
    • Solo traveller
    • Special Offer - Double Room with Wellness & Fitness Access
    • Stayed 1 night
    • Submitted via mobile

    Expensive rooms, prices for double rooms charged to single persons. Dinner served in room not foreseen.

    Room facilities good.

    Stayed in November 2017

  • Reviewed: 20 November 2017

    • Leisure trip
    • Solo traveller
    • Special Offer - Superior Double Room with Wellness & Fitness Access
    • Stayed 1 night

    thermostat was impossible to manage/figure out Staff was too busy to help out

    facility

    Stayed in November 2017

  • Reviewed: 17 November 2017

    • Business trip
    • Solo traveller
    • Special Offer - Suite with Wellness & Fitness Access
    • Stayed 2 nights
    • Submitted via mobile

    Limited access to Gym as it opens at 9 am. Nice restaurant closed 2 days. Far from airport (100 Euros+). Staff at the health center very rude.

    Stayed in November 2017

  • Reviewed: 17 October 2017

    • Leisure trip
    • Couple
    • Special Offer - Suite with Wellness & Fitness Access
    • Stayed 5 nights

    Fantastic ensemble located in a beautiful parc. very comfortable hotel. Outstanding Thermal centre. Very friendly staff- Perfect !!

    Stayed in October 2017

  • Reviewed: 11 October 2017

    • Leisure trip
    • Couple
    • Special Offer - Double Room with Wellness & Fitness Access
    • Stayed 2 nights
    • Submitted via mobile

    Cleane everywhere

    Stayed in September 2017

  • Reviewed: 29 September 2017

    • Leisure trip
    • Solo traveller
    • Special Offer - Superior Double Room with Wellness & Fitness Access
    • Stayed 1 night
    • Submitted via mobile

    Outstanding facilities and Welness center

    Stayed in September 2017

  • Reviewed: 23 July 2017

    • Leisure trip
    • Couple
    • Special Offer - Superior Double Room with Wellness & Fitness Access
    • Stayed 1 night
    • Submitted via mobile

    Information on Domaine Thermale could be more available

    Atmosphere was excellent, no music in the restaurant!

    Stayed in July 2017

  • Reviewed: 9 July 2017

    • Business trip
    • Solo traveller
    • Special Offer - Superior Double Room with Wellness & Fitness Access
    • Stayed 1 night
    • Submitted via mobile

    This facility is HUGE! Wish I could have experienced the thermals - close to some good restaurants. Parking is simple.

    Stayed in July 2017

  • Reviewed: 5 June 2017

    • Business trip
    • Group
    • Special Offer - Double Room with Wellness & Fitness Access
    • Stayed 3 nights

    Excellent breakfast, comfortable room and friendly staff. For perfection would be better, at least one TV channel in the Czech language (eg. CT24).

    Stayed in June 2017

  • Reviewed: 27 March 2017

    • Leisure trip
    • Couple
    • Special Offer - Double Room with Wellness & Fitness Access
    • Stayed 1 night
    • Submitted via mobile

    Airconditioning

    Thermen

    Stayed in March 2017

  • Reviewed: 17 March 2017

    • Business trip
    • Solo traveller
    • Special Offer - Suite with Wellness & Fitness Access
    • Stayed 1 night
    • Submitted via mobile

    No possibility to turn off noice of airco. Both televisions broken ( as well from mu colleague in the room next to me)

    Splendid room

    Stayed in March 2017

  • Reviewed: 10 December 2016

    • Leisure trip
    • Solo traveller
    • Special Offer - Double Room with Wellness & Fitness Access
    • Stayed 1 night
    • Submitted via mobile

    There were no signs to the different pools and shop

    Clean room and fsacilities

    Stayed in December 2016

  • Reviewed: 5 November 2016

    • Business trip
    • Solo traveller
    • Special Offer - Suite with Wellness & Fitness Access
    • Stayed 2 nights

    tried long text did not go

    Stayed in November 2016

  • Reviewed: 13 October 2016

    • Business trip
    • Solo traveller
    • Special Offer - Superior Double Room with Wellness & Fitness Access
    • Stayed 3 nights

    WiFi in some rooms is poor and being close to the border means 4G connectivity is also limited.

    Very nice hotel with comfortable rooms.

    Stayed in October 2016

  • Reviewed: 6 October 2016

    • Leisure trip
    • Couple
    • Special Offer - Superior Double Room with Wellness & Fitness Access
    • Stayed 4 nights
    • Submitted via mobile

    Everything

    Stayed in September 2016

  • Reviewed: 1 August 2016

    • Business trip
    • Solo traveller
    • Special Offer - Double Room with Wellness & Fitness Access
    • Stayed 1 night

    check in at 11 a.m. but no possibility to go in the welness area until 2 p.m.

    amazing place, nice hotel with a lot of services

    Stayed in July 2016

  • Reviewed: 26 July 2016

    • Leisure trip
    • Couple
    • Special Offer - Suite with Wellness & Fitness Access
    • Stayed 2 nights
    • Submitted via mobile

    Great place

    Stayed in July 2016

  • Reviewed: 17 July 2016

    • Leisure trip
    • Couple
    • Special Offer - Double Room with Wellness & Fitness Access
    • Stayed 1 night
    • Submitted via mobile

    A bit costly...

    The food, staff and the Spa

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 11 April 2016

    • Leisure trip
    • Solo traveller

    Restaurant is not open every evening.

    Perfect stop when traveling from Holland to Southern Europe.My first time after the rooms were renovated. Excellent improvements. Finally a bar/lounge was added. Wellness facilities were improved as well. Clean as always.

  • Reviewed: 21 March 2016

    • Leisure trip
    • Couple

    Room was not very big

    Nice renovated hotel. Great breakfast Located IN the thermal domein

  • Reviewed: 19 March 2016

    • Leisure trip
    • Couple

    Excellent spa facilities and nice refurbishment of the 4star hotel.excellent breakfast.

  • Reviewed: 28 February 2016

    • Leisure trip
    • Solo traveller

    Noise of automatic doors in corridor

    Location, welness. Perfect place for walking.

  • Reviewed: 7 February 2016

    • Business trip
    • Solo traveller

    Free access to the thermen is excellent, very quiet on a weekday.

  • Reviewed: 29 November 2015

    • Leisure trip
    • Couple

    Spa

  • Reviewed: 10 November 2015

    • Business trip
    • Solo traveller

    hotel charged breakfast eventhough I was booking with the price incl breakfast.

  • Reviewed: 23 October 2015

    • Leisure trip
    • Solo traveller

    Room too warm and TV broken

    The proximity to the spa

  • Reviewed: 5 May 2015

    • Leisure trip
    • Couple

    l'acceuil froid le premier soir, et l'incapacité de l'hotel a nous fournir une bouilloire pour faire un thé

    les thermes...

  • Reviewed: 28 April 2015

    • Leisure trip
    • Couple

    Spa & fitness

    The room which was recently renovated.

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