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Reviews of Sofitel Luxembourg Europe This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5 Rue du Fort Niedergrünewald /Quartier Europeen Nord Kirchberg, Kirchberg, 2015 Luxembourg, Luxembourg

#2 of 65 hotels in Luxembourg

Guests' Choice

Review Score

Based on 272 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    8.9

  • Facilities

    9.2

  • Staff

    9.4

  • Value for money

    8.6

  • Free Wifi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 8, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very beautiful hotel just outside city center. The receptionist Ilaria was very kind and tried her best to find a restaurant nearby. The concierge man Isham was very friendly and polite. He gave us useful tips and what to see in the city center. We were offered a bottle of crement on the office of my partner’s birthday. All in all we had a wonderful stay and would recommend it. Thank you Ilaria and Isham. See you again

    Stayed in September 2025

  • Reviewed: September 4, 2025

    10
    Best stay
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 2 nights

    non

    The ambience and friendliness of the place and staff was very good. our check in was really smooth and professional. Location was convenient, very close to the tram. Very good Italian restaurant with selective menu. Wish we had stayed there longer.

    Stayed in August 2025

  • Reviewed: September 1, 2025

    10
    We had a very comfortable and enjoyable weekend in this Sofitel hotel.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights

    It was a bit difficult to get the room on the right temperature. And everything is expensive.

    The staff helped me with a special accomadation for my wife who has a hip fracture and the room was perfect. The personel very friendly and we enjoyed our stay to the max.

    Stayed in August 2025

  • Reviewed: August 31, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Luxury Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Dogs in the restaurant. People can let the dogs on their rooms. Other people don't need dogs there. It's not so hygienic and people can be allergic for dogs and cats. Today a dog barked in den restaurant and one pooped in the lobby

    Everything in this hotel is superb. I will recommend it to everyone

    Stayed in August 2025

  • Reviewed: August 30, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Beautiful city, clean. Excellent trams and bus system. All free public transport free.

    Stayed in August 2025

  • Reviewed: August 19, 2025

    8.0
    Perfect point to stay near the city
    • Leisure trip
    • Family with young children
    • King Room - High Floor
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to complain about.

    Breakfast is awesome with plenty of options. The room was spacious and greatly sound-proofed. Thanks to Miguel for helpful suggestions!

    Stayed in August 2025

  • Reviewed: August 15, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No issues at all

    Great hotel. Great location and staff. Easy to access the airport via public transport. Always use for my annual visit to friends in Luxembourg.

    Stayed in August 2025

  • Reviewed: August 4, 2025

    10
    Excellent!
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There is nothing to really complain about, but service and luxury comes with a price. My one complaint was the lack of sufficient EV chargers. For a hotel of this stature, it would have been nice if could have charged by car directly by the hotel

    The service was outstanding and the rooms were spacious, clean and luxurious.

    Stayed in August 2025

  • Reviewed: July 13, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - High Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    Very clean. Spacious room (suite). Staff.

    Stayed in July 2025

  • Reviewed: July 7, 2025

    8.0
    Great room
    • Business trip
    • Group
    • Superior King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Rather chaotic in catering a group dinner. I think they were understaffed. The food was ok, but not more than that. Some of the a la carte hot meals (included in EUR 36 price) would run out...

    Great, big, (superior king) bright room, with one of the most comfortable beds I ever slept in a hotel. A nice touch with a relaxing tea by the bed in the evening. Very, very clean. Great cocktail bar.

    Stayed in July 2025

  • Reviewed: July 5, 2025

    8.0
    I come every end of my trip to enjoy a good night and breakfast
    • Leisure trip
    • Family with young children
    • King Room - High Floor
    • Stayed 1 night
    • Submitted from a mobile device

    We mentioned our child and they didn’t add extra bed. His excuse is that it’s too late.

    The beds and breakfast area

    Stayed in July 2025

  • Reviewed: June 24, 2025

    9.0
    Worth the money, Upgrade was a welcome surprise to us
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights

    Mini bar was stocked only on the final day

    Everything especially service

    Stayed in May 2025

  • Reviewed: June 9, 2025

    10
    Treasure next to the European Court of Justice
    • Business trip
    • Couple
    • King Room - High Floor
    • Stayed 3 nights

    No need to improve anything, perfect hotel.

    The design of the hotel is marvelous. The room was clean and spacious, with an excellent view to the European Court of Justice. The bed was extremely comfortable. The staff was super kind and helpful and when a technical problem occurred, the intervened rapidly. The hotel has enough parking spots in the underground and also in the open air parking. I recommend very much the De Feierwon restaurant in the hotel with Luxembourgish dishes and one of the best services by Alex, the waiter.

    Stayed in June 2025

  • Reviewed: May 19, 2025

    10
    Great hotel!
    • Business trip
    • Solo traveler
    • Superior King Room
    • Stayed 7 nights
    • Submitted from a mobile device

    This hotel is excellent, near the tram station, with great restaurants within the complex. The room is large, super comfortable and clean. The staff is great and willing to help you with whatever needed.

    Stayed in March 2025

  • Reviewed: May 14, 2025

    10
    Great stay with nice and luxurious lobby and view
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Difficult to find the parking entrance

    Nice, luxurious, good staffs, great lobby

    Stayed in April 2025

  • Reviewed: April 28, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Absolutely nothing

    The staff were very friendly, the room was spacious and comfortable, breakfast was included and was amazing, was really close to the tram lines 10s across the board

    Stayed in April 2025

  • Reviewed: April 27, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    Poor breakfast

    The location

    Stayed in April 2025

  • Reviewed: April 25, 2025

    8.0
    Very Good
    • Family with young children
    • Superior King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The heating was set too hot at times and apparently could not be reduced. The only solution by the staff was to keep windows open. This did slove the problem but took a while to sort out..

    Great modern hotel. Very good staff

    Stayed in April 2025

  • Reviewed: April 22, 2025

    10
    Exceptional
    • Business trip
    • Travelers with friends
    • Superior Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great service , comfortable and well designed rooms

    Stayed in April 2025

  • Reviewed: April 3, 2025

    8.0
    Very good hotel in the European Area
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I did not like that the tables at the restaurant were cleaned using the hoover for the floors. This is unacceptable and casts doubts on how the entire cleaning process takes place.

    Breakfast was fine and varied. Location is also fine. Staff was very helpful and courteous.

    Stayed in March 2025

  • Reviewed: March 11, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing. This hotel is perfection.

    Everything. C'est incredible. From room, breakfast, to staff. Absolutely fabulous.

    Stayed in March 2025

  • Reviewed: March 5, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 3 nights

    Parking issue....One night I had to search 50 minutes for a parking slot.Both in the outside and inside parking, where most of spots are booked for banks etc.

    Everything was great.

    Stayed in January 2025

  • Reviewed: March 2, 2025

    9.0
    Great as always!
    • Leisure trip
    • Couple
    • Junior Suite with King Bed and Working Space
    • Stayed 2 nights
    • Submitted from a mobile device

    Great as always

    Stayed in March 2025

  • Reviewed: February 28, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The beds were so comfy

    Stayed in February 2025

Showing 1 - 25

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