Odd shower head in first room

The staff was responsive to problems that arose while checking in. Our reservation was not found and when we were booked on there was no confirmation that we paid for breakfast. All problems were resolved. Our initial room had a peculiar shower head that was mounted to the bathtub and you could not shower standing up. We were moved to another room without a problem. The hotel was located on the edge of Old Town within walking distance of everything we wanted to see both within and outside of Old Town. Our room was large and our bed comfortable. The hotel was classically elegant. Breakfast was excellent. If we return to Riga we would stay here again

Stayed in September 2025

Some minor things that could make be improved for a better experience: - Slowest checkin I have ever experienced - Lack of amenities in the room, you have to call the reception if you need anything from a shower cap to an iron, but the reception is understaffed and sometimes they don't answer Apart from this two points that could be a deal breaker for some: - very noisy AC, we were lucky because it was cold enough outside to sleep without it. Also noisy if you open the windows, even if they face the courtyard there is a lot of noise from other AC units - The bathtub design which was half narrow and made it very hard to take a decent shower. They could have just installed a shower instead of that awkward bathtub

Probably the best part about the hotel is how comfortable are the beds and pillows, plus the location close to the old town as well. Also to appreciate the cleanliness of the room.

Stayed in September 2025

Perfect location for the old town. Excellent breakfast

Stayed in September 2025

Great hotel, I had an amazing staying here. The staff from the reception are impeccable, in particular the Italian girl was super friendly with all the guests, really liked her. The room was very big, nice decorated and very comfortable. Also super clean. The position is great - close to the old town, to shops, restaurants & cafes, plenty of attractions in the nearby.

Stayed in September 2025

The location of Hotel is excellent, 3 minute walk from Airport bus. The staff were superb, very friendly and helpful during my whole stay. Room very clean and tidy with bed comfortable , air conditioning which kept it cool, so room not to hot and bathroom and bedroom big size for single person. Breakfast is good choice and tasty. Hotel very close, around 5 - 8minute walk to the old Town of Riga. The area around Hotel is quiet at night. Also very close walk to Train station.

Stayed in September 2025

Very nice and large room (Superior), comfortable bed, good shower. Friendly and helpful staff. Great location. Trams pass by, but cities always have some traffic noise, it did not disturb us even when we were on 2nd floor.

Stayed in September 2025

Superb breakfast, very good location and luxurious interior. We arrived past our check-in time, but luckily it was not a problem. Very easy to catch a morning bus to explore the rest of Latvia.

Stayed in June 2025

Nothing to dislike.

A lovely hotel in the heart of Riga. It was clean, staff were friendly and helpful and food was plentiful.

Stayed in September 2025

Nothing I didn’t like.

Great location and fantastic shower room.

Stayed in August 2025

I would have liked a coffee machine in my room

Central and comfortable Lovely breakfast

Stayed in August 2025

Although we liked the hotel we found Riga a little disappointing, mainly due to poor service. We did travel just outside of Riga and had some great days out which hugely compensated for any negatives. If we chose to come again this would be the ideal hotel.

The hotel was really good in just the right location for everything.

Stayed in August 2025

It would have been good to have some bar facilities open usual hours

Fabulous location, lovely room, clean facilities, fruit and jellybeans as well as flavoured water available in reception. Easy to get transport including bus to airport.

Stayed in August 2025

Very functional, good bathroom, bed very comfortable

Stayed in August 2025

No dedicated parking. Street parking was difficult to find.

Location was good.

Stayed in August 2025

Room could be a little bigger. A common issue with all older and smaller hotels is no place to open 2 luggage. Also bathrooms do not have any place to place toiletries.

Great location. Excellent staff. Loved the older historic building b

Stayed in August 2025

very uncomfortable extra bed, I would recommend to order separate room, not additional extra third bed in a room

great location, very comfortable double bed, kind staff, very clean, kettle in the room

Stayed in August 2025

Nothing

Beautiful hotel with lovely comfortable bed .We had a breakfast in one of the mornings and there was plenty to choose from Location is great as it’s only few mins walk from the bus station,and tram line is outside the hotel .Old town in few hundreds meters walk,and there is a plenty of choices for lunch ,dinner etc as hotel only offers dinner menu Staff at the hotel were lovely and helpful too .Can highly recommend this place

Stayed in August 2025

Nothing to dislike.

Eurostars Metropole is located in a walking distance from almost everything - bus station, train station, old town and public transportation stations are nearby too. Booking processs went smoothly. Staff was kind and helpfull. Hotel itself is old and they do emphasize it - vintage stained glass, decorations. I enjoyed these things. Room itself was as I expected. Sound isolation worked perfectly: we tried to hear trams riding (busy street nearby) - and failed. Breakfast was nice too. Overall, everything was perfect for me.

Stayed in August 2025

We could not get the bathroom sink plug to close. Forgot to say something unfortunately. Would also have liked an English news channel if that was a possibility.

The room was really good, small but had everything we needed. Not a very good view from the window though. Everything clean. Breakfast was amazing, filled you up for the day! The location is good, near to the markets, shopping centres and old town.

Stayed in August 2025

The hotel is located in the center of Riga, and there are also bus and train stations nearby, which was strategic to reach other cities. As for the room, it was clean and welcoming. The breakfast was good and varied, with fresh quality food. Finally, the hotel staff has always been kind and available to our requests.

Stayed in August 2025

There wasn't bathrobe in the room.

Room wasn't big, but comfortable. Good size of bathroom and shower. Good breakfast. Very nice and respectful people working on reception and in the restaurant.

Stayed in August 2025

Good quality hotel. Great location in the city center. Close to eating places and all kinds of transportation. Clean room. Good room service

Stayed in August 2025

Lack of amenities such as a pool was a downside but we still thought it was beautiful

Bedroom was wonderful, very luxurious but still spacious and practical. Staff were extremely lovely - we will definitely stay again

Stayed in August 2025

Nothing.

Perfectly positioned for the train station, the airport bus, the old town and the opera house. Small single room, but tastefully decorated and expensively equipped, the most comfortable bed l have ever slept in, excellent bathroom with lots of shelf space, super shower, tea making facilities, everything scrupulously clean. Quiet and peaceful. Lovely reception staff. Did not have time for breakfast but wished l could have tried it.

Stayed in August 2025