Pils iela 12, Riga, LV-1050, Latvia
#14 of 108 hotels in Riga
Guests' ChoiceBased on 461 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.7
Facilities
8.9
Staff
9.5
Value for money
8.8
Free WiFi
9.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 15, 2024
John
United States of AmericaStaff were friendly and helpful!
Stayed in April 2024
Reviewed: April 15, 2024
Ellay
United KingdomLovely bar, clean room, great location
Stayed in March 2024
Reviewed: April 14, 2024
Armand
NetherlandsEverything was great.
Great location at the beginning of old town. Price was very good for the facilities they offered. Super friendly staff who made my stay a perfect one.
Stayed in April 2024
Reviewed: April 12, 2024
John
United KingdomBar open longer
Good variety but where were the much fabled Latvian berries?
Stayed in April 2024
Reviewed: April 1, 2024
Kathryn
United KingdomNothing!!
Location was good, beautiful rooms, staff were very attentive, great choice of food If we visited Riga again we would definitely stay here again
Stayed in April 2024
Reviewed: March 25, 2024
Kevin
United KingdomNothing
Great traditional hotel with good size rooms and fantastic staff. Breakfast was very good with great service. Location was perfect for the old town and very quiet.
Stayed in March 2024
Reviewed: March 25, 2024
O
IrelandRoom was very nice. Location is great. Breakfast is excellent. They have an amazing bar. Lovely beer, cocktails and service.
Stayed in March 2024
Reviewed: March 24, 2024
Daria
EstoniaThe view from the room window was of the old city, but there was a construction site under the window.
Very nice and clean hotel. Excellent service!
Stayed in March 2024
Reviewed: March 24, 2024
David
United KingdomVery well kept and clean
Staff superb
Stayed in March 2024
Reviewed: March 22, 2024
Nicola
LatviaAir conditioning was turned off throughout hotel
Luxurious accommodation. Good breakfast
Stayed in March 2024
Reviewed: March 19, 2024
Tim
IrelandOne had to book a time to use the Sauna facility which was inconvenient so we did not bother to try. We had opted out of the breakfast option during booking as we usually prefer coffee in our room to start the day. The premixed sachets of coffee were not to our taste, ughhh! Also there were no long life milk packs in the room for tea drinkers. We were offered the option to add on breakfast to our booking when we arrived, but this was an exorbitant €25 per person per day. No thanks there is much better value down the road.
The location of The Grand Palace Hotel is superb for exploring Riga Old Town with so many top sights and restaurants all within easy walking distance. Connection to the airport is easy by local bus No 22 or if one prefers the hotel can arrange for private transfer.
Stayed in March 2024
Reviewed: March 17, 2024
Orman
FinlandN.A.
Misha and the overall hospitality and the quality of the service.
Stayed in March 2024
Reviewed: March 17, 2024
David
United KingdomNothing not to like
Central
Stayed in March 2024
Reviewed: March 5, 2024
Kathryn
United KingdomThe pillows were lumpy, flimsy and very poor quality.
The room was lovely and spacious, a very comfortable bed and nice furnishings. We didn't eat breakfast at the hotel so can't say. The staff were fabulous, from the General Manager to the lady who looked after our room. All very attentive and helpful. Evalina and Kristina gave good recommendations on where to go (for great coffee) and also the Quiet Area but all of the staff were so helpful.
Stayed in March 2024
Reviewed: March 2, 2024
Thomas
United KingdomOur room specifically was a bit noisy at night - large flags that overhang the street were hung from poles positioned right outside our window on the first floor and they squeaked relentlessly throughout the night due to the wind. Pretty annoying and it did disturb our sleep despite being pretty heavy sleepers. Overall room decor and amenities felt a tad dated for a supposed 5-star hotel. Service was impeccable - can’t fault the staff at all - but overall this feels like a 4-star hotel
Staff were fantastic - extremely helpful, including Misha (!) Amazing location - right in heart of the old town but the street and reception/common areas still very quiet at night Good breakfast spread
Stayed in March 2024
Reviewed: March 1, 2024
Giulia
United KingdomStaff was extremely attentive and caring! We felt beautifully taken care of the entire stay.
Stayed in March 2024
Reviewed: February 28, 2024
Richard
United KingdomNothing, all good
Super clean and comfortable. The reception staff were excellent. Friendly and professional with great English
Stayed in February 2024
Reviewed: February 17, 2024
Dovile
LithuaniaThat the is no swimming pool or jacuzzi
Food and rooms
Stayed in January 2024
Reviewed: February 9, 2024
Darius
LithuaniaSauna still like in 1980
Very clean and nice hotel, good staff and good location!
Stayed in February 2024
Reviewed: January 30, 2024
Aoife
United KingdomGreat bedroom and delicious breakfast , attentive staff
Beautiful hotel
Stayed in January 2024
Reviewed: January 29, 2024
Julie
United KingdomExtremely clean comfortable and well run hotel. Staff well trained and super helpful and friendly. Breakfast room stunning with excellent breakfast. A rasher of bacon to go with the eggs to order would have made it perfection. Air con silent and duvet perfect weight. We had the lowest category of room but it still felt luxurious. Excellent location- we walked everywhere. Absolutely would recommend.
Stayed in January 2024
Reviewed: January 23, 2024
Croquet_team
CanadaWhat didn't I like? That I had to leave at all! I wanted to move in. (Note the entrance is a little odd with a mini flight of stairs - but the staff was super helpful in taking care of my bags for me.)
This review is a long time coming, but this hotel has not left my mind. I only had a short stay in Riga, but I'll definitely be back. Next time, though, in better weather! This hotel deserves its luxury moniker. Staff everywhere were top notch - check in, bell staff, overnight staff, restaurant staff, bar staff, cleaning staff... the list goes on. It's a concerted effort to make this hotel feel like a home away from home. I slept so well! Already looking forward to my stay.
Stayed in October 2023
Reviewed: January 15, 2024
Jonas
LithuaniaThe location of this hotel is perfect, right in the old town. The staff was great. And overall high quality.
Stayed in January 2024
Reviewed: January 14, 2024
Richard
United KingdomThey allow smoking in the bar.
Good hotel in good location for the restaurants and sights.
Stayed in January 2024
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