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Reviews of Atlas Orient 4 stars

Place Syrte, Rue Idriss Al Akbar, 60000 Oujda, Morocco

#3 of 12 hotels in Oujda

Guests' Choice

Review score

Based on 891 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.3

  • Location

    8.3

  • Facilities

    6.8

  • Staff

    7.8

  • Value for money

    7.1

  • Free WiFi

    7.6

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Showing 1 - 64

  • Reviewed: 17 September 2018

    7.1
    Rooms are big
    • Leisure trip
    • Group
    • Double Room with Medina View
    • Stayed 3 nights
    • Submitted via mobile

    Airco was not working. Pump of hot water diden't work If you take a shower too hot water then too cold.try 2 take a shower !!! For me not a 4 star .

    Rooms are big

    Stayed in September 2018

  • Reviewed: 7 September 2018

    6.7
    Beautyful country a lot of nice people.
    • Leisure trip
    • Solo traveller
    • Single Room with Medina View
    • Stayed 5 nights
    • Submitted via mobile

    They asked way more than the original price of booking.com like 70€. When i askes them why they didn't wanted to give me a proper explanation

    Clean rooms

    Stayed in September 2018

  • Reviewed: 10 August 2018

    4.2
    Never again
    • Business trip
    • Solo traveller
    • Single Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    I paid extra for room with pool view, was bad decision cause the bar is so loud. The bed isn’t comfortable at all Room style is old fashion and not clean Breakfast quality is really cheap for 4* hotel.

    Nothing

    Stayed in August 2018

  • Reviewed: 1 May 2018

    4.6
    Stay was ok but will not recommend nor stay again.
    • Family with young children
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    Cleanless, non-response of staff when we complained about plumbing. Requested 2 rooms close to each other: we had 2 rooms in different floors.

    Hotel location.

    Stayed in April 2018

  • Reviewed: 6 April 2018

    9.2
    Comfortable stay
    • Business trip
    • Solo traveller
    • Single Room with Pool View
    • Stayed 9 nights
    • Submitted via mobile

    Bathroom dors not have antiskid mat. Room laundry system can be improved with proper bag and form filling.

    Good value for money. Courtesy of staff is good.

    Stayed in April 2018

  • Reviewed: 18 August 2017

    2.5
    Horrific experience for newly wedded couple! AVOID!
    • Leisure trip
    • Couple
    • Double Room with Medina View
    • Stayed 1 night

    This was our wedding night, but it was ruined, thanks to this hotel. Don't ever book a room here. Here's why: 1) I payed for breakfast, but there was no breakfast, when we woke up. 2) The roses that were used for decoration on our bed were very dry. :( Not at all as shown on the photos on booking.com 3) Air conditioner didn't work. 4) The receptionist told us that checkout was 14.30 at latest, but the housekeeper told us to leave the room at 14.00. This is a very unacceptable way to treat a newly wedded couple. What a horrific experience. And the hotel won't refund a dime. So take my advice, do yourself a big favour and avoid this hotel at all costs!

    The parking was the only good thing about this hotel.

    Stayed in August 2017

  • Reviewed: 4 July 2017

    7.5
    The front desk stuff are so friendly
    • Leisure trip
    • Solo traveller
    • Double Room with Medina View
    • Stayed 1 night
    • Submitted via mobile

    The room was smelling cigarettes and not fresh at all The air conditionin was noisy and unpractical to turn it off the hotel has no equipments of 4 stars especially at the bathroom 55 euros cost of a single room provided at booking is the same that the hotel can provide which means it is not a good deal at all.plus tax that they ask you to pay. Breakfast is poor, I had a great breakfast just outside a cafe facing the hotel and so cheap ( full breakfast 3 euros). I was scared to leave my car at the private parking due to the bar and night club the hotel has. It was lot of trouble between the security of the bar and drunk people who were fighting just next to the cars.

    The front desk stuff are so friendly I would like also to think the security guys at the entrance door of the hotel. They were so helpful to provide me with information about everything I did ask. The bed is comfortable and the pillows

    Stayed in July 2017

  • Reviewed: 14 April 2017

    2.5
    We were notified to pay at arrival on arrival, luckily atm...
    • Family with young children
    • Double Room with Medina View
    • Stayed 4 nights
    • Submitted via mobile

    We were notified to pay at arrival on arrival, luckily atm cards exist, the first room we were given was a stinking room and we requested a change. I had spoken to them on the phone prior as per the arrangements for a double room the first night and then single the last two days with BF ( i had surgery and my mom was the one staying for the rest of the time) The second day on her arrival she requested a hair dryer at 8 and never got it when she complained in the morning the receptionist was crude. She wanted to leave then but told her we had already paid for three days and no refund was possible so she had to stay the extra night. That same night on her return she was unable to unlock the door with the key as they had turned it off ... took another heated argument as the second receptionist denied the payment of three nights ....... that wasn't enough ... that same person came to my mom's room at midnight and opened it ... saying he needed to check it as it says on the system the person was requesting an early check out...... she chose to spend the rest of her time in the clinic as she couldn't take their lack of professionalism nor their rudeness! Opening a guest room at night is a big no no ... she was considering filing a complaint against that person.

    Stayed in April 2017

  • Reviewed: 1 December 2016

    7.1
    It would be interesting to improve the service and the...
    • Business trip
    • Solo traveller
    • Double Room with Medina View
    • Stayed 2 nights

    It would be interesting to improve the service and the details/accessories available in general (both in the rooms and at breakfast and restaurant). The hotel is good and the staff are ready to help when you ask...but considering that it is a 4 star hotel, there are some things that could really improve!!

    Stayed in November 2016

  • Reviewed: 13 November 2016

    8.8
    Plenty of facilities
    • Business trip
    • Group
    • 2 rooms
    • Stayed 1 night

    Laundry service came back wet and we had to insist on same-day service even though their forms listed that as the standard service. Weddings etc. can get noisy and they go all night!

    Good breakfast selection. Hotel location is suitable for walking for food options, and other stores. Parking onsite is behind a decent fence.

    Stayed in October 2016

  • Reviewed: 25 October 2016

    10
    VerY Great location :)
    • Business trip
    • Solo traveller
    • Single Room with Medina View
    • Stayed 1 night
    • Submitted via mobile

    Spacious and clean room The pool was great The staff are brilliant helpfull friendly particularly abderahim nadia aicha abdelmoula The location Good wifi free and PC use Breakfast is OK Thanks U All

    Stayed in October 2016

  • Reviewed: 24 September 2018

    10
    le personnels en general partait
    • Leisure trip
    • Solo traveller
    • Single Room with Medina View
    • Stayed 1 night
    • Submitted via mobile

    le personnels en general partait

    Stayed in September 2018

  • Reviewed: 18 September 2018

    2.5
    Never I ll choice this hotel
    • Business trip
    • Solo traveller
    • Single Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Very poor for all services

    Stayed in September 2018

  • Reviewed: 30 August 2018

    4.6
    The pool.
    • Leisure trip
    • Family with young children
    • Double Room with Medina View
    • Stayed 2 nights
    • Submitted via mobile

    The price. The quality of service. The quality of accommodation is not 4 star.

    The pool.

    Stayed in August 2018

  • Reviewed: 23 August 2018

    3.3
    Just to the owner to spend some money for this old school hotel
    • Leisure trip
    • Couple
    • Double Room with Medina View
    • Stayed 2 nights
    • Submitted via mobile

    I did not like anything about this property

    The AC is not operative The room was way too hot Very very old hotel it needs renovation ASAP

    Stayed in July 2018

  • Reviewed: 22 August 2018

    8.8
    The staff was really helpful.
    • Leisure trip
    • Group
    • Double Room with Medina View
    • Stayed 2 nights

    The staff was really helpful. People in general very nice.

    Stayed in August 2018

  • Reviewed: 18 August 2018

    9.2
    Great place to stay overnight, beautiful view of the city...
    • Business trip
    • Solo traveller
    • Double Room with Medina View
    • Stayed 1 night

    nothing

    Great place to stay overnight, beautiful view of the city fortification, comfy bed, clean.

    Stayed in August 2018

  • Reviewed: 12 August 2018

    5.0
    The staff
    • Leisure trip
    • Couple
    • Double Room with Medina View
    • Stayed 2 nights
    • Submitted via mobile

    Room Service was a little bit bad organizing ! And breakfast is bad quality

    The staff

    Stayed in August 2018

  • Reviewed: 17 May 2018

    7.1
    The staff was very kind
    • Leisure trip
    • Couple
    • Double Room with Medina View
    • Stayed 2 nights
    • Submitted via mobile

    The AC wouldn’t work. When we switched to AC it would just blow out hot air. Also, the beds were very hard

    The staff was very kind

    Stayed in May 2018

  • Reviewed: 11 April 2018

    7.5
    No fridge in the room.
    • Leisure trip
    • People with friends
    • Double Room with Medina View
    • Stayed 2 nights
    • Submitted via mobile

    No fridge in the room. 1 towel for two persons and the quality of towels was very cheap

    Stayed in April 2018

  • Reviewed: 12 March 2018

    8.8
    Very friendly staff.
    • Business trip
    • Solo traveller
    • Double Room with Medina View
    • Stayed 1 night

    Very friendly staff. Excellent service.

    Stayed in February 2018

  • Reviewed: 1 February 2018

    8.8
    Overall good stay
    • Business trip
    • Solo traveller
    • Single Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Break fast needs improvement

    Nice and clean comfortable stay

    Stayed in January 2018

  • Reviewed: 30 January 2018

    9.2
    Best location in Oujda
    • Leisure trip
    • People with friends
    • Double Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Not very clean

    The location and the service of Mohamed and Sabrin who afe working in the reception.

    Stayed in January 2018

  • Reviewed: 21 January 2018

    8.3
    Perfect holiday
    • Business trip
    • Group
    • Double Room with Medina View
    • Stayed 2 nights
    • Submitted via mobile

    Room

    Room

    Stayed in January 2018

  • Reviewed: 25 December 2017

    10
    Fantastic
    • Solo traveller
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Good location and very clean

    Stayed in December 2017

  • Reviewed: 2 August 2017

    10
    Must go
    • Solo traveller
    • Double Room with Medina View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Amazing staff specially miss icha .hotel beautiful and cleal Garden and location

    Stayed in July 2017

  • Reviewed: 2 August 2017

    8.3
    short holiday
    • Leisure trip
    • People with friends
    • Double Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    location

    Stayed in July 2017

  • Reviewed: 15 May 2017

    8.3
    Pool.
    • Leisure trip
    • Solo traveller
    • Single Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    experience on 1st night. I was hungry. I phoned the desk, restuarant and room service.. but no answer

    Pool.

    Stayed in May 2017

  • Reviewed: 9 May 2017

    10
    Clean hotel
    • Business trip
    • Solo traveller
    • Single Room with Medina View
    • Stayed 1 night
    • Submitted via mobile

    Clean hotel very Nice helpful staff amazing a reception.i recommende thanks to miss nadia

    Stayed in May 2017

  • Reviewed: 14 March 2017

    10
    Nice hotel
    • Solo traveller
    • Double Room with Medina View
    • Stayed 1 night
    • Submitted via mobile

    Thanks for the reception specialy. Miss icha I we'll come back. Room clean.. The position of hotel it s very good

    Stayed in March 2017

  • Reviewed: 24 February 2017

    4.6
    Breakfast, shower, room
    • Business trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast, shower, room

    Stayed in February 2017

  • Reviewed: 13 February 2017

    6.7
    STAFF AND CONVIVIALITY
    • Leisure trip
    • Family with young children
    • Double Room with Medina View
    • Stayed 1 night

    PROPERTY

    STAFF AND CONVIVIALITY

    Stayed in February 2017

  • Reviewed: 29 December 2016

    8.8
    Nice
    • Leisure trip
    • Couple
    • Double Room with Medina View
    • Stayed 1 night
    • Submitted via mobile

    Parking,location and friendly

    Stayed in December 2016

  • Reviewed: 17 December 2016

    10
    Every thing it's good
    • Business trip
    • Solo traveller
    • Single Room with Medina View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Every thing it's good

    Stayed in November 2016

  • Reviewed: 16 November 2016

    10
    Good réception
    • Business trip
    • Solo traveller
    • Single Room with Medina View
    • Stayed 1 night
    • Submitted via mobile

    Good réception Thanks ftima

    Stayed in October 2016

  • Reviewed: 20 October 2016

    10
    Nice room very clean good buffet restaurant friendly staff...
    • Business trip
    • Group
    • Single Room with Medina View
    • Stayed 1 night
    • Submitted via mobile

    Nice room very clean good buffet restaurant friendly staff (nadia)

    Stayed in October 2016

  • Reviewed: 16 October 2016

    10
    one night was too short we had to add up one more night
    • Business trip
    • Solo traveller
    • Double Room with Medina View
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect.great hospitality. A special Thanks to nadia & abderahim

    Stayed in September 2016

  • Reviewed: 9 October 2016

    10
    I would like to thank especially miss Nadia and Esha
    • Leisure trip
    • Couple
    • Double Room with Medina View
    • Stayed 1 night
    • Submitted via mobile

    I would like to thank especially miss Nadia and Esha

    Stayed in October 2016

  • Reviewed: 25 September 2016

    10
    like it
    • Group
    • Double Room with Medina View
    • Stayed 1 night
    • Submitted via mobile

    Nice room is very comfortable.great and smiley staff spécial Thanks to aycha nadia and abderahim in réception. Location is edeal and convenience.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 23 May 2016

    7.5
    Very comfortable.
    • Business trip
    • Solo traveller

    The wifi, though present all Orr the hotel, was slow and barely functional at times. As I work online this was frustrating and probably could easily be upgraded. The overall cost of my stay was 19% higher than the site suggested as it hadn't included taxes. This is misleading, and booking.com should be aware of this, as the full price was not the one quoted on the site.

    Very comfortable. Close to city centre. Not over formal. Staff responded quickly to any requests.

  • Reviewed: 12 May 2016

    6.3
    Super busy week-end in Oujda.
    • Business trip
    • Solo traveller

    Super busy week-end in Oujda. Good for business...a little less interesting for guests. No tables available at breakfast time in dining room, empty counters: lack of food in buffet.

  • Reviewed: 8 May 2016

    7.9
    The staff were wonderful ,very helpful specially Fatima Zara...
    • Business trip
    • Couple

    The smoking in the lobby and the restaurant.the lift wasn't working for most of the times.

    The staff were wonderful ,very helpful specially Fatima Zara was very helpful,professional.they made our stay very enjoyable. The smiley receptionists Nadia and anima.

  • Reviewed: 2 February 2016

    • Business trip
    • Solo traveller

    The food in the hotel is horrible, the wifi is unreliable, I had only one free power outlet in my room, the bathroom is very ugly and worst of all the shower is horrible. The water temperature and pressure in the shower are not constant and vary from freezing cold to incredibly hot and the knob only modifies the frequency of this variation.

    Good location and a comfortable bed. The staff is generally helpful.

  • Reviewed: 26 November 2015

    10
    All the staff were extremely helpful and very attention at...
    • Leisure trip
    • Family with young children

    All the staff were extremely helpful and very attention at all times. Very friendly and welcoming staff, from the gatekeeper, porter to the hotel reception staff and the housekeeping staff.

  • Reviewed: 26 November 2015

    10
    All the staff were extremely helpful and very attention at...
    • Leisure trip
    • Family with young children

    All the staff were extremely helpful and very attention at all times. Very friendly and welcoming staff, from the gatekeeper, porter to the hotel reception staff and the housekeeping staff.

  • Reviewed: 11 October 2015

    5.0
    - The location itself is next to the medina.
    • Leisure trip
    • Couple

    - Because it is facing the medina in the night the music of the bars downstairs (and subwoofer) can be heard even with ear plugs. - There is no socket in the bathroom - No hair dryer - The curtain didn't close (it was stuck and the sun in the morning was killin after not being able to sleep because of the music). - I couldn't pay with my credit card and had to go to get money from ATM. The device was not working. - The floor was dirty when we checked in. - It smelled like smoke to me (not to my partner). - Restaurant quite expensive 9€ for breakfast. - Exit plan is missing from the room

    - The location itself is next to the medina. - There is AC - The garden area with the swimming pool is very nice - The rooms facing to the swimming pool don't feel the music (I can tell from other people sleeping there). - Because of the location there are some restaurants to have breakfast and lunch nearby (2-3 min walking). - Reception open 24h

  • Reviewed: 3 October 2015

    7.9
    friendlly staff at the reception , and also in the bar very...
    • Leisure trip
    • Solo traveller

    little bit expensive , like food , drinks

    friendlly staff at the reception , and also in the bar very friendly expect the old man he is alittle bit unopen , thank you

  • Reviewed: 30 June 2015

    4.2
    Swimming pool and garden
    • Leisure trip
    • Family with young children

    The room from the 80's, dirty sheets and comforter, dirty dirty dirty carpets, just a disgusting hotel, and they call it a 4 Star hotel, hahahahahah, I don't know what planet the ownership thinks they are from, but this is a whole in hell!!!! The only thing going for it is its lovely garden and swimming pool.

    Swimming pool and garden

  • Reviewed: 23 May 2015

    10
    I like the smile of all pepole work i like the food ...
    • Couple

    Nothing i did not like what i did not like my time not enuf to stay more and more

    I like the smile of all pepole work i like the food and food lock like and i asked about who make that they sayed chief mohsen and this good time to thanks him about his good work

  • Reviewed: 19 April 2015

    6.7
    The room and design were great.
    • Business trip
    • Solo traveller

    The hotel was obviously remodeled recently and a lot of things were overlooked. The bathroom has no ventilation and while bathing/showering there was a slight scent of mold. The maids are also overworked. 1 maid per floor is too few and because of that new towels and a full proper cleaning aren't readily available

    The room and design were great. I had a junior suite and enjoyed the two small balconies

  • Reviewed: 4 January 2015

    5.8
    Good room but i think it was single not realy double.
    • Leisure trip
    • Couple

    I thought that if I booked my stay until I get to the hotel would be ideal, i surprised when I was asked to pay almost double the amount. Only with adding breakfast. Where I had to booking using my phone in booking.com to pay the real price with increased almost $ 5. The price also of the New Year's party was exaggerated for a guest in the hotel. Very very poor wifi ...

    Good room but i think it was single not realy double. Hot water, plasma tv but the channels was not working good...

  • Reviewed: 29 January 2016

    7.9
    The staff was lovely, helpful, smiling.
    • Business trip
    • Solo traveller

    Food is poor

    The staff was lovely, helpful, smiling... Special thanks to Loubna who welcomes you kindly at breakfast time.

  • Reviewed: 19 January 2016

    9.6
    Friendly staff
    • Business trip
    • Solo traveller

    Some effort on Food is needed

    Friendly staff

  • Reviewed: 14 January 2016

    10
    Thanks for all the teams and especially the brunette for his...
    • Business trip
    • Couple

    Wifi

    Thanks for all the teams and especially the brunette for his kindness and smile and do not forget Porter mohamed also

  • Reviewed: 2 December 2015

    4.5
    The only thing I like is the view of thé swiming-pool from ...
    • Leisure trip
    • Couple

    The bad odor since the first minute we entered the chamber

    The only thing I like is the view of thé swiming-pool from mmy chamber

  • Reviewed: 29 October 2015

    10
    All
    • Leisure trip
    • Solo traveller

    All

  • Reviewed: 8 October 2015

    9.6
    Staff are friendly
    • Business trip
    • Solo traveller

    Staff are friendly

  • Reviewed: 25 August 2015

    5.8
    The hotel is situated in the city centre
    • Leisure trip
    • Couple

    Bathroom is very dirty mold growing everywhere

    The hotel is situated in the city centre

  • Reviewed: 20 August 2015

    4.2
    A lot of noise
    • Leisure trip
    • Couple

    A lot of noise

  • Reviewed: 13 August 2015

    5.0
    Staff are very rude
    • Leisure trip
    • Family with young children

    Service

    Staff are very rude

  • Reviewed: 16 July 2015

    5.4
    Location and WiFi
    • Business trip
    • Solo traveller

    This is not a 4 star hotel!

    Location and WiFi

  • Reviewed: 15 March 2015

    10
    Location, service and price
    • Business trip
    • Couple

    Location, service and price

  • Reviewed: 14 March 2015

    7.1
    l'emplacement
    • Leisure trip
    • Family with young children

    le petit déjeuner

    l'emplacement

  • Reviewed: 22 February 2015

    7.1
    The people coming to the discothèque outside The hotel.
    • Business trip
    • Group

    The people coming to the discothèque outside The hotel.

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Showing 1 - 64

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