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Based on 318 hotel reviews8.7
Value for money
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Showing 1 - 32
Reviewed: 29 September 2017
눉The double room was very small, the bathroom was not at the level of cleanliness expected from a 5 Stars hotel. TV was not HD, and the beds not so comfortable. Breakfast buffet was so-so, needs to be improved. There is only limited parking lots in the hotel, it needs to be reserved during the booking. All in All, this hotel can be a Good 4* but does not deserve 5* for sure !
눇Staff was very professional, we had a small issue with our booking, but they did all what was needed to fix the problem. I liked their reactivity.
Stayed in September 2017
Reviewed: 13 August 2017
눉The air condition was very weak they run it very liw it was a very sliw on the fan mode, a d we are on august Also cheack in was disapointing we reserved two rooms for two men and we arrived very late it was 10 pm they gave us only one room considring us marride couple, i made a proplem and they gave us the second room after 2 hours and we where coming from 10 hours drive
눇The hotel is big comparing it by other hotels in the same location, it has night life and good pool to stay and have a drink
Stayed in August 2017
Reviewed: 15 June 2017
눉Central air was very weak. It didn't cool well at all. We were upgraded once we complained about the cooling (lack of) to a more spacious room. Discovered a dead bird in pool after swimming. It was gone on the next day. Difficult getting a towel.
눇Large and spacious hotel. Nice outdoor pool area.
Stayed in June 2017
Reviewed: 28 August 2016
눉Baby high chair was not available when we requested it. Were very surprised given the hotel is 5 stars.
눇Staff very courteous. Special thanks go to shahinaz & her team for the support they provided. Many thanks . Rachid
Stayed in August 2016
Reviewed: 6 August 2018
눉Janitor wasn't near the door when we arrived.
눇Location and confort.
Stayed in August 2018
Reviewed: 20 July 2018
눇Fantastic hotel in the heart of Oujda! Very nice staff and the pool area had a relaxing atmosphere😊
Stayed in July 2018
Reviewed: 20 March 2018
눉Spa: I took a massage which was supposed to last 40 minutes but it only lasted less than 30, not professional and expensive.
눇The comfort of the room
Stayed in March 2018
Reviewed: 3 January 2017
눇Excellent location infront of the station and close to everything. Clean hotel and very nice staff. They can pay more attention for breakfast t
Stayed in January 2017
Reviewed: 4 October 2016
눇We didn't want to leave
Stayed in October 2016
Reviewed: 22 August 2016
눇The cleanliness and the helpfulness of the staff
Stayed in July 2016
Reviewed: 26 May 2016
눉As described above and the service could definitely be speeded up.If you order anything to eat or drink you need to order an hour before you are ready as thats how long it takes especially when the order was only for 2 as there was nobody else there!!!!
눇The rooms and definitely not of a 5* establishment.They could do with refurbishment especially the bathroom and definitely the shower cubicle where during shower the water drains so slowly,in the end you are left in a paddling pool.The bathroom amenities were difiniely not worthy of a 5* grading with no hairdryer and could definitely do with tea and coffee in the room. Breakfast could do with everything ready on time.
Reviewed: 5 May 2016
눉Everything was fine.
눇We needed a good standard hotel central to Oujda for our whole executive team and some investors. The Atlas Terminus was perfect and delivered on all areas. Nice helpful staff too.
Reviewed: 28 March 2016
눇The staff were really friendly and helpful and some of them are now my buddies. For the location the hotel really is a good one and I recommend staying here if you are coming from Europe.
Reviewed: 6 December 2015
눉I was on a business trip so my work paid for my lodging but I thought it was a bit too expensive for a middle class Moroccan citizen who wants to spend vaccation and use his/her own funds.
눇I like the fact that the hotel's location is very good (downtown and close to the train's station). Staff were polite and helpful and room was clean and comfortable.
Reviewed: 26 September 2015
눉Breakfast wasn't ready early enough as I left at 6.30am
눇Superb location. Excellent value for money and incredibly comfortable. Asian Restaurant highly recommended.
Reviewed: 3 September 2015
눉Nothing really , I was charged a breakfast which i thought was included and paid for it anyway.
눇The service was amazing - i gave my passport walked to the car and back to the desk and i was already advised to go to my room. i got an upgrade junior suite without even asking. The hospitality was terrific. Amazing friendly staff.
Reviewed: 25 August 2015
눉Hmmm, hard to say... Perhaps Wi-Fi breaking down time to time. In other words more time for swimming :)
눇The atmosphere. Very open and helpful service. Smooth jazz by swimming pool. All that makes you relaxed very quickly.
Reviewed: 10 June 2015
눇staff are so friendly and professional especially in reception, Shahinaz, Huda, in restaurant Dikra and Abdelkhalek, Housekeeping Mariam, Security Abdulrahman. Thanks you all for the great job you do. wish you all the best
Reviewed: 19 May 2015
눉Just brought a cold coffee during the breakfast, it was a small mistake, the rest of the breakfast was amazingly delicious
눇I have spent one night only in oujda, atlas orient is an amazing hotel, I had a great time, and the price is pretty decent regarding the overall very good service quality. I would compare atlas terminus to a good Novotel.
Reviewed: 5 May 2015
눉The staff had very basic English. There was one lady who spoke good English but I only saw her once. It was very hard to communicate and I was constantly having to google French translations to communicate with them.
눇The pool area was satisfactory and this was probably due to the fact that the weather was nice.
Reviewed: 5 May 2015
눉The fridge/air-con only worked when the room key was in the slot in your room so nothing was cold.
눇The hotel was the best in the area. The rooms were very clean and well looked after. Air conditioning didn't work but other than that the room was lovely. staff were very helpful, although I wish my french and/or Arabic was better as communication in English was difficult on occasion.
Reviewed: 18 April 2015
눉WiFi was there but couldn't connect unfortunately.
눇When we checked in, the smile of the staff lingered in our minds, till we checked out and there we go, another smile lingered till next time we stay in this nice hotel, wonderful staff, great location, and nice restaurants. Huda and Shahinaz were stars,
Reviewed: 12 May 2016
눉A bit overpriced for a 5-star hotel equivalent to a western 4-star hotel
Reviewed: 27 March 2016
눇The staff is amazing !!!
Reviewed: 10 March 2016
눇Smiley, friendly and helpful staff, especially in the front desk, Siham, Chahinaz and Nadia. Also helpful Amin. Location is ideal and convenience.
Reviewed: 23 January 2016
눇The location, the staff and the facilities
Reviewed: 29 November 2015
눉Wifi sometimes does not work.
눇The cleanliness is pretty good.
Reviewed: 24 November 2015
눇Excellent location. Surpassed expectations for Oujda
Reviewed: 13 September 2015
눉There was no internet in my suite
Reviewed: 27 April 2015
Reviewed: 31 March 2015
눉No bad experience
눇The location of the hôtel The confort of the room and bed
Reviewed: 16 January 2015
눉They smoke in Restaurant and lobby.
눇Spa, Food, Bed, Place
Showing 1 - 32
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