301 Av Hassan II, 24252 Oualidia, Morocco
#6 of 6 hotels in Oualidia
Guests' ChoiceBased on 63 hotel reviews
7.1Cleanliness
7.5
Comfort
7.7
Location
8.6
Facilities
7.1
Staff
7.9
Value for money
6.5
Free WiFi
7.0
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Showing 1 – 25
Reviewed: 30 September 2023
Hermann
MoroccoThe meal was not diverse and room was tight, the room service was late till 12:00 am no clean room yet
The staff, the reception, the design
Stayed in September 2023
Reviewed: 24 July 2023
Adil
MoroccoThe view
Stayed in July 2023
Reviewed: 27 November 2022
Allan
Francerestaurant was very poor
rooms very nice and comfortable
Stayed in November 2022
Reviewed: 15 August 2022
Jamal
Moroccoit’s not with the price we paid.
beautiful view from the suite we had.
Stayed in August 2022
Reviewed: 13 August 2022
Mona
United Kingdombusy street,parking not always available .the pool area doesn’t have shade or parasols
the vue
Stayed in August 2022
Reviewed: 1 August 2022
Fonte
MoroccoBut, the staff are kind of lazy, we didn't have amenities in our room (no towels, no shower gel and shampoos...) and we've requested them as soon as we checked in. We had to resuest them 7 times before they brought us those things at 11pm
The view was amazing, the beds are comfy, rooms clean ...location is super nice. I would only advise to get the pool view, city view is alright but you won't get the full experience.
Stayed in July 2022
Reviewed: 17 July 2022
Hans
SpainWe had dinner at the hotel and even if quality was good the relationship between price , composition of the menu and quantity was not in balance.In example not even a drink was included.
Very friendly staff and excellent location.great view and pool
Stayed in July 2022
Reviewed: 12 June 2022
Zakaria
MoroccoRestaurant
The view
Stayed in June 2022
Reviewed: 18 May 2022
Alicia
FinlandWe stayed 3 nights in 2 rooms, 3 adults and 1 kid. We had to request for enough towels every day, they gave only one big per room. The breakfast always had shortage of spoons and napkins, even we were usually among the first ones arriving for breakfast.... We booked for 2 massages, at 6 and 7 pm...to relax at the end of the day. There was a delay, they asked us to wait a little...after 45 min wait for the first massage we were only offer a bad apology at reception "it is not my fault", not even an alternative suggestion for us. We just had to cancel both massage. This just made us feel like other customers were more relevant to them and us being unsatisfied did not matter.
Beautiful location. The car could be parked inside the hotel's own parking. There were not many customers and it wasnt very crowded.
Stayed in May 2022
Reviewed: 5 March 2022
Kastner
United StatesWe stayed for one night in February. Unfortunately, the heater in our room did not work. We had to request 4 different times for the heater to be fixed and we were eventually moved to a different room; however, we were not offered a room update or anything else. Upon arrival, we had asked to book massages and were assured that there were open slots for us. A staff member even showed us the spa and recommended a hammam. However, we weren't quite set on a time. 30 minutes later, we called the front desk to schedule a massage and a hammam but they told us that they were booked full for the night. This was really discouraging. Dinner was rather cold even though we were the only ones dining. I was excited to eat here considering it is advertised as "healthy food". But I found it overpriced and was turned off by the "cafe" style menu with no distinct "healthy" options that looked any different than a cafe on the street.
The entrance to the hotel and the view from the room were breathtaking! One would stay here for the view and the ambience. the architecture of the hotel was really beautiful including the spa area. the breakfast was good and we enjoyed that the view from the dining area was just as beautiful.
Stayed in February 2022
Reviewed: 11 October 2021
Amine
GermanyWater quality No breakfast included for such a high price
Very attractive view
Stayed in October 2021
Reviewed: 24 December 2023
Senja
United StatesOur stay resembled an interlude betwixt a construction site and a rustic farm – a lamentable blend of deficient design and frugal construction. The crowing of irate roosters commenced at the untimely hour of 5:30 a.m., soon followed with the resonant symphony of power tools. The jacuzzi, ensconced within the confines of our room, emitted a thunderous cacophony akin to running a plane engine, with no stop button. It would have taken forever to fill and the water failed to attain a state of comforting warmth, adding a frigid note to our uncomfortable stay.
Stayed in December 2023
Reviewed: 6 November 2023
Rebai
MoroccoThe bed are not comfy. Too much noise in the morning because of the constructions. Very bad quality of breakfast. Facilities are mediocre. The both pool are colesd. Service is very poor.
Only the location is good with a also a great view.
Stayed in November 2023
Reviewed: 3 October 2023
Daniel
United StatesStaff very unhelpful. Room had no privacy. Felt like a fish in a fish bowel. Great view out the window but everyone sitting around the pool can stare straight into your room. Have to shut every curtain in the place for any sort of privacy.
Stayed in September 2023
Reviewed: 18 September 2023
Sabrine
MoroccoWe had an amazing days . Surrounded by wonderful team all of them kind , helpful. Moreover , all clean , calm . highly recommended to people who are looking for a place to enjoy their vacation and quality time in a calm place .
Stayed in September 2023
Reviewed: 27 August 2023
Nada
MoroccoDirty room and elevator Poor breakfast
Only the view Nothing else
Stayed in August 2023
Reviewed: 17 August 2023
Meryem
MoroccoNothing to complain about
The view was perfect, the breakfast also was vers good
Stayed in August 2023
Reviewed: 1 August 2023
El
MoroccoBad Water not for drink or even shower! it’s literally like sea water
Stayed in July 2023
Reviewed: 9 July 2023
Radi
United StatesI did not like the service at all, bad services. We checked in at 4:30 pm and the room was very dirty and there were leftover food from the customer who was before us. And we called the reseption, we were waiting for half hour to clean our room. The hotel is nice but they need a good management.
I like the placement of the hotel, good view and great design
Stayed in July 2023
Reviewed: 6 March 2023
Sue-anne
United KingdomLoved it, loved it, loved it.
Stayed in March 2023
Reviewed: 6 January 2023
Richard
United Kingdomthe room smelled of drains, the window banged in the wind, the staff were unhelpful, on check in it seemed like our presence was an inconvenience, we weren’t told anything about the hotel, what time the restaurants were open, for the money I paid it was extremely poor
the view was great, looking at it all it seemed like a beautiful place to stay
Stayed in December 2022
Reviewed: 8 December 2022
Sheila
United StatesFrom the staff to the rooms TO even the food! I give the customer service a 10/10. They really accommodate my husband and I fully. We enjoyed our stay and we will continue to recommend this place to all of our friends.
Stayed in October 2022
Reviewed: 13 November 2022
Vicki
MoroccoI had a reservation for five rooms that was canceled 24 hours in advance, leaving me in a difficult position to find enough rooms for the group I was traveling with. I am certain that this is a very beautiful location and I can’t read it for that reason. I had been told to update my credit card information, which I did well in advance and yet the hotel called me with less than 24 hours to find new rooms. I did this and they were not satisfactory. I was very disappointed
Stayed in October 2022
Reviewed: 15 October 2022
Niall
GermanyWhere to start, the staff are incredibly bad. Every interaction with them was frustrating. We tried to order a taxi to a near by hotel for dinner and they told us to walk 2km down a dark, steep road because there was no taxi. I complained and suddenly there was a taxi. This was just one of multiple Interactions that I didn't understand. The hot tub was broken, we needed to ask multiple times for the air conditioner remote, we had to go get a hairdryer, the staff didn't clean the room once in 4 days, we ran out of toilet paper and they could only find napkins. Just don't stay here, the service will drive you crazy and the price they charge is incredibly high considering how bad the place is run. Looks beautiful but that doesn't make up the lack of service
The view is good
Stayed in October 2022
Reviewed: 22 September 2022
Leah
ItalyThis review has been hidden because it doesn't meet our guidelines.
Showing 1 – 25
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