19, Derb Sharij Medina, Medina, 40000 Marrakesh, Morocco
#771 of 1,133 hotels in Marrakesh
Guests' ChoiceBased on 56 hotel reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
9.1
Facilities
8.4
Staff
9.5
Value for money
8.8
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: April 22, 2024
Riccardo
ItalyNothing because everything is perfect.
Everything perfect and Ms. Sarah is really the top of the top!!
Stayed in April 2024
Reviewed: April 11, 2024
Erwin
United KingdomVery good breakfast and very friendly and helpful staff! Quiet neighbourhood although the riad is not easy to find, follow the instructions on google maps but be careful because it is not very precise, the staff is available if you need help
Stayed in April 2024
Reviewed: March 19, 2024
Joy
United KingdomWe loved everything about it
We adored this Riad and the gorgeous people who work there. Our stay in Marrakech was made very special by the wonderful Manager Sarah and her great team. She couldn’t do enough to help us and the warmth of her bubbly welcome made us feel so much at home. The Road itself is gorgeous, a beautiful and peaceful oasis from the hustle of the medina.
Stayed in March 2024
Reviewed: March 9, 2024
Andreea
RomaniaWas really cold in the room even if we had air conditioning turned on on 30 degrees.
We liked everything.
Stayed in February 2024
Reviewed: February 22, 2024
Nina
NorwayReally hard to get the right temperature in the shower. Also missing some fruit in the breakfast. Besides that we have no complains!
We had a great stay at this beautiful riad. It had a private rooftop and nice, clean rooms ❤️ Really friendly staff that helped us out with everything we needed and even offered to show us the way to the bank etc. Really great location! It was close to the big square but also nice and quiet. Staying in a riad feels much more personal than in a hotel.
Stayed in February 2024
Reviewed: February 4, 2024
Valentina
ItalyThe room was very nice and spacious. Common spaces are also beautiful.
Stayed in January 2024
Reviewed: December 30, 2023
Bassem
CanadaThe hospitality was amazing! Sarah and the rest of the staff were great and took care of all my needs. They made me feel very welcomed and at home. Loved my stay :)
Stayed in December 2023
Reviewed: December 24, 2023
Philipp
GermanyA little bit difficult to find but that is normal for Marrakech.
Very nice place with great staff and hospitality!
Stayed in December 2023
Reviewed: December 7, 2023
Mubyia
United KingdomVery nice traditional atmosphere. Staff are very helpful and always there to help 24/7. Breakfast was a lovely selection of things. Sarah was really helpful and messaged me on WhatsApp before to make everything smooth. 5 minute walk from market and food places. Easy to find on google maps. We didn’t have to use much taxi for going anywhere.
Stayed in December 2023
Reviewed: August 7, 2023
Armin
AustraliaFar from transport
Traditional Moroccan
Stayed in August 2023
Reviewed: July 31, 2023
James
United States of AmericaMarrakech heat!
The staff was friendy and helpful. The room was comfortable and clean
Stayed in July 2023
Reviewed: June 28, 2023
Sally
New ZealandNothing against the property, they were amazing to sort this all for us, but the tour company we booked through them to go to the merzouga desert wasn’t the best. Would recommend looking through reviews with other tour companies before booking through the Riad.
Everything was perfect. Staff were exceptional, really friendly and helpful.
Stayed in June 2023
Reviewed: May 31, 2023
Robert
United KingdomComplimentary breakfast was delicious, rooms were lovely and Riad was beautiful and in a great location. Staff very friendly and helped with our daily plans giving advice and directions and booking activities. Dinner at the Riad was very affordable and tasty. Lovely rooftop terrace for sunbathing and socialising.
Stayed in May 2023
Reviewed: May 20, 2023
Freddie
FranceThe pool was very cold 🥶
Property was clean and close for the center. maybe a bit tricky to get there, but that’s the charm of it. just ask locals and they will definitely help you.
Stayed in May 2023
Reviewed: April 7, 2023
Valentina
SpainThe Riad was very nice and the host, Mohcine was very kind with us all the time giving us all the help and faciliting us some advised for our trip.
Stayed in April 2023
Reviewed: March 31, 2023
Martin
Latviavery nice guesthouse. Sara was very very welcoming.
Stayed in March 2023
Reviewed: March 29, 2023
Desislava
Bulgarian/a
We had e great staying in the riad, eating a wonderful breakfast. The atmosphere was amazing and if I have a chance to visit Marrakech again, I will definitely chose this riad again. Mohcine was very friendly as he gave us a wonderful advices for restaurants and places to visit. He also was kind enough to change an amount of money for us and even went outside to print our airplane tickets (which we didn’t knew that we have to do it). We are very grateful for that, he was our superhero!
Stayed in March 2023
Reviewed: March 7, 2023
Seyhan
TurkeyDuring my stay at the hotel, hotel employee Sara showed great interest to me, I thank her. I had a problem-free stay at the hotel. thank you sara
Stayed in March 2023
Reviewed: February 23, 2023
Ashanda
United States of AmericaI really enjoyed the way the hosts, Sara and Mohcine were so accommodating. They were willing to help me find things to do. They assisted in arranging transportation which is always a plus when traveling aboard. I took a cooking class and received henna all while I stayed at the riad. Sara and Mohcine were warm, friendly and kind every step of the way. I will definitely be going back. Also, the location was in a quiet area but also not too far from the Medina so I could go out to eat and shop whenever I wanted.
Stayed in February 2023
Reviewed: February 13, 2023
Natasha
United KingdomShower head didn’t stick to the wall so had to hold it but that wasn’t too much of an issue.
Really good central location, the breakfast was delivered and changed slightly everyday. The staff were super friendly and able to give us advice on where to go/what to do. Really friendly cat too which was a lovely bonus!
Stayed in January 2023
Reviewed: January 30, 2023
Bennaceur
MoroccoThe shower drain in our room was clogged a bit with some leakage in the tube. Nothing bad but should be fixed.
The location is fantastic, close to Djamaa El Fna and all major attractions. Staff are welcoming and took really good care of us. They decorated our room for my wife's birthday with flowers and served us tea when we arrived. They were also very patient with us as we made a late checkout. Overall, very happy with the stay.
Stayed in January 2023
Reviewed: December 11, 2022
Екатерина
Russiastaff is very helpful and kind, Sarah makes wonderful mint tea 🍵 location is perfect 🤩 rooms are clean and atmospheric ❤️ hardly recommended for living 😀
Stayed in December 2022
Reviewed: November 9, 2022
Carter
United Kingdomit was so beautiful, the staff were so friendly and helpful. the breakfast was wonderful each morning.
Stayed in November 2022
Reviewed: August 28, 2022
Andreia
PortugalOne of the things we didn't like so much, was the fact of not having a key to the main door. However, the staff was always available to open the door, no matter what time it was. The first days was a little bit hard to sleep because of the loud noise at night, which sometimes was till 1 o'clock in the morning. But this was only the first 2 days. But we were traveling with a kid, so it was a little bit harder for us. In general was amazing.
All the staff was amazing, and very friendly and helpful. The first day we didn't had air conditioner, they offer us to go to another riad, but we wanted to stay there. The next day it was solved! Simply perfect. We loved the riad, as much as the two little cats there. It makes you feel like home, for sure. The location is perfect, close to the jeema El fna, souks, and everything. It was a very good experience.
Stayed in August 2022
Showing 1 - 25
Kansas City, USA
Pienza, Italy
Ushuaia, Argentina
Eureka, USA
Marina, Croatia
Sassello, Italy
Florence, Italy
Assisi, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content