Nothing

Food was excellent the staff were fantastic

Stayed in July 2025

There were not enough sunbeds or umbrellas around the main pool, sunbeds rather shabby and could have been cleaned more regularly, a battle most mornings to get a sunbed and even worse if you wanted one in the shade (not enough umbrellas) The so called Private beach area was a short walking distance, (really a trek) from the hotel and not the best. sunbeds and umbrellas could have been better The public areas within the hotel were tired and in need of attention, the public toilet areas in the hotel not always as clean as you would want, but when this was highlighted to staff sorted quickly

The staff were so friendly, the animation team were very good, glad they started doing more things in English , rather than all French, during the second week of our stay. The food was excellent everyday, however always very very busy in dining areas, but that wasn't a problem as always enough selection of foods. Many excursions to choose from via hotel reps Rooms lovely , cleanliness very good in room. Location of hotel good

Stayed in June 2025

entertainment was garbage

breakfast & lunch fine dinner boring for the most part

Stayed in March 2025

The two biggest issues for us were no ice cream and no mini disco (despite it being advertised daily on the notice board as well as online). We were on a family holiday with a 4yr old who expects at least 1 daily when on holiday. None all week at the hotel. Thankfully for 10MD we could get an ice cream daily from the shop across the road. We've done a few all Inc type holidays in the past few years and we've never not had a mini disco. The hotel is advertised as having a mini disco. When we arrived it said on a hotel leaflet that children's entertainment and activities were only outside term time. We arrived 2nd January. Children in UK would've been on school holiday, so I can only guess that they're following school holidays of Morocco or France, which is fine, but should be clear on their advert - we wouldn't have booked here had we known. To add to this it was still being advertised daily on the noticeboard so we kept attending and hoping - but nothing. I even asked a member of the entertainment staff by the pool one day and he assured me it was on at 8pm (not the advertised 8.45pm), so we went then, and again - nothing. When we asked there they said there was no mini disco. All the staff in the main were friendly and approachable but the entertainment staff were poor. Made little effort to engage with us or involve us. Usually they're very keen to interact with children in these places, but not here. They seemed very inexperienced. We got more interaction from the waiting staff. All of the evening entertainment is french dancing to french songs. Not so easy to join in. Nice to watch others enjoy though. The target audience for the evening entertainment was french people over 60. The hotel claim to have a 'late breakfast' 1030-1130hrs which is left over pastries in a basket on the bar surrounded by flies - I recommend you don't miss breakfast. Dining experience was usually ok, unless they'd run out of cutlery.

The rooms were spacious and clean. Shower was good, nice and warm, powerful. The cleaners were all lovely and hard working. They offered to come daily but we asked they come every other day and they were fine with that. My partner enjoyed the BBQ'd meats of an evening and the local beer. We both enjoyed being able to get a bottle of wine with our meal, saving us going up and down to the bar.

Stayed in January 2025

The staff were very good, had a few issues on the first day but Mr Khaleed sorted everything out for me and the family and made the stay very pleasant.

Stayed in December 2024

Long queues for the popular food items - omelettes, grilled food outside, afternoon tea / snack The hotel room had a bad damp odour No iron in the room - no ability to borrow / rent one

Plenty of sun loungers around the pool Offer of afternoon tea / snacks Staff accommodated my daughter's birthday with a cake request Proximity to the beach

Stayed in August 2024

Some areas needs an update/refresh - which to be fair to the hotel it looked like has started and was ongoing.

Great food selection, good staff service levels throughout the hotel. Well looked after grounds.

Stayed in June 2024

The place was a bit tired could do with a revamp

Staff were very friendly and helpful. Especially Mido and Rashid.

Stayed in April 2024

The pool area is overcrowded, people ignore sign of no reservation of sunbeds leaving your towel on, chaos during meal time, no food signs and what contained, most of activities, entertainment and communication in French, lack of English, if you request something they will say yes but you won't get what you asked for 🙂, cleaning room is superficial, just tidy up the beds. The private beach is quite far, they provide only sunbeds and umbrella, there are no facilities (toilet, bar, etc).

Staff very friendly, supportive, polite, decent size of room, good food, security

Stayed in March 2024

The booking details say: there is an iron, but in fact there is not. There are also no double beds, there are 2 double beds placed next to each other. You cannot lie close because of the space between the two mattresses. Pool chairs were too few, we couldn't take them to enjoy the pool.

Clean room, friendly staff.

Stayed in March 2024

some facilities were a bit rundown, would need more and better maintenance Meals are to be taken in very noisy environment

Stylish with plenty facilities and very hospitable staff, everything included really meant it even the whiskey and the choice of food was excellent, heated pool

Stayed in February 2024

The shower head was nailed to the wall and the water was pulsating, hot and cold.

Cleaning was done in very nice way, with surprises left. Good scope of service.

Stayed in December 2023

A bit too noisy- nice atmospheric music during dinner would be nicer than a very loud music at the pool. Sunbeds were a bit crammed at the pool

Excellent food. Nice garden. Nice lobby. Beautiiful and spacious room

Stayed in October 2023

Was very noisy on one night, but that was outside the complex .Food was plenty, but not always to my liking, though I.am a fussy eater you would never go hungry though.

Very clean, pleasant staff,lovely well maintained gardens and rooms excellent three pools all with a bar

Stayed in November 2023

Its not suitable for disable people or family's with a buggies

The staff and animators was great! The

Stayed in November 2023

The hotel was a little bit old the problem of the room is the towels are very poor quality The location of the room it's top and calm even they are far from reception

I like the food was fantastic, the pools also. About the team all of them are helpful, reception thanks to them , restaurant are the best

Stayed in November 2023

All the entertainment was in french & they didn't involve any English speaking guests. Alot of the bar staff were rude.

The location was great, the pools were very good.

Stayed in September 2023

Only lacked evening entertainment to my liking, but this wasn't an issue for the family and did not dampen our holiday. Great break.👍

The facilities this included swimming pool, gym, outdoor facilities, daytime entertainment, buffet food choice and daily variety, spacious, access to beach and private safe sunbed at the beach, short walk to centre and the rooms and staff were great.👌

Stayed in June 2023

Mose activities were in frensh, would have been better if they start using English more as its the most international language.

Personal Läget Food

Stayed in June 2023

More activities for old people required

Variety of choices and very healthy.

Stayed in July 2023

Beds was uncomfortable and all some games are only in French, paper games like quizzes

I love the way the animation was with us, especially as we’re English speakers and the majority of the hotel was French also the food was amazing breakfast lunch and dinner, hats of to chiefs

Stayed in June 2023

All activities are in French and it is difficult for english speaking guests to know what is happening.I felt that more could be done to help non french speakers join in and interact.

Rooms were comfortable and were cleaned daily.We also enjoyed the pool area and the majority of the staff were very friendly and helpful.

Stayed in April 2023

Me an my family had great 7 days. Family friendly hotel where children feel safe and have fun time. Food was great with different every day so you can have to taste new every day.

Stayed in April 2023

This is absolutely not a 4 star hotel. The place is so run down. The decor is dated. The childrens entertainment was subpar. The furniture is plastic garden furniture. The staff are friendly but so few. Their services are lacking, you have to go to main reception for towels or anything else. The bathrooms are beyond basic. They have no teas and coffees in the bedroom. The tv channels are in French and Arabic. The food was 5/10. After paying £1500 for 4 days for 2 rooms i am very very very disappointed and feel completely ripped off. This hotel should not have the stat rating it claims it has. The photos are misleading and photoshoped.

The gardens and layout and closeness to the shops and beach. That is it. We could have gone camping in a tent and it would have felt about the same.

Stayed in August 2025