Spacious bungalow

Stayed in April 2024

The pool was great and they served good lunch at the pool bar. Friendly staff.

Stayed in April 2024

Breakfast variety

Stayed in April 2024

Rooms could be updated. Our bathroom smelled awful all the time before it was even used. There was no hairdryer but the staff supplied us with one the next day.

The staff was nice and the location was very good

Stayed in April 2024

Nothing.

Everything

Stayed in February 2024

Nothing

Quiet and conveniently placed

Stayed in February 2024

The only draw back is the rooms are a bit tired, some cracked paint, the safe in mine didn’t work and the aircon made noise but not cold air I suspect because I stayed in Moroccan winter they’ve shut the air con off, which wasn’t a problem cause the windows open and aside from some cars going past it’s a quiet area. The WiFi was a bit intermittent (I wouldn’t rely on it to do work, but it was fine to stream Netflix on my phone). Also there were no coffee / tea facilities in the room but again not a major issue.

Honestly I don’t really understand why this place has so many bad reviews, it was clean, quiet and comfortable. For €65 a night you get a room, a pool and excellent all you can eat breakfast buffet. Whilst I was there only one restaurant (farrah) appeared to be open, Saturday was a big buffet of lots of Moroccan dishes and a chef in the corner making pasta dishes like spaghetti bolognaise to order (all delicious) and Sunday was a set three course menu again all delicious. (Both nights were about 250 MAD each) The pool bar is also great, pizzas, salads, burgers etc. again all delicious and reasonably priced (a big margarita pizza 70 MAD). I Didn’t have any alcoholic drinks but there were beers and cocktails on offer.

Stayed in January 2024

The hotel desperately needs a modern renovation because it has been well neglected. the pool is nice but worn out table tennis rackets are a disgrace for a four star hotel. Flat screens in the halls are very outdated.

The hotel's location is in the heart of the posh Hivernage neighbourhood and in quiet spot, far from the buzzing streets of Marrakech. The car park is a bonus

Stayed in November 2023

Just the one dinner restaurant was open, understandably given low season, but it was a buffet and quite expensive.

The hotel and grounds were kept incredibly clean, every single day. All the staff were very friendly.

Stayed in December 2023

The Hotel is planning a major refurbishement and will not be open this time next year we believe

Stayed in November 2023

I have stayed here a couple of times now. But very disappointed this time My room was at the back over looking the pool. 1am in the morning someone was dragging the chair and woke me up and continues shouting could hear the next door people as well

Nice staff . Hamam was great

Stayed in November 2023

Couldn’t use the pool at all cos the water is cold even if the temperature is 31 😂😂.it’s clean pool and it’s very tempting but with little more effort people would have enjoyed the pool.breakfast menu is very small .they could do with more cleaning.this hotel with more effort can reach five star ,or can go down if no action done

Staff were pleasant ,the hotel have beautiful garden .location 20 minutes away from alfana .close to giliz shopping area .

Stayed in November 2023

Nothing to complain about it everything was okay

The staff and the location

Stayed in September 2023

Location

Stayed in August 2023

The air conditioning was poor in the bedroom and inside the hotel unfortunately..and the room safes didn't work..

Pool surroundings were great.Staff very friendly and helpful .

Stayed in August 2023

Slow room surveys

Good for family

Stayed in August 2023

The hotel is quite old and facilities are dilapidated. Other than that, everything else was okay.

The staff were very friendly.

Stayed in June 2023

The matrices are so old and uncomfortable. The breakfast was very poor in variety and quantity

The location is very good. I was able to go around even on foot to all my destinations

Stayed in June 2023

breakfast service

Stayed in June 2023

dinner choices not too many.

The swimming pool and the loud speaker music

Stayed in June 2023

The booking description promised a coffee-maker, none was provided

Room was cozy and comfy...and the pool view from my room on the 5th floor was serenading.

Stayed in May 2023

There is no bottled water in rooms... nor coffee.

The breakfast buffet

Stayed in May 2023

Location and pool and garden nice

Stayed in May 2023

Poor wifi Generally needs some renovation around the hotel.

The pool and surrounding areas The staff were extremely friendly and accommodating The pool bar/snack was very nice. Pizzas and salads freshly cooked Room cleaned daily with fresh towels Breakfast was lovely. Very nice selection. Everything looked and tasted fresh. Omelettes cooked to order

Stayed in March 2023