Avenue Des Almohades - Place De La Gare Oncf, 30000 Fez, Morocco
#248 of 256 hotels in Fez
Guests' ChoiceBased on 379 hotel reviews
6.7Cleanliness
7.1
Comfort
7.1
Location
8.2
Facilities
6.7
Staff
7.6
Value for money
6.8
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 16, 2024
Eden
ItalyThe smell not good and the breakfast
Not so bad
Stayed in April 2024
Reviewed: February 14, 2024
Barbara
SloveniaThere want any shampoo or soup for bodo wash.
Breakfast and pool
Stayed in February 2024
Reviewed: January 29, 2024
Adrian
NorwayThe room was very hot and not very big for the price. I dont think AC works the way it should.
Good location next to the train station
Stayed in January 2024
Reviewed: January 8, 2024
Kurshid
CanadaOld property, with much needed renovation.
This hotel was not highly rated. So, we didn't expect much. our main reason for booking this hotel was the location. it is right beside the FES train station and very convenient. it is a very dated property with a beautiful garden. our room was overlooking the garden.
Stayed in January 2024
Reviewed: January 1, 2024
Angela
United States of AmericaDated and a little dirty in the room.
Great staff and good restaurant. I was looking for something close to the train and this was perfect. Nice quiet garden one side, steps to the train on the other.
Stayed in January 2024
Reviewed: November 7, 2023
Hamza
FranceWe asked for a double room and we got a twin room
Stayed in November 2023
Reviewed: November 5, 2023
Abdeljalil
MoroccoCentrex location , close to train station
Stayed in October 2023
Reviewed: October 29, 2023
Kelly
United States of AmericaWe went to the front desk to ask for 2 pool towel, he said 1, I only have 1. The nice security guard came from the back and said he'd find us another towel. Ask for a room facing the pool. The other side of the hotel faces a very busy street.
The pool area is nice. You'd never know you in a very busy part of the city. If you're catching a train, it's right next to the train station.
Stayed in September 2023
Reviewed: October 29, 2023
Kofi
MoroccoThe staff is not welcoming. The room size is small. There was no bottle water and coffee/tea in the room. The room was rather too basic
The location is great. nice swimming pool. the breakfast was great - I enjoyed it. The bed is very comfortable.
Stayed in October 2023
Reviewed: October 29, 2023
Hagen
United States of AmericaHallways needed vacuuming.
I thought staff were friendly and helpful. Room faced the pool and we were very surprised that even though we were right next to the train station, it was very quiet. Bed was comfortable.
Stayed in October 2023
Reviewed: October 25, 2023
Younes
MoroccoBreakfast to be improved Desk was not fixed. There is a bad smell of humidity that you quickly get used to it.
Near train station
Stayed in October 2023
Reviewed: October 9, 2023
Anastasia
United Arab EmiratesThe hotel doesn’t give you an impression of staying in Ibis. The hotel is worn out
The location is right at the train station square which can be convenient. It’s a bit noisy due to the same point. The staff is very friendly. Clean rooms
Stayed in October 2023
Reviewed: September 24, 2023
Benaziza
United KingdomThe staff were not nice at all. For one thing I don't have Breakfast. But like a cup of coffee in the morning. I don't think they should charge you 72 D A M.
The swimming pool
Stayed in September 2023
Reviewed: September 17, 2023
Fysyl
MoroccoNoisev
Hospitality
Stayed in September 2023
Reviewed: September 13, 2023
Saleh
United States of AmericaEverything is okay
Nice and clean 👌
Stayed in September 2023
Reviewed: August 26, 2023
Peter
AustraliaThe property is a little worn down. if we stay longer, we probably would’ve chosen somewhere else. 
The property was close to the train station as we did not arrive until 10pm(by train).Only stayed here overnight so we could catch a bus the next day to chefchaouen.Grounds were neat and tidy and swimming pool was what we needed.
Stayed in August 2023
Reviewed: August 25, 2023
Jamal
FranceStuff are rude specially at the pool
AC and clean
Stayed in August 2023
Reviewed: August 24, 2023
Mariam
MoroccoTv doesnt have much channels, some works only at night. No bidet in the toilet. No drinking water. You need to go out and look for a shop to buy water. The nearest one is inside the train station, its more expensive than in a. Normal shop but that was the only option. Breakfast is amazing, but the also dont put water with the drinks options.
Location. Just next to the train station. The pool. The breakfast.
Stayed in August 2023
Reviewed: August 17, 2023
Benaziza
MoroccoSwimming pool
The hotel and staff Very good indeed 👌
Stayed in August 2023
Reviewed: August 12, 2023
Abderrahman
MoroccoWith the price we paid we could have breakfast included . Too pricy for the room i.n BB AN
Clean
Stayed in August 2023
Reviewed: July 28, 2023
Sulieman
Saudi ArabiaIt's not 4 star hotel. It should be 3.
It was good
Stayed in July 2023
Reviewed: June 11, 2023
Nagy
Egyptsmall rooms
location beside the train station
Stayed in June 2023
Reviewed: May 14, 2023
Tristan
United KingdomIt was our first time to Morocco, The continental spread for breakfast was good, but all carbs, and only boiled eggs, we were not told that we could request to get fried/scrambed eggs or omlette for breakfast, until our last breakfast where we saw another table who had fried eggs. Really annoyed we werent informed we could request this.
We really enjoyed our stay at Ibis, they have a nice large pool to enjoy some swimming after a long day of walking around Fes. The room was clean, bright and just what we needed. Reception staff were friendly and nice. Ibis is situated right near the train station which is convenient if you are travelling further by train, there also is a taxi stand right outside the hotel and also free parking if you were to rent a car. It was all so convenient for us!
Stayed in May 2023
Reviewed: April 22, 2023
Simon
United KingdomA bit more space in the room.
Good breakfast. Would have liked some meat.
Stayed in April 2023
Grömitz, Germany
Jaguariaíva, Brazil
Ruthin, UK
Claremore, USA
Midland, USA
Saint-Benoît-sur-Loire, France
Cherepovets, Russia
Curtea de Argeş, Romania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content