Air conditioning didn't work in either of the rooms we booked.

Good value and good location

Stayed in April 2024

Basically, you.get what you pay for. I was next to.the security room on the first floor. Loud hhhh.

Splended location

Stayed in April 2024

Pool was closed as under serious repair without informing us at booking.

Location - right next door to the Supratour bus station and train station. Great as stopover hotel. Breakfast was great.

Stayed in April 2024

Room was small. No equipment in the room. Rooms lights so bad

Breakfast was bad and it wasn’t clean

Stayed in April 2024

Pool was closed

It walking distance to the train station and relatively clean

Stayed in April 2024

When we arrived 2 guests were complaining about the noise of maintenance work. We then realised the maintenance work was due to the pool being worked on/empty. I was shocked and fuming!!! No notification and nothing on booking.com to state this (I even went on the site in front of the receptionist and showed her it said ‘pool open all year round’) After some twoing and froing we were told we could use a sister hotels pool, a 5 min drive away which was a bit inconvenient but the hotel did offer to drive us there and pick us up. Sink plug got jammed on the Monday evening. I forgot to tell reception when I went down Tuesday morning but informed the rude male receptionist when we came back from the pool at 5pm (had to pay for a taxi back as reception weren’t answering the phone) no one came. Told him again, still no one came. After fiddling around under the sink I managed to free the plug myself Wednesday morning! Rooms small. Couldn’t open the window as was greeted by a huge palm and bugs flying in. Air con didn’t work. Took the lift up on the first day, didn’t chance it again!!!! Smallest, most decrepit lift I’ve ever seen. Could just about get 2 of us in with our suitcase and it creaked under the weight! I witnessed cleaners pulling out food from peoples rooms to keep! If you want a nice place to stay, stay somewhere else!!!

Beds were comfy, location good

Stayed in March 2024

Place needs a good clean, especially the rooms.

Good location for train station. Bed comfortable. Plenty hot water. Room facing pool is much quieter than rooms facing the road. Breakfast ok

Stayed in March 2024

I was on the 2nd floor and i could smell everyday the kitchen as if it was in my room. The elevator must be replaced asap.

Perfect location just next to Marrakech train station. Nice pool and garden view from the room. Staff are friendly.

Stayed in March 2024

They could improve

Location

Stayed in January 2024

I arrived and the room had not been cleaned at all. Bed was still unmade from previous person. I went back down and asked and waited for 10 minutes and was told that the room was now clean, but all they had done was straighten the doona. They didn't change the sheets or make the bed properly. I found a hair in it. There were no toiletries, no aircon or heating and the restaurant was closed for dinner. No hair dryer was available to use. Staff said there was only one to serve a building with 3 floors and that someone else was using it. Other people had issues with usual items (getting a spare blanket). And the lift was broken down when I had to leave in the morning.

Location and relatively modern, restaurant and downstairs area were gorgeous.

Stayed in March 2024

The location was good, next to the central bus station and railway station. The bed was very comfortable and the breakfast was good value for money. The decor was tired, the lift temperamental and the room cramped.

Stayed in February 2024

The bedrooms and bathrooms were tired and shabby and need updating .

Great location and the downstairs areas like bar area and garden were fine.

Stayed in January 2024

Small room , small windows No place to pray and to sit laggage fot two person Breakfast was very basic

Localization

Stayed in February 2024

A hole (historical cigarette?) in sheet. Room itself had "wear and tear"

Good breakfast

Stayed in February 2024

Rooms are very small, furniture is very simple and a bit tired

Its close to main trail station and Suprabus station. we choose to stay there after coming from Essaouira and before very early morning flight, mainly because of convenient location. Its ok for short overnight stay, but do not expect something extraordinary. There is nice pool outside and garden

Stayed in February 2024

photos are way nice than the actual rooms bathroom isn’t clean

convenient location

Stayed in January 2024

It’s such a shame it just needs a huge huge update the lift button is falling apart there paint stains everywhere wood coming away from the floorboards it could be a good hotel in a perfect location.

Second time I have stay here and a much much better experience. The women on the front desk was great very helpful and polite. My room had its own balcony which was great to relax on. The location is perfect 2 mins from the train station.

Stayed in January 2024

Breakfast.

Location is perfect.

Stayed in January 2024

the musty smell on the ground floor was high

Stayed in December 2023

The elevator was very small and we had trouble getting stuck in it

They had an amazing variety of food for breakfast

Stayed in December 2023

The hall ways looked dirty and carpets not clean

Nice big bed

Stayed in January 2024

-the doors are not sound proof. We can hear almost everything in the corridor, and we couldnt sleep comfortably because of the noise. -Some people in the hotel were very loud even after 23:00. Some noise regulation should be put in place. -The chamber we got had only two electrical plugs. And these plugs were far away from the bed. -There is no small fridge nor a hair dryer in the room. -There is no heating in the room. However, it is indicated in the room description that there is one. Such a deception since the room got cold at night (January). -The TV monitor is very old, time to upgrade.

-Location : close to everything -very clean -Good breakfast

Stayed in January 2024

Very noisy. Didn't sleep well here. TV didn't work. Souless.

Bed comfortable. Handy location for train station. Good hot water in shower.

Stayed in December 2023

We were charge an 30 euros when we arrive. The guy at the desk gave us receipt of what we were supposed to pay and were I asked him why were not the extra 30 euros that he charged us more show in the receipt he got upset and said that we were paying city taxes. 30 euros more in city taxes for each and not showing in the receipt. Very suspicious. He got 60 euros just like a finger snap. Not good. The towels were not white but gray. The rooms were not to the ibis standard and the worse was the toilet room. The halls and area of the pool very nice. Only the rooms were terrible.

Pool area.

Stayed in November 2023