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Reviews of Hôtel La Tour Hassan 5 stars

26, Rue Chellah., Hassan, 10000 Rabat, Morocco

#32 of 54 hotels in Rabat

Guests' Choice

Review score

Based on 159 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    8.2

  • Facilities

    7.6

  • Staff

    7.7

  • Value for money

    6.7

  • Free WiFi

    8.7

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Showing 1 - 32

  • Reviewed: 18 April 2018

    7.1
    Overall It was OK
    • Business trip
    • Group
    • Superior Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    I requested a single bed room upon arrival late night they gave me a very noisy room at the first floor just on the top of the terrace with 2 small beds

    People are friendly

    Stayed in April 2018

  • Reviewed: 9 March 2018

    8.3
    Fantastic service.
    • Leisure trip
    • Solo traveller
    • Superior Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    The bath tub and toilet bowl are a dated color. Hallway a little stuffy.

    Fantastic service. This is 5 star. My suite was outstanding. Dated property but very well maintained. Overall amazing. Turn down service.

    Stayed in March 2018

  • Reviewed: 6 January 2018

    9.6
    Very good!
    • Leisure trip
    • Couple
    • Superior Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Had to cancel one room as my son’s flight was delayed , the hotel did not charge me which I am grateful for. This was after a back and forth with booking. Com and hotel , each party was trying to off load to each other . Until I received a message from booking. Com that the hotel was not willing to cancel the payment for the room. The hotel was trying to tell me it was booking . Com who was not willing. Once I showed the message to the hotel staff they approached the manager and after half an hour I was told they would not charge me for the room! I was happy with the results but did not care for the process!

    Beautiful hotel, serve was superb!

    Stayed in December 2017

  • Reviewed: 21 August 2017

    5.0
    Its not value for money . You can get much better hotels for the same price range
    • Leisure trip
    • Couple
    • Superior Double Room with City View
    • Stayed 2 nights

    The staff was very unfriendly , the pool closed very early at 7pm , this is especially very early in a country like morocco where people sleep late around 1-2am

    The free stuff provided in the bath was nice quality

    Stayed in July 2017

  • Reviewed: 10 August 2017

    7.5
    Only few could speak English my booking was all local and...
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Very poor communication on front desk clearly shows them my booking was included all city and local tax they still make me paid them again which I'm disputing through my credit card company but come on is that's hard for you to figure it out ????????

    Only few could speak English my booking was all local and city taxes was included and still they paid me again didn't understand when I was showing them my reservation showing clearly all tax is included

    Stayed in August 2017

  • Reviewed: 24 April 2017

    8.3
    Staff was very professional, good rooms and very clean.
    • Business trip
    • Solo traveller
    • Superior Double Room with City View
    • Stayed 1 night

    breakfast is not even to consider for the price they sell it. 30 € is too expensive if you are traveling on business and looking for 5 minutes breakfast.

    Staff was very professional, good rooms and very clean.

    Stayed in April 2017

  • Reviewed: 2 December 2016

    6.7
    Had a surprise while checking out: the rate increased by...
    • Business trip
    • Solo traveller
    • Superior Double Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Had a surprise while checking out: the rate increased by some 10% with respect to Booking.com rate in usd. They argued this is because of the exchange rate.

    Stayed in December 2016

  • Reviewed: 2 October 2016

    9.2
    A Beautiful Delux Hotel With A Great Location in An Historic City.
    • Leisure trip
    • Couple
    • Superior Double Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    The hotel was a bit stingy with complementary bottled water.

    This is a deluxe hotel and everything was first rate. Fabulous breakfast, and the staff very helpful. The front desk did our walking tour.

    Stayed in October 2016

  • Reviewed: 9 August 2016

    2.5
    Very bad experience!
    • Leisure trip
    • Family with young children
    • Superior Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Very bad receptionist. They made us wait too long at the check in though they know we have a sick baby. Rooms are very old and smoky! Not recommended at all.

    Stayed in August 2016

  • Reviewed: 6 July 2018

    8.3
    Character and lovely terrace
    • Leisure trip
    • Family with young children
    • Superior Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Character and lovely terrace

    Stayed in July 2018

  • Reviewed: 18 April 2018

    9.2
    it was very good and i will try again
    • Leisure trip
    • Solo traveller
    • Superior Double Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    the constructions were in the part of the hotel were very uncomfortable

    location is great and staff were very friendly and polite.

    Stayed in April 2018

  • Reviewed: 10 February 2018

    8.3
    Bed is comfortable with room temperature
    • Business trip
    • Solo traveller
    • Superior Double Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    I want more variety in breakfast. There is no traditional Moroccan item except harira soup ...

    Bed is comfortable with room temperature

    Stayed in February 2018

  • Reviewed: 8 December 2017

    7.5
    Regal
    • Solo traveller
    • Superior Double Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    None

    The moroccan restaurant is one of the best 💯👌

    Stayed in November 2017

  • Reviewed: 26 May 2017

    7.5
    location
    • Business trip
    • Solo traveller
    • Superior Double Room with City View
    • Stayed 2 nights

    location

    Stayed in May 2017

  • Reviewed: 4 March 2017

    10
    Location and friendly staff
    • Business trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Location and friendly staff

    Stayed in March 2017

  • Reviewed: 17 January 2017

    9.2
    Hotel is very nice and the location is great.
    • Business trip
    • Solo traveller
    • Superior Double Room with City View
    • Stayed 4 nights

    Hotel is very nice and the location is great.

    Stayed in January 2017

  • Reviewed: 4 September 2016

    4.6
    Three stars hotel
    • Leisure trip
    • Couple
    • Superior Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    I can give the hotel 3 stars only. The photos in booking for the hotel were excellent but in real very poor.

    Nothing was good to like it.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 8 March 2016

    • Leisure trip
    • Family with young children

    All beverages are much too expensive. Better drink at opposite hotel and have breakfast somewhere in the street for 1/10th of the cost.

    Beautiful building, nice garden.

  • Reviewed: 27 November 2015

    6.7
    nice big rooms
    • Business trip
    • Solo traveller

    unprofessional staff, payment was difficult and completely not transparent. Credit card was several times debited without any explanation. warranty of 300 euro was asked for one night (explanation provided: to cover costs of the minibar) completely disproportionate! overrated hotel, too pricy

    nice big rooms

  • Reviewed: 17 October 2015

    8.8
    The architecture, garden, decorations, unmistakably Moroccan...
    • Business trip
    • Solo traveller

    My room had a roof leak on the first day. It was quickly addressed but it indicates that the hotel should pay extra attention on upgrading the bumbling behind the beautiful exterior.

    The architecture, garden, decorations, unmistakably Moroccan but for 21st century environment.

  • Reviewed: 2 June 2015

    10
    This is the place to stay in Rabat.
    • Solo traveller

    This is the place to stay in Rabat. The hotel offers a real imagine of morocco with outstanding facilities and traditional moroccan hospitaly . The rooms are spacious very clean and the bed is very comfortable which so hard to find in hotels even though 5 stars . I enjoyed the marvelous breakfast buffet and incredible lunch and dinner . The staff was extremely courteous and very attentive specially Fadwa , Safae and Meriem they were very helpful and professional. Even though the outstanding facilities and the luxury of the hotel but always the staff who really makes your stay fantastic . I big thumbs up specially to the girls in the buffet . Thank you girls for your hospitality and your service.

  • Reviewed: 17 January 2015

    9.2
    This is a beautiful hotel in a convenient location that is...
    • Leisure trip
    • Couple

    The hotel has no garage, meaning that the car had to be parked on the street at the front of the hotel, and while it was safe, other drivers need to be aware of that. The safe is not suitable for laptops, and indeed was not fixed and could be removed! The porters might pay more attention to guests.

    This is a beautiful hotel in a convenient location that is easy to access by car and is a short enough walk to all the main sites. We were given a very nice upgrade for free to a superb room with a very comfortable bed and overlooking wonderful gardens. A very well-informed receptionist with good English gave us a lot of detail about the history of Rabat which enriched our stay. The restaurant is superb with very friendly and helpful staff and features a musician playing Moroccan music on an Ud. We will stay again!

  • Reviewed: 4 April 2016

    7.9
    Location , facilities, staff
    • Leisure trip
    • Couple

    Slightly overpriced

    Location , facilities, staff

  • Reviewed: 25 January 2016

    9.2
    Nicely located in the heart of Rabat, very comfortable and...
    • Business trip
    • Solo traveller

    pretty expensive, though!

    Nicely located in the heart of Rabat, very comfortable and nice facilities

  • Reviewed: 24 October 2015

    6.7
    design
    • Leisure trip
    • Couple

    bar service, bad, ver bad

    design

  • Reviewed: 18 October 2015

    • Leisure trip
    • Solo traveller

    rooms dated, facilities dated

    Nice Moroccan theme

  • Reviewed: 24 August 2015

    3.3
    Moroccan Resturant & Location
    • Leisure trip
    • Couple

    Not Clean, Old Furniture, did not feel welcomed nor Comfortable

    Moroccan Resturant & Location

  • Reviewed: 22 August 2015

    9.2
    Friendly staff
    • Leisure trip
    • Family with older children

    Friendly staff Cleanliness the style of the building

  • Reviewed: 2 June 2015

    6.7
    Great Architecture
    • Business trip
    • Solo traveller

    A little difficult if you only speak english

    Great Architecture

  • Reviewed: 2 May 2015

    10
    Situatet excellence.
    • Leisure trip
    • Couple

    Situatet excellence. Caring staff. Exzellent Food.

  • Reviewed: 5 April 2015

    9.2
    Clean, staff great, deserves 4 stars
    • Leisure trip
    • Couple

    Breakfast very pricey, would like to see this included in the price

    Clean, staff great, deserves 4 stars

  • Reviewed: 18 January 2015

    6.7
    Architecture, design, and location
    • Business trip
    • Group

    Room furniture

    Architecture, design, and location

There are also 22 reviews without text. These impact the overall review score.

Showing 1 - 32

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