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  5. Reviews of Hotel Moroccan House

Reviews of Hotel Moroccan House This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

04, Rue Mohamed Smiha, Cote Avenue Des Far, Sidi Belyout, 20000 Casablanca, Morocco

#71 of 94 hotels in Casablanca

Guests' Choice

Review Score

Based on 538 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    7.9

  • Facilities

    7.1

  • Staff

    8.4

  • Value for money

    7.7

  • Free WiFi

    7.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 10, 2024

    7.0
    Old-fashioned hotel with climate. We were aiming with this. Great value.
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night

    Poor coffee.

    Simple. Basic. Kind staff.

    Stayed in February 2024

  • Reviewed: March 5, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms are a bit old and guests are not allowed. The neighbors were a little noisy but that's not the hotels fault.

    Very clean and affordable prices , staff were friendly and helpful and pleasant. It's a budget hotel so it's definitely good for the price.

    Stayed in March 2024

  • Reviewed: March 3, 2024

    8.0
    Great value for money
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathrooms need a refurbishment

    It has a very authentic architecture, and everything is so unique.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom was a bit dirty and the shower didn't work properly. Room looked gorgeous and was a beautiful environment but had a cheap cleaning product smell, they could have used some natural things like orange oil and provided some incense. Overall it was fantastic. Especially the breakfast.

    Loved the breakfast! Location was central and easy to navigate. Staff were gorgeous and very helpful.

    Stayed in February 2024

  • Reviewed: February 27, 2024

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel did not have a rooftop or balcony

    Stayed in February 2024

  • Reviewed: February 26, 2024

    8.0
    It's good for a night or two. Say NO to any tours offered by reception. Remember to tip the door man
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights

    The man at the reception basically convinced me to do a city tour with one of his friends, and it was pretty much a scam. After 24 hours of no sleep I wasn't thinking straight when I arrived at the hotel, and agreed. 800 Dirhams ($100 CAD) for basically a driver to drive for a few hours, and not even speak and give any history about Casablanca. He dropped me off a few places (as a solo female), and parked and waited for me to return. I thought at least he would walk with me, like a walking tour. It was not fun. So SAY NO to any "tours" offered by reception, and do your own research and book with a reputable company. Otherwise about the facility, the shower water went everywhere in the bathroom soaking everything. Also depending on where you are located in the hotel, the roads can be very loud with honking, etc.

    The breakfast was great and the basic room was clean. I stayed a few nights before my group tour with Intrepid.

    Stayed in January 2024

  • Reviewed: February 10, 2024

    7.0
    Good location and helpful staff but remember this is a budget hotel
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No side lights or tea/coffee making facilities Room was cramped with a safe and fridge which were unnecessary and made it feel very cramped Bathroom woodwork needs a good scrub in Room 21

    Location and friendly staff

    Stayed in February 2024

  • Reviewed: February 5, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is outdated. The shower should to be fixed.

    Acceptable for short stay. Near the bus station. They accept both cash and credit cards for payment.

    Stayed in January 2024

  • Reviewed: January 27, 2024

    7.0
    Central and cheap
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms (especially bathrooms) a bit 1980s dated. No tea or coffee in room.

    Round the corner from bus terminal and 10' from Casa Port. Made to look like a riad though inside a concrete block. Comfy enough rooms with efficient aircon and balcony. Good breakfast. Plenty of staff. Great value.

    Stayed in January 2024

  • Reviewed: January 20, 2024

    7.0
    Helpful and kind staff in strategic location in Casablanca
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The elevator had problems where i was inside, fortunately it has fallen only 20 centimeters and then when i was out they cut off electricity and fixed it

    The staff is very nice and always willing to help with all attention

    Stayed in January 2024

  • Reviewed: January 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not so nice interaction with the staff while trying to have breakfast

    Spacious room with bathroom including a hairdryer and a bidet (!). The building is fascinating in its stylish furniture.

    Stayed in January 2024

  • Reviewed: January 14, 2024

    7.0
    Good value for money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    • The staff does not understand English very well, so be prepared to learn some French or Arabic! I asked multiple times (in English) if some of the breakfast options (e. g. the pancake looking thing and other baked goods) had milk in them, and they replied "no". Naive as I am, I ate it, trusting them that they knew what I asked about, and was soon facing a bad stomach ache and cramps (I'm lactose intolerant). I went back and asked again if there was milk in it, once again they said no, but when my partner asked in French if anything had butter in it, they said "oui". Make sure you have Google translator with offline dictionaries downloaded on your phone.. • There was a sign on the sink that said something like "Hang up towels if you are reusing them, put them on the floor if you want them exchanged. Please help the environment and try reuse the towel" etc. Since we only stayed there for 3 nights, we decided to hang our towels and reuse them to help reduce our impact on the environment. The cleaning ladies still came every day and took our towels, although we hung them up, and did not replace them. We had to go to the reception or find the cleaning lady ourselves to ask her for towels. • Bathroom facilities need some work. Our shower head and its handle were broken which meant that it would constantly fall down when we were showering and splashed water everywhere - very annoying! One had to hold the shower head while the other one was showering. They did not fix it while we are there but we are hoping they have done so for the next guests! • The hotel advertises that it has a spa & wellness center, but it was closed! Apparently due to renovations.. (December 2023) • Wifi was free but a bit patchy from time to time.

    • The Location of the hotel is great, especially if you arrive by coach! The coach stations is literally around the corner, maybe a 5-10 min walk. • The staff was friendly and happy to help when needed. • The Doorman carried our backpacks into the elevator. • Overall they had lots of options at the breakfast buffet (vegan friendly too, but very limited choices unfortunately). Vegan options included: bread, jam, cucumber, tomato, orange juice, choccy-hazelnut spread. It was possible to order omelettes for no extra charge. • Nice room, it was not super big but totally okay for two people. My partner found the bed comfy, I found it a bit too hard but tastes are different! • For what we have gotten, we found it very affordable. • The hotel is very easy to find, as it is close to a big junction and has huge letters on the wall of the building.

    Stayed in December 2023

  • Reviewed: January 13, 2024

    7.0
    Ideal location, hotel was decent.
    • Leisure trip
    • Solo traveler
    • Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Check-in was a bit weird. I booked a Suite & balcony, but when I went to the room I realized it wasn’t the correct room type. Changed rooms twice to finally get the booked one.

    Ideal location close to Casa Port from where you can take the bus to the Mosque or La Corniche. Front desk staff were nice.

    Stayed in January 2024

  • Reviewed: January 5, 2024

    8.0
    helpfull, friendly. value for price good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    extreme friendly and helpful. i booked the wrong day. They let me checkin and the receptioist clarified with his boss if i have to pay the day or not. Finally they did`nt charge anything. GREAT SERVICE!!!

    Stayed in October 2023

  • Reviewed: January 3, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The final price for laundry was over three times higher than what they told us at the reception the day before. They even promised a discount. Next day was a differen person and demanded a lot higher price than previously agreed. You can be scammed even in a hotel...

    Stayed in November 2023

  • Reviewed: January 2, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    The room and the whole hotel are a bit old-fashioned and could need some renovation, especially in the bathrooms.

    The personnel was always there when you needed someone. Breakfast is the highlight of the hotel. Altogether, the price is fair for what you get.

    Stayed in November 2023

  • Reviewed: December 29, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Good location

    Stayed in December 2023

  • Reviewed: December 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Some areas could use some upkeep. Posters advertised massages and services that were no longer available.

    The breakfast had a lot of variety

    Stayed in December 2023

  • Reviewed: December 20, 2023

    8.0
    Nice
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    A bit dated! Shower had low pressure but had hot water and bidet facilities with toiletries provided

    It's a morrocan style hotel and decor very typical of this style. They had as selection of continental and Morrocan breakfast which a range of pastries and cakes and hot beverages which was very filling! Would have liked to try all that was offered but too full!

    Stayed in December 2023

  • Reviewed: December 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Hotel Moroccan House is a classic hotel with an excellent breakfast. It is comfortable and easy walking distance to the medina, Hassan II mosque, and the shopping mall. It was exactly what we needed for a couple nights in Casablanca.

    Stayed in December 2023

  • Reviewed: December 11, 2023

    6.0
    Not very hygienic but breakfast was good
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I feel like it wasn’t very clean, it looked fine but when you use toilet you could see the dirt there… and the fact that I got rashes after one night of stay, making me wonder whether the bedsheet was hygienic. It looks quite different from the pictures, the whole building was quite dark.

    The breakfast was really good, a lot of different bakery to try!!

    Stayed in December 2023

  • Reviewed: December 9, 2023

    7.0
    Great introduction to Casablanca by a very welcoming staff
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 4 nights

    I think for this price range, the Hotel Moroccan House was a great choice. No complaints

    The room did not look like the listing but after I checked in, I was happy as it was comfortable, quite a good size with nice bed and a very good hot shower. The hotel's location is quite near, walking distance to the medina and other major areas of interest including grocery shopping and good restaurants. The breakfast buffet was large with so many choices including a station for eggs cooked to order. The hotel was also decorated in traditional Moroccan decor.

    Stayed in October 2023

  • Reviewed: November 19, 2023

    7.0
    Ok for a night or two. Good breakfast.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom door wouldn’t close…too big for the door frame. Hot water intermittent

    Decent value for money. Good breakfast.

    Stayed in November 2023

  • Reviewed: November 17, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Really nice personal. Issam helped me with printing Tickets. He's very good!

    Stayed in November 2023

Showing 1 - 25

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