I would prefer a breakfast served as it is instead of selecting each item from a menu. If selecting each item from the menu is preferred, I would assemble different dishes on the same plate, otherwise you will have no place on the table, as everything is brought on a separate dish, or you would feel discourage to eat more than one item. This is a high level critique: Some imperfections like the spider nets in the garden could be removed, but again from an artistic perspective it blends into the garden landscape very well like the partially broken amphorae.

Palais Khum is an Italian owned Riad close to Dar El Bacha, a palace blending Moroccan architecture and style with some Italian elements. That’s also all about this hotel. From a designer’s perspective it’s heaven: Each decorative piece, each plant in the garden has its history and purpose, blending the best mix of Moroccan items with some modern elements into what’s called harmony. The personnel is friendly, rooms are clean, and basic amenities are provided. Pool is intimate (security personnel will leave), and breakfast standard Moroccan.I want to thank you this way to the entire team and also to Mr. Stefano for its artistic vision that inspires.

Stayed in September 2025

The entry access in the Hotel

The location

Stayed in September 2025

Absolutely wonderful experience! From the moment I arrived, I was impressed by how genuinely friendly, helpful, and warm every staff member was. The hotel itself is charming and peaceful, and when you step out the door, you have wonderful shops all around.

Stayed in May 2025

A little noisy with my room near the restaurant. No room service.

Beautiful and stylish

Stayed in July 2025

La situation, la décoration

Stayed in June 2025

only downside was the weak Wi-Fi in the room

Stayed in May 2025

We liked everything, but if I had to make a suggestion to make this place even better (which is already amazing) would be pool cleaning. Water and surroundings, there were a lot of bugs and spiders near the corners.

Everything, honestly we have no words to describe the amazing service, treatment we received, the quality of the food, and the place itself.

Stayed in April 2025

The staff at Palais Khum could not be more helpful if they tried. They could do any do anymore to make our stay a welcoming and relaxing stay. Can’t thanks them enough.

The Palais Khum is located close to a number of great sites within Marrakesh. Is a really relaxing stay and the room is spacious and comfortable. The staff are excellent and so friendly, making your stay perfect. I couldn’t recommend this stay more highly.

Stayed in May 2025

Nothing

From the moment we arrived the staff couldn’t do enough to help us in any way possible. From the management to the waiting on staff everyone was polite and courteous throughout our stay making us feel truly at home. The location was perfect whilst inside the medina it was like an oasis of calm amongst the hustle and bustle outside. The decor was stunning and the facilities brilliant particularly the onsite spa. We will definitely be recommending the riad to anyone wanting to visit Marrakech and we are already planning a return trip

Stayed in May 2025

The robes in the room were much appreciated but could be replaced.

We liked the numerous common areas to relax and enjoy the Riad. The rooftop patio and pool area, the courtyard and restaurant are all so beautiful and very well maintained, including our beautiful room! In addition, the staff were really warm and welcoming (much appreciated when visiting a place like Marrakech). Stellar service! We loved visiting Palais Khum. Thank you.

Stayed in May 2025

Breakfast food offering could be better and richer (Maybe give more fresh vegetables options) There might be a good idea to have a gym, especially for guests staying 3/4 days is a must have

The building is charming, really little paradise. Rooms are very spacious with enjoyable outside space (balcony or terraces) The staff was very kind and supporting our requests

Stayed in May 2025

Gorgeous accommodation and the staff were super. It was a pleasure to stay in this beautiful place.

Stayed in April 2025

Unique corner of paradise in the medina. Nice touch of decor, space division and wellbeing. Rooms are very large and with beautiful space outside where to chill. The staff was really supportive: for our wedding anniversary we had flowers in the room and was really a nice touch.

Stayed in May 2025

It could improve with air con in room Better WiFi Improve the food

The location of the riad is perfect The staff are amazing

Stayed in April 2025

Excellent location, great hospitality and food + beverage experience. Welcomed guests from other hotels for dinner and they loved the space. Tasteful design.

Stayed in March 2025

STAFF LOCATION ROOM

Stayed in May 2025

Breakfast needs more variety and amenities in the room would take it to that next level!

The property is located in the heart of the old town, you basically walk out into the souks! Close to a main road for easy pick up point for taxis and trip organisers. The El Bacha Suite is just out of this world and the private balcony made all the difference. The food is good and seems to be popular with people not staying at the hotel.

Stayed in April 2025

Location, great room, friendly staff.

Stayed in April 2025

Our room felt a bit run down, the shower was quite bad and the toilet seat wasn’t attached properly. I think these things should be fixed for the price they are charging

Stunning property, really excellent communal facilities and very lovely staff

Stayed in April 2025

Excelent stuff

Stayed in February 2025

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Location of the riad perfect for exploring the medina. The best thing about the accomodation is the staff, helpful, professional, polite, ... 10/10

Stayed in April 2025

Location in the beginning of the Souk. Large room & good facilities

Stayed in March 2025

Its authenticity, beautiful furnishing’s & courtyards with fabulous plants. The staff were super friendly & very helpful.

Stayed in March 2025

There wasn't anything we didn't enjoy. In fact we were delighted that we chose Palais khum, because we did see a few other Riads in the Medina that we were glad we were not staying in!

This is a beautiful little hotel in a very nice part of the Medina, it is perfectly situated so that you can dip in and out of the souks and easily visit the key attractions of Marrakech. The staff at Palais Khum were exceptional, very welcoming, friendly and helpful. We spent a week enjoying the sights of Marrakech and relaxing in the hotel.

Stayed in March 2025