The windows and doors are not sound proof unfortunately, so you are able to hear everything. Our room was beautiful but three of the light fixtures were not working, which made the room a bit dim in the night. They should check their lamps periodically to avoid such problems.

The best thing about the Palais khum was it's employees, who were very dedicated, polite and helpful. Our stay was fantastic because of them. The food was wonderful both breakfast and dinner .

Stayed in April 2024

A few updates might be needed

Property was comfortable with very friendly and attentive staff. The courtyard in the lobby was very pretty and a nice place to relax.

Stayed in April 2024

Amazing hotel with incredible staff. Every detail was cared for. Rooms are spacious and give an authentic feel. The staff is attentive and caring.

Stayed in March 2024

Everything was great

Great place; perfect breakfast; clean rooms

Stayed in February 2024

Nothing

I have stayed in many Roads in Marrakech and the is one of my favourites so far, great area - lots of boutiques and arty shops. Super lovely rooms with comfy beds. Staff are lovely and breakfast is great! Pool is lovely. Would definitely book again :)

Stayed in February 2024

I loved it all.

Great location, good breakfast, helpful staff.

Stayed in March 2024

Nothing - unless you really don’t like hard beds !

Location just within the medina

Stayed in March 2024

The room although was sold as a junior suite was a little on the small side and a little dark but we still enjoyed our stay very much...we would certainly stay again

Great looking peaceful place. The staff were excellent with nothing being too much trouble. The location of the Riad was also great with a 15 min walk to the main square and also a 5 min walk to one of the gates

Stayed in February 2024

Extern swimmingpool Shower in the bathroom is not practical

Very Nice, lovely people.

Stayed in February 2024

Great location, large comfortable rooms.

Stayed in February 2024

Nestled in the heart of Marrakech, Hotel Palais Khum is a true oasis of luxury and charm. From the moment you enter the grand courtyard, you're enveloped in an ambiance of elegance and tranquility. The rooms are beautifully appointed, blending traditional Moroccan design with modern comforts seamlessly. Dining at the onsite restaurant is a culinary journey not to be missed, with exquisite Moroccan and international cuisine served with flair. The staff's impeccable service and attention to detail ensure a memorable stay. Hotel Palais Khum is a delightful retreat, perfect for those seeking a truly exceptional experience in Marrakech.

Stayed in February 2024

You had to go downstairs to order room service. The wifi was poor. It was noisy til the early hours.

The location. The rooftop. The spacious room which was warm. Breakfast.

Stayed in January 2024

nothing

I recently had the pleasure of staying at Hotel Palais Khum, and I must say it was an absolutely delightful experience. From the moment I arrived, the staff went above and beyond to make my stay memorable. The level of service at Hotel Palais Khum is truly exceptional. The staff members are not only professional but also incredibly friendly and attentive. They anticipated my needs and were always ready to assist with a genuine smile. Their warm hospitality created a welcoming atmosphere that made me feel right at home. One standout feature was the concierge service, which proved invaluable in helping me navigate the local area. Their recommendations for dining and sightseeing were spot-on, adding an extra layer of enjoyment to my stay. The dining experience at the hotel exceeded my expectations. The restaurant staff was not only knowledgeable about the menu but also passionate about delivering a culinary experience that showcased local flavors. The quality of the food was exceptional, and the ambiance of the dining area added to the overall enjoyment of each meal. In conclusion, my stay at Hotel Palais Khum was nothing short of extraordinary. The combination of impeccable service, attention to detail, and genuine warmth from the staff made my visit truly memorable. If you are looking for a hotel that offers a perfect blend of luxury and personalized service, I highly recommend Hotel Palais Khum. It's a true gem in every sense, and I look forward to returning in the future

Stayed in January 2024

The staff, the location, the breakfast, the Hammam, the antmosphere and the hospitality.

Stayed in January 2024

Stunning property, amazing location, and very helpful staff!

Stayed in December 2023

Palais Khum is a true gem in Marrakesh. The enchanting riad boasts exquisite Moroccan architecture, vibrant colours, and a warm ambience. The staff's genuine hospitality added a special touch to my stay, making it truly memorable. The rooms blend traditional charm with modern comfort, providing a serene retreat. Palais Khum offers a unique and unforgettable stay in the heart of Marrakesh – a hidden oasis that captures the city's essence.

Stayed in December 2023

Staff very friendly and offered excellent service. Great location Loved the pool

Stayed in November 2023

Excellent service and staff

Stayed in October 2023

The mattress on the bed was very hard.

Extremely clean property with some great spaces to relax. The staff are absolutely wonderful. Food is good, although not any different to another good Riad in Marrakech . What really makes it though other people.

Stayed in October 2023

Superb hotel in a great location with lovely helpful staff. Vehicles are not permitted in the old city but the location is an easy walk to where a taxi can get access.

Stayed in October 2023

The basic room I have booked is somewhat dark and humid, but clean and functional.

Staff and the location were the highlight of this riad. The riad common area is beautiful and peaceful. Has nice little restaurants and interesting concept stores on the street the Riad is located on.

Stayed in October 2023

Not a single thing is wrong

The staff are so friendly and the hotel is quiet and peaceful

Stayed in October 2023

Everything was perfect

Staff was super friendly and helpful. The gentleman at the front desk he was super kind and friendly and helpful.

Stayed in October 2023

There was nothing I didn’t like.

I loved the junior suite, courtyard, the step down into the shower, the open air area to eat, and the very warm welcome! The location was perfect.

Stayed in October 2023