Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Hotel Rabat 5 stars

21, Avenue Chellah, Hassan, 10000 Rabat, Morocco

Review score

Based on 150 hotel reviews

6.6

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.6

  • Location

    7.4

  • Facilities

    6.2

  • Staff

    6.9

  • Value for money

    5.6

  • Free WiFi

    6.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 45

  • Reviewed: 17 September 2018

    2.5
    Stay away!! Stay away!! Scam!! Scam!! Scam!!
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    This hotel stole my money and and refused to pick up the phone stay away!! Stay away!! Scam!! Scam!! Scam!!

    Stay away!! Stay away!! Scam!! Scam!! Scam!! Stole my money and ran!!!!!! Never picked up the phone stay away!!!! Stay away!! Stay away!! Scam!! Scam!! Scam!!

    Stayed in September 2018

  • Reviewed: 2 May 2018

    7.1
    The location is excellent, the rooms are big and the general...
    • Business trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It shows the sign of age, do not expect luxury, it is decent but the furniture and fittings are old and decaying. Wi-fi is close to useless, way too slow and unreliable

    The location is excellent, the rooms are big and the general atmosphere friendly and welcoming

    Stayed in April 2018

  • Reviewed: 19 March 2018

    5.0
    The Hotel decoration and location .
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    I actually didn't like the hotel atmosphere, it was so smelly. The staff at the reception was really nice an polite. Change the breakfast menu.

    The Hotel decoration and location .

    Stayed in February 2018

  • Reviewed: 11 February 2018

    7.1
    Hotel Rabat
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a bit dark. Although the Hotel is centrally located, the view from the room was not what I would expect from a five star hotel.

    Lobby area is impressive

    Stayed in January 2018

  • Reviewed: 28 December 2017

    5.0
    No things
    • Business trip
    • Group
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Every things, first of all the hotel not equal to 4 stars, how they classify to 5 stars I don’t know, secondly they mixed the restaurant with hall of the guest. Also no taking care of the customer required 4 example if you want to complain about any problem in the room you faced no one can take care or try to help you or to guide you, Any way I am not imagin the same photo in the booking.com can be like that in real live.

    No things

    Stayed in December 2017

  • Reviewed: 27 September 2017

    3.8
    Felt ripped off to be honest, vastly overpriced,uncomfortable with damp, musty smell everywhere!
    • Leisure trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The whole place was faded, damp smelling, tatty. The Spa and pool were frankly disgusting. Looked like a building site, rusting furniture, building materials, flickering light bulbs. The room was old, smelt damp, leak on the bathroom floor, poor TV reception, windows filthy. The carpet was old and very faded not all that clean either. Reminiscent of The Overlook' hotel in the Shining after 30 years of neglect. I'm sure it was splendid 30 years ago....not now!

    The staff were extremely helpful and pleasant at all times. Keen to assist.

    Stayed in September 2017

  • Reviewed: 13 August 2017

    5.0
    Three stars hotel not five
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Not enough TV channels - like sports channels or Al jazeers!!!! No prayer Area No water in the room No cofee maker I dout if that property is five star!!!! At most three stars.

    Stayed in August 2017

  • Reviewed: 15 May 2017

    2.9
    bad time in bad hotel
    • Leisure trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    i dont know how this hotel tayed to be 5 stars. realy it is not more than three and half star. when i booked i trust you when you saied. 5 star hotel ?????????? !!!!!!!'

    nothing

    Stayed in May 2017

  • Reviewed: 4 February 2017

    4.6
    Was the fastest way to have a rest from a very long journey.
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Simply every thing except the doorman.

    Was the fastest way to have a rest from a very long journey. To sleep only !!!and I couldn't have it very annoying staff not guests !!! Someone did entered to my room !!! While I was sleeping !!! In very early morning !! After that the next room was vacant and the cleaning staff was hitting my next wall with the vacuum!!! And I couldn't sleep will. Over that thy are looking for a tip !!! I was seriously shocked like I was in amazing dream. Next rest was in this hotel. And was a latterly nightmare 🦇 with fake faces with big bozo smile. I just wanna run out from that city coz of that fake treatment!! And experience if you wanna have to act in real nightmares move just I do recommend to visit this hotel. ☠️

    Stayed in February 2017

  • Reviewed: 17 July 2018

    6.7
    Dirty.
    • Business trip
    • Group
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Dirty. No vegetables in breakfast

    Stayed in July 2018

  • Reviewed: 18 May 2018

    3.3
    OLD HOTEL, WIFI NOT WORKING, NOT WORTH IT
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    OLD HOTEL, WIFI NOT WORKING, NOT VALUE FOR MONEY

    location

    Stayed in May 2018

  • Reviewed: 10 March 2018

    4.2
    Not recommended for this price
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    NoT enough TV channels , almost nothing Nobody answering the calls Bad breakfast AC not good WiFi very poor

    Stayed in March 2018

  • Reviewed: 8 December 2017

    9.2
    Very nice calm stay!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Not good for vacations! It is the best place for business 👌🏻

    Clean rooms.. no windows.. very official hotel!

    Stayed in December 2017

  • Reviewed: 9 November 2017

    7.1
    Good location
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Quite outdated standard. Poor noise insulation from the hall.

    Good location

    Stayed in November 2017

  • Reviewed: 27 October 2017

    2.5
    Horrible hotel
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Worse hotel I ever stayed at. I should of checked reviews. My fault

    Nothing, I felt ripped off!

    Stayed in October 2017

  • Reviewed: 5 October 2017

    10
    impecable
    • Couple
    • Double Room
    • Stayed 2 nights

    service de la restauration

    impecable

    Stayed in September 2017

  • Reviewed: 1 July 2017

    10
    Bed was wonderful.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights

    Pool could be cleaner.

    Bed was wonderful. Internet was speedy.

    Stayed in June 2017

  • Reviewed: 20 May 2017

    7.1
    Slow internet
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very slow internet

    Location

    Stayed in April 2017

  • Reviewed: 8 March 2017

    3.3
    stay away from this horrible place
    • Business trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 3 nights

    pool dirty and cold water. spa? there is no spa - this is a horrible basement. five stars? hahahaha, it is a rip off

    Stayed in March 2017

  • Reviewed: 23 February 2017

    3.8
    Never go there
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    Extremely poor services, poor food, lack of professionalism.

    Placement

    Stayed in February 2017

  • Reviewed: 24 December 2016

    5.4
    Wi-Fi is interrupted, water is cold, shower mixer is badly...
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Wi-Fi is interrupted, water is cold, shower mixer is badly fitted, breakfast is the same everyday, no coffee cattle and coffee machine in rooms

    Stayed in December 2016

  • Reviewed: 21 November 2016

    4.2
    Not really a 5 star hotel
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights

    Service. Old facilities that are not working in a good way.

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 20 April 2016

    3.8
    The Beds are OK but can do better for a 5 Star Hotel
    • Leisure trip
    • Group

    the Breakfast and the Credit Card Machine Broke at Reception and was told when I wanted to pay the bill the next morning to go to the Cash Machine or Bank to get out Cash, thats not very good for a 5 Star Hotel I would like better service that this???

    The Beds are OK but can do better for a 5 Star Hotel

  • Reviewed: 14 February 2016

    5.0
    The location
    • Leisure trip
    • Couple

    The outside view A/C isn't working properly Empty minibar! Only one water bottle (we're two) in the room No reception welcome tea/juice

    The location

  • Reviewed: 13 December 2015

    5.4
    For a hotel with the starts they said it has it doesn't...
    • Business trip
    • Solo traveller

    For a hotel with the starts they said it has it doesn't have basic things like kettle, iron, iron board, coffe.fridge was quitr outdates..breakfast ok..nothing fancy

  • Reviewed: 12 November 2015

    5.0
    run down,dated, in need of a major renovation.
    • Leisure trip
    • Couple

    run down,dated, in need of a major renovation. 3.5 star at best. not worth the money. The minibar was completely empty, the safe was a joke and came with a huge key...

  • Reviewed: 8 July 2015

    8.8
    The location of Hotel Rabat was a huge plus during my stay...
    • Business trip
    • Solo traveller

    Nothing in particular

    The location of Hotel Rabat was a huge plus during my stay in rabat. Its close to Medina, Hassab and Rabat train station.. an easy access to all parts of the city from there! The traditional restaurant was beautiful too especially the food that was served during Ramdan nights!

  • Reviewed: 16 June 2015

    9.6
    Lobby and entire hotel just beautiful.
    • Business trip
    • Solo traveller

    Lobby and entire hotel just beautiful. Service/staff was friendly and helpful as last time, a beautiful picture of rabat on the lobby. I think that the hotel was recently renovated for the better. I will definitely come back

  • Reviewed: 6 April 2015

    3.8
    Leaving.
    • Leisure trip
    • Couple

    Everything. Only booked this place for the pool and the spa. Both of which were closed. Even after being told that "Yes, we have a pool". Furious. Checked out and went to a much nicer hotel..for much less. Never again will I ever stay or recommend Hotel Rabat to anyone!

    Leaving.....

  • Reviewed: 5 May 2016

    10
    Loved The spacious room, excellent food.
    • Leisure trip
    • Solo traveller

    Loved The spacious room, excellent food. Great door men!

  • Reviewed: 26 April 2016

    3.3
    I paid my stay twice, first cash and the hotel has taken the...
    • Business trip
    • Solo traveller

    I paid my stay twice, first cash and the hotel has taken the amount from my credit card deposited as security

  • Reviewed: 25 April 2016

    4.6
    location
    • Business trip
    • Solo traveller

    looks old, limit breakfast choices

    location

  • Reviewed: 19 April 2016

    8.8
    Easy to park at the door, plenty of hotel employees about,...
    • Business trip
    • Couple

    The place felt like a casino hotel

    Easy to park at the door, plenty of hotel employees about, large room, restaurant open late

  • Reviewed: 22 February 2016

    9.6
    Clean rooms and fast service 24/7
    • Leisure trip
    • Couple

    The parking area outside the hotel

    Clean rooms and fast service 24/7

  • Reviewed: 9 February 2016

    7.5
    Location
    • Leisure trip
    • Solo traveller

    Nothing

    Location

  • Reviewed: 15 December 2015

    10
    Nothing all excellent
    • Leisure trip
    • Group

    Nothing all excellent

  • Reviewed: 29 October 2015

    7.1
    Nice personel, good location, beautiful lobby, very...
    • Business trip
    • Solo traveller

    Part of the electricity (lights) were not working,

    Nice personel, good location, beautiful lobby, very comfortable bed.

  • Reviewed: 21 September 2015

    2.5
    nothing
    • Leisure trip
    • Couple

    AC was not working in both rooms I rented, manager offered no answer or even a fix for the problem.

    nothing

  • Reviewed: 11 September 2015

    7.1
    Staff
    • Leisure trip
    • Family with older children

    Old hotel

    Staff

  • Reviewed: 10 September 2015

    3.8
    Location is the city center
    • Leisure trip
    • Couple

    must be rated @ 3 - 4 stars

    Location is the city center

  • Reviewed: 30 August 2015

    6.3
    It is not 5 stars Hotel in reality.
    • Business trip
    • Group

    It is not 5 stars Hotel in reality.

  • Reviewed: 16 August 2015

    7.5
    Location and loopyy width
    • Leisure trip
    • Couple

    the jim and the swimming pool not working and old equipment.

    Location and loopyy width

  • Reviewed: 5 July 2015

    10
    Lobby looks amazing , rooms are spacious and friendly staff.
    • Business trip
    • Solo traveller

    It took me 15 minutes to find a taxi.

    Lobby looks amazing , rooms are spacious and friendly staff.

  • Reviewed: 18 June 2015

    5.8
    Architecture of building lobby design.
    • Business trip
    • Solo traveller

    Rude staff poor gym no swimming pool and poor food.

    Architecture of building lobby design.

  • Reviewed: 14 January 2015

    9.2
    The hotel staff were courteous and ever ready to help.
    • Solo traveller

    Not Applicable.

    The hotel staff were courteous and ever ready to help. I liked the food very much.

There are also 11 reviews without text. These impact the overall review score.

Showing 1 - 45

Guests also reviewed these properties: