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Reviews of Red Hotel Marrakech This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Avenue Hassan II (en face de la Gare), Hivernage, 40000 Marrakesh, Morocco

#1002 of 1,108 hotels in Marrakesh

Guests' Choice

Review Score

Based on 328 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    8.8

  • Facilities

    7.5

  • Staff

    8.4

  • Value for money

    7.7

  • Free WiFi

    7.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 23, 2024

    8.0
    Comfortable stay with good buffet breakfast
    • Leisure trip
    • Group
    • Triple Room with Street View
    • Stayed 1 night
    • Submitted from a mobile device

    Unfriendly front desk staff except the one who assisted us for check-in.

    Good location next to Marrakesh train station. Spacious room with comfortable bed and good buffet breakfast.

    Stayed in March 2024

  • Reviewed: February 2, 2024

    6.0
    The Opera hotel environment was great
    • Leisure trip
    • Family with young children
    • Twin Room with Street View
    • Stayed 4 nights
    • Submitted from a mobile device

    It greatly benefits from the adjacent Ooera hotel. The red hôtel as such is not worth.

    Stayed in January 2024

  • Reviewed: January 5, 2024

    9.0
    Shaban
    • Leisure trip
    • Family with young children
    • Double Room with Street View
    • Stayed 4 nights
    • Submitted from a mobile device

    Just has one reception so have to walk to opera plaza

    The place was very clean and family orientated. We enjoyed every moment .

    Stayed in January 2024

  • Reviewed: December 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Triple Room with Street View
    • Stayed 1 night

    Breakfast was good. Fresh Orange Juice squeezed right in front of you + Omelette + Pancakes etc etc . Location was good too. Free Parking helped.

    Stayed in December 2023

  • Reviewed: December 3, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Triple Room with Street View
    • Stayed 2 nights
    • Submitted from a mobile device

    A lot of renovation work on going.

    The hotel overall is fantastic, great location, friendly welcoming staff, underground private car parking, big rooms and equipped and the pool location is awesome

    Stayed in November 2023

  • Reviewed: October 31, 2023

    9.0
    I keep coming back because it is comfortable and well located
    • Business trip
    • Travelers with friends
    • Twin Room with Street View
    • Stayed 3 nights
    • Submitted from a mobile device

    There was a bit of street noise, but I was on the street side of the building

    I have stayed here several times and I always feel like I belong here

    Stayed in October 2023

  • Reviewed: September 28, 2023

    9.0
    Happy with the hotel and room
    • Leisure trip
    • Group
    • Triple Room with Street View
    • Stayed 3 nights
    • Submitted from a mobile device

    Room view

    Breakfast was good.

    Stayed in September 2023

  • Reviewed: September 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Street View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    It is my third time in the Red Hotel, this time we had fresh renovated room, it was excellent. We loved the room, it is new, very clean, calm and stylish. The staff is very friendly and professional, they are super nice and welcoming. The hotel is in a good location, we always go here also because it is just in front of the gare station and not far from the airport. We tried the restaurant in the hotel, the food was great. The pool is also nice and helps when the weather is hot. So happy to have chosen the red hotel again! We will come back! Thank you very much!!

    Stayed in September 2023

  • Reviewed: September 8, 2023

    7.0
    Solid hotel to stay and enjoy
    • Leisure trip
    • Family with young children
    • Triple Room with Street View
    • Stayed 1 night
    • Submitted from a mobile device

    Some construction work is presently underway so entry to the hotel is from the adjoining hotel

    Great location by the train station, staff speak multiple languages and superb breakfast. Great pool area which is perfect for adults and kids. Stayed here 10 years ago and returned again- a great hotel in Marrakesh

    Stayed in July 2023

  • Reviewed: September 5, 2023

    9.0
    Still a good place though
    • Leisure trip
    • Family with young children
    • Triple Room with Street View
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately this time the toilet was leaking and making noises all night And the room was to far as I had children and I did ask for something close to downstairs

    Always come here as it s great location and staff a great

    Stayed in September 2023

  • Reviewed: August 28, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Station View
    • Stayed 13 nights
    • Submitted from a mobile device

    Unfortunately the air conditioning was not working correctly. It was 45 degrees outside and we did require the air conditioning to work. It worked only a little, but it would not make the room colder then 25 degrees. A fan was given but it didn't help so much. I do believe many guests had this issue also. I would advise to check the room air conditioning before signing anything, especially in the summer. Also the gym is really small, it has 2 machines!

    Staff are friendly and prompt with any requests. It was a pleasant stay apart from the 1 issue.

    Stayed in August 2023

  • Reviewed: August 23, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Triple Room with Street View
    • Stayed 1 night
    • Submitted from a mobile device

    I think the location of the room is mid an old tv but the breakfast was good and tasty

    Stayed in August 2023

  • Reviewed: August 8, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Triple Room with Station View
    • Stayed 1 night
    • Submitted from a mobile device

    Price, but for time of year good

    Location, pool and facilities

    Stayed in August 2023

  • Reviewed: August 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room with Street View
    • Stayed 2 nights
    • Submitted from a mobile device

    Monsif was good helper

    Stayed in August 2023

  • Reviewed: July 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Street View
    • Stayed 1 night
    • Submitted from a mobile device

    The staff from the reception to the hard working ladies at breakfast and snack restaurant cooks and staff were incredible . I only stayed a short while but wish I had more time at this wonderful place . Location is unbeatable too .

    Stayed in July 2023

  • Reviewed: July 26, 2023

    9.0
    Superb, every time I stayed
    • Leisure trip
    • Solo traveler
    • Double Room with Station View
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Property is very conveniently. Located staff are very helpful rooms are clean and they have a communal pool with another hotel which is very nice clean friendly

    Stayed in July 2023

  • Reviewed: July 25, 2023

    9.0
    Great flying visit, so handy for the train station. I’d definitely use this hotel again.
    • Leisure trip
    • Group
    • Double Room with Street View
    • Stayed 1 night
    • Submitted from a mobile device

    Cocktails were a bit rubbish and super expensive!

    Great value for money. Lovely pool and the breakfast was superb.

    Stayed in July 2023

  • Reviewed: July 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Street View
    • Stayed 1 night

    Room air conditioning.

    All was fine, especially the very helpful staff, but the air conditioning was not very powerful in the extreme heat of Marrakesh.

    Stayed in July 2023

  • Reviewed: July 12, 2023

    6.0
    My stay was ok but not great. I’m not sure if I would want to stay there again to be honest. The manager was very apolog
    • Leisure trip
    • Family with young children
    • Double Room with Street View
    • Stayed 4 nights
    • Submitted from a mobile device

    There was only one receptionist at a time so you have to wait around to be seen. The rooms were dusty even after a clean. The rooms look dull and dated. Our room window didn’t shut properly so the dogs from outside interferes with the sleep. The bed was squeaky. There are no tea or coffee in the rooms. What bothered me the most is that you can’t bring food or drink from outside. Not even water! You are expected to buy from the hotel for a much higher price. Most of the staff were not very friendly. There aren’t any iron in the rooms so you have to wait a very long time to get one from the reception.

    Red hotel is now working with Opera Plaza so Red doesn’t really exist anymore. The lobby area is nice and clean and beautifully furnished. The breakfast was ok. The location was great even though on the main road it was next to some restaurants ,a train station and easy access to bus links to get to jemaa-el-fana. One or two staff were friendly. The pool was nice and warm but very busy.

    Stayed in July 2023

  • Reviewed: July 2, 2023

    6.0
    It was alright, but the checking in was a nightmare.
    • Leisure trip
    • Group
    • Twin Room with Station View
    • Stayed 7 nights
    • Submitted from a mobile device

    The receptionist demanded we leave a 350 euro deposit for our room (which was almost the room pricr itself), even though the terms and conditions mentioned a deposit of 50 euros. We even overheard her ask 400 euro deposit from another guest, so we felt that we were being scammed pretty badly. We got the deposit back in the end but requesting a deposit that is almost the same price as the room and asking different deposits from other guests seems very suspicious.

    The staff was friendly and they have an elaborate breakfast buffet so there’s something to like for everyone.

    Stayed in June 2023

  • Reviewed: June 28, 2023

    8.0
    Fantastic stay will visit this place again
    • Leisure trip
    • Family with young children
    • Twin Room with Street View
    • Stayed 7 nights
    • Submitted from a mobile device

    Suggestion to to add in their brochures for excursion they provide ( but I think every hotel should do that) is that a lot of these guides are not being paid by the company. They ( guides) therefore in advance tell you on theatric to pay you for example 30 or 70 Dh. Personally I would tip a guide anyway but I noticed that a lot of guests felt a bit overwhelmed forbade huide to ask them for money as they thought they get paid by the company and therefore it’s included in the price of the trip. They are not, this little money isvactuslly their salary for the tour. You’ll seevtyat a loting times they live in the area. Hotels should be more vigilant with tijdvakken explain the clients they need to pay an ‘extra’ small amount there to the tour guide. I understood but I could tell some of the guests did not andbits embarrassing for the tour guide to ask for that small amount when the tour is finished although he / she explained at forehand that this is the case. Another suggestion: Also the tour arbutus Berber village at the big waterfalls was great but the place where they serve the lunch in my opinion, should be changed. Down by the water boats the food is excellent but the place in this tour that is chosen to have lunch with is a bit commercial and the food is awful. Was not impressed.with that when I saw it. Sill ate it but my daughter and I still are still running to the loo after a day. They can do much better

    Very friendly staff and very helpful Accommodation right near the train station and not far from city centre. Breakfast was excellent and room and beds very nice

    Stayed in June 2023

  • Reviewed: June 25, 2023

    9.0
    Wonderful
    • Family with young children
    • Double Room with Station View
    • Stayed 5 nights
    • Submitted from a mobile device

    Lack of basic in some rooms ie kettles

    Location, facilities, cleanliness,, friendliness

    Stayed in June 2023

  • Reviewed: June 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Triple Room with Street View
    • Stayed 5 nights

    No proper tea making facilities but had to ask for Kettle and tea bags, drainage was blocked but was sorted out very quickly. Internet a little slow and took a while to connect

    Room Size. location, breakfast and staff

    Stayed in June 2023

  • Reviewed: June 19, 2023

    9.0
    Stay was just what we needed and comfortable
    • Leisure trip
    • Family with young children
    • Twin Room with Street View
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was a little hard, but ok

    Breakfast was great, and checkout was relatively quick and smooth

    Stayed in June 2023

Showing 1 - 25

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