I didn’t see any other guests during my stay ..

Beautiful property in a good location for the delights of old town Marrakech.. easy walking to all the must visit places . Friendly neighbourhood.. local eatery, beautiful hamman spa , pharmacy and taxi rank right there. Not accessible by taxi but just a short stroll from drop off.The staff are delightful and respectful and most accommodating.. helping assisting and ensuring that all my requirements were met .. making calls on my behalf .. chaperoning to taxi and so on. Wonderful experience ..thank you all so very much.

Stayed in June 2025

Beautiful property with excellent customer service. Wish we could have spent more time there!

Stayed in March 2025

The room was a bit dark, but it's a riad, so not really a complaint here ...

Hotel was very well located and silent, staff was really really nice, the hammam and massage were really one of the best I've had in Morocco, the hotel was nice the pool is a saviour, breakfast was excellent. I would definitely repeat.

Stayed in May 2025

Was not clear prior to booking limited food and drink options - we were referred to using the sister hotel a short walk away. No alcohol ( though looks like recently did have a licence )

Great location, staff excellent - went the extra mile

Stayed in April 2025

Riad Elegancia was a genuinely perfect place to stay. The two stand outs for us were the property itself (it is beautiful and so zen) and the service (nothing was too much, the cleaning was spot on and everything was dealt with promptly and efficiently). As it was Ramadan no alcohol was served, but you could visit their sister hotel nearby, which was super close and also had a beautiful roof terrace, if you fancied a tipple. Will absolutely be back

Stayed in March 2025

Rooms was clean and comfortable. We stayed in February, there was hot water and air conditioning units in room. Staff was very friendly and helpful. They helped us to arrange agafay trip. Location was amazing , very close to souks and jemaa el-fnaa as well as many other places. We just walked and find many places.

Stayed in February 2025

No msemmen at breakfast

Friendly staff - went above and beyond with any request. Beautiful terrace and pool which was perfect for sunbathing. Bar serving alcohol which is not common in Morocco. Perfect location as walkable to everywhere

Stayed in February 2025

On the pricier side, but worth it.

Great service. Rooms are incredible and so modern. Exceptional Internet! And a lovely rooftop and pool (decent enough gym too).

Stayed in February 2025

Staff were really helpful and very attentive, they went above and beyond to make sure our stay was comfortable and enjoyable. Breakfast was plentiful! and delicious. The spa and gym facilities were good too. The hammam massage was brilliant! We will definitely be back!

Stayed in February 2025

Restaurant very expensive. Didn’t eat there as lots of options to eat nearby.

Great location. Only a short walk from taxi drop off. Peaceful. Beautiful rooms and decor. Very comfortable. Lovely roof top with excellent view over the city. Highly recommend

Stayed in February 2025

We would have preferred being able to choose what to order for breakfast instead of receiving a standard set of dishes. Also, the windows in the room face a common area so you can't really leave them open. To get to the Riad entrance you need to walk a couple of minutes in a tiny and dark street.

I really loved the gorgeous design in the reception area, so colourful and unique. The team is absolutely amazing and would go above and beyond to help in any way. We loved spending time on the roof top area where a lovely bar and a nice pool are. Our room was clean and so beautifully designed, with an extremely comfy mattress too.

Stayed in February 2025

The Riad is slightly on the pricey side compared to others - but of course very luxurious.

Very nice and beautifully decorated Riad with very friendly and helpful staff. Extremly authentic Morrocan decor.

Stayed in January 2025

It was clean & everyone was helpful & friendly

Stayed in January 2025

I loved everything

It was like heaven staff amazing, all the small touches in the room and wine. I wasn’t sure about getting the breakfast but it was the best food I have had since arriving in Morocco

Stayed in January 2025

Honestly, cannot recall anything I didn't like. Perhaps the location was not super centric, but is very well located anyways.

I absolutely love the decor and the attention put into the details. Everything looked quite lush, and cared about and I liked that there was a spa and therefore the possibility of a Hamam experience inside the hotel already.

Stayed in January 2025

N/a

We enjoyed staying at Elegancia. Everything from facilities, location to taste of food, and especially the staff ‘s kindness matched our expectations. The staff hospitality is great, far more better than in other hotels (4 or 5 stars) we’ve been in Western Europe. They really know what hospitality means.

Stayed in January 2025

Beautiful Riad, very good location walking distance to the souks old and new medina. Lovely staff very helpful. Beautiful rooftop with a pool, very relaxing.

Stayed in January 2025

Staff are exceptional Really make you feel welcome and are very professional Beautiful Riad walking distance to all the action Great location

Stayed in January 2025

Nothing

The room was fantastic and we could relax at the room as well as at the rooftop. The cars could reach the main road outside the hotel and then 3 minutes walk to the hotel. All things just be same as the pictures show.

Stayed in October 2024

All was excellent, though a couple of suggestions would be to provide the guests with toiletries as a 5 star establishment (e.g. toothbrushes, toothpaste, etc) and to install additional lighting on the terrace. The terrace was dimly lit for ambience however due to the lights being spaced out, it was too dark to have dinner upstairs.

The service provided by the staff, they were very attentive to all needs (locations, taxis, general queries/ assistance). The decor was a beautiful introduction to the architecture of Morocco, I would most definitely recommend staying in a Riad to fully appreciate the culture and beauty of the country. I would like to give a special thanks to the doorman, who would receive and escort us to and from the property after dark, we felt very safe during our time here.

Stayed in September 2024

Property was beautiful and well maintained. Staff were very helpful.

Stayed in October 2024

Nothing

The staff were very helpful The location is perfect The room was clean If you want more pictures and videos you are more than welcome on my instgram : Seasea.overseas

Stayed in September 2024

The side street to access the riad is very quiet and is a minute or so walk from the main street, solo female travels might feel less comfortable walking there alone in the evening, although hotel staff very attentive at letting guests in via the doorbell and is well lit. The vegan breakfast options were limited (jam, bread, fruit, refreshments) and overpriced at 13euros, though tasty. The bar/restaurant on the terrace did not appear to be open during our stay outside of breakfast hours.

The riad is beautiful, stylish and the rooms are elegantly decorated. The bed was incredibly comfy. Having the swimming pool on the terrace meant that we could sunbathe and cool down all in one place (unlike a lot of riads where the pool is downstairs and in shade). There were lots of special extra touches such as complimentary biscuits and wine left for us in the room and Morrocan tea and sweet treats on arrival. The riad is conveniently located a 25 minute walk to the Jardin Majorelle and a 15 minute walk to Le Jardin Secret/ Ben Youssef Madras, with a number of restaurants nearby, set away from the hussle and bustle of busier areas closer to Jemma El Fenn. Taxi rank close by to the riad should you need it to travel. Would highly recommend, we had a wonderful stay. Great for those wanting a bit of luxury and to relax.

Stayed in August 2024

The riad is in a central location which is perfect for getting around but the alleyway leading to the hotel can be improved. I also had a little trouble breathing due to the air condition in the room. For anyone wishing to do some work in the central hall maybe a little more or different lighting would help create a better work environment if needed.

The staff were amazing, helpful and, accommodating. Both current hotel managers, Amina and Mohammed were exceptional, professional, and kind. Moreover, compared to other riads visited this was the most beautiful in terms of color and design.

Stayed in September 2024