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Reviews of Riad Palais Des Princesses & Spa

41 Derb Jamaa, Rue Riad Zitoun El Keddim, 40 000 Marrakech Medina, Medina, 40000 Marrakesh, Morocco

#555 of 1,304 hotels in Marrakesh

Guests' Choice

Review Score

Based on 687 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.6

  • Facilities

    9.1

  • Staff

    9.7

  • Value for money

    9.1

  • Free Wifi

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 8, 2025

    10
    if in doubt this is the place to go and stay
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights

    Nothing really.

    The overall package was amazing, from location to the room even the breakfast was very good. Couldn't recommend this place more. Staff is top notch and always ready to help you.

    Stayed in September 2025

  • Reviewed: September 6, 2025

    9.0
    Very pleasant and comfortable stay in a typical historical landmark
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    We had a very enjoyable stay. Everything about this Riad was amazing. The location was really good too, it was easy to go around the old town and the various attraction spots. We had a very cosy and clean room, equipped with very comfortable beds. The breakfast offered was sumptuous. And most importantly, the staff were attentive, friendly and they truly made us feel welcomed throughout our stay in Marrakesh. If we come back for a visit again, this would be our choice of stay. Thank you for everything!

    Stayed in September 2025

  • Reviewed: September 2, 2025

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Right in the centre of Medina.

    Stayed in August 2025

  • Reviewed: August 30, 2025

    9.0
    Highly recommended and value for money
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights

    There is nothing to not like about the place

    The people working there are very polite and friendly, the food is exceptional good, the location is just metres away from the market. Overall highly recommended

    Stayed in August 2025

  • Reviewed: August 30, 2025

    10
    Great location, great value
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Clean and great location, plenty of space and helpful staff

    Stayed in August 2025

  • Reviewed: August 19, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was quite small but was ok.

    Beautiful riad. Good location to square. Charming rooms.

    Stayed in August 2025

  • Reviewed: August 17, 2025

    10
    Perfect location and amazing staff with big heart
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There was nothing i did not liked.

    EVERYTHING! but specially Cleopatra cat🥰

    Stayed in August 2025

  • Reviewed: August 15, 2025

    10
    Absolutely spectacular hotel stay!
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The pool is very far from the sun loungers (separate floors) and couldn’t get a cocktail with dinner :(

    Everything!! This property is simply spectacular. Amazing value for the price, it is pristine and the staff are extremely professional. One of the most magical stays we’ve had travelling- ever!

    Stayed in August 2025

  • Reviewed: August 14, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything

    Stayed in August 2025

  • Reviewed: August 12, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Everything was fantastic , customer service was above and beyond , the waiter in the restaurant Nuha was soooo nice and helpful , Chef Khadija her breakfast was above and beyond

    Stayed in August 2025

  • Reviewed: August 9, 2025

    8.0
    Beautiful terraces
    • Leisure trip
    • Travelers with friends
    • Royal Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The spa was very small and poky. The hammam was extremely dark and massage room was not very inviting.

    Loved the terrace on all the Riads that were all together. Liked the size of the rooms in the royal suite . And beds were comfortable.

    Stayed in August 2025

  • Reviewed: August 6, 2025

    8.0
    Cute riad in the Medina
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 4 nights

    Not a dislike, but like most riads in Morocco, there are a lot of stairs, so if you need accessible accommodations, please disclose ASAP to get a room on the ground floor.

    The staff were excellent in communicating before we even arrived at the riad. They arranged for an airport transfer and had a bellhop waiting for us at the main square to help with our bags. We were welcomed with a much needed Moroccan tea and once we were settled in our rooms the place was nice, comfortable and spacious. The pool was a perfect relief to dip into after a long, hot day in Marrakech. No noise issues, since the hotel had strict quiet hours. Excellent breakfast including Moroccan tea every morning. It was a GREAT way to start our day. Well located in the Medina, but also a few minutes walk to taxi stands and other attractions. I'd stay here again.

    Stayed in July 2025

  • Reviewed: August 3, 2025

    10
    This riad is a beautiful haven
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Nil

    This is a haven. It's a pleasure to be here. The decor is delicate and beautiful, the staff are very friendly and helpful, and it's so convenient. I've extended my stay by 4 nights. It's priced appropriately.

    Stayed in August 2025

  • Reviewed: August 1, 2025

    10
    Wonderful riad, I have rarely encountered places as clean and efficiently organised as this one
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    I love the staff, they all were so helpful, polite and warm. I’d especially mention Mariam, Souhaila and Abdelmalek’s easy communication and friendliness. They do a great job and are incredibly efficient! The place is a dream, very well situated and very clean, with plenty of space to wander and relax. I would totally recommend it to anyone!

    Stayed in July 2025

  • Reviewed: August 1, 2025

    10
    We spent a week in Marrakesh in the hottest days of July for my Partner’s 40. birthday. The place created great memories
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing

    Located within a walking distance to the main square and the other most important landmarks of Marrakesh. The Riad retains its historical character with meticulously preserved decor and gracefully aged stone details: stairs, fountains, tiles. The interior is quiet and relaxing, with trickling water, rose trees, and orange blossom scent. The staff takes professional care of the quests offering warm welcome at the reception desk, impeccable cleaning service, and hospitable service at the tasty breakfast, itself mixing traditional and international cuisine. The place offers chilled and luxurious haven from the hustle and bustle of the vibrant city. You can spend a relaxing day off sightseeing between lounging on the rooftop terrace and dipping in the small pool when the sun gets too hot. This is what we enjoyed. - classy interior - friendly staff - tasty breakfast - strong WiFi - great location - complimentary leisure facilities

    Stayed in July 2025

  • Reviewed: July 31, 2025

    10
    Fantastic Riad and unbelievable value
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Loved it all, it was perfect

    Absolutely stunning Riad, beautiful inside and out a real hidden treasure. The staff were incredibly helpful, especially Simo who went over and above as well as his colleague whose name I didn’t get but he was equally amazing, thank you so much. 10 out of 10 for customer service

    Stayed in July 2025

  • Reviewed: July 28, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    What did you like? Everything! From the moment you walk into the cool air conditioned riad, to the friendly receptionist who welcomes you with fresh mint tea. The riad is beautifully decorated, it smells lovely and is always immaculate. The rooms are well air conditioned and the beds are firm but comfortable. The rooftop is a nice spot to dry off after a swim in the pool or just relax in the evening. The breakfast was excellent. A range of hot food, sweet treats and cold items such as salads, cheeses, meats. All the staff were kind and helpful and provided local knowledge and advice.

    Stayed in July 2025

  • Reviewed: July 28, 2025

    9.0
    Wonderful
    • Travelers with friends
    • Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No liquor license. Would of like a cocktail on rooftop garden or glass of wine with dinner.

    Spacious rooms for two girls. Very clean,roof top amazing. Location excellent close to everything. Staff couldn't do enough for you,so helpful and friendly. Good choice for breakfast.

    Stayed in June 2025

  • Reviewed: July 27, 2025

    10
    Better than I could of ever imagined
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing top notch in every aspect

    This Riad was absolutely stunning magical place. The moment I walked in I was mesmerized by the smell and all the beauty around me. The attention to detail was incredible. The staff were spectacular and friendly with warm smiles and immaculate customer service. The Riad was an oasis full of beautiful decor throughout every corner. The rooftop was so relaxing and breathtaking. My rooms were absolutely perfect. What an amazing experience to hear the birds in the morning along with a spectacular breakfast that was so delicious. I felt totally relaxed and so at peace there. So good for my soul. I can’t wait to go back again I will definitely book this Riad again. I was also traveling with my family and they loved it. I have a son with autism and staff went above and beyond to make him happy and welcomed thank you to you all ❤️ I felt like a princess at this Riad for 3 days don’t even think about it book here

    Stayed in July 2025

  • Reviewed: July 23, 2025

    10
    Enchanting Palace
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    NA

    We found a lovely place in the traditional Marrakech. The hotel calls for fairy tale and dream with lovely staff going the extra mile to make the stay wonderful and unforgettable. The first contact with the three supportive staff of the reception. Thanks for the traditional tea and biscuits welcoming every guests, the tour of the hotel, the information about our way around, the indication of the non go zone and the sites to visit. Each room has a name and Lalla Ritha had sufficient dimensions and was very neat calling for dreams. Same as the traditional bathroom, fluffy clean towels and bathrobes besides necessary toiletries. The bed was comfortable as well as the pillows. The cleaning staff very engaged with their work. Internet connection is perfect with a TV program, YouTube and Netflix. My daughter really enjoyed the stay as the hotel is children friendly. No noise just lovely scented candles in the night and enchanting fountains with water flowing on roses or petals when day breaks until night calls for sleep. The breakfast buffet is actually a royal healthy brunch. Nouhaila was super friendly, the Chief and Mariama too anytime we went to the breakfast and even when just passing by the restaurant. The hotel is located in a very good place leading in 2mn to the place Jemaa el Fna, the souk, the restaurants, but also to the mosque Koutoubia and the Jardin Secret. Riad Palais des Princesses and Spa is very well located when it comes to commuting to most of the interesting sites to visit. The hotel has a solarium on the roof where one can enjoy the heat but when in the room with very tick walls from the traditional Moroccan architecture, one enjoys a cool environment so we sometimes slept without the AC. The stay was so wonderful as I really needed peace and quiet environment to recover from an intense fatigue. Like my daughter said, if we could go over 10 on the rating, she would give 100 out of 100. We shall surely return there inshallah!

    Stayed in July 2025

  • Reviewed: July 21, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The pool is perfect for 4 people but no more

    The smell is just amazing The tea when you wait for your room The bathroom was exceptional

    Stayed in July 2025

  • Reviewed: July 20, 2025

    10
    Everything was very nice, the staff were super nice , friendly and helpful with everything we needed. Definitely will be
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing not to like

    Everything! the staff, the facilities, the food , the location.

    Stayed in June 2025

  • Reviewed: July 18, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything is perfect

    The place is amazing, the staff is amazing as well and they assure you an excellent stay

    Stayed in July 2025

  • Reviewed: July 18, 2025

    10
    Fantastic
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was fantastic

    Amazing

    Stayed in July 2025

Showing 1 - 25

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