Nothing

Our flight was very delayed and the riad kept in touch with us to make sure our taxi was available. We were provided with the most delicious dinner and our room and facilities were exceptional. Lovely, helpful staff - thank you for an amazing stay!

Stayed in April 2024

The only point we would make is around the location. The riad is outside of the Medina centre, whilst it’s a really peaceful location it’s quite a walk to the square. The walk can be quite intimidating as it’s through a residential and local area. We found it uncomfortable at some points and you can get scammed easily if you are not careful. We got used to it by the end and it was good to experience the culture.

Amazing stay at Riad Laila. Staff were super attentive, friendly and knowledgeable about the local area. The mint tea was my absolute favourite! Breakfast service was spot on and relaxed. Nothing was too much trouble! We stayed in the suite which was really spacious and loved the traditional Moroccan house vibes. The Riad was super clean and beautiful. Definitely would recommend 🙏

Stayed in April 2024

Location was great, breakfast is excellent

Stayed in April 2024

Really lovely location, staff were very friendly and they did a great breakfast each day

Stayed in March 2024

The riad is situated in the north west of the medina in a residential neighbourhood. The locals try to scam you by telling you the street is closed. Ignored them, but if you are a nervous traveller, the property may not be for you

Gorgeous Riad which is an oasis from the outside streets. As you enter all you can hear are the birds. The property is really spacious and has a beautiful pool and roof terrace

Stayed in March 2024

Just a couple of minor (very minor) gripes and in the grand scheme of things, hardly worth mentioning. But feedback is useful and in support of their clear ethic of continuous improvement. 1) When arranging day excursions please do explain all possible costs that will be incurred e.g. when we finished being guided around the Ouzoud falls our guide needed paying (fortunately we had enough cash on us as he did not have credit card facilities). We arranged the trip via the hotel and understood that all costs were to be paid by the Riad, who would in turn charge us on our departure. A minor thing that could have been very difficult had we not been prepared. 2) The shower in our room was impressively a ...... trickle! :-) More water pressure please. Well that's all I have, everything else (and I mean EVERYTHING) was faultless. A very happy, relaxed, Miles & Judith Pearson

I'd highly recommend the Laila to anyone who wants the very best from a laid back and professionally run Riad. (Where have you stayed where the entire set of linen is changed every day!) The place was immaculate. The staff simply could not have been more helpful and supportive to my wife and myself. Nothing was too much. The breakfasts were different to what we normally have (but in a good way). and spot on nonetheless, simply could not fault it!. It is a dead cert that should in the future we return to Marakesh then The 'Riad Laila' is where we will be staying.

Stayed in March 2024

The left hand bedside light switch was weird as it controlled the main lights in the room but not the bedside light. An omelette at breakfast would be most welcome.

This was a superb Riad isolated from the bustle of the Medina. A warm welcome and most accommodating staff were a real bonus. The facilities were great with 3 comfortable rooftop terraces and a delightful pool centrepiece with surrounding garden. Dinner and breakfast were first rate, served in a 'living room' with fine interior decoration and ambience and a lovely open wood fire. The room was well appointed, comfortable and of sumptuous size. Of especial note was the large size of the towels provided - a luxury

Stayed in March 2024

Such a beautiful riad, with incredibly kind people working there!!! Would recommend to everyone.

Stayed in March 2024

Amazing riad with an incredible garden and pool. All staff were incredibly kind and welcoming. The food peovided was fantastic.

Stayed in March 2024

Loved everything!

Stayed in January 2024

What a perfect oasis away from the hustle and bustle of the Medina. We loved everything about our stay here: extremely welcoming and friendly staff, comfortable bed, clean room and delicious breakfast. The Riad is so beautiful. We also had dinner twice and it was really fresh and tasty. Cannot recommend this place enough. Thank you!

Stayed in February 2024

Nothing - everything was just perfect.

This riad was perfect for our Marrakech trip, it definitely surpassed our expectations. We loved the green and quietness of the place! The staff was the best part of it: super kind, always with a smile and they gave us valuable advices for our stay in Marrakech. We could not recommend it more!

Stayed in January 2024

We were a little disappointed as there were no amenities provided in the room. For example, tea, coffee or a kettle to make a hot beverage when needed. Everything was on room service whereas many other places have this provided inside the room free of charge. There was no water provided, we had to buy water. Any tea or coffee ordered had to be paid as well. There was no table in the room nor a waste bin. A table is a basic necessity that was not in the room and we had to eat with the plates on our laps. The shower definitely needs upgrading because it was a very small shower head, which didn't give a satisfying clean feeling. This definitely needs to be changed in order to give a relaxing and much needed cool shower in the hot country.

The Riad had a very comfortable beautiful courtyard, which was very relaxing to sit in and enjoy time. There's no doubt that the staff was very kind, friendly and polite and were available all the time to help you. Ibrahim the manager who was there for a temporary period was very helpful. Abdu who did the evening duties was very cooperative and helpful. Mariam and her friend were pleasant and kind and Brought a smile on our faces. The breakfast they made was super yummy and filling and we were always given different varieties. If you wanted an egg or an omelette you could always ask as a request and receive the best omelette made. We had a lovely time at the Riad.

Stayed in January 2024

Nice Riad, quiet, good breakfast and friendly staff

Stayed in January 2024

No wifi in the room

It was so beautiful and clean. The pool is stunning and I wished I came in summer so that I could take a dip. Staff friendly. Dinner was very nice but in big proportions and we didn’t manage to finish.

Stayed in January 2024

Staff were lovely. Close to a main gate

Stayed in January 2024

I loved the way the staff took care of us. Especially Miriam, Najua and Mohammed treated like family. If we ever go back to Marrakech, they will be the reason for us to book the same Riad again. Much grateful for everything.

Stayed in January 2024

Beautiful property - the pool and lounge with the fire at night was just wonderful! The staff were so helpful and kind.

Stayed in January 2024

For us we loved the location, it’s on the edge of the old town so we could hop over to the new part of the city or walk into the medina depending on what we fancied. If you travel with confidence the location is amazing but I would think walking back at night on your own or maybe as a women may feel quite intimidating.

We had the most amazing time! The Riad is stunning, the staff are wonderful, it was pure bliss. Very peaceful and 99% of the time felt like our own private residence! Stunning!

Stayed in January 2024

Walking back to the Riad from the old town at night sometimes felt a bit shifty if walking on own.

Amazing property, attentive staff, location was great to visit both old town and new town. Breakfast was lovely, didn't use the pool but it was tempting. The terrace was a beautiful spot to catch the sunrise. Highly recommend!

Stayed in January 2024

Our standard room was really very small.

The Riad is so beautiful and exactly like the pictures. The breakfast was wonderful and one night we had a vegetarian dinner too that was wonderful.

Stayed in December 2023

Wifi connection

The helpful staff, the amazing breakfast, the fire place and the Riad architecture.

Stayed in January 2024

Fantastic staff, great location, great facilities and amazing food. An absolute gem!

Stayed in January 2024

Nice riad , great staff and beautiful location!

Stayed in December 2023