The hotel could do a better job in telling travelers where to tell the taxi or other drivers to drop them off. OInly alleyways lead to the hotel (a very charming feature), but difficult to find.

The ambience. The atrium is gorgeous! The staff is excellent. Locatio n, location, location.

Stayed in March 2024

We were not given the room initially we booked for but Yesin made sure the next day all our requests were accommodated The timings of the Bahia palace etc was not advised correctly but the staff did assist to help us.

Excellent Riad. The original features have been maintained well. The staff are brilliant. All local excursions organised with them with good deals and we liked the recommendations. Location is also very central.

Stayed in April 2024

The room was really small and uncomfortable

The Riad is truly beautiful and the staff is amazing

Stayed in April 2024

I suggest to have at least 1 swimming pool with heated water

Almost everything

Stayed in April 2024

Truly there was nothing we didn't like besides the fact the pool was cold but thats also because we went in march.

The staff was wonderful and very attentive. They got us all the taxis and information we needed. They had wonderful cat workers as well who were there when you wanted something to pet (He likes tips). The restaurant food and drinks were phenomenal and their happy hour slaps. The views of the courtyard and the flowers were to die for. It is a very quiet and safe area. Breakfast was good and changed from day to day. The cleaning ladies cleaned so well and would even fold our clothes for us.

Stayed in March 2024

Excellent helpful staff. Very friendly

Stayed in March 2024

Unable to have an early breakfast. It is served 0730-1030 but we had to leave at 0700 for a desert trip, we asked for some eggs but were told it wasn’t possible…real shame as their shakshuka is amazing. So we got some pieces of fruit and some cake instead.

Simply beautiful and the staff were very welcoming. If you want to eat méchoui, you need to order it the day in advance. We loved our stay and would love to come back again, hoping to get a special offer from the hotel……

Stayed in March 2024

Everything

Stayed in March 2024

The breakfast buffet did not have enough choices, especially for those with a sweet tooth like me.

Everything was perfect, the hotel is absolutely beautiful and cosy, the staff is very friendly.

Stayed in March 2024

Absolutely nothing!

The staff could not have been more accommodating during our 4 night stay. Moroccan tea on arrival, lovely breakfast every morning with freshly squeezed orange juice, rooms tidied every day. We ate dinner here once during our stay and it was one of the best ones we had in Marrakech. Every member of staff was so helpful and we literally could not tip them enough for every thing they did for us. Location is perfect, close enough to main square and shops but hidden down a quiet alleyway. Gorgeous rooftop for sunbathing (which has another pool) and the intricate design of the ceilings are just amazing. Mini fridge in the room (restocked every day) was also a bonus!

Stayed in February 2024

A dream in Marrakech: the structure, the armosphere, the perfumes, the colors, the food, a taste of Marocco!

Stayed in March 2024

The building, flowers, decoration make you feel like in an isolated heaven in the heart of the city.

Stayed in March 2024

Nothing to dislike about this riad - would absolutely come back here specifically next time.

Beautiful authentic palace, with stunning architecture and carefully tended terrace plants. Exceptionally clean pools, polite and friendly staff, attentive service and reasonable prices for the excellent food and drink services.

Stayed in March 2024

nothing, everything was perfect! the hotel is hidden down a little back street so you only have to go around the corner to get a taxi if needed.

the hotel was absolutely stunning! i knew from the pics it would be lovely but in person, it just blew us away! so many gorgeous rooms and the outside space was just incredible. 2x pools as well (although you only use the rooftop one) which is perfect after a day of walking around. the hotel is hidden away so an ideal little oasis perfection amongst the busy streets of marrakesh.

Stayed in March 2024

TV was very dated

Great breakfast. Good location for Marrakesh. Very helpful staff. Lovely decor and roof top terrace

Stayed in March 2024

Shower was leaking but it was manageable in the end. You need to do some research first about the medina and the streets to be prepared about the area, but once you enter the riad, a whole different world reveals :)

Lovely location, with lovely architecture and a beautiful interior garden, it really feels like the 1001 nights stories :) The plants and the pool make the location even more beautiful. The rooftop is also amazing. I really loved everything about it!

Stayed in March 2024

Not enough cupboard space. Had to live out of our suitcases.

Stayed in March 2024

Nothing

Stunning architecture and authentic decorative finishes. Countless areas of interest and beauty within the Riad. All the staff were welcoming and very friendly, always happy to provide an impeccable service. The rooms were tasteful and comfortable. The roof terraces were simply lovely with the benefit of watching the sunsets. Breakfast was very good with an excellent choice and exceptional fresh orange juice. We ate at the restaurant a couple of times too and can highly recommend, especially the dishes that require advance preparation. The location was perfect for discovering the sights of Marrakech. We enjoyed our stay immensely and would happily return in an instant.

Stayed in February 2024

Nothing

I loved everything. The riad is magical, and it's the most beautiful place we've seen in Marrakech. Every corner is a piece of art. At night, with all the lights, this place turns to a piece of heaven. All the staff was amazing, polite, friendly, professional and welcoming, we absolutely loved everyone. The breakfast was tasty and homemade. Our last day, we had troubles sleeping due to noises from the room next to us and baby crying. The next day, Mohamed from the reception was exceptional and helpful and changed the room for us. If we go back to Marrakech, that is the place where we would stay again. It's also close to all the attractions in Marrakech and we walked most of the time. Can't express how much we loved this riad and our stay there.

Stayed in March 2024

Everything

Stayed in March 2024

Nothing. Our stay was first class.

Absolutely outstanding! My wife and I stayed at Palais Sebban for a week and were completely taken aback not only by the sheer beauty (well documented in the reviews) of the Riad itself but also the friendliness and kindness of every staff member working here. We’ve travelled around the world and have never experienced the kind of hospitality shown to us by Palais Sebban. From the first minute you enter the Riad, you know that you are somewhere special.

Stayed in March 2024

The riad has no carpets on the floor and it would need some flip-flops because otherwise it gets cold. The breakfast needs a little bit more variety, especially when it comes to eggs and cold cuts... but the food was delicious.

This place is amazing! I loved everything about our stay here: the staff is great, the food is nice, the riad itself is amazing not to mention the location. Our room was spacious, it had a super comfy bed, the cleaning was spotless and the cosmetics in the bathroom were super good. (I bought some when I left). When I am back in Marrakech I will stay again here!

Stayed in February 2024

The bathroom and shower need an improvement. It’s really annoying to regulate the cold and hot water in the shower. If another room opens the water the shower gets cold or extremely hot. The bed mattress was not comfortable and the room had a bit of smell of a closed/humid place.

The Riad’s architecture is just stunning! The different patios and the terrace are so beautiful that you will find yourself seating there and admiring the place while having a tea. The staff were very helpful and friendly. The location is also great as it’s just at the border of the Medina which makes it easier to access the Medina and also to get a taxi outside the Medina.

Stayed in February 2024

Beautiful property, excellent location and really impressed with our room! Staff were lovely and looked after us. I will miss the cat that lives in the riad!

Stayed in December 2023