43, Derb Moulay Abdellah Ben Hssein Laksour, Medina, 40000 Marrakech, Morocco
#267 of 1,133 hotels in Marrakech
Guests' ChoiceBased on 769 hotel reviews
9.2Cleanliness
9.3
Comfort
9.3
Location
9.6
Facilities
9.2
Staff
9.6
Value for money
9.0
Free WiFi
8.9
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End of dialog contentReviewed: 24 April 2024
Soumaya
United StatesEnhancements to the communication protocol are required. Our recent experience involved an extended wait of 15-20minutes outdoors, necessitating multiple attempts to gain entry via phone calls and doorbell rings, notably occurring at 1 a.m. The efficacy of communication, particularly regarding late-night access procedures, designated entry points, and an accessible emergency contact, requires urgent attention. These improvements are crucial, considering the potential distress of solitary guests encountering similar circumstances.
This property is beautiful; the architecture and ambiance were truly remarkable. Everything that a riad should be! Also, the breakfast was sumptuous.
Stayed in April 2024
Reviewed: 23 April 2024
Carrie
United StatesThere were some small bugs here and there outside and in bathroom but it didn’t bother us because they are not harmful and didn’t fly around.
Very beautiful property and good for photos. The garden was well kept and very clean. The staff was very helpful and always nice to us, and you could often see cats around the Riad too.
Stayed in April 2024
Reviewed: 23 April 2024
Tomke
GermanyVery friendly staff, outdoor seating by the pool is lovely, on street parking max 2 min walk away, cave shower was pretty cool
Stayed in April 2024
Reviewed: 20 April 2024
Jack
United KingdomThe gen
Stayed in March 2024
Reviewed: 19 April 2024
Federico
ItalyThe only downside is our room was ground floor and our glass door and windows faced a common inner courtyard, which luckily wasn’t that busy.
The palace is absolutely stunning, it truly resembles the architectural wonders of Marrakech (like Bahia palace or Madrasa Ben Youssef). The room was large and beds comfortable. Breakfast was buffet with lots of options.
Stayed in April 2024
Reviewed: 18 April 2024
Georgia
United KingdomThe property is beautiful very authentic and the service is exceptional.
Stayed in April 2024
Reviewed: 14 April 2024
Thomas
United StatesThe hotel could do a better job in telling travelers where to tell the taxi or other drivers to drop them off. OInly alleyways lead to the hotel (a very charming feature), but difficult to find.
The ambience. The atrium is gorgeous! The staff is excellent. Locatio n, location, location.
Stayed in March 2024
Reviewed: 8 April 2024
Sridhar
United KingdomWe were not given the room initially we booked for but Yesin made sure the next day all our requests were accommodated The timings of the Bahia palace etc was not advised correctly but the staff did assist to help us.
Excellent Riad. The original features have been maintained well. The staff are brilliant. All local excursions organised with them with good deals and we liked the recommendations. Location is also very central.
Stayed in April 2024
Reviewed: 7 April 2024
Frederik
NetherlandsThe room was really small and uncomfortable
The Riad is truly beautiful and the staff is amazing
Stayed in April 2024
Reviewed: 3 April 2024
Enrico
ItalyI suggest to have at least 1 swimming pool with heated water
Almost everything
Stayed in April 2024
Reviewed: 2 April 2024
Fermin
United StatesTruly there was nothing we didn't like besides the fact the pool was cold but thats also because we went in march.
The staff was wonderful and very attentive. They got us all the taxis and information we needed. They had wonderful cat workers as well who were there when you wanted something to pet (He likes tips). The restaurant food and drinks were phenomenal and their happy hour slaps. The views of the courtyard and the flowers were to die for. It is a very quiet and safe area. Breakfast was good and changed from day to day. The cleaning ladies cleaned so well and would even fold our clothes for us.
Stayed in March 2024
Reviewed: 27 March 2024
Sue
United KingdomExcellent helpful staff. Very friendly
Stayed in March 2024
Reviewed: 26 March 2024
Jean-marc
CyprusUnable to have an early breakfast. It is served 0730-1030 but we had to leave at 0700 for a desert trip, we asked for some eggs but were told it wasn’t possible…real shame as their shakshuka is amazing. So we got some pieces of fruit and some cake instead.
Simply beautiful and the staff were very welcoming. If you want to eat méchoui, you need to order it the day in advance. We loved our stay and would love to come back again, hoping to get a special offer from the hotel……
Stayed in March 2024
Reviewed: 25 March 2024
Ottavio
SwitzerlandEverything
Stayed in March 2024
Reviewed: 25 March 2024
Karolina
LithuaniaThe breakfast buffet did not have enough choices, especially for those with a sweet tooth like me.
Everything was perfect, the hotel is absolutely beautiful and cosy, the staff is very friendly.
Stayed in March 2024
Reviewed: 20 March 2024
Lucy
IrelandAbsolutely nothing!
The staff could not have been more accommodating during our 4 night stay. Moroccan tea on arrival, lovely breakfast every morning with freshly squeezed orange juice, rooms tidied every day. We ate dinner here once during our stay and it was one of the best ones we had in Marrakech. Every member of staff was so helpful and we literally could not tip them enough for every thing they did for us. Location is perfect, close enough to main square and shops but hidden down a quiet alleyway. Gorgeous rooftop for sunbathing (which has another pool) and the intricate design of the ceilings are just amazing. Mini fridge in the room (restocked every day) was also a bonus!
Stayed in February 2024
Reviewed: 20 March 2024
Ottavio
SwitzerlandA dream in Marrakech: the structure, the armosphere, the perfumes, the colors, the food, a taste of Marocco!
Stayed in March 2024
Reviewed: 20 March 2024
Arnaud
SwitzerlandThe building, flowers, decoration make you feel like in an isolated heaven in the heart of the city.
Stayed in March 2024
Reviewed: 18 March 2024
Iain
United KingdomNothing to dislike about this riad - would absolutely come back here specifically next time.
Beautiful authentic palace, with stunning architecture and carefully tended terrace plants. Exceptionally clean pools, polite and friendly staff, attentive service and reasonable prices for the excellent food and drink services.
Stayed in March 2024
Reviewed: 18 March 2024
Breckon
United Kingdomnothing, everything was perfect! the hotel is hidden down a little back street so you only have to go around the corner to get a taxi if needed.
the hotel was absolutely stunning! i knew from the pics it would be lovely but in person, it just blew us away! so many gorgeous rooms and the outside space was just incredible. 2x pools as well (although you only use the rooftop one) which is perfect after a day of walking around. the hotel is hidden away so an ideal little oasis perfection amongst the busy streets of marrakesh.
Stayed in March 2024
Reviewed: 17 March 2024
Paul
United KingdomTV was very dated
Great breakfast. Good location for Marrakesh. Very helpful staff. Lovely decor and roof top terrace
Stayed in March 2024
Reviewed: 14 March 2024
Mihaela
RomaniaShower was leaking but it was manageable in the end. You need to do some research first about the medina and the streets to be prepared about the area, but once you enter the riad, a whole different world reveals :)
Lovely location, with lovely architecture and a beautiful interior garden, it really feels like the 1001 nights stories :) The plants and the pool make the location even more beautiful. The rooftop is also amazing. I really loved everything about it!
Stayed in March 2024
Reviewed: 13 March 2024
Michael
United KingdomNot enough cupboard space. Had to live out of our suitcases.
Stayed in March 2024
Reviewed: 10 March 2024
Caroline
United KingdomNothing
Stunning architecture and authentic decorative finishes. Countless areas of interest and beauty within the Riad. All the staff were welcoming and very friendly, always happy to provide an impeccable service. The rooms were tasteful and comfortable. The roof terraces were simply lovely with the benefit of watching the sunsets. Breakfast was very good with an excellent choice and exceptional fresh orange juice. We ate at the restaurant a couple of times too and can highly recommend, especially the dishes that require advance preparation. The location was perfect for discovering the sights of Marrakech. We enjoyed our stay immensely and would happily return in an instant.
Stayed in February 2024
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