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Reviews of Riad Rcif & Spa Originale This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Avenue Ben Mohamed El Alaoui, N°1 Takharbicht Laayoune R'cif 30200 , Fes El Bali, 30000 Fez, Morocco

#38 of 248 hotels in Fez

Guests' Choice

Review Score

Based on 156 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.5

  • Location

    8.9

  • Facilities

    9.5

  • Staff

    9.5

  • Value for money

    9.2

  • Free WiFi

    9.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 6, 2024

    9.0
    Quality accommodations. Questionable customer care.
    • Leisure trip
    • Solo traveler
    • Fes Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I felt that my reservation could have been handled much better. My check-in had to be delayed (and my stay at the property shortened) because of a delayed flight that set my entire travel itinerary back by one full day. I provided more than three continuous days notice of the change to both the property and Booking.com, but the property failed to respond to all of my attempts to contact them by email, whatsapp, and booking.com messaging service. It took direct emails to Booking.com customer service to finally get a response back, and even then the response came within less than 24 hrs of my revised check-in date. The property’s inflexibility and unwillingness to compromise on the change/cancellation fee in spite of the late arrival being out my control cost me a significant portion of my travel budget. I booked all fourteen nights of my accommodations for this holiday with Booking.com, and this lack of understanding and customer care on part of the property and Booking.com will prompt me to reconsider before reserving accommodations for future holidays on Booking.com’s site and properties

    Beautifully decorated. Very clean. Friendly staff that was readily available to provide advice and support with visiting the city.

    Stayed in March 2024

  • Reviewed: February 27, 2024

    9.0
    Beautiful, ornate riad in the heart of the medina. Lovely helpful staff.
    • Leisure trip
    • Couple
    • Aida Royal Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Spa was a bit basic - we had a massage and were basically round a corner of a cold corridor. Spa staff were lovely though. A bit cold and wet on the rooftop - maybe breakfast could be served downstairs?

    Beautiful, ornate riad in the heart of the medina. Staff lovely and helpful. Room sumptuous - comfortable 4-poster bed, bathroom on a mezzanine floor. Beer & wine available. Roof top with great views of Fez.

    Stayed in February 2024

  • Reviewed: February 27, 2024

    10
    Most beautiful Riad!
    • Leisure trip
    • Couple
    • Chérine Royal Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The most stunning Riad you will find, with the kindest and friendliest staff! This place is an absolute dream!

    Stayed in February 2024

  • Reviewed: February 26, 2024

    10
    Incredible place
    • Leisure trip
    • Solo traveler
    • Yacout Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I read some of the reviews complaining about noise, and yes, because it is a riad the rooms are arranged around a central courtyard so there is going to be some noise but it’s not a real problem. Also, people complain about the pool, and I agree it’s more decorative than a pool you’d want to swim in, but again that’s to be expected in a riad. If you want a western style hotel, maybe go elsewhere. This is a special place, authentic and friendly. I wouldn’t hesitate to stay here again.

    This riad is stunning. The design and architecture of the place is really breathtaking. It can be a little tricky to find (although once you notice the signs, you can’t go wrong), but this just adds to the charm. All the staff are great and the views from the roof are amazing. The breakfast is quality and I also ate here one evening which wasn’t cheap but it was a feast. No regrets. I really can’t speak too highly of this place. It’s incredible.

    Stayed in February 2024

  • Reviewed: February 3, 2024

    9.0
    Sleep like a king
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    May I suggest the addtion of a mirror in the room too. It would be very useful especially for the ladies who make up. Also, while being there we realised that this Riad is on the expensive side compared to the neighbours. The pool is rather a decoration. I don't believe that anyone ever uses it since its in the center of the riad, next to the reception and surrounded by tables

    The decorations in the room, the bathroom and the hallways were stunning. The view from the rooftop is nice and the breakfast is plentiful although full of carbohydrates.

    Stayed in February 2024

  • Reviewed: January 30, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Noor and his staff were brilliant. Nothing too much trouble. Helped us with tours and guides. Breakfast was great, choice of food incredible and a view to die for.

    Stayed in January 2024

  • Reviewed: January 16, 2024

    9.0
    It’s like a museum more than a riad.
    • Leisure trip
    • Couple
    • Fatima Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit hard to find

    Superbly beautiful riad.

    Stayed in November 2023

  • Reviewed: December 20, 2023

    9.0
    Most beautiful stay in Fes!
    • Leisure trip
    • Couple
    • Aida Royal Suite
    • Stayed 1 night
    • Submitted from a mobile device

    That we didnt stay longer, thanks for everything guys!

    Everything. This is by far one of the best places we have stayed in in our trip to Morocco. The hotel feels like a Palace, the room we stayed in was beyond beautiful and the Bed was incredibly comfy. The rooftop views were everything we needed to compliment the medina experience, and the sunrise breakfast was marvelous. All the food was exceptional, and Nor, Aiman and Hassan were really nice and caring. The best stay in Fes, 100% recommended.

    Stayed in December 2023

  • Reviewed: December 17, 2023

    10
    Nice place to stay
    • Leisure trip
    • Solo traveler
    • Yacout Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The heater in my room wasn’t working , they kept telling me that it was working and they finally called maintenance to fix on my last night. I also didn’t like the owner of this property, he was very pushy because he tried to talk me into canceling my guide so that I would use his guide. I didn’t appreciate that at all. Dinner at this place is ridiculously expensive they charged me doubled the price. Go eat somewhere else.

    The property is beautiful beds comfortable, shower water pressure great and breakfast was good.

    Stayed in December 2023

  • Reviewed: December 4, 2023

    8.0
    Excellent Riad
    • Leisure trip
    • Couple
    • Chérine Royal Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Eating breakfast in December on a cold terrace was not good. The dinner menu was limited. No in room tea or coffee making facilities. There is no information about local amenities.

    Lovely room. Excellent bathroom. Lovely reception area. Huge TV in the room. Lift access instead of having yo use steep stairs.

    Stayed in December 2023

  • Reviewed: December 1, 2023

    8.0
    Good hospitality from the staff
    • Leisure trip
    • Solo traveler
    • Yacout Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location is quite on the deserted area, on the way back and to the riad I passed plenty nasty youngsters. Luckily, the riad staff always accompany me to go out to buy things, which is nice. But it is quite scary for me to be walking alone. :( hence, because of this I gave only 8 rating and not 10

    The bed is so comfortable, I slept like a baby. The rooftop is beautiful, they even have lift to go to rooftop so we won't have to go through many stairs. The staff is very accommodating and polite.

    Stayed in November 2023

  • Reviewed: November 28, 2023

    10
    If you like food, history, service, and art, look no further.
    • Leisure trip
    • Couple
    • Aida Royal Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Fabulous property and staff. Only draw back is climbing stairs at night to use the bathroom. Our bathroom door would close but you got stuck inside as the handle would let you out. Needs adjusting. The food was amazing and the service was beyond expectation’s.

    Stayed in November 2023

  • Reviewed: November 8, 2023

    9.0
    nice palace but noisy
    • Leisure trip
    • Solo traveler
    • Yacout Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    it's really nosiy in the evening, you can hear everything, other's phone ring, steps, talking....

    the place is well decorated, nice rooftop too.feels like a queen living in the palace

    Stayed in November 2023

  • Reviewed: November 5, 2023

    10
    Beautiful Riad in Fes
    • Leisure trip
    • Couple
    • Radia Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Dinner was a little pricey but delicious

    Absolutely beautiful restored property. Manager helped to arrange tour of the Medina and we really enjoyed our guide.

    Stayed in November 2023

  • Reviewed: October 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Yacout Single Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The Riad is spectacular and beautifully restored. The room was clean with an excellent shower and enough plugs for charging phones, tablets etc. Food was very good accompanied by the local wine. I also enjoyed the Hamam. The staff are exceptional. The Riad are fortunate to have Hassan And Tahar. They were so helpful and professional, and with a great sense of humour. As a solo traveller, this was a good place to stay.

    Stayed in October 2023

  • Reviewed: October 18, 2023

    10
    Place to be!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Only thing we noticed were the rooms being a little noisy at night with people walking around the narrow alleyways and screaming but with a some music on it was nothing to be upset about really.

    Location was amazing and close to the streets of the medina, owner was incredibly nice and provided us with allot of info about the riad and places around it. Rooms were super authentic and nicely decorated, the working AC also helped allot. Breakfast and dinner were both very delicious and price to food ratio was amazing.

    Stayed in October 2023

  • Reviewed: October 6, 2023

    10
    Beautiful Riad with great hospitality
    • Leisure trip
    • Couple
    • Chérine Royal Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing really. Just a bit of a maze path to get to but the hotel is well marked and staff very helpful so you don’t get lost.

    Beautiful Riad! Great staff

    Stayed in October 2023

  • Reviewed: September 24, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Chérine Royal Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was a tiny bit noisy the night we stayed but quietened down later

    The place is magnificent. The meals are wonderful. Definitely need a guide for the 9000+ alleyways.

    Stayed in September 2023

  • Reviewed: September 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool was v small and didn’t have any pool seating. It was right in the middle of reception so it felt weird to use it - we didn’t. Don’t book it for the pool (as we did) or you’ll likely be disappointed.

    Stunning Riad beautifully designed, like staying in a palace. One of the best Moroccan breakfasts of our trip.

    Stayed in September 2023

  • Reviewed: September 6, 2023

    10
    When you’re walking through the narrow streets of the medina it’s difficult to believe that a place like this exists. It
    • Leisure trip
    • Travelers with friends
    • Fes Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s like staying in a place. Decor and rooftop terrace are amazing.

    Stayed in August 2023

  • Reviewed: September 2, 2023

    10
    It was perfect
    • Leisure trip
    • Solo traveler
    • Fes Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was beautiful and clean

    Stayed in September 2023

  • Reviewed: August 31, 2023

    9.0
    It felt like home. Very warm welcome and everyone takes care of you. From arranging a taxi to meeting you at night for p
    • Leisure trip
    • Solo traveler
    • Fes Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Locatie

    Interieur en service

    Stayed in August 2023

  • Reviewed: August 28, 2023

    9.0
    Authentically Moroccan! Stunning!
    • Leisure trip
    • Family with young children
    • Aida Royal Suite
    • Stayed 3 nights

    Beautiful Riad in the medina. You definitely get a Wow factor the moment you walk in through the doors. The difference between being inside the Riad, and out on the street is astounding. Service was great especially from the two gentlemen who were serving us during breakfast and dinner. Sorry, I did not catch their names. The decor was amazing. It feels authentically Moroccan. Just beautfiul! The views over Fès are impressive! We also got a very warm welcome from the host!

    Stayed in August 2023

  • Reviewed: August 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Aida Royal Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    - We were on bottom floor and you can hear outside in the lobby as the walls were thin and sound travelled but still good

    - Great rooftop view - Big and clean rooms

    Stayed in August 2023

Showing 1 - 25

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