10.10.10 .10 everything has perfect if we are coming back in Marrakesh for sure we stay at this Riad , very very clean the breakfast was perfect . Only one minus the pool need to heat

Stayed in April 2024

We stayed for five nights in this wonderful Riad, situation in the Old Medina.From being met at the airport, and escorted then to the Riad by Abdo the assistant Manager, we cannot express how exceptional the staff, service, eye to detail and genuine desire to make our stay memorable was. We booked a Superior Suite, with a seating area, very comfortable bed, and extremely quiet, after the manic traffic and noise in the Souks. Breakfast was include, with a daily selection of home made pastries and fruit all served in the Riads Court Yard or on the roof terrace. Abdo, arranged a private tour for us to the Atlas Mountains, a full day with amazing guides, and local driver.Not to be missed. A truly great stay, and we can't wait to return. Thank You to all the staff, amazing service.

Stayed in March 2024

Nothing

Hidden gem behind door set in pink rendered wall. The outside gave no hint of the cool marble interior surrounding 2 courtyard gardens and plunge pool or the scent of fragrant oil. Amazing breakfast of local fresh produce. Helpfulness of host. Cleanliness and gorgeous bathroom products. Room of excellent standard yet in keeping with tradition.

Stayed in March 2024

Our room was spacious but it wasn't massive given that it was described as a suite but I could tell this in advance from the photos and so wasn't surprised. It did have windows on both sides and was nice and cool.

A great breakfast that varied each day. Plenty of food including fresh fruit, breads, yoghurt and either eggs or pastries or something else.

Stayed in February 2024

My only complaint is that noise travels easily in the space. But in four evenings, I was only bothered once.

It was a beautiful oasis. There were several areas to rest and relax, including the comfortable rooftop. The decor was minimalistic and classic, and the rooms (we had two) were both spacious and clean. Perfect to come back to after long days in the souks and on excursions. The dinners were wonderful. The meals were artistically served, and comparable to a three star restaurant. The service was friendly. They helped us book an excursion to Atlas within half an hour when our previously booked excursion was a no-show. They laundered and ironed our clothing, provided tea whenever we needed it, and provided detailed instructions to navigate the maze that is Marrakesh.

Stayed in March 2024

No complaints at all. However it is at the edge of the medina, so you have to walk a good 20 mins to Jemaa al Fnaa so if you have mobility issues just to be aware.

A lovely riad which offered the perfect base for Marrakech. The room was great (upstairs is better than downstairs level) & there is a charming roof terrace where breakfast can be served. The food was excellent & different each day & Driss & staff couldn't have done more. Lovely toiletries & fresh towels each day. A nice gift left for a birthday. A trip to desert & camel riding was great fun €70 pp Inc dinner +show good value.

Stayed in February 2024

For women of colour or female solo travellers the location is not ideal as the local men constantly harassed us (4 young women) each day. But for men you won’t have a problem.

Staff are beyond lovely and hospitable. Amazing service throughout our stay lovely breakfast and the aesthetic is so beautiful throughout the riad.

Stayed in February 2024

Nothing

Well located in the medina.

Stayed in January 2024

Our room was right on the courtyard and would have preferred a room upstairs but will know for next time :)

The staff were so friendly and the breakfast was delicious

Stayed in January 2024

Great Riad in the Medina. Excellent (very friendly and professional, immensely helpful) staff! Breakfast on the roof top!

Stayed in December 2023

Location was a little bit tricky in between lots of side streets

Very friendly staff that are always happy and willing to help with whatever we needed

Stayed in December 2023

Which swimming pool was warm

Staff are polite and give good tourist advice Food is excellent Location is close to tourist attractions places and market square eg Medina

Stayed in December 2023

There was nothing that we did not enjoy about our stay.

The staff was the shining star of the stay. It felt like we were part of the family while staying here. All of our needs were met and we never felt uncomfortable. The breakfast was outstanding. Each morning, there was something a little different. My sister and I are both vegan and the staff went above and beyond to make food that we could eat for breakfast.

Stayed in October 2023

Nothing

Great location, exceptionally clean, very helpful, courteous staff. Delicious breakfast.

Stayed in November 2023

Not a single thing.

Abdo, Dris and the rest of the staff could not do enough to make sure that our stay was the best it could be. Delicious food, excellent service and all in such a beautiful location. It was everything we could have wished for and more. If you get the chance to stay here, take it. We cannot recommend this place highly enough.

Stayed in November 2023

The area around the Riad is a bit dark and confusing at night especially however the lovely staff offered to walk us places. It’s easy to get everywhere so I would not hold this against the Riad. Otherwise absolutely nothing to complain about!

The staff were so lovely and helpful. It’s easy to get to and from anything you need and the staff were willing to walk us places. Breakfast every morning was varied traditional Moroccan which we really enjoyed. Room was great and was cleaned every day.

Stayed in October 2023

Lovely breakfast every morning. Fresh bread, fruit, eggs, pastries. Lovely terrace. Very quiet and relaxing. Amazing staff.

Stayed in October 2023

The property was very clean, in the medina and close to the main square.

Stayed in September 2023

Loved the staff and feel of the place. The food was amazing.

Stayed in September 2023

Everything was good

The breakfast is perfect, the staff were amazing

Stayed in September 2023

The location Long walk from where the taxi can pick and drop you from No window or vent in the toilet

Staff are amazing, very nice and welcoming Pretty room Nice ambiance

Stayed in August 2023

Location at night was quite hard to navigate to but you just need to plan your route in and out of the area

Staff were excellent, very helpful, perfect service, really lovely and friendly

Stayed in May 2023

The Riad is hard to find on your own, but you soon remember the way. It's best to book the transfer from the airport via the Riad. Their driver will drop you off at a parking area a few minutes walk from the Riad, but a member of staff will meet you and guide you to the Riad. On arrival, you are welcomed with a mint tea in the courtyard.

The staff at Riad Sapphire are charming and friendly. They arranged excursions for us into the Atlas Mountains and to a country club, and advised on interesting places to visit in Marrakech. They couldn't have been more helpful. A delicious breakfast is served in the cool courtyard, and an excellent dinner on the roof (although you need to pre-order it). I used the hammam at the Riad which was a very good experience.

Stayed in June 2023

The Riad was beautiful, clean and tidy. We stayed in a Junior Suite and there was more than enough room for us both. It felt very safe and comfortable. The rooftop was also very well kept. We also had massages and dinner in the Riad, both which were great and reasonably priced. Nothing is too much for the brilliant staff at this Riad. Honestly I cannot recommend them enough!

Stayed in June 2023