An exquisitely decorated calm oasis in the centre of action

Stayed in February 2024

Nothing,

The location was absolutely perfect! Close walking distance to the Souk Market and the main square. Staff at the main reception(Riad Karmela) is one minute walk from the Zineb and are always available. Pre booking TokTok is easy and convenient from the Karmela main desk. Ability to change or get Dirhams on site is worth everything, bank machines are limited in square, often run out of money and there are huge lines…this was a top tier benefit. We are a family of 5, so we were staying in our own little apartment with a large bathroom, a room with two twin beds and another larger room with a king bed and another twin. It was perfect. At the Zineb we were looked after by two exceptional young individuals Doha and Omar; their warmth and caring for us was second to none, they spent time with us, making sure we were always looked after, they are beautiful souls and I wish them well always.

Stayed in January 2024

The riad was amazing - huge and beautiful room, always clean, access to both swimming pool and jacuzzi which is great when there are 40 degrees outside. But what really made the difference is the staff, they were all so polite, friendly and helpful. Fatima, Amine, and Aymen, you guys are amazing!

Stayed in August 2023

On Booking.com it states check-in is from 07:00 but the hotel said check-ins are from 12:30. It wasn’t explained to us when we arrived that the evening meals are served in a nearby hotel that is part of the chain.

The hotel was an quiet oasis in the middle of the bustling medina district of Morocco.

Stayed in June 2023

Nothing

Location was perfect, easily walked to everywhere we needed. Shop owners always happy to help if we got lost. The Riad was a calm and beautiful oasis where you would ALWAYS get a great welcome and any help you needed. The sound of birds and beautiful plants and trees, plus a couple of little tortoises! Treatments were a bonus as I hadn't realised they did those as well. Also though we planned to eat out in the Medina most days, after a day travelling we really enjoyed our relaxed evening on the roof terrace with a musician and delicious tagine, would do that more next time. As I said I liked everything.

Stayed in April 2023

Meals expensive

beautiful courtyards and rooms. welcoming helpful staff. near main medina.

Stayed in April 2023

nichts

Riad Zinep is a lovely Riad in the middle of the Medina. It has a wonderful designed backyard with a pool and a big Rooftop, with cozy sunbeds for tanning. We booked with breakfast and were delighted by the many fresh fruits and Moroccan baking specialties. Very very tasty! Also the waiters were very friendly and courteous. Our room was also facing the courtyard, as is common in riads. Very clean with traditional furnishings. We especially liked that we could feel very safe thanks to Hamza the security and he was also always there for us when we had questions. Thank you very much!

Stayed in January 2023

nothing

very traditional

Stayed in December 2022

Nothing

Loved the place. Kids loved the place too. All staffs were great. We had a very late check-in around 12.30 am and they kept very warm dinner for us. Fantastic location, facilities. It was a great stay. Keep going.

Stayed in December 2022

Nothing at all! I just wish I had more time in Marrakech to use the hammam in Riad Princess Karmela and enjoy the roof top in Riad Zineb. Next time!

The whole experience of staying at this group of riads (Karmela, Princess Karmela and Zineb) was excellent from start to finish. The welcome was lovely with mint tea and biscuits offered to me on arrival, the late night dinner the chef made for me despite my arrival after serving hours, the beautiful decor of the riads and the unique features of each of them, the friendly staff and their good humour. Everyone had time to chat to us and offer suggestions for what to see and do in Marrakech. If you want to experience living in the old medina, down winding souks where cats lounge around, small shops entice you with their wares, and Marrakech citizens go about their daily business, this is the place for you. It is tricky to find if you are completely new to the city but if you arrange a taxi transfer through the riad the driver will drop you off in a nearby square and someone from the riad will meet you and take you the short walk to the entrance. Just to add, I was quite a complicated guest, as I had family arriving to join me on different days and many food/taxi/room requests but the staff were very accommodating and nothing was too much effort for them. A special mention to Joel and Amine who deducted the cost of one night for me because some family members arrived a day late, many thank you guys!

Stayed in November 2022

The pathway to riad Zineb, is a little narrow and could do with some better signage as Marrakesh is really like a labyrinth of streets.

The riad was very nicely decorated, and the sun terrace for breakfast was very welcoming.

Stayed in November 2022

nothing!

— amazing swimming pool with towels — staff were absolutely amazing, even arranged breakfast for us at odd times. they are fluent in many languages and exceptionally professional — loved our room, so beautiful!! — really peaceful riad

Stayed in July 2022

Dripping tap in the bathroom can be a bit irritating. Better quality pillows would be wonderful.

Absolutely lovely staff, very helpful and polite. The Riad is very peaceful and relaxing, very quiet most of the time.

Stayed in May 2022

Difficult to find initially.

The size of the room was a really nice surprise. Access to a pool, Hammam and the courtyard at Riad Karmela (the adjoining Road) was great.

Stayed in June 2022

Our staying at the Zineb riad went perfectly. The staff is very helpful and kind at all times and they really strive to satisfy any requests you might have during your staying. We look forward to come back with our families.

Stayed in June 2022

property is a little tired in places. we booked 2 separate rooms each with a bathroom. we were put in a two bedroom suite with only one bathroom. they tried to convince us that we were given the best room in the place. and it wasn’t in Zineb, but Karelia, another Riad of theirs. I called the day before to make sure of two rooms, two bathrooms. it would have been a pain to change.

proximity to things

Stayed in May 2022

Beautiful building, with meticulous restoration. Sitting in the inner garden or in one of the balconies felt like being in an oasis. The staff was very friendly and the atmosphere quiet and welcoming.

Stayed in April 2022

lovely staff and great facilities

Stayed in May 2022

nothing! it was amazing

it was like a home from home, beautiful room overlooking a courtyard and you couldn’t hear a thing of the bustling streets outside! an oasis!

Stayed in April 2022

great hosts and location! they were very attentive with us, and accommodating. the riad is clean and beautiful

Stayed in April 2022

The place is absolutely lovely, and the staff are friendly, helpful and really nice people. I did not want to leave.

Stayed in April 2022

There was a plastic sheet over the top of the courtyard which must be a winter thing I guess but made it a bit less attractive. It was hard to find. The bathroom smelled strong. No kettle in room. Light bulb too strong in reading lamps.

Stunning Riad. The rooftop was lovely and sitting by pool area with candles in evening. It is very quiet and peaceful but it is straight off the hustle and bustle so it is quite interesting place. We were not brave enough to venture out much without a guide but with a guide it is perfect. It is nice to feel part of the local area. The staff were really great and it felt homely. We loved the place. I wish I could stay longer. Water in room. Loved having a room on ground floor next to pool.

Stayed in April 2022

My only regret is that I didn’t have more dinner there and that I didn’t stay longer!

This was such a lovely stay! Immediately upon arrival, Mohammed was there to welcome us and provide us with a ton of local knowledge. Mohammed and Amine H were such an asset to our entire Marrakech experience. They were so warm and friendly and nothing seemed like too much! They helped us book tuk-tuks and restaurants and they recommended many places to eat, sites to see, and the best ways to get there. The Riad itself was stunning and the room was great. The roof top was an amazing place to relax after a long and stimulating day walking around Marrakech. Dinner at the Riad was incredible and the spa treatments I got made me feel so relaxed. I can’t recommend enough. A big, extra-special thanks to Mohammed and Amine. I hope to see you both again. Suffice it to say that should I find myself back in Marrakech, I would only stay here.

Stayed in April 2022

The hotel was a little too quiet and it almost felt like staying in self catering apartment. There was no permanent staff on hand to ask questions etc. The room was pretty but not that comfortable, the door didn't shut properly so there was a big gap at night - it was fine when we went out as locked via a padlock. The bathroom window didn't shut properly so we were using the bathroom whilst people were outside our window having breakfast! Bare bulbs in the bedside alcoves didn't look very nice and were extremely bright! The roof terrace could be gorgeous but the furniture smelt of cat urine and was covered in cat fur - I love cats but this was a bit off-putting.

The riad was very authentic and pretty. I liked the pool, the courtyard with beautiful orange trees and the roof terrace. It was very quiet and a lovely oasis from the chaotic medina. The location was good as it was quick and easy to get to everything. The staff were helpful and not intrusive. Price was good value compared to other riads in the area. The staff at Riad Karmela which is the sister hotel were very helpful and this was a lovely place to have dinner.

Stayed in February 2024