Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Novotel Marrakech Hivernage 4 stars

Rue Haroun Errachid, Hivernage, Hivernage, 40000 Marrakech, Morocco

#757 of 855 hotels in Marrakech

Guests' Choice

Review score

Based on 590 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.2

  • Location

    8.7

  • Facilities

    6.9

  • Staff

    7.3

  • Value for money

    7.3

  • Free WiFi

    8

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 75

  • Reviewed: 15 June 2018

    • Leisure trip
    • Solo traveller
    • Superior Double Room with Sofa and City View
    • Stayed 6 nights
    • Submitted via mobile

    Small narrow balance with no where to sit down . On site restaurant food was cold on the 1 occasion I used it .

    Room was very comfortable with , satellite tv , aircon , good WiFi connection and a bath

    Stayed in June 2018

  • Reviewed: 1 June 2018

    • Couple
    • Superior Double Room with Sofa and City View
    • Stayed 4 nights
    • Submitted via mobile

    Could do with towels and drinking water in gym area

    4 star Hotel good price and service, staff are helpful, cleaning lady service was good, cocktails at bar 👌 the guy makes them brilliant 👍. Overall is good stay will recommend.

    Stayed in May 2018

  • Reviewed: 21 May 2018

    • Leisure trip
    • Solo traveller
    • Superior Double Room with Sofa and Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Room cupboards and tables Pokey. Pool view was pool glimpse.

    Location of this hotel felt very safe. Opposite beautiful Sofitel and close to the famous Mamounia Hotel, if you need a change of view for a drink. Lots of excellent restaurants within walking distance., but hotel restaurant excellent for 3 meals a day plus cocktails and happy hours. There were security guards permanently stationed in the streets nearby. As a lady travelling alone who agonised for weeks if I would fell safer in the HIvernage area or more delighted with the dynamIsm of the Medina, I was THRILLED with this choice. Novotel Hivernage has a great pool and garden with great food and cocktail service, felt very safe and secure, and was a 5minute $4 taxi ride to all the action at the main square. PERFECT CHOICES FOR ME

    Stayed in April 2018

  • Reviewed: 19 April 2018

    • Leisure trip
    • Group
    • Superior Double Room with Sofa and City View (3 Adults)
    • Stayed 2 nights

    The toilet extremely small, AC is not working, TV is not user friendly, room access card didn't work most of the times.

    The location is great and the stuff at the pool and lobby bar are so friendly despite that the service was little bit slow. The pool is nice.

    Stayed in April 2018

  • Reviewed: 8 April 2018

    • Leisure trip
    • Family with young children
    • Superior Double Room with Sofa and City View (3 Adults)
    • Stayed 4 nights

    The room is a bit old and not very clean.

    The room is spacious. The cleaner changed the towels everyday and replenish toiletries everyday without request. Friendly and helpful staffs. Locaion is superb near to all amenities.

    Stayed in April 2018

  • Reviewed: 26 March 2018

    • Leisure trip
    • Couple
    • Superior Double Room with Sofa and City View
    • Stayed 1 night
    • Submitted via mobile

    The breakfast is not what you expect for the price of it. Coffee is made with nespresso powder and milk powder. Rooms Are Not in their best condition of lifetime. Quite worn and old looking. Bed was not comfortable. Smelled old.

    The Service was good. Nice and warm welcome. Very quiet room.

    Stayed in March 2018

  • Reviewed: 13 February 2018

    • Leisure trip
    • Group
    • Superior Twin Room with Sofa
    • Stayed 2 nights

    Maybe for international travelers a weighing scale would be helpful before they go to the Airport. Less stress if the the weight of bags are more than 30kgs.

    I enjoyed the breakfast and up to my expectations. Food was fresh and staff were friendly. Ambiance of breakfast room was nice.

    Stayed in February 2018

  • Reviewed: 13 January 2018

    • Leisure trip
    • Group
    • Superior Twin Room with Sofa
    • Stayed 4 nights
    • Submitted via mobile

    As soon as we got there we had to pay an additional £40 on top of the booking due to the mistake of bookings.com according to the hotel. Most people experience this. When I made the booking initially I entered 'search for hotels in Marakech' for 2 people through booking.com. The booking resulted in a room for 1 person after I had fully completed the form, which was surprising so I contacted booking.com to speak to the hotel but nothing was sorted, and we had to pay an extra £40 on checkin which wasn't good and not happy about that.

    The staff at the hotel were accomodating whenever we needed anything especially Mehdi who went out of his way to help.

    Stayed in January 2018

  • Reviewed: 4 January 2018

    • Leisure trip
    • Solo traveller
    • Superior Double Room with Sofa and City View
    • Stayed 2 nights
    • Submitted via mobile

    I’ve changed my room 2 times upon arrival to reach the one that I already reserved on booking “a room with city view” so I settled in the desired room @ almost 5 pm.

    Overall excellent cleanliness, breakfast restaurant is cool and the hotel location is so close by taxi to all the needed touchpoints in Marrakech + lots of restaurants are nearby the hotel 2-3 minutes walk. The young man in the reception is a supportive one, as well mr/ahmed the Moroccan in gender and Indian looks alike is a very good and helpful man!

    Stayed in January 2018

  • Reviewed: 20 December 2017

    • Leisure trip
    • Couple
    • Superior Double Room with Sofa and City View
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are extremely cold , no heating in the rooms No parking spots only 10 spots available , and if you wanna park you car outside the hotel you have to pay 20 MAD for the guardian Absolutely not going to stay there again !

    Stayed in December 2017

  • Reviewed: 4 October 2017

    • Leisure trip
    • Couple
    • Superior Double Room with Sofa and City View
    • Stayed 1 night
    • Submitted via mobile

    Air-conditioning scam. Having gone through two rooms with the same air con problem only to be magically fixed by an engineer in seconds we realised they're keeping the temperature artificially high. Presumably to save money. The rooms end up hotter than the corridors. Even at full setting.

    Pretty standard novotel, a bit tatty . Fairly disengaged staff but not rude

    Stayed in October 2017

  • Reviewed: 4 September 2017

    • Leisure trip
    • Couple
    • Superior Double Room with Sofa and City View
    • Stayed 2 nights

    Rooms are old and need serious renovation. Next to that, the first room smelled like sewer when we came back from dinner. We got an other room, but the shower did not carry off properly.

    Good location and the common areas are decorated modern!

    Stayed in September 2017

  • Reviewed: 31 May 2017

    • Business trip
    • Solo traveller
    • Superior Double Room with Sofa and City View
    • Stayed 5 nights

    The pillows (terrible), must change urgently. And also I booked a transfer to the hotel and somehow no one was waiting me. Taxi is easy but I like to arrive airports and have already transportation for me, even if I have to pay more.

    The location is perfect. Closest to main points: Medina, Restaurants etc.

    Stayed in May 2017

  • Reviewed: 28 May 2017

    • Leisure trip
    • Solo traveller
    • Superior Double Room with Sofa and City View (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    The staff wanted to get paid at checkin. And after I got the keys he just said elevator behind you. That's it. No explanation of where is breakfast what time. What are facilities. Nothing!!

    Staff are useless.

    Stayed in May 2017

  • Reviewed: 4 April 2017

    • Leisure trip
    • Group
    • Superior Twin Room with Sofa
    • Stayed 2 nights

    Loud music from the bar and garden under our room until 1am in the morning, even though it was too cold to sit outside all evening - so why have it blasting out !

    Nice choice at the breakfast.

    Stayed in March 2017

  • Reviewed: 22 March 2017

    • Leisure trip
    • Family with young children
    • Superior Double Room with Sofa and City View (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    The hotel is a bit old, I was expecting a better level from a Novotel, and was expecting an even better hotel according to the location (Hivernage is the classiest and most expensive neighborhood in Marrakech) The toilet was smelling really bad like a public one (smell coming from other toilets of other rooms through the evacuation) and evacuation was not working. Furniture is really basic with some "old marks" not repaired or painted to hide them. Staff is not really welcoming, they just did what they had to for the check in and that's all, no smile or joy of welcoming you. Blanket was not already provided in the room for the third person (triple room double bed + sofa) until we called the reception but they were quick in bringing it with a bed sheet and additional towel sheet. Not a good valie for money, exepensive

    The location is good, we had a balcony with street view and Sofitel

    Stayed in March 2017

  • Reviewed: 16 January 2017

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    The reception staff were a bunch of arrogant people, especially that man who acted like he ran morocco. The women were okay actually and quite friendly. Kitchen staff were very good and polite.

    Stayed in January 2017

  • Reviewed: 11 January 2017

    • Leisure trip
    • Group
    • Superior Twin Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    Location is good only I have been to novatel sevral time i was surprised with this branch of the hotel

    The room was too small, washrom doors no lock, half opened, Untidy rooms as well

    Stayed in December 2016

  • Reviewed: 2 December 2016

    • Leisure trip
    • Group
    • Superior Twin Room with Sofa (3 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Staff little more attentive, got there early, although rooms were available wouldn't let us check in until 2pm, we were there 10.30, had to go for early lunch to kill time.

    Location was fantastic, beds comfortable, as ww only used the hotel to sleep in can't really comment on food, reception staff were ok, could be little more helpful but it wasn't a big issue.

    Stayed in December 2016

  • Reviewed: 3 November 2016

    • Leisure trip
    • Couple
    • Superior Double Room with Sofa and Pool View
    • Stayed 3 nights
    • Submitted via mobile

    The staff!!both at reception and the restaurant...we had to ask 4 times for extra pillows which was a 6 hour wait, the staff at the bar took real bad attitude when we pointed out they were making our drinks wrong, basically throwing our change down on the bar..very childish.

    Great location,a retreat a few minutes away from the mad medina.

    Stayed in November 2016

  • Reviewed: 6 October 2016

    • Leisure trip
    • Couple
    • Superior Double Room with Sofa and City View
    • Stayed 4 nights

    Due to a minor injury, fell blood on the bed sheet. Rather than change the sheets, simply rolled the sheet to not see. And they left the bed with the duvet up to cover, unlike the rule was, let it folded. Pay attention to the reservations made at the hotel for trips to Ouzazarte. The guides do not meet the agreed.

    Localization, breakfast, friendly staff, swimming pool.

    Stayed in October 2016

  • Reviewed: 6 September 2016

    • Leisure trip
    • Couple
    • Superior Double Room with Sofa and City View
    • Stayed 2 nights
    • Submitted via mobile

    They charge more then on menu , so be sharp once you say something about it the staff doesn't make that mistake

    Nice and clean hotel friendly staff. Swimming pool facilities are very decent. Eating in the neighborhood can be al little difficult because their is not much choice of course you can eat at the hotel restaurant, but if you like going out more. I advise you to rent a car , although there are more then enough taxis around they kind of choose their favourite destinations

    Stayed in September 2016

  • Reviewed: 6 September 2016

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 5 nights
    • Submitted via mobile

    Rooms dirty, dated, facilities dirty and bedding and sofa bed stained. Shower leaked and water entered the bedroom, the damp conditions caused little black flies in the room. Chipped glasswear initial room smelled of drains, had a room change.

    The room service was of s good standard.

    Stayed in September 2016

  • Reviewed: 1 September 2016

    • Business trip
    • Solo traveller
    • Superior Double Room with Sofa and City View
    • Stayed 1 night
    • Submitted via mobile

    Long waiting for ckeckin, inaccurate billing, I did book the room for 57 USD without breakfast and at checkin I paid 72 USD so I thought this is taxes and the breakfast only next day to be bothered several times that breakfast is not included although if calculated accurately I paid 5 USD extra than room rate + breakfast. They say they have a Gym but it is a joke not a Gym

    The location, the pool was ok, room is spacious, nice and clean. Breakfast also good

    Stayed in August 2016

  • Reviewed: 18 August 2016

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    Upon arrival and getting the bedroom key, the room appeared to not have been cleaned and no clean bedding seemed to be on the bed, hence the bed was not ready. Additionally there was no towels or shower gel in the rooms as needed.

    Stayed in August 2016

  • Reviewed: 29 May 2018

    • Leisure trip
    • Family with young children
    • Superior Double Room with Sofa and City View
    • Stayed 1 night
    • Submitted via mobile

    Correct .. situation idéale

    Stayed in May 2018

  • Reviewed: 13 May 2018

    • Business trip
    • Solo traveller
    • Superior Double Room with Sofa and City View
    • Stayed 1 night
    • Submitted via mobile

    The room was quite spacious.

    Stayed in April 2018

  • Reviewed: 10 April 2018

    • Business trip
    • Solo traveller
    • Superior Double Room with Sofa and City View
    • Stayed 2 nights

    the overall facilities of the room are very outdated!

    The breakfast

    Stayed in March 2018

  • Reviewed: 2 April 2018

    • Leisure trip
    • Group
    • Superior Twin Room with Sofa
    • Stayed 4 nights
    • Submitted via mobile

    The Gym needs an upgrade!!! This was verry verry dissapointing!

    Location

    Stayed in April 2018

  • Reviewed: 15 March 2018

    • Leisure trip
    • Solo traveller
    • Superior Double Room with Sofa and City View
    • Stayed 2 nights
    • Submitted via mobile

    Le standing correct L'emplacement La terrasse bazz'art

    Stayed in March 2018

  • Reviewed: 16 February 2018

    • Leisure trip
    • Family with young children
    • Superior Double Room with Sofa and City View (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Long check-in time, room was not prepareren for 3 persons and was only done after asking 2 times. Room was also not really clean.

    Location

    Stayed in February 2018

  • Reviewed: 30 January 2018

    • Leisure trip
    • Group
    • Superior Double Room with Sofa and City View
    • Stayed 3 nights

    The music in the restaurant and sports bar area was too loud. The reception and hotel lobby was too cold.

    Stayed in January 2018

  • Reviewed: 9 January 2018

    • Solo traveller
    • Superior Double Room with Sofa and City View
    • Stayed 2 nights
    • Submitted via mobile

    How the pool look but it was the winter so i can’t really judge.

    Hotel is secure, clean, amazing location, helpfull staff, confortable room,...

    Stayed in December 2017

  • Reviewed: 3 January 2018

    • Leisure trip
    • Couple
    • Superior Double Room with Sofa and City View
    • Stayed 2 nights
    • Submitted via mobile

    Room had no air-con and very noisy location at night, toilet room was tiny and smelly

    Breakfast and outside bar

    Stayed in January 2018

  • Reviewed: 14 December 2017

    • Leisure trip
    • Group
    • Superior Double Room with Sofa and City View
    • Stayed 3 nights
    • Submitted via mobile

    Need to improve shower temperature.

    Great location for most tourist attractions.

    Stayed in December 2017

  • Reviewed: 13 November 2017

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights

    Bonne situation, hotel correct

    Stayed in November 2017

  • Reviewed: 25 October 2017

    • Solo traveller
    • Superior Double Room with Sofa and City View
    • Stayed 6 nights
    • Submitted via mobile

    Only the aria

    Bad service in the room

    Stayed in October 2017

  • Reviewed: 12 October 2017

    • Leisure trip
    • Group
    • Superior Double Room with Sofa and City View
    • Stayed 3 nights
    • Submitted via mobile

    The staff was unprofessional and was not giving us good guidance

    The staff was very good and helpful

    Stayed in September 2017

  • Reviewed: 6 September 2017

    • Leisure trip
    • Group
    • Superior Double Room with Sofa and City View (3 Adults)
    • Stayed 5 nights
    • Submitted via mobile

    The friendly lady Aisha on reception, the pool area and staff. Extremely Helpful. The location was great, close to many bars and restaurants

    Stayed in September 2017

  • Reviewed: 3 September 2017

    • Family with young children
    • Superior Double Room with Sofa and City View
    • Stayed 2 nights
    • Submitted via mobile

    The bathrooms wasn't good especially the shower It's an old style plus wasn't working properly

    Stayed in September 2017

  • Reviewed: 10 August 2017

    • Couple
    • Superior Double Room with Sofa and City View
    • Stayed 2 nights
    • Submitted via mobile

    Underground parking

    Stayed in August 2017

  • Reviewed: 4 August 2017

    • Leisure trip
    • Group
    • Superior Double Room with Sofa and City View
    • Stayed 2 nights

    Was really great and got good value for my money

    Great locatie and staf

    Stayed in July 2017

  • Reviewed: 2 August 2017

    • Business trip
    • Solo traveller
    • Superior Double Room with Sofa and City View
    • Stayed 4 nights
    • Submitted via mobile

    Excellent breakfast -- especially the fresh figs. Spacious room. Surprisingly fast wifi.

    Stayed in July 2017

  • Reviewed: 2 August 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    Rooms, Beds, etc

    Location

    Stayed in July 2017

  • Reviewed: 2 August 2017

    • Leisure trip
    • Couple
    • Superior Double Room with Sofa and City View
    • Stayed 1 night
    • Submitted via mobile

    Microwave needs to be changed

    Stayed in July 2017

  • Reviewed: 27 July 2017

    • Leisure trip
    • Group
    • Superior Twin Room with Sofa
    • Stayed 2 nights

    The parking was not always avaible

    The Location was great

    Stayed in July 2017

  • Reviewed: 5 May 2017

    • Leisure trip
    • Group
    • Superior Double Room with Sofa and Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Bed and pillows are lumpy. Carpets are worn and dirty. Needs an upgrade

    Stayed in May 2017

  • Reviewed: 4 May 2017

    • Leisure trip
    • Family with young children
    • Superior Double Room with Sofa and City View (3 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Only that it took staff a while before they got us towels by the pool.

    Location

    Stayed in April 2017

  • Reviewed: 13 April 2017

    • Leisure trip
    • Group
    • Superior Double Room with Sofa and City View
    • Stayed 3 nights

    Reception Service

    Quiet room

    Stayed in April 2017

  • Reviewed: 20 March 2017

    • Business trip
    • Solo traveller
    • Superior Twin Room with Sofa (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Alles

    Location was al

    Stayed in March 2017

  • Reviewed: 22 February 2017

    • Business trip
    • Solo traveller
    • Superior Double Room with Sofa and City View
    • Stayed 1 night
    • Submitted via mobile

    I liked the staff in the reception specially Aisha, she was helpful and always smiling.

    Stayed in February 2017

  • Reviewed: 26 January 2017

    • Leisure trip
    • Solo traveller
    • Superior Double Room with Sofa and City View
    • Stayed 2 nights

    more television stations......

    The location was perfect

    Stayed in January 2017

  • Reviewed: 10 January 2017

    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Very good service

    Stayed in January 2017

  • Reviewed: 3 January 2017

    • Leisure trip
    • Group
    • Superior Double Room with Sofa and City View
    • Stayed 2 nights
    • Submitted via mobile

    Everything starting from washroom facility till water in the room

    Didnnot liked anything

    Stayed in January 2017

  • Reviewed: 1 January 2017

    • Leisure trip
    • Family with young children
    • Superior Twin Room with Sofa (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Service needs improvement , e.g, triple room only provide one set towels, one tea and etc.

    Good Location.

    Stayed in December 2016

  • Reviewed: 27 December 2016

    • Leisure trip
    • Family with young children
    • Superior Double Room with Sofa and City View (3 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    Should include breakfast in the price

    Good location, Decent price

    Stayed in December 2016

  • Reviewed: 26 December 2016

    • Leisure trip
    • Solo traveller
    • Superior Double Room with Sofa and City View
    • Stayed 1 night

    UN SUPPORT DE DOUCHE MAL ARRIME

    LA SITUATION

    Stayed in December 2016

  • Reviewed: 17 December 2016

    • Leisure trip
    • Group
    • Superior Double Room with Sofa and City View
    • Stayed 1 night
    • Submitted via mobile

    Receptionist she was so rude with my friends.

    Excellent location everything you need near restaurants, bars, disco..

    Stayed in December 2016

  • Reviewed: 21 November 2016

    • Leisure trip
    • Solo traveller
    • Superior Twin Room with Sofa
    • Stayed 2 nights
    • Submitted via mobile

    Toilet was very small and no hose

    Calm and neat

    Stayed in October 2016

  • Reviewed: 7 November 2016

    • Leisure trip
    • Group
    • Superior Twin Room with Sofa
    • Stayed 5 nights

    better beds back started hurting after one night pool was cold

    staff excellent location excellent service excellent

    Stayed in November 2016

  • Reviewed: 10 October 2016

    • Business trip
    • Solo traveller
    • Superior Twin Room with Sofa
    • Stayed 2 nights
    • Submitted via mobile

    Room needs some maintenance

    Room space & facilities are very good Location is awesome

    Stayed in October 2016

  • Reviewed: 3 October 2016

    • Leisure trip
    • Solo traveller
    • Superior Twin Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    its not a 4 star but a nice hotel in marrakech

    cool ambiance at the pool restaurant great deal for your money great location in hivwrnage district

    Stayed in October 2016

  • Reviewed: 22 September 2016

    • Leisure trip
    • Family with older children
    • Superior Twin Room with Sofa (3 Adults)
    • Stayed 1 night

    1 green tea bag 1 coffee sachet 1 milk portion

    room only made up for one person

    Stayed in September 2016

  • Reviewed: 20 September 2016

    • Leisure trip
    • Group
    • Superior Twin Room with Sofa
    • Stayed 3 nights
    • Submitted via mobile

    Reception staff could be a bit more helpful.

    Nice bathroom, good food

    Stayed in September 2016

  • Reviewed: 18 September 2016

    • Leisure trip
    • Family with older children
    • Superior Twin Room with Sofa (3 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are small, the swimming pool was not good, no entertainment facilities, no attractions

    Stayed in September 2016

  • Reviewed: 17 September 2016

    • Leisure trip
    • Couple
    • Superior Twin Room with Sofa
    • Stayed 2 nights
    • Submitted via mobile

    Location, food, stuff, services

    Stayed in September 2016

  • Reviewed: 6 September 2016

    • Leisure trip
    • Group
    • Superior Twin Room with Sofa (3 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    Spacious, cleaned daily, great food, great location and customer service

    Stayed in September 2016

  • Reviewed: 4 September 2016

    • With a pet
    • Leisure trip
    • Group
    • Superior Double Room with Sofa and City View (3 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Rooms need serious upgrade. The carpet smells and stained. Sinks have bad smell.

    Location and staff attitudes were superb.

    Stayed in September 2016

  • Reviewed: 2 September 2016

    • Leisure trip
    • Solo traveller
    • Superior Double Room with Sofa and Pool View
    • Stayed 3 nights
    • Submitted via mobile

    The staff were really great!

    Stayed in August 2016

  • Reviewed: 1 September 2016

    • Leisure trip
    • Solo traveller
    • Superior Double Room with Sofa and Pool View
    • Stayed 1 night
    • Submitted via mobile

    Staff was arrogant and don't even understand English

    Restaurant bar staff was really good and polite

    Stayed in August 2016

  • Reviewed: 28 August 2016

    • Leisure trip
    • Couple
    • Superior Double Room with Sofa and City View
    • Stayed 2 nights
    • Submitted via mobile

    I liked the service, the cleanest and the location.

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 27 May 2016

    • Leisure trip
    • Solo traveller

    Breakfast should be included as the price is the same as other hotels that include breakfast in the same area. The rooms at the front do suffer from a little noise from outside due to many bars and clubs in the vicinity. But I had ear plugs in. I did notice once the balcony door was pushed in, the sound would drop. I think the rubbers may need changing. But. That will not stop me from staying here. Great mattresses. Good room space. Good shower pressure. Excellent staff. Espclly the guy from the Nomad bar. Great cocktails.

    I was pleasantly surprised as this hotel was booked as a last minute as my usual hotel was full. And I will be staying here for sure. Loved the pool area. A little background lounge music would be great.

  • Reviewed: 3 April 2016

    • Leisure trip
    • Couple

    The AC wasn't working and my room was on the main road so it was noisy if you wanted to open the windows at night to sleep. Beside the rooms were not that clean.

    The location of the hotel is good but nothing special with the hotel it's self.

  • Reviewed: 28 February 2016

    • Business trip
    • Solo traveller

    Rooms need renovation Internet almost non-existent (wifi and ethernet): connection constantly lost, speed unbelievably low Slow check-in and check-out Passable breakfast

    Location (Hivernage)

  • Reviewed: 6 February 2016

    • Leisure trip
    • Group

    The room is kind of noisy! The door cards kees crashes all the time ! The presure of the shower water is kind of low ! The breakfast is just not interesting at all

    The location of the hotel is just great! You can walk every where.

There are also 44 reviews without text. These impact the overall review score.

Showing 1 - 75

Browse Novotel Marrakech Hivernage traveller photo gallery

Guests also reviewed these properties: