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Reviews of Monte Casa SPA & Wellness 4 stars

Obala b.b., 85330 Petrovac na Moru, Montenegro

#6 of 10 hotels in Petrovac na Moru

Guests' Choice

Review score

Based on 161 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    8.3

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Showing 1 - 51

  • Reviewed: 15 October 2018

    10
    A hidden gem!! Wow!!!
    • Leisure trip
    • Couple
    • Studio with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    There wasn't very much we didn't like. But the following would've made the experience 100%. We couldn't seem to get the mini bar filled up. It was empty when we arrived and empty when we left. We did ask several times. Break down of communication maybe? Also the tea, coffee and milk. Never any milk. This was random. Sometimes we got all varieties of tea and sometimes only cinnamon tea. English breakfast tea, coffee and milk would've been wonderful on a daily basis The cleaners don't tend to refill. Not really a problem as the supermarket, 2 minutes down the hill sold everything we needed. We filled our own mini bar up hehe. No iron available unless you pay for laundry to do it. I booked my partner a massage and he got a male massuer lol. If you want a female to do it make sure you ask. The carpet isn't the best and if it were to be replaced then I feel this hotel would be 5*.

    We liked almost everything. From the moment we arrived, our cases were collected from the taxi, the staff were very efficient and checked us in very quickly, the hotel had a gorgeous fragrance. Extremely clean and welcoming. We were shown to our room which was 405, studio with sea view and wow wow wow!!! It was very spacious, with a big huge gorgeous comfortable bed!!! Gorgeous bedding. More storage than I have ever experienced. The bathroom was huge and again very lovely!! No complaints. Then we opened the balcony doors and were blown away. A fantastic view over the bay and mountains. Actually speechless!! To top all of that, I had mentioned that it was my partners birthday and within 10 minutes of arriving we had champagne on ice brought up to the room completely free of charge.. Sitting on the balcony taking it all in we were just amazed. The room was cleaned to a very high standard every day, the cleaners always knocked and would come back if not convenient. It was gorgeous sunshine, an amazing view, a gorgeous room and just heaven!! They even charged my mobile phone up in reception because i didn't have the right plug. Petrovac is stunning. The bars, the restaurant's, the people, you name it!! We had 4 nights here and I think that's enough to see the immediate area, although we really didn't want to leave... Unbelievable value for money at this hotel. We live in Harrogate, North Yorkshire and like nice things. We got everything and more for a fraction of the price we expected. !!! Great for couples and families. Overall absolutely stunning. Loved it and miss it already!!! I preferred it to the Amalfi Coast in Italy.

    Stayed in October 2018

  • Reviewed: 11 October 2018

    10
    Stunning hotel with beautiful view of the Bay
    • Leisure trip
    • Couple
    • Studio with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The loud music which played all day at the pool and could be heard even in our room.

    A gorgeous large suite which was tastefully decorated with an amazing view over the bay. The receptionist was so friendly and welcoming and made us feel at home. Would highly recommend.

    Stayed in September 2018

  • Reviewed: 4 October 2018

    7.1
    It was so quiet!
    • Leisure trip
    • Couple
    • Family Room with Park View
    • Stayed 1 night
    • Submitted via mobile

    The spa is not inclused in the price this was not a good thing because it was not writen in the booking steep no where!!Is something that in balkans use to do so much!!!

    It was so quiet!!

    Stayed in September 2018

  • Reviewed: 29 September 2018

    9.6
    Really enjoyed my stay at Monte Casa Spa & Welness.
    • Leisure trip
    • Couple
    • Standard Double Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Rooms need some maintenance, renovation.

    Really enjoyed my stay at Monte Casa Spa & Welness. The staff welcomed us really friendly and we got a tour and explanation of all the wellness treatments. The swimming pool and sauna, Turkish were very clean and comfortable. We had them all to ourselves, which was great. The breakfast was also good, a nice variety of choice! Then about the room itself, the bed was super comfortable, it was hard waking up! The only 'negative' comment I have is about the doors in the room. The doorknob of the bathroom was almost falling of, furthermore the balcony door didn't shut well and that is why the wind made very loud noise. The concierge tried to fix it, but it didn't work out. Finally, the carpet throughout the hotel might need to be renewed, it looked somewhat dirty to me. Nevertheless, we had a great stay!

    Stayed in September 2018

  • Reviewed: 25 September 2018

    10
    Fabulous; will come again.
    • Leisure trip
    • Couple
    • Studio with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Customer obsessed, very professional, fluent in multiple languages and above all sincerely friendly staff. Rooms are generously spatial, comfy, clean, and very well designed. Free parking. Location is pure 10. Highly recommended!

    Stayed in September 2018

  • Reviewed: 5 September 2018

    5.8
    The big shower and big room.
    • Leisure trip
    • Couple
    • Standard Double Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    The "heated pool" is cold. they change the beach towels once in 3 days only. In the check-in they sent us to messy and unclean room and took more time later to arrange it.

    The big shower and big room.

    Stayed in September 2018

  • Reviewed: 16 August 2018

    9.6
    A very relaxing break in beautiful surroundings
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Pool View
    • Stayed 7 nights

    Could not fault anything from the reception staff, cleaning staff etc.

    The professional staff, food, drinks and huge indoor swimming pool and spa facilicities

    Stayed in August 2018

  • Reviewed: 28 July 2018

    7.9
    Very nice location - close to the beach and restaurants, but...
    • Leisure trip
    • Couple
    • Standard Double Room with Park View
    • Stayed 4 nights

    The bathroom door could not get closed. Overall the condition of the facility is fair, but far from luxury.

    Very nice location - close to the beach and restaurants, but away from noise and crowds of people.

    Stayed in July 2018

  • Reviewed: 27 July 2018

    10
    Thebest hotel in petrovac.
    • Leisure trip
    • Family with young children
    • Suite with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Nothing. Really. Everything was perfect.

    Staff were lovely, extremely helpful and kind. The location was perfect between two great beachs and the restaurant Ambasador was the best in Petrovac. The rooms were exteremly clean and the view of the hotel was magnificent.

    Stayed in July 2018

  • Reviewed: 14 May 2018

    3.8
    I expect more from this hotel.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Park View
    • Stayed 1 night
    • Submitted via mobile

    I expect more from this hotel. The photos are different from real situation. The view from hotel is bad. I cant see the sea or the mountain even. From the pool I can only see walls. The price is expensive for this hotel. The receptionist was boring and not helpful. We ask for an extra bed in room and she doesn’t accept our request.

    Stayed in May 2018

  • Reviewed: 30 July 2017

    5.8
    Mixed feeling.. Good and not so good.
    • Leisure trip
    • Group
    • Standard Double Room with Park View
    • Stayed 4 nights

    1. HOUSEKEEPING! They do NOT care if the sign "do not disturb" is on the door - they will come to clean the room when you are not there.. AND! If you are there, you will be unpleasantly surprised to find out that housekeeping DO NOT KNOCK when entering.. SO you can literally be in the middle of doing absolutely anything.. get the picture.. 2. A billion of different cards they give during check-in.. Room keys, towel cards (can be used once in 3 days only), discount card.. and if you loose any of it - 50 Euro fine.. that's extreme for a piece of plastic! 3. No water or/and water kettle in the room. Ok, the water can be drank from the tap. But kettle?Explanation - "double rooms don't have it, bigger ones do." It doesn't cost so much to buy simple small kettles and throw a few bags of tea in the room - and guest is happy and your bar staff is not running around with a cup of boiled water. The bar is not a 24 hour service too, so the boiled water is limited for the guests. 4. Small variety of choices during the breakfast. 5. The SPA can get a modern relaxation music that will help with mood setting..it was a bit difficult to relax on some 80s-90s rhythmical tunes. Even nature sounds with winds and birds will be much better. 6. The restaurant Ambassador. The food..It wasn't bad, but wasn't good. Service - bad. You don't close the kitchen before cleaning the main dishes plates off guests' table and when asked for desserts just state the fact. Next time you better check with the whole TWO tables outside if they want to have a desserts as a kitchen is about to close. We left our comments at the reception.

    Staff is nice and helpful. From the receptionist to the waiter in the hotel. (not the staff of the restaurant Ambassador - about that will be in the different part of this review). It seems that they work as much as they know how and can. They try. We understand the standards are different around the world. Nothing that we LOVED. All seemed ok.

    Stayed in July 2017

  • Reviewed: 30 July 2017

    9.6
    - Nice breakfast
    • Leisure trip
    • Family with young children
    • Studio with Sea View
    • Stayed 1 night

    - Parking was very busy and overcrowded.

    - Nice breakfast - Big rooms - Nice views - Balcony - Clean - Well equipped - Area - Restaurant - Staff

    Stayed in July 2017

  • Reviewed: 25 July 2017

    6.3
    Except the good food and the location ,We did not like our stay at this hotel as a family
    • Leisure trip
    • Group
    • Standard Double Room with Park View
    • Stayed 7 nights
    • Submitted via mobile

    We had a problem with door,we couldn't open it and no one in the front desk did anything to change the room,we stayed for 8 days and we would be stuck outside the room 3-5 times a day .

    The location is very fun ,beaches,pretty views and good food in the area

    Stayed in July 2017

  • Reviewed: 19 July 2017

    9.2
    By Montenegro standards, the hotel was pretty good.
    • Leisure trip
    • Couple
    • Standard Double Room with Park View
    • Stayed 2 nights

    No major complaints, other than WIFI didn't work very well in common areas, but ok in the rooms.

    By Montenegro standards, the hotel was pretty good. Area was convenient, very close to promenade, but beach area, as all of MNE during the summer was very busy.

    Stayed in July 2017

  • Reviewed: 17 July 2017

    8.8
    - Nice, cozy room and excellent (and calm) location.
    • Leisure trip
    • Couple
    • Standard Double Room with Park View
    • Stayed 1 night
    • Submitted via mobile

    - Strange hotel's policy to charge at the check in (despite claimed different policy) - Average breakfast

    - Nice, cozy room and excellent (and calm) location. - Staff was fine. - Nice but small and crowded pool. - Appropriate check out time (for seasidw hotel)

    Stayed in July 2017

  • Reviewed: 27 June 2017

    9.6
    Satisfied 99% and I am hard to please
    • Leisure trip
    • Couple
    • Flexible Room
    • Stayed 2 nights

    only thing slow WiFi in the evening sometimes

    Relly cool stay. got upgraded to family room next to the pool. Would go again 100%... Or if I go to Petrovac will go there for sure again. good food also Location perfrect and good restaurant.

    Stayed in June 2017

  • Reviewed: 22 June 2017

    10
    Excellent two week family holiday
    • Leisure trip
    • Family with young children
    • Family Room with Sea View
    • Stayed 14 nights
    • Submitted via mobile

    Nothing really. Maybe a kids club/playroom would be nice.

    Perfect location and nice sized property. Never too busy at breakfast, pool etc. We had a great stay and would return next year!

    Stayed in June 2017

  • Reviewed: 8 June 2017

    10
    Best option for Petrovac
    • Leisure trip
    • Couple
    • Studio with Sea View
    • Stayed 2 nights

    We enjoyed every moment of our stay at Monte Casa SPA & Wellness. The facilities are modern, the free spa is awesome and the location is perfect. Staff were courteous and helpful and the little town of Petrovac is a gem. They also have a private parking lot next to the hotel which made it very easy to access our car.

    Stayed in May 2017

  • Reviewed: 3 May 2017

    9.6
    Grat place to stay - experience from pre season
    • Leisure trip
    • Family with young children
    • Suite with Sea View
    • Stayed 5 nights

    Do not go for half - board in hotel, because there are several restaurants with much tastier food on 50 m distance.

    Very nice hotel, with very friendly stuff. Great location.

    Stayed in May 2017

  • Reviewed: 29 April 2017

    3.3
    Disappointment
    • Leisure trip
    • Family with young children
    • Studio with Park View
    • Stayed 4 nights

    Wellness Center??? Indoor pool is not heated at all, maybe around 13-14 C. They start the sauna at 15:00, because there is less customer???. Don't come here for wellness :( Food??? Luckily we had only breakfast. How they manage to serve old (i mean at least 2 days) bread every morning , we were surprised. Eggs were smelling funny, so we couldnt eat, there is just two types of cheese, couple of meat product and sweet section, God! that old puddings on the table, surface was dry and cracked. I feel lucky no one food poisoned. Such a shame for a 4 star hotel all to gather :(

    Stayed in April 2017

  • Reviewed: 6 September 2018

    10
    a favor
    • Business trip
    • Solo traveller
    • Single Room with Park View
    • Stayed 3 nights
    • Submitted via mobile

    Everything is perfect

    a favor

    Stayed in September 2018

  • Reviewed: 30 August 2018

    9.2
    The hotel is amazing.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    The staff at the restaurant. The position of the exterior pool, the sun can’t beat there.

    The hotel is amazing.

    Stayed in August 2018

  • Reviewed: 11 August 2018

    10
    Right place
    • Leisure trip
    • Family with young children
    • Standard Double Room with Park View
    • Stayed 2 nights
    • Submitted via mobile

    Perfect location, excelent service.

    Stayed in August 2018

  • Reviewed: 28 July 2018

    10
    Awesome place with beautiful views and friendly staff
    • Leisure trip
    • Couple
    • Standard Double Room with Park View
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike

    Awesome place with beautiful views and friendly staff

    Stayed in July 2018

  • Reviewed: 31 May 2018

    10
    Superb location, very cozy, modern, warm hotel, pleasant staff, rich spa & wellness offering
    • Leisure trip
    • Family with young children
    • Standard Double Room with Park View
    • Stayed 2 nights

    Location, restaurant, Spa & Wellness center, restaurant, friendly staff.

    Stayed in May 2018

  • Reviewed: 29 May 2018

    10
    Very enjoyable experience and views from the suite stunning!
    • Leisure trip
    • Couple
    • Studio with Sea View
    • Stayed 2 nights

    I would have liked the spa to have water available for drinking.

    Spacious apartment suite and pool area were great!

    Stayed in May 2018

  • Reviewed: 16 April 2018

    7.5
    Great location, grand rooms, beautiful view,
    • Leisure trip
    • Couple
    • Studio with Sea View
    • Stayed 1 night
    • Submitted via mobile

    When we arrived just realised the wellness is in renovation... so we can't use.

    Great location, grand rooms, beautiful view,

    Stayed in April 2018

  • Reviewed: 30 July 2017

    8.3
    Good hotel, great service.
    • Leisure trip
    • Solo traveller
    • Family Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Sun falls fast on the pool side.

    Great service, high quility rooms.

    Stayed in July 2017

  • Reviewed: 16 July 2017

    4.2
    The hotel does not have music that does not allow you to sleep at night
    • Leisure trip
    • Solo traveller
    • Studio with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    There is music that can not sleep until the wee hours and the hotel staff does not take care of the subject not to book this hotel

    Stayed in July 2017

  • Reviewed: 12 June 2017

    7.5
    Excellent breakfast, nice location.
    • Business trip
    • Couple
    • Flexible Room
    • Stayed 1 night

    Cold sauna when they open spa center in 10 AM, indoor pool cold as outdoor pool. Extra charging for parking.

    Excellent breakfast, nice location.

    Stayed in June 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 4 May 2016

    9.6
    this is our second time in hotel Monte casa in Petrovac.
    • Leisure trip
    • Family with young children

    I liked everything

    this is our second time in hotel Monte casa in Petrovac. We were very satifsifed with everything, staff is very kind, whatever we asked it was granted. my vote is 10 for this hotel

  • Reviewed: 21 October 2015

    9.2
    Close to beach.
    • Business trip
    • Solo traveller

    Breakfast is poor and lots of flies. Sauna has low temperature, because of loose door, had to use Turkish instead.

    Close to beach. Spa. Big clean room. No loud noises nearby.

  • Reviewed: 29 September 2015

    3.8
    The location being slightly raised from the front and the...
    • Leisure trip
    • Couple

    The majority of the staff, not all, were surly and quite unfriendly there was no warmth or welcome. To be honest it felt like the place was shutting up shop for the season and no on could really be bothered, fountains had been shut off the indoor pool was freezing, the Jacuzzi was switched off and when asked they said that it was in fact being used as a children's pool, in a Spa! Really! The carpets on the stairs and hallways are stained and dirty and look like they need a good clean.

    The location being slightly raised from the front and the view from some of the rooms over the bay was lovely. It was my friends Birthday on one day and they left her a lovely cake, which was very thoughtful.

  • Reviewed: 25 August 2015

    7.1
    Rooms very spacious;
    • Leisure trip
    • Group

    Room decor was a little tired (admittedly we had an economy room as it was the only one left so perhaps this was why); not much room to lie around the pool if you want to avoid the splash zone...

    Rooms very spacious; balconies get lots of sun in the morning; pool gets sun til about 3pm (August); breakfast has a good selection of hot and cold food; view from balcony is lovely; Ambassador restaurant is great; location is really good in that it's right next to the restaurants and coast; staff were friendly and helpful.

  • Reviewed: 4 August 2015

    10
    It is perfect for one week, everything is in good condition...
    • Leisure trip
    • Family with older children

    It is perfect for one week, everything is in good condition and the people are very friendly, perfect location, stairs to the beach are perfect located, food very good.

  • Reviewed: 27 July 2015

    6.7
    The spa was very good and had an excellent selection of...
    • Leisure trip
    • Couple

    It is just a very difficult place to get to as there is only one road in and out and the traffic can block the entrance to the street.

    The spa was very good and had an excellent selection of services and really good therapists and manager.

  • Reviewed: 21 July 2015

    9.6
    Everything was perfect;
    • Leisure trip
    • Couple

    Breakfast was fine, but it can be improved, as the Hotel is of high quality.

    Everything was perfect; really clean, perfect personnel behaviour, kind and helpful, really nice swimming pool and area around, right next to the promenade of Petrovac, big parking... and more

  • Reviewed: 15 June 2015

    • Leisure trip
    • Couple

    Petrovac is a lovely place (what I cannot say about Budva which looks like one big holiday-bazar with Chinese t-shirts and toys). The only think I can complain is the beach which is crowded, but it is rather typical. The hotel is located in peaceful surrounding, away from any building constructions (be careful - in Petrovac there are some huge hotels under construction). Nice simming pool. Great breakfasts.

  • Reviewed: 10 June 2015

    8.3
    Nice view from 4th floor, relatively quiet, spacious Studio...
    • Leisure trip
    • Family with young children

    Dated facilities with visible wear and tear, unreasonable price during Jul-Aug. Lack of porters.

    Nice view from 4th floor, relatively quiet, spacious Studio room, infants and family friendly.

  • Reviewed: 26 May 2015

    9.2
    The location was ideal, and the room was perfect for a...
    • Leisure trip
    • Family with young children

    The location was ideal, and the room was perfect for a family of 4, although the extra bed was not fully made up on the first night and some minor repairs are needed e.g. interconnecting door not closing fully, loose handle on wardrobe. Breakfast was excellent and the facilities, indoor pool and spa were very good. The staff were all friendly and helpful.

  • Reviewed: 7 April 2015

    6.3
    They upgraded us to an apartment as there were almost no...
    • Leisure trip
    • Couple

    The hotel front desk staff was very unfriendly. Upon our arrival, we were not allowed to park in front of the hotel in the parking lot and were asked to park somewhere else. The Spa and swimming pool area was supposed to close at 9pm, when we arrived at 8:15pm, they told us it was already closed (lady also did not speak any English. Most staff does not seem to speak English. TV did not work in the room. Breakfast was mediocre.

    They upgraded us to an apartment as there were almost no guests at this hotel during our stay. The wifi worked well.

  • Reviewed: 7 February 2015

    7.5
    The room was excellent.
    • Leisure trip
    • Couple

    some of the facilities in spa center was not functiıoning. The temp of the water of indoor pool should be around 27-29 C during winter time.The breakfast was not open buffet.

    The room was excellent.wifi is working well everywhere.Location is good.

  • Reviewed: 15 January 2015

    10
    Huge room, very clean hotel with lovely, helpful staff +...
    • Leisure trip
    • Couple

    Indoor pool was a bit cool, otherwise perfect.

    Huge room, very clean hotel with lovely, helpful staff + excellent breakfast. Off season visit so Petrovac is very quiet at this time with close drive to Budva if more activity is desired. The hotel is centrally located in this small town so a mid/high season visit will find you with many more people (we previously visit in August). Recommend, look forward to future visit!

  • Reviewed: 3 January 2015

    10
    We spent 2 days at Monte Casa and everything was fantastic.
    • Leisure trip
    • Couple

    We spent 2 days at Monte Casa and everything was fantastic. This was our third visit of Monte Casa so far, and we will come here again for sure! Hotel is very clean, cosy, luxurious, but with reasonable prices. Breaksfast was excellent, with variety of tasty food! Staff in restaurant is very kind and helpful! Also lady and genteleman on the reception were so kind and polite, and they made us feel like home. We got upgrade of the room (I guess because we already visited Monte Casa several times before), so we got BEAUTIFUL large apratment on 4th floor with see view! SPA is excellent, maybe pool water could be slightly warmer. SPA staff also excellent and kind! I fully recommend to visit Monte Casa. I will do it again definitely!

  • Reviewed: 15 April 2016

    10
    Staff couldn't do enough to help in every way.
    • Leisure trip
    • Couple

    Staff couldn't do enough to help in every way. Beds super comfy Breakfast amazing Great views Super clean Lovely pool & spa

  • Reviewed: 13 September 2015

    10
    Everything
    • Leisure trip
    • Couple

    The lift sometimes didn't work

    Everything

  • Reviewed: 21 August 2015

    5.8
    No private beach
    • Leisure trip
    • Couple

    No private beach Very small swimming pool Poor service

  • Reviewed: 28 July 2015

    5.8
    Good size room, quiet
    • Leisure trip
    • Couple

    The AC on both nights stopped working which made it very hot and difficult to sleep

    Good size room, quiet

  • Reviewed: 21 July 2015

    8.8
    The Studios are very good, the location is amazing
    • Leisure trip
    • Family with older children

    The Breakfast was not so big, less food to choose. The TV system was totally failure.

    The Studios are very good, the location is amazing

  • Reviewed: 2 June 2015

    8.3
    Cleanliness, breakfast
    • Leisure trip
    • Couple

    Wifi not working on balcony

    Cleanliness, breakfast

  • Reviewed: 28 January 2015

    10
    Location
    • Leisure trip
    • Couple

    Location

There are also 16 reviews without text. These impact the overall review score.

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