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Reviews of UB Guesthouse & Tours - not for locals

Chingeltei District, Baga touruu street, 1 horoo, 2-40.000, building 41, door 21, Chingeltei, 210620 Ulaanbaatar, Mongolia

#8 of 69 hotels in Ulaanbaatar

Guests' Choice

Review Score

Based on 111 hostel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.9

  • Location

    9.6

  • Facilities

    8.5

  • Staff

    9.2

  • Value for money

    9.2

  • Free Wifi

    9.5

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Showing 1 - 25

  • Reviewed: September 12, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Budget Twin Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Beds not really comfortables

    Super kind staff

    Stayed in August 2025

  • Reviewed: September 2, 2025

    8.0
    It is more better than my expectation. All guests are suggested to select it.
    • Business trip
    • Solo traveler
    • Budget Twin Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Wi-Fi speed

    They could provide lite breakfast (i.e bread, butter, egg or banana)

    Stayed in August 2025

  • Reviewed: August 28, 2025

    10
    Bobby the owner of the UB Guesthouse is an absolute star. She is extremely kind and knowledgeable and helped us customiz
    • Leisure trip
    • Couple
    • Budget Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The staff & the cleanliness

    Stayed in August 2025

  • Reviewed: August 17, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Shortage of more shower and toilets

    Everything

    Stayed in August 2025

  • Reviewed: August 12, 2025

    10
    Three Cs for clean, comfortable & central location,
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nil

    Centrally located though the entrance is at the rear of the building with door bell to the 2nd floor. Bobi, the manager arranged the tour to the Gobi Desert & provided the sleeping bag. Since I didn’t have a jacket, she lent me the traditional Mongolian costume called “deel” which I worn on the chilly nights. The accommodation is basic but comfortable, clean & cozy with kitchen where you can replenish your flask with drinking water. The WiFi works well even in the rooms. The staff are friendly and informative. I highly recommend this hostel.

    Stayed in August 2025

  • Reviewed: August 11, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing. Everything was perfect!

    Such a nice and lovely place. Perfect location, best tours and so helpful! Also good place to meet other solo travellers... Airport bus drops you off just 5 mins away by walk.

    Stayed in July 2025

  • Reviewed: August 6, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 8 nights

    I recommend this place but the following are things for future guests to be aware of, regarding the tours: -The tour to Terelj national park goes just to the entrance of the park, around the turtle rock and a nearby monastery. The area is not wild (there are parking lots, shops, cattle) . Consider other options if you want to enjoy nature or hiking. -The driver of the tours may not speak English, so they cannot give you any insight about the places being visited. Read beforehand about the places or you will not know where you are.

    Staff is very knowledgeable and can organize many things efficiently. The location is really great because is walking distance to nearly any attraction in Ulan Bator. Overall this is a convenient place that I would book again.

    Stayed in July 2025

  • Reviewed: August 6, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 3 nights

    I am single woman traveling alone. And I am glad I found this place. Great place and tours are available easy to book directly with them. Thank you Bobby.

    Stayed in July 2025

  • Reviewed: July 27, 2025

    10
    Great place with wonderful staff, but only one shower.
    • Leisure trip
    • Solo traveler
    • Budget Twin Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Only 1 shower was a bit annoying and no social common space, and the rooms have a lot of furniture so feel quite cramped

    The owner is so incredibly helpful and kind. The cutest kitchen and good very helpful staff! Free tea and coffee was very good too!

    Stayed in July 2025

  • Reviewed: July 25, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cost and simple, has all the necessary facilities. Very clean.

    Stayed in July 2025

  • Reviewed: June 26, 2025

    10
    Best hostel
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nil.

    Feel very warm to be here. Help me with all my encounters. Very good wifi. Nearby to all places of interest. Provide airport transport with a fee. Best host and the cleanest comfortable hostel. Highly recommend. Thank you.

    Stayed in June 2025

  • Reviewed: June 19, 2025

    10
    Best hostel
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nil

    Bobby is great. She is very helpful in all ways. Hostel is very clean and comfortable. The best Hostel for my 2mths trip. Very near to all places of interest. Highly recommended.

    Stayed in June 2025

  • Reviewed: June 15, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night

    The guesthouse has an excellent location! It's convenient to everything and the staff is incredibly helpful. They helped me with a lot of stuff and did not even charge me for it. I deeply appreciate their kindness and all they did for me. Will definitely come back!

    Stayed in June 2025

  • Reviewed: November 21, 2024

    10
    Exceptional
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    As already mentioned, it can get a bit cramped when it is full, and there should be one more toilet ( without a capacity draining double function as bathroom as well). Except from this, there isn't really anything to whine about.

    It is a place that is very centrally located in regards to attractions, eating opportunities and getting to and from the bus terminals, train station and airport. It is safe and clean and feels quite homely. That said, when it is at full capacity, it gets a bit cramped, and during periods, toilet capacity is too small. And, especially in one of the dorms, there is very little space. One thing that really makes this place a good base for a full time traveller, are staff. Bobby is a very reliable go to person when it comes to get things arranged and done. From something as simple as bus tickets, to bigger tours. Being an UB native, she obviously knows a bit or two about the city. Her right hand Julia, is the travellers sunshine. She brightens everyone's day. A very nice person and a welcome sight after a gruelling long Mongolian bus journey.

    Stayed in September 2024

  • Reviewed: November 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    It is a small place, so it gets cramped when it is at full capacity.

    It's a homely place that is conveniently located for most of the attractions in UB. It is also fairly good located in regards to getting to the airport, Train station and dragon bus terminal. Bobby can help organise lot of things in Mongolia, and her helper Julia is a smiling sunshine brightening everybodys day.

    Stayed in October 2024

  • Reviewed: October 11, 2024

    10
    Great backpacker hostel with friendly helpful staff and good tours
    • Leisure trip
    • Solo traveler
    • Budget Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Decent location in UB. Bobby is amazingly helpful is planning things in UB and has some good tours on offer. Good atmosphere while I stayed in the hostel.

    Stayed in September 2024

  • Reviewed: October 6, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Budget Twin Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The price was quite steep for a hostel/guesthouse.

    The location was smack dab in the city centre which allows you to visit all tourist spots by foot. And their tour packages were really affordable. The staff were friendly and amazing. Great place to interact with other travelers alike.

    Stayed in September 2024

  • Reviewed: October 3, 2024

    9.0
    Super clean place, good location
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Bobby and her teamare super friendly. The place is super clean. Small but well equipped kitchen. Good location.

    Stayed in September 2024

  • Reviewed: September 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed's mattress was quite hard and pillow kinda small for me.

    Perfect location, clean and nice place with very helpful staff.

    Stayed in September 2024

  • Reviewed: September 10, 2024

    8.0
    Good hostel ,sly manager,
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The host: she is tricky In Terms of tours, only money oriented, no willing to help if there is not a solid profit behind.,infact despite I have been her customare for 12 days she never helped me with info's related another hostel in another town whereas she is not in competition with. Bad experience

    The cleanings

    Stayed in June 2024

  • Reviewed: September 8, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everybody at the guesthouse were super kind and nice, and I really loved staying with them. I also went tours through them, which was also fantastic. Highly recommend!

    Stayed in August 2024

  • Reviewed: August 31, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    What a nice hostel and lovely staff! I booked the place for a few days based on its location and good reviews and I must say I was a little skepcital at first but this place fully deserves its high rating. The hostel is located centrally, and everything you might need is in walking distance. It’s kept clean and orderly at all times. Bathrooms are cleaned nearly after every use, beddings are clean and smell fresh. The lounge area is like a living room where you can chat with other travellers and the place generally feels like home away from home. The owner, Bobbi, helps you with literally everything. The staff is nice and friendly. They would go out of their way to help you and you can sense that they are genuinely happy to have you there. Although this was a stepping stone in my journey, it certainly became one of its highlights. I would recommend this place with full confidence to any traveller. Hope to see them sometime again in the future. Thank you for everything Bobbi and Julia!Баярлалаа

    Stayed in August 2024

  • Reviewed: August 28, 2024

    9.0
    A great place to stay near the City center.
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Liked it all.

    Good location near the City center, comfortable bed with an electrical point and further sockets in the dormitory room. Staff were friendly and the manageress was amazingly helpful with travel queries and booking an airport shuttle for me. Free tea and coffee all day. Enough toilet and shower facilities. A great place to stay and book tours.

    Stayed in August 2024

  • Reviewed: August 28, 2024

    9.0
    Very good place
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 2 nights

    - Kitchen/dining area is very small. Essentially 1-2 people at a time can eat. - The laundry service is washing-only, you must hang the clothes up to dry in your room. You're given enough clothes hangers, but it feels a bit cramped. - I was asked to give a perfect 10 on booking.com. Ehhhh. I don't like that.

    - I really liked the location, quite central, but the entrance faces a courtyard which is calmer and quieter than surrounding central Ulanbaatar. - Laundry service is available for an OK price. - Bobby is very helpful, including helping with transport planning and booking bus tickets. Julia is helpful too. - Beds are quite comfy. - I found the amount of bathrooms to be OK, though some are shower-only and some are toilet-only. It was only a problem for self-entitled people who booked a hostel with common bathrooms but then found the idea of waiting 15mins for a turn in the shower to be an impossible burden.

    Stayed in August 2024

Showing 1 - 25

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