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Reviews of Ulaanbaatar Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Ulaanbaatar Hotel, B.Altangerel street-7, 8th subdistrict, Sukhbaatar district, Ulaanbaatar, Mongolia, Sukhbaatar, 014200 Ulaanbaatar, Mongolia

#29 of 69 hotels in Ulaanbaatar

Guests' Choice

Review Score

Based on 97 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.9

  • Location

    9.6

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    8.2

  • Free Wifi

    9.0

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Showing 1 - 25

  • Reviewed: September 4, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Superior Twin Room
    • Stayed 8 nights
    • Submitted from a mobile device

    The restaurant in the breakfast time always smelling bad from the cooking smoke and always stick to the cloths so daily I have to change my cloths to eat and then again to go out , room is fine yet pillows we're very high and the blanket is very thick and hot end up sweating in the morning , AC performance is very good and window need maintenance the shower area also need maintenance

    Location is good , many things walking distance, mall , restaurants, cafes , Halal options also around , the manager was very nice and helping big shout out to him , Garden and sitting place outside is also nice

    Stayed in August 2025

  • Reviewed: September 1, 2025

    8.0
    Very Good
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    A bit dated but that's part of the charm.

    We only stayed one night and arrived very late. We liked the 24 hour reception, clean room, comfortable bed. Excellent breakfast.

    Stayed in August 2025

  • Reviewed: August 31, 2025

    9.0
    Good hotel in perfect location.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was lacking.

    Overall good hotel. Clean newly renovated. Staff are nice and helpful. Great location too.

    Stayed in August 2025

  • Reviewed: August 29, 2025

    8.0
    Good comfortable stay
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights

    It is quite expensive hotel and food and drinks there are very expensive too, however there are many other restaurants around.

    Renovated old hotel in great location, rooms are large enough with contemporary design. Great breakfast with my options. Staff speaks English.

    Stayed in August 2025

  • Reviewed: August 24, 2025

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Superior King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Bed was firmer than i like, but that is common across a lot of Asian countries.

    Staff were the best feature. Very friendly and helpful. Breakfast was great.

    Stayed in August 2025

  • Reviewed: August 23, 2025

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 5 nights
    • Submitted from a mobile device

    My room looked a bit tired and had a bit of a cigarette smoke smell.

    Convenient location, supportive and friendly staff. All facilities worked well; the bed was comfortable.

    Stayed in August 2025

  • Reviewed: August 20, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The evening meals could have been better plus the restaurant closed at 9pm on a Saturday

    Great central location for the city and good breakfast

    Stayed in August 2025

  • Reviewed: August 20, 2025

    9.0
    Superb location, staff, and breaky more than compensate for the odd shower and lack of local TV.
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 5 nights

    The newly refurbished bathrooms look great but there is no shower cabin or curtain, so each time you shower you cause a minor flood in the bathroom which is a bit inconvenient. The TV only had movies on demand, no fun local TV, which I was hoping to watch a bit.

    Super friendly staff, great location, and a very scrumptious breakfast.

    Stayed in August 2025

  • Reviewed: August 19, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Internal bank exchange service was only for USD, no other currency accepted

    Very good breakfast, excellent position well located in the center of the city

    Stayed in August 2025

  • Reviewed: August 16, 2025

    8.0
    Good spot and lovely old building
    • Leisure trip
    • Solo traveler
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit broken down in certain areas such as the hallways

    Good location and rooms were clean and recently renovated

    Stayed in August 2025

  • Reviewed: August 16, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night

    Nothing!

    Very delicious and we could enjoy diverse foods!

    Stayed in August 2025

  • Reviewed: August 15, 2025

    8.0
    Good location
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights

    Bar service was not very good, and the room was too bright. The shower door did not close properly. Check out took quite a bit of time.

    Breakfast was very good, the room was comfortable, the location is very good, and the concierge was very helpful. Checking in was easy as well.

    Stayed in August 2025

  • Reviewed: August 12, 2025

    9.0
    I definitely recommend the hotel for every kind of stay in UB.
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 2 nights

    The reception in the early morning was not really awake and the guard was sleeping on a sofa and snoring - no burglar could have waken him up. Unfortunately, no wardrobe and only few hangers to place your clothes.

    Perfect place and situation in the heart of the city with all monuments, restaurants and shopping near-by. Spacious rooms with air-con and a stylish bathroom. The breakfast was extraordinary good.

    Stayed in August 2025

  • Reviewed: August 9, 2025

    8.0
    Very good but not a true 5*
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Some missing services for a 5 star hotel No spa/swimming pool. The staff could be more helpful (they didn’t take care of our luggage).

    Excellent location, friendly staff Good breakfast and recently renovated rooms are comfortable

    Stayed in August 2025

  • Reviewed: August 9, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't find an iron, and a mini bar which is not good for a 5* hotel.

    The location was perfect, close to the main square, restaurants and stores, breakfast was great, the room was wonderful.

    Stayed in August 2025

  • Reviewed: August 5, 2025

    7.0
    Do better, Ulaanbaatar hotel! You could’ve been a landmark of the city, so work on it
    • Leisure trip
    • Solo traveler
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Apart from reception and cleaning employees, I didn’t see any service at all. I was going to get laundry done — I was told that somebody will come and pick it up. Then I ordered room service. Having waited for 2 hours, I didn’t get any of that. Was totally ignored. If you don’t provide these services, just say it, and don’t make me wait for you forever.

    The location is right in the city center with many places in a walking distance. Interior is in the style of Soviet decadence which is quite charming. The twin room was spacious and comfortable.

    Stayed in August 2025

  • Reviewed: August 4, 2025

    9.0
    Excellent experience.
    • Business trip
    • Solo traveler
    • Superior Twin Room
    • Stayed 2 nights

    Staff are so helpful and friendly. The room is just my style, clean, order and comfortable. The Si Chuan Restaurant located on the 6 Floor of the hotel provides genuine food and is the best I had in the past few years.

    Stayed in August 2025

  • Reviewed: July 31, 2025

    8.0
    Nice stay and located downtown
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    European price Level

    Large modern room

    Stayed in July 2025

  • Reviewed: July 22, 2025

    9.0
    Relaxing Stay
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 2 nights

    Lobby is quite dark and they even switch-off the lights in the evening and early morning. It would be more welcoming if the lights stay on. The bar in the lobby is already closing at 18:00, so we couldn't really use it.

    The ladies at the front desk were very friendly and competent. Big thank you! It was very helpful that you can exchange money with the front desk. Very efficient process. Breakfast was nice with all sorts of variety. Rooms are spacious, bright and comfortable, equipped with a fridge.

    Stayed in July 2025

  • Reviewed: June 11, 2025

    7.0
    Great location, overpriced
    • Business trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Overpriced

    Convenient location, updated facilities, helpful staff

    Stayed in June 2025

  • Reviewed: June 10, 2025

    8.0
    A light and comfortable stay in the city centre
    • Business trip
    • Solo traveler
    • Superior King Room
    • Stayed 5 nights

    Sometimes the smell of food from the restaurant could be smelled in the corridors.

    Excellent location. The centre is within walking distance.

    Stayed in April 2025

  • Reviewed: June 5, 2025

    8.0
    great location for sightseeing.
    • Leisure trip
    • Solo traveler
    • Superior King Room
    • Stayed 2 nights

    Breakfast. - everything tasted mediocre. Coffee was really bad.

    Oldest international in Ulaanbaartar. Nicely renovated room provides comfort while enjoying historical decor. Centrally located and walking distance to so many museums,

    Stayed in May 2025

  • Reviewed: June 4, 2025

    8.0
    hotel is getting better and has long history
    • Leisure trip
    • Solo traveler
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    some rooms are renovated but not alll. e.g.) window frame

    nothing special, just normal

    Stayed in June 2025

  • Reviewed: May 30, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Needs some work as we had to change rooms twice. First room, no phone and TV did not work; second room, door will not lock.

    Location in proximity to the city center and attractions

    Stayed in May 2025

Showing 1 - 25

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