Reviews of Hotel Chalets Chamarel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Lavilleon, Chamarel, Mauritius
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Reviewed: August 29, 2025 · Stayed in August 2025
Verified reviewWelcoming was fair by Arvesh and Diana . The Sea Forest Resto Staff were accomodating, specially Jessen, Sachin & Dalida. Big Thank you.
Reviewed: August 26, 2025 · Stayed in August 2025
Verified reviewThe kind and professional staff, good and tasty breakfast & dinner, private parking, stunning views in the heart of Chamarel… Thank you! We’ll be back!
The last 1.5 km of the road to reach the property is quite difficult, but if you drive slowly with a small car it’s manageable. Otherwise, a 4x4 is recommended.
Reviewed: August 25, 2025 · Stayed in August 2025
Verified reviewThe restaurant for breakfast and dinner was excellent. First rate food served with charm and great attention. The manager of the chalets, Dalida was also excellent, solving problems and going the extra mile.
The mainatenance and basic structure of the chalets was less impressive; plugs in washbasins don't work; internet is patchy, lost altogether when the power went off on one ring circuit; cold and damp when we had rainy weather; no hand towels; no heated towel rail so impossible to dry clothes/towels unless the sun is shining!
Hello Nicky thank you so much for choosing our hotel and for taking the time to review your stay. Your feedback is very important to us and we are delighted to know that you had a good time at Chalets Chamarel. We will definitely convey your good words to the whole team, and it was equally a pleasure having you amongst us for these few days. We also take good note of the comments you made and we will escalate your feedback to the higher management and the concerned teams for a proper follow-up and action. We look forward to welcoming and serving you soon again. Thank you and best regards, The Management Team
Hello Nicky thank you so much for choosing our hotel and for taking the time to review your stay. Your feedback is very important to us and we are delighted to know that you had a good time at Chalets Chamarel. We will definitely convey you… Show more
Reviewed: August 24, 2025 · Stayed in July 2025
Verified reviewIncredible view, with amazing sunsets Very spacious room Large bathroom & good water heater Good AC Private and quiet room
Outdoor chairs could have been more comfortable Standard breakfast each day (could do with more variety) Drive into property (do-able, but hard in a small car) Forgot allergies twice
Hello David, thank you for choosing Chalets Chamarel Hotel and for sharing your wonderful feedback! We are truly delighted to hear that you had an excellent stay with us. Your kind words mean a lot to our team, and we will be sure to pass them along. It was an absolute pleasure hosting you. We take very good note of your comments and rest assured that we will escalate the same to the concerned teams for a follow-up and action. We look forward to welcoming you back for another memorable experience. Thank you and best regards, The Management Team
Hello David, thank you for choosing Chalets Chamarel Hotel and for sharing your wonderful feedback! We are truly delighted to hear that you had an excellent stay with us. Your kind words mean a lot to our team, and we will be sure to pass t… Show more
Reviewed: August 7, 2025 · Stayed in July 2025
Verified reviewLocation & view is really unique
While the breakfast was good, the dinner was really not reaching our expectations- super blend, probably defrosted food and the manager constantly controlling the staff. For the low season price it was ok.
Hello Urška, thank you for choosing Chalets Chamarel and for sharing your wonderful feedback! We are truly delighted to hear that you had an excellent stay with us. Your kind words mean a lot to our team, and we will be sure to pass them along. It was an absolute pleasure hosting you. We take very good note regarding the breakfast and dinner. Rest assured that your feedback will be shared to the concerned team and a follow-up will be done accordingly. We look forward to welcoming you back for another memorable experience. Thank you and best regards, The Management Team
Hello Urška, thank you for choosing Chalets Chamarel and for sharing your wonderful feedback! We are truly delighted to hear that you had an excellent stay with us. Your kind words mean a lot to our team, and we will be sure to pass them al… Show more
Reviewed: August 6, 2025 · Stayed in May 2025
Verified reviewReviewed: August 4, 2025 · Stayed in July 2025
Verified reviewView
Hotel could indicate that it is very challenging to come without a car and/or recommend shuttle/taxi services/app for making it easier for people without car.
Hello An & Benoît, thank you so much for choosing our hotel and for taking the time to review your stay. Your feedback is very important to us and we are delighted to know that you had an excellent time at Chalets Chamarel. It was a pleasure having you amongst us for these few days. We take good note of your comment, however, please note that our hotel description on the different online platforms specifies that we are located on the edge of the mountain, in a natural forest. It goes without saying that a vehicle is thus required to reach the chalets up mountain. We look forward to welcoming and serving you soon again. Thank you and best regards, The Management Team
Hello An & Benoît, thank you so much for choosing our hotel and for taking the time to review your stay. Your feedback is very important to us and we are delighted to know that you had an excellent time at Chalets Chamarel. It was a ple… Show more
Reviewed: July 29, 2025 · Stayed in June 2025
Verified reviewReviewed: July 24, 2025 · Stayed in July 2025
Verified reviewExceptional views. Great customer service and staff
Roads to the property were not so good. They charged for still water at dinner even though they were complimentary in the room and at breakfast. Not much variety in daily menu. The menu is same day to day
Hello Aghalelosa, thank you so much for choosing our hotel and for taking the time to review your stay. Your feedback is very important to us and we are delighted to know that you had a great time at Chalets Chamarel. We will definitely convey your good words to the whole team, and it was equally a pleasure having you amongst us for these few days. We also take good note of your comments. The access road has been kept in its natural state to minimize our ecological impact. It may look impressive but it is feasible even with a small car. Regarding the bottle of water during dinner, please note that no drinks are included in the half board meal plan. We look forward to welcoming and serving you soon again. Thank you and best regards, The Management Team
Hello Aghalelosa, thank you so much for choosing our hotel and for taking the time to review your stay. Your feedback is very important to us and we are delighted to know that you had a great time at Chalets Chamarel. We will definitely con… Show more
Reviewed: July 16, 2025 · Stayed in July 2025
Verified reviewReviewed: July 7, 2025 · Stayed in July 2025
Verified reviewThe view was excellent!
Food was average Room was very cold Broken remote control TV not working as it should
Hello Varsha, thank you for taking the time to share your feedback following your stay at Chalets Chamarel. We’re delighted to know you enjoyed the breathtaking views from our property — it’s truly one of our most special features. We are sincerely sorry to read that some aspects of your stay did not fully meet your expectations. While no concerns were raised on-site regarding the food, our restaurant team makes it a point to check with each guest during service, and we would have been happy to make any adjustments had we known. Your impression is nevertheless noted and will be shared with the kitchen team for review. Regarding the room temperature, it was indeed a particularly cold and rainy day in Chamarel. While our air conditioners do not have a heating function, our team provided additional blankets and this seemed to have resolved the problem. As for the TV remote, we understand it may have been slightly inconvenient. Due to the fixed position of the Android box on the wall, the remote needs to be used at close range for better signal reception. Our reception team explains this during check-in to help guests enjoy the TV features smoothly. Your feedback helps us improve, and we truly hope to welcome you back for a more seamless experience in the future. Thank you and best regards, The Management Team
Hello Varsha, thank you for taking the time to share your feedback following your stay at Chalets Chamarel. We’re delighted to know you enjoyed the breathtaking views from our property — it’s truly one of our most special features. We are s… Show more
Reviewed: July 5, 2025 · Stayed in June 2025
Verified reviewSensational location, This is a really unique place, on a ridge with great views on both sides. The bungalows are beautiful, spacious and very comfortable. The staff is very friendly and attentive. Very good breakfast.
The access road is manageable by small cars (concrete tracks ensure there is enough grip even in wet weather) , however it is very badly broken up, requires very precise and careful driving, and is highly inadvisable at night. The reservation department should really have advised me of this as soon as I told them that I planned to arrive after sunset, but they didn't. For the same reason, guests are pretty much forced to have dinner every night in the hotel restaurant, which is OK but not quite at the same level as the rooms and facilities.
Hello Herve, thank you for choosing Chalets Chamarel and for sharing your wonderful feedback! We are truly delighted to hear that you had an excellent stay with us. Your kind words mean a lot to our team, and we will be sure to pass them along. It was an absolute pleasure hosting you. We take very good note of your feedback and we will definitely escalate it to our higher management. We look forward to welcoming you back for another memorable experience. Thank you and best regards, The Management Team
Hello Herve, thank you for choosing Chalets Chamarel and for sharing your wonderful feedback! We are truly delighted to hear that you had an excellent stay with us. Your kind words mean a lot to our team, and we will be sure to pass them al… Show more
Reviewed: June 29, 2025 · Stayed in May 2025
Verified reviewThe view is awesome. That is by far the best location to get a nice view towards Le Morne and the bay. The concept to have breakfast and dinner is perfect for activities during the day.
Beds are very hard. Overall I think it's overpriced considering we had to pay 300 € / night with half board. Meal size at dinner varies a lot: First day it was totally fine, second day is was like half of the portion. The surcharges for meals that you cannot choose for half board are ridiculously high. The offered wines are very very basic and totally overpriced.
Dear Mathias, Thank you for taking the time to share your feedback. We’re glad you enjoyed the stunning views and found our breakfast and dinner concept convenient for your daily activities. We appreciate your comments regarding the firmness of the beds, meal portion variations, and pricing concerns. Your feedback about meal surcharges and wine selection is important to us, and we will review these areas to see how we can improve. We value your input and hope to have the opportunity to welcome you back for an even better experience. Warm regards, The Management Team
Dear Mathias, Thank you for taking the time to share your feedback. We’re glad you enjoyed the stunning views and found our breakfast and dinner concept convenient for your daily activities. We appreciate your comments regarding the firmnes… Show more
Reviewed: June 27, 2025 · Stayed in June 2025
Verified reviewEverything was wonderful from my arrival to my departure. I adored the staff there. The views are incredible.
Hello Andres, thank you for choosing Chalets Chamarel and for sharing your wonderful feedback! We are truly delighted to hear that you had an excellent stay with us. Your kind words mean a lot to our team, and we will be sure to pass them along. It was an absolute pleasure hosting you, and we look forward to welcoming you back for another memorable experience. Thank you and best regards, The Management Team
Hello Andres, thank you for choosing Chalets Chamarel and for sharing your wonderful feedback! We are truly delighted to hear that you had an excellent stay with us. Your kind words mean a lot to our team, and we will be sure to pass them a… Show more
Reviewed: June 27, 2025 · Stayed in May 2025
Verified reviewReviewed: June 18, 2025 · Stayed in June 2025
Verified reviewAbsolutely stunning view and setting. Well appointed and spacious rooms. Really nice staff.
Adventurous access road. The evening restaurant is underwhelming.
Hello Florent, thank you for choosing Chalets Chamarel and for sharing your wonderful feedback! We are truly delighted to hear that you had an excellent stay with us. Your kind words mean a lot to our team, and we will be sure to pass them along. It was an absolute pleasure hosting you, and we look forward to welcoming you back for another memorable experience. Thank you and best regards, The Management Team
Hello Florent, thank you for choosing Chalets Chamarel and for sharing your wonderful feedback! We are truly delighted to hear that you had an excellent stay with us. Your kind words mean a lot to our team, and we will be sure to pass them … Show more
Reviewed: June 17, 2025 · Stayed in June 2025
Verified reviewThe view was awesome
Hello Cheshnaa, thank you for choosing Chalets Chamarel and for sharing your wonderful feedback! We are truly delighted to hear that you had an excellent stay with us. Your kind words mean a lot to our team, and we will be sure to pass them along. It was an absolute pleasure hosting you, and we look forward to welcoming you back for another memorable experience. Thank you and best regards, The Management Team
Hello Cheshnaa, thank you for choosing Chalets Chamarel and for sharing your wonderful feedback! We are truly delighted to hear that you had an excellent stay with us. Your kind words mean a lot to our team, and we will be sure to pass them… Show more
Reviewed: June 15, 2025 · Stayed in June 2025
Verified reviewIncredible views and exceptional service. Surely one of the best experience you can get in Chamarel/Mauritius
Hello Julien, thank you for choosing Chalets Chamarel Hotel and for sharing your wonderful feedback! We are truly delighted to hear that you had an excellent stay with us. Your kind words mean a lot to our team, and we will be sure to pass them along. It was an absolute pleasure hosting you, and we look forward to welcoming you back for another memorable experience. Thank you and best regards, The Management Team
Hello Julien, thank you for choosing Chalets Chamarel Hotel and for sharing your wonderful feedback! We are truly delighted to hear that you had an excellent stay with us. Your kind words mean a lot to our team, and we will be sure to pass … Show more
Reviewed: June 15, 2025 · Stayed in June 2025
Verified reviewReviewed: June 14, 2025 · Stayed in June 2025
Verified reviewReviewed: June 10, 2025 · Stayed in June 2025
Verified reviewReviewed: June 4, 2025 · Stayed in March 2025
Verified reviewReviewed: May 27, 2025 · Stayed in April 2025
Verified reviewThe location, the size of the chalet, the cleanliness and the comfort
We stayed for a couple of nights at this hotel in April 25. The location is perfect, the scenery absolutely beautiful. The chalet was very comfortable and roomy. The food was okay. We were a little bit perturbed that some of the items on the menu were chargeable. Otherwise it was lovely.
Hello Chatoo, thank you for choosing our hotel and for taking the time to review your stay. Your feedback is very important to us and we are happy to know that you had a good time at Chalets Chamarel. We take good note of your comment regarding some items on the menu being chargeable. However, please note that these items include elaborated dishes like lobsters etc. Otherwise, there is a variety of dishes which are already included in your half board. Moreover, our chef and team remains available for any special requests. We thank you once again for your feedback and look forward to welcoming and serving you again. Best Regards, The Management Team
Hello Chatoo, thank you for choosing our hotel and for taking the time to review your stay. Your feedback is very important to us and we are happy to know that you had a good time at Chalets Chamarel. We take good note of your comment regar… Show more
Reviewed: May 22, 2025 · Stayed in April 2025
Verified reviewReviewed: May 16, 2025 · Stayed in May 2025
Verified reviewThe people are very friendly, the view was fantastic.
The road to arrival was difficult. There were some bugs like spiders, mosquitoes and cockroaches.
Hello Badr, thank you for choosing our hotel and for taking the time to review your stay. Your feedback is very important to us and we are sorry to hear that your experience was not up to your expectations. We take very good note of the points you mentioned, and we will escalate the same to our higher management. Regarding the access road to the Chalets, it indeed look quite impressive but it is feasible even in a small car. As for the bugs, the chalets are more exposed due to its location amidst nature and forest. However, we always recommend our guests to leave their windows and doors closed to prevent bugs from entering the room. We look forward to welcoming and serving you again, and regain your trust and confidence. Thank you and best regards, The Management Team
Hello Badr, thank you for choosing our hotel and for taking the time to review your stay. Your feedback is very important to us and we are sorry to hear that your experience was not up to your expectations. We take very good note of the poi… Show more