The location is just too windy. We didnt use the pool, and the sea is full of algae. On the beach it was windy non-stop. This is not the resort's fault, it is just the location.

The food is good, people friendly. The room was big, not much of a view but ok. The place is 40 minutes from Mon Choisy Public Beach and Trou aux Biches. We ended up going to the public beaches, the experience there was great!

Stayed in February 2024

The room arrangement has ended up with a very small toilet which was a bit claustrophobic with the door closed. Refilling of the tea, coffe and sugar tray was extremely inconsistent, Even though there are water foundtains outside the rooms, I was surprised nevertheless not to be supplied with bottled water. Although the cost was not exorbitant, I was annoyed with having to pay for tea/coffee after dinner despite being booked for breakfast and dinner, As is common at the moment, many Mauritian Hotels have had an influx of new staff who are not yet providing service at the exceptional pre-Covid standards, One example is that, rather than charge my credit card at the beginning, I was surprised to get a letter halfway through my stay asking me to bring my credit below their credit limit (about which I knew nothing),

Beautifil beach, Fantastic central pool that is kept crystal clean. The welcoming vista is quite something...wooden walkway over the moat-like natural lake and then into the reception overlooking the wonderful pool and then the beach just beyond that, The Indian themed evening buffet in particular really was exquisite. There are a coiple of very warm and attentive staff at breakfast who made the meal so enjoyable. THe airconditioning was very effective.

Stayed in February 2024

Some of the rooms are in need of renovation and the general cleaning could be improved. Service in the general dining area, where breakfast is served, needs some improvement. The wait time to be seated and to be served a hot drink is too long. Most of the staff were seen clearing tables.

The gardens, in general, the outside areas were beautiful and well maintained. Friendly and helpful staff.

Stayed in January 2024

Very expensive buffet dinner

Beach and breakfast were very good but buffet dinner at 2200 rupee(£40) was very overpriced

Stayed in January 2024

When you arrived you were treated like a kind, but on departure day it seemed like nobody cared about you anymore

Buffet Dinner & Breakfast was 5 star plus and totally made up for the entire stay.

Stayed in January 2024

Staff need upskilling when it comes to basic coffee making. It was almost impossible to have an actual cappuccino at the hotel. Also when cleaning the rooms the staff should pay attention to close all doors and windows to avoid any insects and reptiles inside the room. I instructed them several times to keep all doors and windows closed but they did not fully comply

The hotel's beachfront is one of the nicest in Mauritius, although it was rainy season it turned out it doesn't rain much at the hotel's location. The hotel provides some really nice complementary services such as glass-bottom boat ride, snorkeling, etc... Restaurants were really good with a wide variety of international cuisines.

Stayed in December 2023

The property was a little tired, with holes in the wall that hadn’t been patched up and a missing drying line in the room etc. We only stayed here for one night but that gave us the opportunity to compare to other hotels and found that Sofitel lacked attention to detail and consideration of guests - e.g. no bottles of water in the room and mini bar unstocked. Also, we were shown to a waiting area as we were early for check in and there was a family that looked like they’d been in there a while - tea and coffee facilities were completely used up and there was a diaper in the bin so it looks like no one had been in to check in on them, or us. Hotel lacked atmosphere and it was largely an elderly crowd staying there. I would say the value for money was lacking and that you’d get better value for money at the other hotels around it.

The staff were friendly and we received a very lovely welcome with drinks made for us as we waited to check in, which set the tone for the holiday. The property was large with two swimming pools and plenty of beach beds, lovely access to a large beachfront area. The bed in the room was very comfy and we had an excellent sleep on our first night after a long journey to get there. Dinner and breakfast in the main restaurant was good and had plenty of choice.

Stayed in December 2023

The only nit pick i have is their rule of being dressed in full trousers for dinner at their restaurants. Had invited people over for dinner, who turned up in shorts given its a beach resort and we ended up having to drive 5 kms away as the resort wont let them in. At least one of the restaurants could be flexible .

Gorgeous property with its own private beach with sunsets to die for. Friendly staff, nice and clean rooms, activities for kids and a super breakfast. Met all of our expectations.

Stayed in December 2023

very friendly staff, great location

Stayed in December 2023

Very nice location on Fin En Flac with a great beach. The see may be a little bit shallow but it still great and warm to swim. We especially enjoyed beds in the Manifique room the pillows and bedding are so soft and comfy. The kitchen and cuisine are marvelous and absolutely delicious. Be sure to try all watersport activities like kayaking, snorkeling etc. The hotel grounds are absolutely beautiful.

Stayed in December 2023

- personell at reception wasn't so experienced/professional - bathroom wasn't so clean, lights didn't work poperly

+ big resort + had a private cabana for early arrival + amazing food choices

Stayed in October 2023

Staff in the restaurant, especially at dinner time, don’t care about clearing plates. We had to do it ourselves, although there was sufficient staff around. A lot of birds flying around and picking on food. At check out, they did not even bother asking how our stay was etc. Old and outdated furniture in the room. Non of the pools are heated in October.

Room was clean Great location, right by the ocean Sunset Lobby

Stayed in October 2023

The towel rationing/ticketing makes the resort look penny pinching and cheap. Not sure why such a policy is in place?

The location is great for sunset views and the accommodation was of a high standard in our selection

Stayed in October 2023

Ming Court restaurant lacked any ambience, some staff were unfriendly, buffet dinner was good but very expensive at £44 each just for the food.

Location, sea, sand, buffet breakfast, room, gym, some bar staff

Stayed in September 2023

Restaurants at the premises are very expensive for what you get. hooks in the bedroom to hang towels explanation about the security deposit was not done clearly upfront

comfortable rooms, great staff, a lot of beach bed, scuba facilities were convenient exceptional breakfast

Stayed in September 2023

slow service during breakfast

heated pool is really hot, perfect for winter months

Stayed in September 2023

Food could have been better, some facilities were a bit old.

Location was great, nice beach and pools. Lots of water activities were available at the resort.

Stayed in September 2023

Not having water bottles inside the room.

Very good breakfast. Excellent location. Long stretch of beach. Heated pool.

Stayed in September 2023

the fact that they ask us to buy bottle of wine after and then refill it from the dispenser. as they don’t have complementary water in the room

privets beach

Stayed in August 2023

The booking in the SPA for Hammam. It was difficult to get a booking for only 20 min per client. It was short and no possibility to find another booking. It should be improved. There was also a smell of sewage, mold in the room especially on the nights we reported but not resolved

Everything was perfect related to beach, breakfast and dinner. Staff were professional.

Stayed in August 2023

Needs renovation and food is average

Staff and nice services

Stayed in August 2023

A bit old rooms, expensive hotel, breakfast was average.

Nice resort, but rooms are.a bit old, especially compared to the price. Nice beach and facilities at the beach, especially the heated pool 👍

Stayed in August 2023

quality & hygiene of towels

good spread at breakfast

Stayed in July 2023

Views are magnificent

Stayed in July 2023