Reviews of Soneva Jani This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Medhufaru Island, 20001 Noonu, Maldives
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Loading...
Reviewed: December 22, 2024 · Stayed in December 2024
Verified reviewReviewed: November 10, 2024 · Stayed in November 2024
Verified reviewSea - beach
Dear Katarina, Greetings from Soneva Jani Resort! Thank you for sharing your feedback about your recent stay with us. We regret that the beach experience did not meet your expectations. Your input is invaluable, and we will look into ways to enhance our offerings to ensure a more enjoyable seaside experience for all our guests. We hope to welcome you back for a much-improved stay in the future. Warm regards, Karin van Zyl General Manager Soneva Jani
Dear Katarina, Greetings from Soneva Jani Resort! Thank you for sharing your feedback about your recent stay with us. We regret that the beach experience did not meet your expectations. Your input is invaluable, and we will look into ways… Show more
Reviewed: July 25, 2024 · Stayed in July 2024
Verified reviewReviewed: February 1, 2024 · Stayed in January 2024
Verified reviewReviewed: October 24, 2023 · Stayed in October 2023
Verified reviewReviewed: September 11, 2023 · Stayed in June 2023
Verified revieweverything was perfect, luxurious place, friendly staff, amazing food and kids club is out of the world we have spent afternoon time in the Den through out our stay to enjoy our time with our daughters. Elsa was our butler for our stay she is an amazing person always helpful well Soneva is so lucky to have her. visiting Soneva was on my bucket list since 2016 and i have accomplished my desire.
Dear Ismail, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eddie Teh General Manager.
Reviewed: July 5, 2023 · Stayed in June 2023
Verified reviewReviewed: May 26, 2023 · Stayed in May 2023
Verified reviewReviewed: March 6, 2023 · Stayed in March 2023
Verified reviewReviewed: February 8, 2023 · Stayed in February 2023
Verified reviewReviewed: December 14, 2022 · Stayed in September 2022
Verified reviewReviewed: September 28, 2022 · Stayed in September 2022
Verified reviewfriendly staff
good service
Dear Shoo mei,my How lovely to know you have had an excellent stay with us. Thank you very much for your 10-star review. Looking forward to welcome you back! Warm regards, Eddie Teh General Manager
Reviewed: September 15, 2022 · Stayed in July 2022
Verified review