Boulevard Kukulkan Mz 48 lt 8-01 Km 9 Zona Hotelera, 77500 Cancún, Mexico
#159 of 206 hotels in Cancún
Guests' ChoiceBased on 274 hotel reviews
7.2Cleanliness
7.7
Comfort
7.8
Location
8.9
Facilities
7.3
Staff
7.7
Value for money
7.1
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 15, 2024
Amal
United Arab EmiratesThe safe was not working. There are no porters you have to do everything yourself
Location and staff are nice and helpful. Happy hour was nice
Stayed in April 2024
Reviewed: April 14, 2024
Mkillero
BrazilBig mess to do checkin. Could be a open bar in the pool also.
Stayed in April 2024
Reviewed: April 3, 2024
Bismarckmoura
BrazilVery well located, near to the best restaurants, and easy to walk around, including by bus.
Stayed in April 2024
Reviewed: March 31, 2024
Michal
Poland-
Great location, open bar and swimming pool.
Stayed in March 2024
Reviewed: March 23, 2024
Aaron
United States of AmericaGreat location
Stayed in February 2024
Reviewed: March 23, 2024
Melinda
United States of AmericaThe bathroom door is a sliding mirror, zero noise block while you using the restroom😏
The location is amazing, staff are super friendly, family games & free bikes are nice options
Stayed in March 2024
Reviewed: March 12, 2024
Aurora
United States of AmericaThe smell of the hallways
Location and staff
Stayed in February 2024
Reviewed: March 11, 2024
Zaira
SwitzerlandLocation is excellent but other than that I wouldn’t recommend it for more than 2 nights
Stayed in March 2024
Reviewed: March 11, 2024
Koray
Turkeywe stayed with my business partner . I did not like the sliding door of the bathroom. It was not able to maintain privacy.
mainly I liked the location of the hotel.
Stayed in March 2024
Reviewed: November 12, 2023
Andrew
United States of Americaclubby vibe. no shade at pool, room phone didn;t work, tv remote was dying, no smart TV, fridge barely got cold.
Clean and modern, nice staff, open bar
Stayed in October 2023
Reviewed: October 18, 2023
Haffeez
United States of America1. Hallways to rooms very filty and smelly 2. Promised a coffee maker, room never got one 3. Promised two bottle of water every day, only goy on some days 4. While cleaning the room, maid sweep my reading glasses under the bed
Location - Excellent Room - Very Good Pool - Very Good
Stayed in October 2023
Reviewed: September 13, 2023
Melissa
United Arab EmiratesThe staff were not attentive. Security guard made me leave my suitcase away from the desk but allowed other people to take theirs. It was VERY weird.
The room was a nice size and clean, a little dated though. Nice location.
Stayed in August 2023
Reviewed: August 8, 2023
Emily
United States of AmericaCommon areas weren’t air conditioned. Rooms were bare.
Good location, easy parking.
Stayed in August 2023
Reviewed: January 6, 2023
Kaori
United States of Americapool is not so good.
location
Stayed in January 2023
Reviewed: November 12, 2022
Zelda
United States of AmericaVery good location.
Stayed in November 2022
Reviewed: November 9, 2022
Enrique_v
Peruclose to everything, including the beach, hard rock cafe, coco bongo, etc.
Stayed in October 2022
Reviewed: November 5, 2022
Judith
Dominican RepublicPoorly kept. Everything old and rooms need to be better ventilated.
Convenient location
Stayed in November 2022
Reviewed: October 3, 2022
Jean
HondurasBreakfast was very simple to few options for tourists, maybe its good for locals but not for tourists especially if you need to eat well before having a heavy day on your tours.
Perfect Location for beach and party at night, excelente staff service and good instalations in the hotel.
Stayed in September 2022
Reviewed: September 20, 2022
Sam
El SalvadorThe listing said breakfast was included, but it was not included. Then, we asked for a sofa bed, and they never put it. The guy at the bar was not that nice.
Beautiful hotel, located a few steps from the beach, the staff was very friendly and we enjoyed nice views from the rooftop. Definitely we'll come back
Stayed in September 2022
Reviewed: July 26, 2022
Lee
Trinidad and TobagoNothing really,
The happy hour was nice. You got free drinks from 11am to 11pm. As well as free breakfast.
Stayed in July 2022
Reviewed: July 22, 2022
Aurora
United States of AmericaNot very fancy
Convenient to downtown
Stayed in July 2022
Reviewed: July 22, 2022
James
United States of AmericaI didn't like the fact the when you buy snacks it's the receptionist that rings you up. In my case it was holding up my process of checking in because there was other people buying snacks
I really enjoyed the location. It's close enough to the action but far enough to not hear all the commotion.
Stayed in July 2022
Reviewed: July 20, 2022
Nicole
United States of AmericaThe drinks were unlimited so we still drank them but they were not so tasty. Breakfast could be better as well for the price
Ĺiked the pool and the aesthetic of the hotel. Great location as well. Staff was very helpful and friendly. Also the unlimited drinks was a plus.
Stayed in July 2022
Reviewed: July 16, 2022
Jasmine
United States of AmericaThe breakfast was mediocre.
The staff was amazing. Mario was very accommodating. The pool area is on the rooftop, very relaxing when the sun goes down.
Stayed in July 2022
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