Sheets looked a bit threadbare. Card machine was broken so forced to pay in cash which we didn't want to do! Breakfast isn't very filling as basic continental (but lots of fruit and it was all very tasty). Pool very small, half and looked dirty - we did not use. Wasn't the cheapest for the quality provided (we stayed in better and cheaper in Merida).

Big spacious room and shower. Good location and easy to get to places. Breakfast was tasty (basic continental). Friendly helpful staff. Colourful hotel. Even though the location in the city was busy it was quiet the night we were there.

Stayed in March 2024

Very plain breakfast for the price that we arranged through booking. Very bad smell, probably from the cleaning products they use for the rooms. Although it wasn't the only hotel, in this particular one was really stronge the smell.

Very cute hotel near the city center, approx 10' walking. Nice staff.

Stayed in February 2024

No ice for an afternoon cocktail.

Unique layout with courtyards, small pool to beat the heat. Good location, only blocks to central restaurants. Walking distance to bus station. Simple, good breakfast with fruit, yogurt and toast.

Stayed in March 2024

A lot of ants in the bathroom need to close up the holes/spaces where they come in. The pool is very small, with no place to lounge. Toast was very dry.

Comfortable bed,clean room,fantastic staff. About 4 blocks to Centro. Quiet location,air conditioner worked great. Lots of hot water and great water pressure .Lots of restaurants close by. Continental breakfast started you off for the day and coffee was good.

Stayed in March 2024

Very weak wifi in the room, breakfast are ok-ish but definitely can improve

It was good stay - location is right, bed was comfortable, clean, staff was helpful, overall it met my expectations, good price/value ratio

Stayed in March 2024

No complaints. The hotel was great at this price point.

Fantastic location for exploring the city. Staff was helpful and responsive. The reception staff spoke English which really helped with communication.

Stayed in March 2024

The room was very clean and spacious, the breakfast was excellent and the pool was clean and refreshing.

Stayed in February 2024

Continental breakfast was fine. Lots of coffee. Good service. Friendly helpful staff. Good central location to Centro.

Stayed in February 2024

There was a lack of parking

The room was absolutely massive and huge bed. Location was very central with everything a short walk away

Stayed in January 2024

The breakfast service is quite basic, but good nonetheless.

Suite with private pool is great - large, quiet and clean. The hotel and general facilities are also good, and location is central within walking distance of all the main attractions. Staff were lovely - they even looked after our bags a couple of extra days. Private parking nearby at extra cost.

Stayed in January 2024

Not much of anything to complain about. The only small thing that I would suggest is that for the small breakfast they get some other type of bread (pan) that the completely crispy "toasted bread" that they bring out. It's like European crisp breads and most guests just smile at each other as we try to crunch through it. Really that's it. It was great value and a great location.

Almost everything was as much as we could ask for in a mid-priced hotel. All staff were kind and effective. All of the hotel was clean and functioning well. Our room was great (we opted for one with a plunge pool - which we really enjoyed on late afternoons). The bed was king sized and was comfortable. Screens on all the windows which allowed us to get fresh air without letting in mosquitoes etc. A/C worked well and we had a ceiling fan which allowed us to minimize the energy consumption and not use the A/C as much. The location was perfect for us as it was just far enough away from any bars or the busy area of Merida, that it was quiet at night. But it's only a 2 block walk until you start to get into the thick of the Centro district. We also booked a very reasonably priced tour to Uxmal, Kabah, and cenote Peba. They picked us up and dropped us back off at the hotel.

Stayed in January 2024

The room that has windows facing the street can be a bit noisy.

Friendly and helpful staff. Beautiful second floor of the hotel. Located 10 minutes away from the main square. Breakfast was simple but nice - coffee, juice, bread, fruit and yoghurt. In general located in a quiet area of the city.

Stayed in January 2024

- A tiny bed with very cheap bedding - No room refresh during 5 nights - No soundproofing

- Amazing location in Condesa - Great value for money - TV/desk in the room - Shared kitchen

Stayed in January 2024

Great central hotel: staff are friendly, it's easy to walk everywhere, room was big and super clean, breakfast was lovely, room at night was peaceful. Highly recommended, would stay again!

Stayed in January 2024

The room was big, comfortable and clean. The staff was really nice.

Stayed in December 2023

Nothing to complain about.

The proximity to the town centre within walking distance. Friendly and attentive staff, comfortable room and bright, colourful decor. 24-hour reception!

Stayed in November 2023

Our stay was too short.

Juan O Gorman room was very spacious and proved excellent value for money. But to be honest the pool suite was a nicer room

Stayed in September 2023

Shower could have been hotter.

Room was spacious with nice storage and a private pool. Property was very clean and grounds were nice and well kept. Location was fine in a quiet neighborhood. Most needs and sights were within walking distance, although somewhat far for some. Breakfast was ok with lots of fruit. Staff was extremely helpful and friendly.

Stayed in September 2023

The private swimming pool looked a bit dirty and we didn’t use it!

They were very flexible and kept our reservation even though we arrived a day later (due to sickness). The room is spacious and clean, great aircon. The building is really nice and colourful.

Stayed in June 2023

There was nothing I didn't like. Perhaps the breakfast could be a bit more varied, but it was fine for me. I liked everything else.

The room was very nice, and the air-conditioning much appreciated! There was a pool but I didn't use it. The breakfast was lovely, and the staff was fantastic. It's not a big hotel with a ton of amenities, but it was exactly what I needed.

Stayed in May 2023

A buffet, self-serve breakfast and earlier (ie from 7am) to accommodate those who have to leave early in the morning to go on tours. Coffee/tea making facilities in the rooms would also be welcome!

Quiet, convenient location. Reception staff especially very friendly and helpful.

Stayed in April 2023

I enjoyed everything about the hotel. It was quiet and beautiful and I loved that I had my own private pool. There are six total and when I stay again, I will get Ponce on the top floor. The breakfast was great although they didn’t have eggs my final day there. You can request an egg scrambled for 40 pesos. It was an easy walking distance of the city Center.

Stayed in April 2023

Pool is not working and was dirty. During the breakfast we saw cockroach walking around. The doors are not really safe.

For one night is ok don't expect much. Good water pressure.

Stayed in April 2023

The AC was ok, not working perfectly. They forgot to put towells in the room, so I had to ask 4am for towells, also there was a cockroach dead in the floor of the bathroom.

Is a nice old hotel, but if your room is on the second floor, there is no elevator and the guy there will not help you with your laguage.

Stayed in April 2023