Reviews of Hotel Banana Boutique & Spa - 5th Av Playa del Carmen This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Quinta Avenida Entre calle 32 y 34, 77710 Playa del Carmen, Mexico
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Reviewed: June 21, 2025 · Stayed in May 2025
Verified reviewReviewed: March 26, 2025 · Stayed in February 2025
Verified reviewReviewed: March 24, 2025 · Stayed in March 2025
Verified reviewReviewed: March 3, 2025 · Stayed in March 2025
Verified reviewNothing
Dirty Smelly Noisy
Reviewed: February 23, 2025 · Stayed in February 2025
Verified reviewIt was afforable.
- Mold in the bathroom and on the curtain. - Room and bathroom need renovation as somethings were almost falling apart. - Noisy. Im used to some noise from hostels and they warned us about this beforehand but this was way worse. It felt like my bed was in the restaurant with live music. Dont go here if you want to sleep before 1am. - Booking mentions balcony but there is no balcony. We went to the reception to ask for a room with balcony but as they were fully booked, couldnt change us. It was maybe possible the day after but doubt that the room would be in a better shape than ours.
Reviewed: February 23, 2025 · Stayed in February 2025
Verified reviewReviewed: January 31, 2025 · Stayed in January 2025
Verified reviewVery clean, minimalistic but nice rooms, confortable matters.
Veeeeery noisy at night. The shower splashes all over the bathroom, it should be fixed.
Reviewed: January 22, 2025 · Stayed in January 2025
Verified reviewGood location
Thin/see through curtains offering no privacy. Thin walls with nightclub nextdoor
Reviewed: January 13, 2025 · Stayed in January 2025
Verified reviewReviewed: January 13, 2025 · Stayed in January 2025
Verified reviewReviewed: January 11, 2025 · Stayed in January 2025
Verified reviewLocation on Avenida 5 was perfect. Walkable to the beach, bars, and restaurants. Laura was incredibly helpful in giving us great restaurants and bars to visit. Enzo was very helpful in assisting us on our ferry to Cozumel and other activities.
We are pleased to know that your visit was very good, we thank you for choosing us for your visit, and knowing that the service of our staff was pleasant, we hope to have your visit again.
Reviewed: January 10, 2025 · Stayed in January 2025
Verified reviewReviewed: January 2, 2025 · Stayed in December 2024
Verified reviewLocation, cleanliness
Noise until 2am. There was an open doors bar with live music right under the hotel open until 2am.
Reviewed: December 23, 2024 · Stayed in November 2024
Verified reviewReviewed: November 3, 2024 · Stayed in October 2024
Verified reviewReviewed: October 21, 2024 · Stayed in September 2024
Verified reviewReviewed: April 21, 2024 · Stayed in April 2024
Verified reviewThe location of the hotel. Looks like a historic boho chic very clean. Staff were outstanding .
Thank you Tracy for your feedback, we certainly appreciate it. We will show it to our staff as well, we thank you for recognizing their hard work. Please come back soon! Cordially, Laura Cena
Reviewed: April 12, 2024 · Stayed in March 2024
Verified reviewThe room was nice and clean.
It was incredibly loud at night, which made it difficult to sleep.
Thank you for your feedback, Bors. We're pleased to hear that you found your room nice and clean. We are sorry about the disturbances the external noise caused you. Please rest assured that we take your comments seriously and will take steps to address this issue to ensure a more restful stay for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more peaceful experience. Cordially, Laura C
Thank you for your feedback, Bors. We're pleased to hear that you found your room nice and clean. We are sorry about the disturbances the external noise caused you. Please rest assured that we take your comments seriously and will take… Show more
Reviewed: March 14, 2024 · Stayed in March 2024
Verified reviewReviewed: February 27, 2024 · Stayed in February 2024
Verified reviewRooms were clean.
The walls were paper thin so you could hear all of the music playing downstairs. They did not stop playing the same five Bruno Mars songs. I must have heard Grenade 4 times in an hour and a half. Additionally, there was no shower curtain in the bathroom and all of the water ended up on the floor.
Thank you Arturo, for taking some minutes of your time to share these comments. We certainly take them into account and will take them to the management. We apologize for the inconveniences the music might have caused you. Thank you for your preference. Regards, Laura C
Thank you Arturo, for taking some minutes of your time to share these comments. We certainly take them into account and will take them to the management. We apologize for the inconveniences the music might have caused you. Thank you for you… Show more
Reviewed: January 18, 2024 · Stayed in January 2024
Verified reviewReviewed: November 23, 2023 · Stayed in November 2023
Verified reviewReviewed: November 16, 2023 · Stayed in November 2023
Verified reviewLocation is noisy but perfect to move everywhere
I ordered special wedding stuff, and at arrival, the room wasn't set up as promised, and even they got us separated beds...lol later they fixed that but meh...
Reviewed: October 17, 2023 · Stayed in October 2023
Verified reviewThe place was really nice and location is amazing. I assumed it would be too much noise but it was just perfect.
The only thing we didn't like it happened just upon our arrival. The card machine wasn't working properly and saying that our card has been declined even though just min before we were paying with the same card so we had to go to ATM to take a cash with the very same card and it worked. So big minus for that since we came all tired after our trip.
Reviewed: September 15, 2023 · Stayed in September 2023
Verified reviewToo noisy most of the night with music from below. Staff talking too loud at 6am outside the room. Had to pay nearly the same price as the room because the sheets were a little dirty after sleeping in them!!!!