Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Hotel Viva Villahermosa 4 stars

Boulevard Adolfo Ruiz Cortinez Esq Paseo, 86050 Villahermosa, Mexico

#25 of 40 hotels in Villahermosa

Guests' Choice

Review score

Based on 429 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    9

  • Facilities

    8.1

  • Staff

    8.5

  • Value for money

    8.2

  • Free WiFi

    6.8

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 18

  • Reviewed: 28 August 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    Airport transfer for free? Well, only in direction hotel->airport, except Sundays. So, bad luck in our case as "free" meant 450 pesos.

    Swimming pool is excellent, shaded by trees, towels included.

    Stayed in August 2017

  • Reviewed: 26 June 2017

    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    In all the hotels I have been to, they put 6 to 7 towels all different sizes. Viva Villahermosa is so stingy and cheap when it comes to towels, they only give 2 big ones per person, no medium or small ones, and the towels are so old and dingy. The bathroom sink water faucet is so old it is very difficult to turn open and closed, not to mention the fact that no matter how tight it is closed, it still leaks. The door to the terrace/balcony is so tight and very difficult to open, it doesn't slide, it sticks.

    Stayed in June 2017

  • Reviewed: 15 January 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    Everything was bad from the service at the front desk they weren't happy that we had already reserved the rooms, took their sweet time to make them valid. The main problem was that the rooms were dirty, there was hair lying around, we think they gave us rooms that weren't cleaned beforehand. They were lacking towels. They have a vermin problem, lots of ants and even a cockroach. The rooms smelled. Women at the desk need retraining in their job, like yesterday, they couldn't bother to call a radio taxi. As the security box didn't work at the room, asked them to keep stuff secure, got attitude when asked to get them back because they have forgot about it. Jaccuzzi at the pool was closed, Didn't tried their restaurant this time, they charge too much for the food received last time (August) The breakfast buffet used to be good, not anymore. We got the feeling there were multiple staff members not doing their job.There were drunk guest using the pool, although is forbidden to drink there? As we had enjoyed our time there multiple times, the time before this we wrote a letter to the administrator, but sadly nothing has changed, the experience is as bad as can be. Except if you enjoy to hunt cokroaches.

    We don't really know what we like there anymore. Won't stay there in the future. We were clients for 15 years, from 2 up to 4 times a year. I admit that the bell boy did a good job.

    Stayed in December 2016

  • Reviewed: 13 January 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Look out for the mosquitoes near the pool. They show up in droves as soon as the sun goes down. The restaurant is dated.

    The pool is huge. Nice, quiet, clean rooms with a little terrace. Comfortable beds. Located close to the sculpture park and with a convenient late check-out time.

    Stayed in December 2016

  • Reviewed: 21 July 2016

    • Family with older children
    • Standard Double Room Non Refundable
    • Stayed 1 night

    No English option on TV. Location on busy Highway and not conveniently located to explore Villlahermosa.

    Pool was very relaxing. Food was good and reasonably priced.

    Stayed in July 2016

  • Reviewed: 13 June 2018

    • Leisure trip
    • Solo traveller
    • Standard Single
    • Stayed 1 night
    • Submitted via mobile

    A little far away from centro but not so bad

    Close to the park

    Stayed in June 2018

  • Reviewed: 3 April 2018

    • Leisure trip
    • Couple
    • Standard Single
    • Stayed 1 night

    It's an old hotel that needs some maintenance

    It's ok for one night, the location it's excellent in the city

    Stayed in April 2018

  • Reviewed: 23 February 2018

    • Leisure trip
    • Solo traveller
    • Standard Single
    • Stayed 8 nights
    • Submitted via mobile

    The was not clean

    The beds were soo confy

    Stayed in January 2018

  • Reviewed: 4 January 2017

    • Leisure trip
    • Family with young children
    • Standard Single Non Refundable
    • Stayed 2 nights
    • Submitted via mobile

    A bit old. Not too well mainteined

    Staff very nice. The room was nice.

    Stayed in January 2017

  • Reviewed: 27 July 2016

    • Business trip
    • Solo traveller
    • Standard Double Room Non Refundable
    • Stayed 1 night
    • Submitted via mobile

    The service

    Is Well located

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 14 July 2015

    • Family with young children

    Parking was a bit tight.

    The hotel had good rooms with the ability to unlock the doors between two rooms. It also had a very nice pool and kiddie pool.

  • Reviewed: 10 February 2015

    • Leisure trip
    • Couple

    Smell of cigaret smoke in the reception, the reception staff, the tiny room, and the even smaller bathroom. Wifi keept dissapering, the shower went from cold to boiling in seconds, and then went cold again, very noisy place

    Nothing

  • Reviewed: 15 February 2016

    • Business trip
    • Solo traveller

    many things not working, very noisy!

  • Reviewed: 22 November 2015

    • Business trip
    • Family with young children

    ServiBar did not work at all.. Cofe bag missing.

    Privacy,confortable room,price

  • Reviewed: 15 October 2015

    • Business trip
    • Solo traveller

    Restaurant and bar are expensive, food not so good

    The staff is incredibly accomodating

  • Reviewed: 30 August 2015

    • Family with older children

    Lack of maintenance.

    Great location and unique style

  • Reviewed: 6 August 2015

    • Leisure trip
    • Family with young children

    It is rated as a 5 star Hotel, it should be rated as a 3 star Hotel at the most.

  • Reviewed: 24 May 2015

    • Leisure trip
    • Family with older children

    they should paint the exterior

    well located good value for money

There are also 11 reviews without text. These impact the overall review score.

Showing 1 - 18

Browse Hotel Viva Villahermosa traveller photo gallery

Guests also reviewed these properties: